Nissan Xterra Complaints

3,099 consumer complaints on file.

#10141366November 1, 2005
ENGINE AND ENGINE COOLING:ENGINE
PREMATURE FAILURE OF HEAD GASKET ON 2002 NISSAN XTERRA 4WD. CAR IS LEAKING ANTIFREEZE COOLANT AND ONLY 3 YRS OLD. NISSAN DEALER WANTS SOMEWHERE AROUND $3000 TO REPAIR. NISSAN USA MANUFACTURER OF VEHICLE HAS TOLD ME THAT THEY CANNOT ASSIST ME. CAR NOW HAS ONLY 70,000 MILES BUT THE PROBLEM EXISTED WAY BEFORE. DEALER TOLD ME THAT THEY SMELLED ANTI-FREEZE LEAK WHEN I BROUGHT THE CAR IN FOR A 30,000 MILE MAINTENANCE BUT THEY NEVER PUT IT IN WRITING AND NEVER MENTIONED IT AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140933October 27, 2005
WHEELS
FOUND CRACKS IN TWO OF MY 2001 XTERRA ORIGINAL ALLOY WHEELS. CRACKS WERE VISIBLE ON ONE WHEEL FROM INSIDE TO OUTSIDE. THIS WHEEL WAS IMMEDIATELY REMOVED DUE TO A SERIOUS SAFETY CONCERN. I WAS TOLD BY NISSAN THAT THERE WAS A RECALL, BUT DID NOT INCLUDE MY VIN NUMBER. RECALL WAS PRIMARILY FOR 2000 MODELS. COMPLAINT ISSUED TO NISSAN CONSUMER AFFAIRS FOR POSSIBLE REIMBURSEMENT OF REPLACEMENT WHEELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140965October 27, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED THE DRIVER AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THIS WAS A REAR IMPACT. THERE WERE NO INDICATOR LIGHTS ON BEFORE THE CRASH TO INDICATE AIR BAG FAILURE. *AK THE CONSUMER STATED SHE ALSO HIT A FIRE HYDRANT. UPDATED 01/11/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140419October 21, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOW REGULATOR FAILURE WITHOUT WARNING, WINDOW STAYS IN THE OPEN POSITION, RIGHT FRONT WAS REPAIRED, RIGHT REAR ALSO BROKE IMMEDIATELY AFTER, NOT YET REPAIRED, WINDOWS ARE RARELY USED SO THIS IS NOT A WEAR AND TEAR OR MILEAGE FACTOR, DEALER SAID MANUFACTURER WOULD COVER UP TO 60K SO NISSAN KNOWS THE PART IS DEFECTIVE (THEY SELL AN "ALL-WINDOW" REPAIR KIT BECAUSE THEY KNOW THEY WILL ALL FAIL), A KNOWN DEFECTIVE PART SHOULD BE REPAIRED EQUALLY FOR ALL OWNERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140386October 20, 2005
AIR BAGS:FRONTAL
UPON HAVING AN ACCIDENT AT AN INTERSECTION CAUSING SEVERAL THOUSANDS OF DOLLARS IN FRONT END DAMAGE, THE AIR BAGS FAILED TO DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140247October 19, 2005
STRUCTURE:BODY:ROOF AND PILLARS
DT: THE CONTACT STATED THAT THE ROOF WAS RUSTING IN AND AROUND THE ROOF RACK ON THE REAR QUARTER OF THE VEHICLE. HE TRIED TO HAVE THE PROBLEM RESOLVED. THE DEALER HAS SEEN THE VEHICLE IN AUGUST 2005 .THE DEALER STATED THAT THE ROOF WILL HAVE TO BE REPLACED, AND THE COST WAS AROUND $2,000. THE MANUFACTURER SAID THAT THEY WERE WILLING TO PAY $685.00 FOR THE REPAIRS. THE VEHICLE IS UNDER A 100,000 MILE WARRANTY FOR RUST. THE VEHICLE IS A 2001 NISSAN XTERRA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138839September 28, 2005
VISIBILITY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2004 XTERRA HAS BEEN IN THE SHOP FOR VARIOUS REASON. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR ONE PROBLEM THE VEHICLE WAS RETURNED TO THE CONSUMER WITH A DEFECTIVE RIGHT DOOR. THE RADIO ALSO DOES NOT WORK. *TS WHEN THE POWER WINDOW WAS ROLLED DOWN THE CONSUMER HEARD A GRINDING NOISE. THE LEFT AND RIGHT FRONT WINDOW REGULATOR HAVE BEEN REPLACED FIVE TIMES. BOTH FRONT WINDOW RUN CHANNELS WARPED TWICE AND CAUSED THE WINDOWS TO JUMP WHEN THEY WERE ROLLED DOWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137944September 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKS AROUND BOLTS, PART WILL HAVE TO BE REPLACED ON A 2000 NISSAN XTERRA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136034September 9, 2005
STEERING
DT: 2002 NISSAN XTERRA. THE CONSUMER STATES ON SEPTEMBER 5, 2005 VEHICLE VEERED TO THE LEFT, AND WHEN SHE TRIED TO CORRECT IT, NOTHING WOULD HAPPEN. IT WAS RAINING AND THE ROAD WAS WET. THIS CAUSED THE VEHICLE TO HIT THE MEDIAN WALL ON THE TURNPIKE. THE VEHICLE TURNED OVER AND LANDED UPSIDE DOWN. THE VEHICLE WAS TOWED TO A BODY SHOP, AND THE INSURANCE ADJUSTER TOTALED THE VEHICLE. THERE HAS BEEN NO INDICATION AS TO WHY THIS OCCURRED, NO ONE HAS INSPECTED THE VEHICLE. A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED MINOR ABRASIONS ON LEGS AND ARMS, WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. THE PASSENGER SUSTAINED A BROKEN TOE ,AND BACK AND BREASTS WERE BOTHERING HER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10133538September 9, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT: THE CONTACT STATED HAD A COOLANT LEAK COMING FROM RADIATOR TO HER ENGINE. SHE WENT ON THE WEBSITE AND FOUND A COUPLE OF SERVICE BULLETINS, NHTSA ITEM 631329, AND 633628 THAT RELATED TO THE COOLANT LEAK PROBLEM. THE PROBLEM WAS FIXED. CURRENTLY, WAS HAVING ANOTHER COOLANT PROBLEM, AND SHE WAS TAKING VEHICLE TO THE DEALER ON WEDNESDAY. SHE WAS LOSING COOLANT, BUT SHE SAW NO SIGN OF A LEAK. SHE ASSUMED THAT IT WAS A LEAK WITHIN THE ENGINE. THE PROBLEM STARTED AROUND 1-05, AND SHE TOOK IT TO DEALER ON 1-11-05 TO HAVE THE ORIGINAL COOLANT PROBLEM FIXED ,AND HAD TO PAY $946.36 FOR THE REPAIRS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130783September 9, 2005
ELECTRICAL SYSTEM
DT: CONTACT STATED 2003 NISSAN XTERRA CAUGHT ON FIRE ON 5-27-05. CONTACT WAS DRIVING AND SMELLED SOMETHING BURNING, WITHIN ONE MINUTE THE HOOD WAS ENGULFED IN FLAMES. SHE WAS STOPPED AT A RED LIGHT WHEN SHE FIRST SMELLED SOMETHING BURNING. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THEY THOUGHT IT WAS AN ELECTRICAL FIRE. THE MANUFACTURER SENT SOMEONE TO LOOK AT THE CAR AND THE CORPORATE CONSUMER AFFAIRS CALLED AND SAID THEY DID NOT KNOW WHAT CAUSED IT, BUT THE WARRANTY EXPIRED. DEALER SAID THEY DID NOT KNOW WHAT CAUSED THE FIRE. IT DESTROYED THE VEHICLE COMPLETELY. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135082September 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2000 NISSAN XTERRA WITH AN AUTOMATIC TRANSMISSION. ON AUG 19, WHILE ON A TRIP, THE TRANSMISSION SHIFT LEVER BECAME STUCK AND THE LEVER WOULD NOT MOVE. AFTER CONSULTING THE MANUAL FOR A PROCEDURE TO DISENGAGE THE SHIFT LOCK MECHANISM, I DISCOVERED THAT THE SHIFT LEVER WOULD MOVE FREELY WITHOUT ENGAGING THE TRANSMISSION. AFTER ADDITIONAL TIME, I WAS ABLE TO ENGAGE THE TRANSMISSION INTO "D", BUT THE SHIFT INDICATOR DISPLAYS "N". I WAS ABLE TO COMPLETE THE TRIP, AND RETURN HOME. UPON RETURNING, THIS SEQUENCE OF EVENTS RECURRED. AFTER INVESTIGATING THE PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID: 00V288000 WHICH DESCRIBES A VERY SIMILAR ISSUE WITH THE 2000 NISSAN XTERRA, THAT INDICATES NISSAN SHOULD CORRECT THIS DEFECT. I CONTACTED A NISSAN DEALER IN MY AREA AND BROUGHT THE VEHICLE IN FOR AN ASSESSMENT. I INFORMED THE DEALER OF MY CONCERN ABOUT THE RECALL, BUT THE DEALER CLAIMED THEY WERE UNABLE TO LOCATE THIS RECALL, AND SUGGESTED THAT I CONTACT NISSAN DIRECTLY. I CONTACTED NISSAN, AND AFTER SEVERAL CONVERSATIONS WAS REFERRED TO "CHAD" WHO IS A REGIONAL SERVICE REPRESENTATIVE (CHAD CAN BE CONTACTED AT 310-771-3853). THE DEALER DIAGNOSED THE ISSUE AS A DEFECTIVE SHIFT LOCK, AND AFTER TWO CONVERSATIONS WITH CHAD AT NISSAN, I WAS INFORMED THAT MY VEHICLE WAS NOT UNDER WARRANTY, AND NOT PART OF THE RECALL, THEREFORE I WAS REQUIRED TO PAY FOR THESE REPAIRS. BASED ON THE INFORMATION IN NHTSA 00V288000, I FAIL TO SEE HOW NISSAN SHOULD NOT BE RESPONSIBLE FOR THESE REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134383August 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
FRONT RIGHT BRAKE FROZE IN THE "ON" POSITION WHILE DRIVING IMPEDING ACCELERATION AND BRAKING CAPACITY. BRAKE ALSO CAUSED SMOKE. THIS OCCURRED ON TWO OCCASIONS. AFTER FIRST OCCURRENCE THE BRAKE PADS WERE REPLACED AND BRAKING CYLINDER SEEMED TO BE WORKING. AFTER SECOND OCCURRENCE THE BRAKE CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129042August 26, 2005
ELECTRICAL SYSTEM:WIRING
PROBLEMS WITH INSTRUMENT CLUSTER. TACHOMETER, SPEEDOMETER, AND 4-WHEEL DRIVE LIGHT DO NOT FUNCTION PROPERTLY. THE VEHICLE HAS BEEN IN FOR REPAIR 5 TIMES TO REPLACE INSTRUMENT CLUSTER AND ECM. THE VEHICLE STILL DOES NOT OPERATE PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133116August 16, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132174August 9, 2005
ELECTRICAL SYSTEM:IGNITION
THERE WAS NO WARNING BEFORE THE IGNITION WIRING IN MY 2001 NISSAN XTERRA FRIED. THE ENGINE CUT OUT WHILE DRIVING TO ENTER THE FREEWAY. I WAS THEN TOLD BY THE DEALERSHIP WHERE I PURCHASED THE VEHICLE THAT I WAS LUCKY THAT THE XTERRA DIDN'T CATCH ON FIRE AND IT FRIED BECAUSE OF AN AFTER MARKET ALARM,IT DOESN'T HAVE AN AFTER MARKET ALARM ITS THE SAME AS WHEN I BOUGHT IT,NINE MONTHS PRIOR. THEY ARE GOING TO FIX IT BUT I HAVE TO PAY FOR NEW IGNITION WIRE. I'M STILL WONDERING WHY THE FUSES DIDN'T BREAK LIKE THEY WERE SUPPOSE TO, PREVENTING THIS WHOLE SITUATION FROM HAPPENING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132101August 9, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
(1) NORMAL VEHICLE OPERATION, NO SPECIAL CIRCUMSTANCES LED TO FAILURE. (2) THE RIGHT CYLINDER BANK EXHAUST MANIFOLD FAILED WHICH ALLOWED EXHAUST GASES TO BE PRESENT UNDER THE HOOD AND DRAWN INTO THE PASSENGER COMPARTMENT BY THE HEAT AND AIR CONDITIONING SYSTEM OF THE VEHICLE. (3) THE RIGHT CYLINDER BANK EXHAUST MANIFOLD WAS REPLACED. THE OLD PART IS UNAVAILABLE DUE TO THIS REPAIR BEING COVERED BY A VEHICLE SERVICE CONTRACT AND THE OLD PART WAS RETAINED BY THE DEALER PERFORMING THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132368August 2, 2005
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
2003 NISSAN XTERRA DEVELOPED PROBLEMS WITH THE BRAKES, HEADLIGHTS AND TAIL LIGHTS.*MR WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE DID NOT STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096966August 1, 2005
WHEELS
WHILE DRIVING 32 MPH THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. AS A RESULT THE CONSUMER LOSS CONTROL OF THE VEHICLE. THE CONSUMER WAS ABLE TO REGAIN CONTROL AND PULLED OVER. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129958July 25, 2005
SERVICE BRAKES, AIR:DISC:CALIPER
FRONT CALIPERS SEIZED SIMULTANEOUSLY ON MY 2002 X-TERRA 4X4. REPAIRS DONE AT PEP BOYS IN MARCH 2005. TEAM NISSAN STATED THERE WERE NO TSB'S OR RECALLS ON THE FRONT BRAKES, ALTHOUGH OTHER OWNERS HAVE COMPLAINED OF SIMILAR INSTANCES. EVEN PEP BOYS SERVICE MANAGER STATED THEY HAVE REPAIRED SEVERAL X-TERRAS WITH THE SAME BRAKE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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