Nissan Versa Complaints

3,327 consumer complaints on file.

#11014014August 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 17V028000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE BENSON NISSAN DEALER LOCATED IN AN UNKNOWN CITY IN SOUTH CAROLINA WHO INFORMED THE CONTACT THAT SHE WOULD RECEIVE A SECOND NOTICE WHEN PARTS WERE AVAILABLE. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013648August 8, 2017
SERVICE BRAKES
I HAVE TAKEN MY BRAND NEW NISSAN TO THE DEALER 6 TIMES NOW. BREAKS KEEP MAKING A NOISE LIKE A TAPPING NOISE WHILE DRIVING. THE LAST TIME I TOOK THE CAR TO THE DEALER AND PICKED IT UP AFTER A WEEK THE BREAKS ARE SCREECHING TO THE POINT WHERE I CANNOT DRIVE. NISSAN DEALER AND NISSAN FACTORY ARE CLAIMING THIS IS NOT THEIR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013318August 7, 2017
AIR BAGS
TAKATA RECALL - TWO SEPARATE RECALLS HAVE BEEN ISSUED FOR MY CAR, 17V-028 AND 17V-449. THE FIRST RECALL IS FROM JANUARY 10TH. THE RECALL STATES: "NISSAN IS CURRENTLY AWAITING PARTS TO REMEDY THE AFFECTED VEHICLES. NISSAN WILL SEND YOU A SECOND LETTER, WHEN PARTS ARE AVAILABLE, ASKING YOU TO BRING YOUR VEHICLE TO AN NISSAN DEALER FOR THE REMEDY AT THAT TIME." THIS HAS BEEN ALMOST 7 FULL MONTHS, AND I HAVE NOT RECEIVED ANYTHING REGARDING THE NEW PARTS BEING AVAILABLE, SO I AM STILL DRIVING WITH A CAR WITH A DEFECTIVE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013386August 7, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT SMELLED A FUEL ODOR AND HEARD A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS PLACED IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION NISSAN IN LAS VEGAS, NEVADA). THE CONTACT WAS INFORMED THAT THE MANUFACTURER ADVISED VEHICLE OWNERS TO SWITCH TO A HIGHER GRADE OF FUEL WHEN SUCH FAILURE WAS EXPERIENCED. ANOTHER TECHNICIAN AT THE SAME DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT REPROGRAMMED THE COMPUTER SYSTEM. THE CONTACT STATED THAT WHILE DRIVING HOME, THE VEHICLE FELT LIKE IT WAS IN NEUTRAL. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE TO ASSIST IF THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,330. UPDATED 11/02/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013290August 6, 2017
AIR BAGS
CALLED DEALERSHIP NUMEROUS TIMES TO GET THE RECALLED AIRBAGS FIXED WITH NO RESPONSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012464August 3, 2017
AIR BAGS
I WAS NOTIFIED MONTHS AGO THAT MY CAR WAS RECALLED BECAUSE SENSOR PINS MAY HAVE DETERIORATED AND THAT CLOSING CAR DOOR COULD CAUSE UNEXPECTED DEPLOYMENT OF AIRBAGS WITH INJURY OR DEATH AS A RESULT. I CANNOT GET DEFINITIVE INFORMATION FROM THE DEALERSHIP AND MY LETTER OF COMPLAINT TO NHTSA DATED 5/30/17 HAS NOT BEEN ACKNOWLEDGED OR ANSWERED. I AM QUITE UPSET AT THE PROSPECT OF MYSELF AND/OR A PASSENGER BEING KILLED OR INJURED BY FLYING SHRAPNEL IF MY SENSORS DESIGNED WITH INCOMPATIBLE METALS ARE COMPROMISED. I AM EVEN MORE UPSET THAT I AM FORCED TO DRIVE THIS TIMEBOMB AND THAT I AM UNABLE TO FIND OUT WHEN THIS HORRIBLE SITUATION WILL BE RECTIFIED. THE WHOLE PROCESS IS UNSETTLING, DISGUSTING, AND FRUSTRATING ESPECIALLY SINCE I AM FORCED TO FEEL STRESSED EVERY TIME I DRIVE AND EVERY TIME I TRY TO GET INFORMATION LET ALONE REPAIR. WHO CARES? MY FAMILY DOES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012270August 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL CLUNK SOUND UNDER THE VEHICLE WHILE PARKING AND TURNING CORNERS WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE DEALER WAS CONTACTED AT 540-667-6800 AND WAS ADVISED TO GIVE IT TIME TO "BREAK IN". THE CONTACT STATED THAT THE NOISE PERSISTED FOR OVER A YEAR. THE CONTACT WENT BACK TO THE LOCAL DEALER (TRI-STATE NISSAN, 1230 MILLWOOD PIKE, WINCHESTER, VA, 22602), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STRUT BEARINGS FAILED. THE MANUFACTURER STATED THAT THE STRUT BEARINGS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011710July 31, 2017
STEERING
CAR HAS NO STABILITY ON THE ROAD, IT ALMOST FEELS LIKE IM IN A WINDSTORM, AND IN A RAINSTORM IF I HIT STANDING WATER IT WILL THROW ME INTO THE OTHER LANE. IT IS WORSE ON THE FREEWAY AND WILL PUSH ME NEAR THE OTHER LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011590July 30, 2017
ENGINE
EXHAUST FAILURE AT REAR FLANGE. POSSIBLE MUFFLER DETACHMENT RESULTING IN A CAR ACCIDENT. VEHICLE UNDER 100,000KM... NOTE, I WILL NEVER BUY ANOTHER NISSAN, SO MANY EXHAUST FAILURE COMPLAINTS. NISSAN DOES NOT ACKNOWLEDGE ANY EXHAUST ISSUES, NO RECALLS... VERY UNSATISFACTORY CUSTOMER SERVICE. CONTACT ME PERSONALLY FOR FULL PICTURES VIDEO AND ADDITIONAL INFORMATION. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011493July 29, 2017
AIR BAGS, STRUCTURE:BODY
AIRBAG RECAL #PM685 PURCHASED NISSAN VERSA 2010 ON 5/24/17 DRIVER SIDE OUTSIDE DOOR HANDLE FIRST THE PLASTIC COVER OVER LOCK CAME OFF SAME DAY I BROUGHT IT HOME. SECOND DAY THE HANDLE CAME OFF. JOSHUA MOTORS HAD REPLACED HANDLE AND THE COVER OVER THE LOCK HAS FELL OFF AGAIN A SECOND TIME. THIS IS A REAL PROBLEM???? THIS NEEDS TO BE FIXED AND SECURED TO NOT FALL OFF. I HAVE TO.CRAWL OVER FROM THE PASSENGER SEAT TO UNLOCK AND OPEN MY DOOR PLEASE HELP RESOLVE ASAP. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010934July 27, 2017
AIR BAGS
7 MONTHS AGO IN DEC.2016 I GOT THE TAKATA AIRBAG NOTICE AND CALLED NISSAN OF BURLINGAME,CA. THEY HAVE TOLD ME FOR ALL 7 MONTHS THAT THEY HAVE NO IDEA WHEN THE PARTS FOR REPALCEMENT WILL BE AVAILABLE. I HAVE HAD A TOYOTA AIRBAG REPLACED AT THE SAME DEALERSHIP FOR THE TAKATA AIRBAG. WHAT CAN YOU RECOMMEND ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011146July 27, 2017
AIR BAGS
UPON STARTING VEHICLE ONE DAY IN MAY 2017, AIRBAG ALERT BEGAN TO FLASH WHILE DRIVING. AFTER LOOKING INTO CURRENT RECALLS USING THE VIN, I LEARNED OF AN AIRBAG RECALL THAT APPLIED TO MY VEHICLE. I TOOK MY VEHICLE TO AN AUTHORIZED NISSAN SERVICE CENTER TO HAVE THE AIRBAG ISSUE CORRECTED. I PICKED UP MY VEHICLE AND WAS TOLD THAT THE AIRBAG RECALL ISSUE HAD BEEN SERVICED. AFTER DRIVING OFF THE NISSAN SERVICE LIGHT I NOTICED THE AIRBAG SENSOR STILL FLASHING SO DROVE BACK TO ASK ABOUT THE ALERT. I WAS THEN TOLD THAT I DIDN'T HAVE FUNCTIONING AIRBAGS, IF I GOT INTO AN ACCIDENT THEY WOULD NOT DEPLOY. ONLY BECAUSE I RETURNED AND QUESTIONED THE SERVICE TEAM, DID I FIND OUT THAT THIS AIRBAG ISSUE WAS STILL PRESENT. THE NISSAN SERVICE TEAM DENIED RESPONSIBILITY OF FIXING THE ISSUE OR EVEN LOOKING INTO IT TO SEE IF IT MAY BE RELATED TO THE AIRBAG DEFECT. SINCE MALFUNCTIONING AIRBAGS COULD RESULT IN SERIOUS INJURY OR DEATH, I THINK THIS ISSUE SHOULD BE INVESTIGATED. THE NISSAN SERVICE TEAM COMPLETELY NEGLECTED TO INFORM ME OF NONFUNCTIONAL AIRBAGS BEFORE RETURNING MY VEHICLE TO ME AND I FIND THIS ISSUE VERY ALARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978432July 26, 2017
AIR BAGS
2017 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TO COMPLETE THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010436July 25, 2017
AIR BAGS
THE AIRBAGS DID NOT DEPLOY AFTER LARGE TRUCK REAR ENDED 2015' NISSAN VERSA KNOCKING AUTO VERY HARD INTO CAR IN FRONT OF IT A STOP LIGHT CAUSING SEVERE INJURY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11010295July 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010156July 23, 2017
UNKNOWN OR OTHER
APPEARS TO HAPPEN ONLY WHEN TEMPERATURES REACH OVER 105' THE CAR WILL SHUT OFF WITH NO WARNING. THE STEERING GOES OUT WITH NO CONTROL OVER THE CAR WHEN IT SUDDENLY STOPS RUNNING. THIS WAS ON A CITY STREET. THIS HAPPENED LAST YEAR AND HAS STARTED AGAIN THIS YEAR AS WELL. I HAVE SPOKEN WITH NISSAN NORTH AMERICA OFFICE AND WAS TOLD TO PUT A HIGHER OCTANE GAS BUT THIS HAS NOT HELPED. I HAVE TAKEN INTO THE SHOP TWICE WHERE THEY RESET THE ECM THE SECOND TIME WAS TOLD IT WAS VAPOR LOCKING. I AM VERY CONCERNED DUE TO THE FACT I DRIVE WITH CHILDREN IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010056July 22, 2017
AIR BAGS
I STILL HAVE NOT RECEIVED ANY NOTIFICATION FROM NISSAN TO BRING MY CAR IN TO FIX AIR BAG PROBLEM. I NOTICED IT WAS RECALLED JAN 2017 AND STATES NO REMEDY. IT HAS BEEN VERY HUMID IN PITTSBURGH PA THIS SUMMER. AND AGIN I NOTICE RECALL FOR JULY 2017. IF SOMETHING HAPPENS TO MY FAMILY WHEN DRIVING THIS CAR OR A PASSENGER. THERE WILL BE A LAWSUIT AGAINST NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005556July 16, 2017
AIR BAGS
PASSENGER AIRBAG SENSOR FAULTY... READS AS AIRBAG OFF WHEN ADULT IS SITTING IN THE FRONT PASSENGER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005223July 14, 2017
ENGINE
THE ENGINE STALLS WHEN THE TEMPERATURE GOES OVER 100 DEGREED. I HAVE NO BRAKES AND IT BECOMES DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005285July 14, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT ,WHEN A PERSON DIMS THEIR HEADLIGHTS THE DIMMER WILL CAUSE HEADLIGHTS TO TURN COMPLETELY OFF . POSING A DANGER TO EVERYONE IN THE CAR!! THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE CAR IN 2012 AND IS CONTINUING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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