Nissan Versa Complaints

3,327 consumer complaints on file.

#11031872October 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 17V280000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A UNKNOWN LOCAL NISSAN DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031909October 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NISSAN OF NORWICH, 691 W THAMES ST, NORWICH, CT 06360) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-867-7669 AND STATED THAT IT WAS UP TO THE DEALER TO PAY FOR THE INSURANCE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031931October 5, 2017
SEAT BELTS
THE SEATBELT WAS ABLE TO EASILY BECOME DISENGATED BY HARDLY TOUCHING THE RELEASE. THERE WAS AN AUTO ACCIDENT THAT RESULTED IN THE PARALYSIS AND EVENTUAL DEATH OF THE DRIVER. THE DRIVER WAS T-BONED WHILE MAKING A LEFT TURN ON A GREEN LIGHT AT THE INTERSECTION. THE OTHER DRIVER WAS CITED FOR EXCESSIVE SPEED AND FAILURE TO KEEP A PROPER LOOKOUT. IT IS OUR BELIEF THAT HIS FOREARM BRUSHED THE RELEASE ON THE SEATBELT AND CAUSED THE SEATBELT TO DISCHARGE AT THE TIME OF IMPACT. I HAVE A VIDEO BETTER CONVEYING THIS, BUT IT IS COMPRISES TOO MUCH DATA TO UPLOAD ON THIS FORM. UPDATED 10/19/17 *BF UPDATED 7/26/18*JB .. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11031935October 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN JULY OF 2017. AFTER CONTACTING THE DEALER (NISSAN OF SERRAMONTE IN COLMA, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031678October 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH LIA NISSAN OF SARATOGA (2906 U.S. 9, MALTA, NY 12020) WHO STATED THAT PARTS AND A LOANER VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD OPEN A CASE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *LN UPDATED 7/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031792October 4, 2017
AIR BAGS
CANNOT GET LOANER CAR FOR AIR BAG RECALL THAT MY CAUSE DEATH LETTER PROMISES A LOANER CAR, BUT NISSAN DEALERSHIPS REFUSE TO HELP AND EVEN TELL ME DON'T WORRY CAR IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031817October 4, 2017
POWER TRAIN
STARTED TO DRIVE IN STOP AND GO TRAFFIC AND THE CAR BUCKED AND THEN HAD NO POWER AND THEN HAD POWER. STOPPED AGAIN IN TRAFFIC AND IT HAPPENED AGAIN. SEEMED TO FIX ITSELF. HASN'T HAPPENED SINCE. ALSO SOMETIMES THE POWERTRAIN SHUDDERS WHEN FIRST STARTING OFF. DOESN'T HAPPEN ALL THE TIME, JUST SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031587October 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED MORE THAN TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS). THE DEALER (ANTIOCH NISSAN, 1831 AUTO CENTER DR, ANTIOCH, CA 94509, (925) 755-2600) INITIALLY INDICATED THAT THE VEHICLE HAD NO RECALLS. THE COMPUTER SYSTEM WAS DOWN AND THE DEALER LATER STATED THAT THEY MAY BE ABLE TO ORDER THE FRONT PASSENGER SIDE PARTS; HOWEVER, THE DRIVER'S SIDE PARTS WERE NOT AVAILABLE YET TO PROVIDE THE RECALL REPAIR. IN ADDITION, THE CONTACT INQUIRED ABOUT A LOANER VEHICLE OPTION UNTIL THE DRIVER'S SIDE PARTS BECOME AVAILABLE. THE DEALER WAS NOT A PARTICIPANT OF THE LOANER VEHICLE PROGRAM. THE DEALER RECOMMENDED THAT THE CONTACT CHECK WITH A SECOND DEALER (DUBLIN NISSAN, 6450 DUBLIN CT, DUBLIN, CA 94568, (925) 452-8000). THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030816October 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031368October 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT WHILE DRIVING. THE CONTACT CALLED NISSAN OF GARDEN CITY (316 N FRANKLIN ST, HEMPSTEAD, NY 11550 (516) 483-5150), BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST, INFORMING THE CONTACT THAT DEALERS CAN CHARGE FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030639September 30, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NISSAN SEPTEMBER, 2017 RECALL NOTICE, BUT I LOST IT. I ATTEMEPTED TO CONTACT NISSAN IN FRANKLIN TN VIA THEIR CONTACT US ON-LINE TEMPLATE AND THE STAR NISSAN, NILES, IL DEALER, BUT THEY DO NOT WANT TO GIVE ME A DUPLICATE COPY. I CONTACTED NISSAN JAPAN IN JAPANESE AND ENGLISH AND NISSAN USA BY GMAIL: KRISTINA ADAMSKI, VP, CORP. COMM. TN @[email protected] AND JONATHAN ADASHEK, GLOBAL VP OF COMM., [email protected] AS WELL AS THE STAR NISSAN CUSTOMER SERVICE REP.EFREN CONDE: [email protected], BUT NO ONE WANTS TO SEND ME OR FAX ME A COPY OF THE INITIAL RECALL NOTICE. I UNDERSTAND THAT THE TAKATA PARTS ARE NOT AVAILABLE AND 510,000 VEHICLES ARE INVOLVED AND THAT TAKATA AND NISSAN REACHED A $97 MIL. SETTLEMENT FOR NISSAN IN AUGUST, 2017. I JUST WANT THE RECALL NOTICE. I HAVE ALSO CONTACTED THE ILLINOIS A/G ABOUT THIS PROBLEM. NHTSA RECALL #17V42500, MFGR RECALL SET 17B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030650September 30, 2017
AIR BAGS
I JUST GOT A RECALL ON MY AIRBAGS STATING THAT THE PARTS WONT BE IN UNTIL SPRING 2018!! LOANER CARS ARE SUPPOSED TO BE AVAILABLE BUT THE DEALER SAYS THEY ARE WAITING TO GET THEM!! THIS IS DANGEROUS DRIVING!! PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030463September 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOMERSWORTH NISSAN (85 NH-108, SOMERSWORTH, NH 03878; 1-603-692-5200) AND WAS INFORMED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL THE SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030491September 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL RAY NISSAN (2724 US-17, LONGWOOD, FL 32750 (407) 831-1318) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030559September 29, 2017
AIR BAGS
TAKATA RECALL RECEIVED NHTSA RECALL 17V-449 PERTAINING TO THE DRIVER'S SIDE AIRBAG. THE RECALL DISCRIBES THE CONDITION AS DANGEROUS TO THE DRIVER OF THE VEHICLE. CONTACTED MCGAVOCK NISSAN IN LUBBOCK TEXAS DUE TO PURCHASING THE VEHICLE AT THIS DEALER. SERVICE DEPARTMENT TOLD ME TO JUST DRIVE THE CAR THAT IT WAS NOT AN ISSUE. WHEN I ASKED ABOUT THE COMPLIMENTARY LOANER I WAS TOLD THAT WASN'T GOING TO HAPPEN. THIS IS MY COMMUTER CAR FOR WORK, SO NOW I HAVE TO FIND ANOTHER VEHICLE TO DRIVE UNTIL THE PARTS ARE AVAILABLE. I DON'T UNDERSTAND HOW THIS DEALERSHIP MAKES THIS MY FAULT.THEY SEEM TO TAKE NO RESPONSIBILITY ON THE MATTER. IS THERE NO AVENUE FOR THE VEHICLE OWNER TO TAKE AS FAR AS GETTING THE COMPLIMENTARY LOANER CAR MENTIONED IN THE RECALL NOTICE. WHEN I CALL ALL THE PHONE NUMBERS GIVEN, THEY JUST CIRCLE BACK AND SEND ME TO ANOTHER NUMBER THAT CIRCLES ME BACK AGAIN. THE SAME DEALERSHIP DAMAGED THE DASH ON THE PASSENGER SIDE WHEN REPAIRING THE PASSENGER SIDE AIRBAG MONTHS AGO. IT'S LIKE I BOUGHT A NEW CAR THAT I CAN'T USE AND IT'S MY FAULT. IF NISSAN ISN'T GOING TO HONOR A RECALL THAT THEY CHOSE TO SEND OUT, WHY DID THEY SEND IT OUT IN THE FIRST PLACE. NISSAN IS JUST SHIFTING RESPONSIBILITY FOR THEIR SHORTCOMINGS TO THEIR OWN CONSUMERS. IF I CONTINUE TO DRIVE THE CAR AND IT EXPLODES IN MY FACE, NISSAN WITH SAY THAT I HAD BEEN WARNED OF THE PROBLEM AND SHOULDN'T HAVE DRIVEN THE CAR. HOWEVER, THEY GIVE YOU NO ALTERNATIVE BECAUSE THEY HAVE NO INTENTION OF PROVIDING A COMPLIMENTARY LOANER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030565September 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROSEN NISSAN IN MILWAUKEE, WISCONSIN STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030307September 28, 2017
AIR BAGS
RECEIVED PASSENGER AIRBAG WARNING THIS SPRING. MY DAUGHTER WAS FORCED TO DRIVE AROUND WITH EVERYONE IN THE BACK SEAT. MONTHS LATER WE GET A RECALL FOR THE DRIVER SIDE AIRBAG. NOW MY DAUGHTER CAN'T EVEN DRIVE THE CAR! REPLACEMENT PARTS AREN'T EXPECTED TIL 'SPRING 2018' WHICH IS MONTHS AWAY. WHAT AM I SUPPOSED TO DO WITH THIS CAR DURING THAT TIME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030329September 28, 2017
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE THE VEHICLE WAS IN DRIVE, THE POWER DOOR LOCKS UNLOCKED. ALSO, THE GEARS INDEPENDENTLY SHIFTED OUT OF DRIVE, REVERSE, AND NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THERE WERE THREE MANUFACTURER RECALLS THAT NEEDED TO BE PERFORMED, BUT THE DEALER INDICATED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL MID SPRING OF 2018. THE DEALER (MCGAVOCK NISSAN WICHITA, 10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WAS NOTIFIED SEVERAL TIMES AND HAD NOT DIAGNOSED THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE RECALL DETAILS AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 12/13/2017 *LN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED, THE RADIO WOULD CHANGE ON IT'S OWN, AND THE NAVIGATION SYSTEM OPERATES ON IT'S OWN AS WELL AS GIVES INCORRECT DIRECTIONS. THE VEHICLE LUNGED INTO ANOTHER VEHICLE AFTER INADVERTENTLY JUMPING INTO DRIVE. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11030322September 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DICK SMITH NISSAN OF LEXINGTON (5536 SUNSET BLVD, LEXINGTON, SC 29072, 803-957-7760) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030948September 28, 2017
AIR BAGS
2008 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIR BAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE AIRBAG RECALL DUE TO IT BEING PAST THE RECALL EXPIRATION DATE. THE CONSUMER STATED THE RECALL NOTICE DID NOT HAVE AN EXPIRATION DATE. THE CONSUMER REQUESTED THE RECALL REPAIR BE HONORED. UPDATED 09/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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