Nissan Versa Complaints

3,327 consumer complaints on file.

#11056052December 22, 2017
AIR BAGS
TAKATA RECALL - I CONTACTED THE LOCAL DEALER AND THEY SAID THAT NISSAN ISN'T PROVIDING A REPLACEMENT AIRBAG UNTIL AT LEAST MARCH OR APRIL OF 2018. MY COLLEGE STUDENT DRIVES THIS CAR IN FLORIDA WHERE SHE GOES TO SCHOOL IT'S HUMID IN FLORIDA AND THE INFORMATION I'VE READ STATES HUMIDITY CAN CAUSE THE AIRBAG TO DEPLOY. WAITING FOR A REPLACEMENT FOR 3-4 MONTHS ISN'T SUFFICIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056132December 22, 2017
AIR BAGS
I TRY TO CALL NISSAN LIHUE ABOUT MY RECALL ON BEGIN OF OCTOBER NOT SURE THE DATE AND THEY SAID NO PART UNTIL AFTER SPRING. I SAID WHAT I SHOULD DO AND THEY SAID I NEED CALL MY INSURANCE FOR RENTAL CAR UNTIL THE PART COME. HOW CAN I RENT THE CAR FOR SO LONG AND JUST PARK MY CAR AND NOT MOVE THEM FOR A LONG. SO UPSET BUT I CAN NOT DO ANYTHING UNTIL THE PART COME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055836December 21, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA AIR BAG RECALL, BEING CHARGED TO FIX!! I HAVE 2 AIRBAG RECALLS. I'VE HAD A RENTAL FOR 3 MONTHS WHILE AWAITING PARTS (EXPECTED SPRING 2018) ON 12/19/07, ADAM RUEHMAN, (SERVICE ADVISOR) CALLS ME & TELLS ME HE'S GETTING "SCREAMED AT" BECAUSE I'VE HAD THE RENTAL SO LONG. HE SAID THAT HE HAD MY AIRBAG READY. I ASKED HIM IF HE HAD BOTH, BECAUSE THAT WAS STRANGE. I CALLED NISSAN HEADQUARTERS WHO CONFIRMED THAT THEY DID NOT HAVE BOTH AIRBAGS, ONLY ONE. THAT I CAN TAKE MY CAR TO FIX ONE & KEEP THE RENTAL UNTIL THEY GOT THE OTHER ONE. I HAD TO WORK SO I HAD TO WAIT UNTIL THE MORNING. THE NEXT DAY,12/20, ADAM CALLS ME TELLING ME AGAIN, THAT THEY HAVE BOTH PARTS. NISSAN HQ CALLS AGAIN & TELLS ME NOW, THAT THE SERVICE DEPT SAID THAT THEY DO HAVE PARTS FOR BOTH AIRBAGS. I BRING MY CAR IN & ADAM TELLS ME THAT IT WILL BE 300$ BECAUSE I NEED A SPRING THAT IS CONNECTED TO THE AIRBAG & THAT'S ALSO THE REASON MY HORN DOESN'T WORK. I TELL HIM THAT I DON'T HAVE ANY MONEY (XMAS TIME) I'M SINGLE MOM & BROKE. I SAID "SO WHAT DO I DO?" HE SAID "SORRY, WE CAN STILL FIX IT, IT JUST WON'T WORK" I DIDN'T TELL HIM HE COULD REPAIR MY CAR WITHOUT THE SPRING THAT I WAS REQUIRED TO PAY FOR. I WAS VERY UPSET & SENT OFF IN A COURTESY VAN TO GO GET THE RENTAL CAR & BRING IT BACK FOR THEM, EXPECTED TO DRIVE MY CAR WITH A RECALL REPAIR THAT WAS DONE INCORRECTLY. I CALLED NISSAN HQ & THEY TOLD ME THAT THE CASE WAS FORWARDED TO A HIGHER DEPARTMENT & IT WILL BE 24 HOURS & THEY COULDN'T HELP ME. I CALLED ADAM @DEALERSHIP & TOLD HIM THAT I'M NOT TAKING MY CAR LIKE THAT BECAUSE IT'S UNSAFE TO DRIVE & NOT RETURNING THE RENTAL UNTIL I HEAR FROM NISSAN HQ. HE SAID OK. SHORTLY AFTER, ADAM LEFT ME VOICEMAILS DEMANDING TO BRING THE RENTAL BACK BECAUSE THE RECALL REPAIR WAS "COMPLETE", & NISSAN WAS NOT GOING TO PAY FOR ANY MORE RENTALS, TO COME PICK UP MY CAR AND THEY WILL CHARGE ME 35$ A DAY FOR THE RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055943December 21, 2017
EXTERIOR LIGHTING
MOISTURE GETS INTO THE SEALED TAILLIGHT ASSEMBLIES CAUSING A SHORT WHICH THEN CAUSES THE COMPUTER TO SHIFT THE TRANSMISSION SINCE IT THINKS YOU HAVE APPLIED THE BRAKES. THIS WILL OBVIOUSLY CAUSE THE TAILLIGHTS TO FAIL AND MAY CAUSE TRANSMISSION ISSUES RESULTING IN ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055773December 20, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055198December 18, 2017
AIR BAGS
I HAVE NOT RECEIVED A RECALL FOR THIS ISSUE, AND LOCAL DEALERSHIPS IN FLORIDA AND IN GEORGIA WILL NOT COMMIT TO REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055231December 18, 2017
UNKNOWN OR OTHER
I HAVE AN ISSUE WITH MY HEAT SHIELD SCREWS COMING UNDONE ABOUT EVERY 6 MONTHS. I UNDERSTAND THIS IS COMMON ON A NISSAN VERSA. THERE NEEDS TO BE A RECALL FOR THIS PROBLEM WITH A SUITABLE REMEDY, SO THE SCREWS OR CLAMPS ON THE HEAT SHIELD DOESN'T CONTINUE TO LOOSEN UP. THE RATTLING NOISE IS VERY ANNOYING AND COULD CAUSE AN ACCIDENT DUE TO THE DISTRACTION IT CAUSES. THE ONLY WAY TO CURRENTLY TIGHTENING THE SCREWS OR REPLACE THEM IS TO BRING IT TO A GARAGE AND HAVE THE VEHICLE PUT ON A LIFT, WHICH IS AN EXPENSE, SINCE THIS PROBLEM WILL CONTINUE WELL AFTER THE WARRANTY HAS EXPIRED. THE DEALERSHIP SO CALLED FIXED MY LOOSENED OR REPLACED MY LOST CLAMPS SEVERAL TIMES AND I AM STILL EITHER TIGHTENING THE CLAMPS OR REPLACING THEM TWO YEARS AFTER MY WARRANTY HAS EXPIRED. I DON'T SEE THIS PROBLEM STOPPING. I BOUGHT TWO VERSAS ON THE SAME DAY, SO I NOW HAVE DOUBLE TROUBLE AND DOUBLE THE BILLS TO CONTINUALLY FIX THIS PROBLEM, WHICH IS ONLY A TEMPORARY FIX AT BEST. IT'S BASICALLY A CHEAP THIN FOIL THAT IS THE HEAT SHIELD, WITH THE HOLE FOR THE CLAMPS WIDENING FROM THE VIBRATION OF THE VEHICLE, OR THE CLAMPS JUST LOOSEN FROM THE VIBRATION. THERE ARE SEVERAL CAUSES FOR THE HEAT SHIELD COMING UNDONE. I WOULD SAY INSTALLING A MORE RIGID MATERIAL FOR THE HEAT SHIELD AND BETTER QUALITY FASTENERS WITH LOCK WASHES WOULD CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055248December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NISSAN OF SACRAMENTO AT (916) 288-8775 (2820 AUBURN BLVD, SACRAMENTO, CA 95821) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN SPRING OF 2018. THE CONTACT WAS ADVISED TO CALL A LOCAL DEALER FOR A RENTAL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055323December 18, 2017
AIR BAGS
THERE IS A RECALL ON MY VEHICLE'S AIRBAG ON THE DRIVER'S SIDE BUT PARTS ARE NOT AVAILABLE TO FIX THE PROBLEM UNTIL SPRING. THIS MAKES ME FEEL VERY UNSAFE DRIVING MY VEHICLE UNTIL THEN. WHAT HAPPENS IF I GET IN AN ACCIDENT BEFORE A FREE REPAIR IS MADE AVAILABLE TO ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055365December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DOWNEY NISSAN (7321 FIRESTONE BLVD, DOWNEY, CA 90241, PHONE: (888) 483-6228), BUT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS INFORMED THAT A SECOND NOTICE WOULD BE RECEIVED WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055027December 16, 2017
AIR BAGS
TAKATA RECALL - MY AIRBAG LIGHT HAS BEEN ON FOR A YEAR. I TOOK IT TO PLANET NISSAN IN LAS VEGAS, NV 12/13/16 TO HAVE IT CHECKED OUT. I WAS TOLD THAT IT WOULD COST $1000 TO REPAIR. I DECLINED AS IT WAS TOO EXPENSIVE AND WAS TOLD THAT IT DIDN'T NEED TO BE REPLACED. A FEW MONTHS LATER I WAS TOLD ABOUT A RECALL AND WAS INFORMED THAT THE PART WOULD BE IN IN JULY 2017. IT IS NOW DECEMBER 2017 AND I HAVE BEEN TOLD THAT THE PART WILL NOT BE IN UNTIL JULY 2018. NOTHING HAS HAPPENED BUT I DO NOT FEEL SAFE DRIVING THE CAR AND WOULD LIKE THE PART TO BE REPLACED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054876December 15, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CONNECTOR FAILED AND NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HOWEVER INFORMED THE CONTACT THAT FUEL PUMP WAS AVAILABLE HOWEVER THE FUEL CONNECTOR WAS ON BACK ORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054638December 14, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054832December 14, 2017
AIR BAGS
NISSAN NOTIFIES ME OF THE RECALL BUT ARE REFUSING TO REPAIR THIS ISSUE IN A TIMELY MANNER FORCE ME TO DRIVE A DANGEROUS CAR PUTTING ME AND MY FAMILY IN DANGER ALONG WITH OTHERS OF THE PUBLIC WHO HAVE TO SHARE THE ROAD WITH THESE DANGEROUS CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054494December 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (FREEDOM NISSAN SOUTH BURLINGTON, 1095 SHELBURNE RD, VT 05403 802-864-7400) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054625December 13, 2017
AIR BAGS, SUSPENSION
TAKATA RECALL I RECEIVED A NOTIFICATION IN THE MAIL, CALLED THE NUMBER, BUT WAS TOLD IT WILL BE UNTIL "SPRING" UNTIL I CAN HAVE MY CAR'S DRIVER AND PASSENGER AIRBAGS FIXED. UNTIL THEN, INSTRUCTED TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054083December 12, 2017
AIR BAGS
THE PASSENGER AIRBAG DOES NOT WORK. I WAS DRIVING & TBONED, THE AIRBAG DID NOT EMPLOY. I HAVE SINCE LEARNED THAT MY AIRBAG IS NOT WORKING AND CAR WAS RECALLED, BUT NO ONE HAS REACHED OUT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11054086December 12, 2017
AIR BAGS
TAKATA RECALL THE PASSENGER AIRBAG NHTSA RECALL NUMBER 16V-349 WAS POSTED ON MAY OF 2016, AND WE ARE STILL AWAITING PARTS AND NOTIFICATION FROM NISSAN! THE DRIVER AIRBAG NHTSA RECALL NUMBER 17V-449 WAS POSTED IN JULY 17, AND AGAIN WE ARE STILL WAITING FOR PARTS. THIS IS UNACCEPTABLE, GIVEN THE POTENTIAL RISK INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054153December 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BALISE NISSAN OF WARWICK, 1350 POST RD, WARWICK, RI 02888) WHERE IT WAS DIAGNOSED THAT THE PARTS WERE ON BACKORDER UNTIL SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054384December 12, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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