Nissan Versa Complaints

3,327 consumer complaints on file.

#11435700October 6, 2021
STEERING, SUSPENSION, AIR BAGS
I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435721October 6, 2021
ENGINE
Transmission went out on highway, car went from 70 to zero while on cruise control on 85 n in SC. Car startled again in traffic causing an accident
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435550October 5, 2021
UNKNOWN OR OTHER
When it rains, water flows through the filter cabin water to collect below the windshield and, when the collected water doesn't drain, it flows into the car on the front passenger side floor. The water trough runs under the windshield wipers runs from one side of the car to the other. the trough collects water and has the drains on each side get plugged, water collects in the trough and will slosh back and forth especially when you are driving and making turns. There is an entry hole (filter cabin, i believe) that then lets the built up water flow right into the passenger side floor. My carpet becomes wet from the front passenger side to the back passenger side. I have called my dealership and they have no clue. the Nissan dealership wanted me to leave my car for two days for a diagnosis and they do not give loaners during this time of diagnosis and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435386October 4, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Nissan Versa. The contact stated while his wife was making a stop at the stop light, the brake pedal was depressed and went all the way to the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been recurring at the stop light whenever the vehicle was overheating. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure had been recurring and the vehicle was taken back to the dealer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433294September 17, 2021
AIR BAGS, STRUCTURE:BODY, STEERING
While driving, I was going about 25mph, but was coming to an intersection. Before getting to the intersection the light was blinking yellow due to the time so i started to slow down so i could yield through the light. At this time, my son who was 3yrs 2mo old (at the time) was in the backseat in his carseat. As I gradually stepped on the brake pedal, I then felt a big slam, and my face smacked the airbag and dust flew all over my vehicle, and son in the backseat who didnt have an airbag deploy. As I came to realize what happened my son was in the backseat screaming and i had smoke coming from my hood. I hit a city light pole outside of a 7-Eleven store. I was unsure of what happened that caused the accident, but after it happened I got out of my car in complete shock of what hit me. my son was in pullups, and the gel stuff inside the diaper had flew all over my car as it caused the seatbelt to tighten around his legs. I grabbed my son out of the car, because it was smoking and the first thing I should have done was not moved. When i got out of car to see what hit me, i stayed on the sidewalk and waited 35mins for a cop, so by the time the cop came, who never called ems, told me i was being cited and they took my vehicle to the impound lot. The car then was considered totalled and because I was in an accident, gasoline was leaking and they said it was considered hazardous. I didn't nor did my child receive medical attention because we did not have medical insurance at the time but the officer didnt call ems. I then had to pay to get my things from the vehicle from the impound lot, and they were treating me very poorly about what i could grab and what had to left with it. I also had to pay Court Costs, and fines and due to this accident, i have suffered trauma, and my son im sure has also. My body has major pains as well as my legs, hips, neck and severe lower back pain. I am unable to care for my child as he needs at times because my body hurts so bad, i cant help.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11432385September 9, 2021
POWER TRAIN
My car has a CVT transmission and it jerks and stalls when trying to change gears and sometimes gets stuck in gear. I saw that their is a recall for this issue in nissan cars (versa,Sentra,Altima’s)from years 2012-2018 issued in 2016, but when I called the dealership they said it’s not for my specific car according to the VIN number. I’m not sure why this is and I’m confused and would like to know how to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432186September 8, 2021
UNKNOWN OR OTHER
Around 86999 miles car started jumping in the front and other times in the rear of car when going from park to reverse and also when I stop at a light or/and take off . Car jumps and makes a loud noise when it happens.Took to local Nissan dealer to check the problem and they told me “ nothing is wrong with your car, we didn’t notice any thing you mentioned “. This cost $159. This problem has worsened in the month since I went to Nissan repair place!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431569September 3, 2021
UNKNOWN OR OTHER
Natural wind and/or velocity from surrounding moving vehicles, and/or speeds above 55mph forces random uncontrollable car movement, at times forcing the car to cross lane markers. I do not feel safe driving on the freeway, highway, or two way streets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430711August 27, 2021
POWER TRAIN
Jatco Cvt transmission failed at 70,200 miles. Bearings burned out, engine roaring, then sudden deceleration and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430449August 25, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2016 Nissan Versa. The contact stated upon noticing that the glass of the rear passenger side brake light bulb was dark, he disassembled the part and he discovered that the plate, the brake light system, and circuit were severely corroded, and water had leaked inside the housing. There were no warning lights illuminated. The dealer was made aware of the failure and advised the contact to take vehicle to their location for diagnostic testing however, he would be responsible for the cost of diagnostic test. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The approximate failure mileage was 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430227August 23, 2021
POWER TRAIN
Faulty Transmission. Replaced twice in 2 years. Nissan doesn't want to be responsible for 2nd Transmission. It cost $3,700 a Transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429816August 20, 2021
SUSPENSION
I found a piece of a broken coil spring in my driveway (where multiple cars are parked) in NJ. A quick visual inspection of all the vehicles typically parked near that area did not show any sitting uneven or any obvious evidence of any with problems. A few weeks later, after driving approx 1000 miles on my nissan, I noticed that the front suspension seemed shorter and quicker to bottom-out. This was obvious when rolling over speed humps. Another, more in-depth inspection of the front springs revealed an unseated spring on the left front. The spring appears to have slipped off or through the bottom cup and is not centered on the strut. After looking the vehicle up on NHTSA site this appears to be related to Manufacturer Recall NumberPM565. The NJ vehicle is currently in NC. I plan to take it to a Nissan dealer to have the recall work performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429756August 19, 2021
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The car surges, jerks, increases in RPM's, stalls. This has been happening on & off for quite sometime, but recently has become more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429774August 19, 2021
UNKNOWN OR OTHER
About a month ago the vehicle began shaking unexpectedly. The RPM started to go high when driving about 35 miles per hour. On the highway the RPM would go up to 5 or 6 and if it went down the car shook violently. At times I did not feel I would be able to keep control of the vehicle while on the highway. I stopped driving on the highway and I took the car to be seen by a mechanic. After allowing the mechanic to drive the vehicle I was informed the transmission was likely the problem and would need to be rebuilt. The mechanic suggested I take the vehicle to a transmission specialist. The transmission specialist said every CVT transmission from Nissan he has seen needs to be rebuilt and suggested I buy another car rather than pay $5,000.00 to have the transmission rebuilt. I called and spoke with Nissan. They said the warranty was no longer valid and they would charge $120.00 for a diagnostic plus the cost to fix the transmission. The vehicle is 7 years old and only has 87,000 miles on it. Prior to a month ago the vehicle had no issues. There has not been any visible indicator light to suggest the vehicle may need maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429380August 17, 2021
AIR BAGS
Airbag inflator recall was repaired but the airbag light on the dash did not go off or clear, further diagnostic tool showed airbag sensor was flashing and broken clock spring was listed on diagnostic sheet. Nissan dealership did not repair the airbag sensor or change or fix clock spring therefore still being a safety hazard during deployment, which can lead to metal fragments breaking and bursting thru causing possible threat by shooting metal fragments to car occupants. Nissan airbag recalled the inflator for the specific reason of repairing it completely free of possible injury from metal fragments breaking during deployment and Nissan did not repair it. The recall states dealership is not to release vehicle until successful inspection. It is not repaired and still poses the same threat the recall states. It's now reported as fixed to manufacture, stating zero recalls. The 97.7 million dollar lawsuit Amended requirements Sept 2017 for dealership to repair to full inspection regulations. Dealership should fix the clock spring free because it directly impacts deployment of airbag and inflators. It's been a little over 30 days since recall repair, how can I get help making Nissan dealership responsible to replace clock spring?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429042August 13, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Vehicle is moving in forward direction always even if the gear shift is in Park or Reverse mode. It is scary. It put us lot of stress in terms of physical health, mental health and finance. We nearly met with an accident as vehicle was moving always in forward direction as soon as we moved the car from the parking lot. We towed the vehicle considering our and public safety. Contacted Nissan dealership and consumer affairs team. They went only by the books. Told that there is no recall. They did not seem to care about the safety. They asked me to go ahead and shell out for fixing. The same vehicle stopped in the middle of the road with heavy jerk/forward movement. We were lucky that we did not meet with an accident. We had to tow the vehicle in that case. I had to replace fuel pump at my own cost. With multiple safety concerns on this vehicle, I am surprised that there is no recall on this model. At the least, I was expecting this for my VIN. Request you to help on the recall considering the public safety. With vehicle few thousand dollars worth still, I may need to review and make a choice on disposing this vehicle (not sell) by taking the financial hit. Financial hit in this uncertain situation means a lot to me. It puts pressure. Since I care about public safety, I am reviewing this as the last choice. Nissan does not seem to be worried as there is no recall. Correct option is to have this vehicle recalled. Request you to review and help from safety perspective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428549August 10, 2021
AIR BAGS, VEHICLE SPEED CONTROL
Backing up out of a parking space the lights started flashing cruise control air bag horn started blowing whole dash lit up when I straightened the vehicle the horn stopped. Got to my destination backed up a few feet as soon as I turned the wheel and attempted to put it in drive the airbag deployey. I did not hit anything. The airbag deployed for some unknown reason. Fearful car might catch fire very startling called 911 fire dept disabled battery had the vehicle towed and reported the issue to Nissan. I also reported this on Sunday after it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428226August 8, 2021
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I stopped at an atm when I backed out of space cruise control lights started flashing horn going off air bag light flashing passenger door clicking. Made it to store parked car got horn to stop. When I backed up out of space and turned wheel air bag deployed. Lights flashing horn sounding alarms. Turned off vehicle call 911 fire department came to see if no danger of fire and if I was ok. Called ins company set up CV claim because air bag deployed for no apparent reason hit me in the chest possibly due to electrical something malfunctioned.police also came but said I did not need to report anything because I did not hit anything. Called geico had vehicle towed and because air bag deployed they created a claim. Had vehicle towed to firestone but they were closed today adjuster from insurance company coming out tomorrow 892021 to assess damage and repairs needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427245July 30, 2021
STEERING, UNKNOWN OR OTHER
My vehicle stops running whenever I turn on heater or A/C. When either is turned on, dashboard lights up with four or five other lights like battery, P/S, Brake, Temp, and other. When A/C or heater is not turned on, then my car is running. It looks like my vehicle may be defective in some way. I bought it only last year and I don’t understand why this particular control for heater or A/C is causing the problems. I believe some parts may be sub-standard and they may will cause some problems one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427065July 29, 2021
POWER TRAIN
The contact owns a 2012 Nissan Versa. The contact stated while driving 20 mph, the vehicle started shifting gears inadvertently and stalled. There were no warning lights illuminated. The contact veered to the side of the road and restarted the vehicle after a short period of time. The vehicle was taken to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 12V032000 (Power Train) however, the Vin was not included. The manufacturer was made aware of the failure and confirmed that the Vin was not included. The vehicle was not repaired. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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