Nissan Versa Complaints

3,327 consumer complaints on file.

#10505455April 2, 2013
STEERING, SUSPENSION
THE CAR IS SWAYING FROM LEFT TO RIGHT. ESPECIALLY ON THE HIGHWAY. THERE SEEMS TO BE ALOT OF PLAY IN THE STEERING WHEEL. AND THE HANDLING APPEARS TO BE VERY LOOSE. THIS IS VERY DANGER AND COULD CAUSE ALOT OF ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504557March 26, 2013
SUSPENSION
FRONT DRIVER SIDE SUSPENSION SPRING BROKE WHEN PULLING OUT OF DRIVEWAY. THERE IS NO VALID REASON FOR A SUSPENSION SPRING TO SNAP ON A 2009 AUTOMOBILE. THIS CAUSED DAMAGE TO THE TIRE. THE COST TO FIX THIS ISSUE IS $700.00 FOR THE SPRING AND NEW TIRE. WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE EXPRESSWAY DRIVING AT 65 MPH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504558March 26, 2013
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MUFFLER FLANGE CONNECTING TO EXHAUST PIPE BROKE. THE WELD THAT CONNECTS THE MUFFLER TO THE EXHAUST PIPE BROKE. HAD TO REPLACE ENTIRE MUFFLER OVER A BROKEN WELD. COST OVER 300.00 TO FIX THE ISSUE. OF COURSE, NISSAN WAS NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504428March 25, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE TURN SIGNAL CLICKING SOUND IS NOT LOUD ENOUGH WHEN THE AUTO IS BEING OPERATED DEALER'S SERVICE PEOPLE CAN'T MAKE THE CLICKER LOUDER OR GET A PART TO FIX THIS PROBLEM MANUFACTURER'S PEOPLE TELL US THAT THE PART IS AS DESIGNED WE CONTEND THAT THE CLICKER NOT BEING LOUD ENOUGH COULD CAUSE US TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503811March 20, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, STRUCTURE
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, HIS FOOT BECAME STUCK BETWEEN THE ACCELERATOR PEDAL AND THE VENT UNIT, WHICH WAS LOCATED UNDER THE CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN ADVISED HAVING THE FACTORY FLOOR MAT REPLACED WITH AN AFTER MARKET FLOOR MAT. THE CONTACT STATED THAT THE FAILURE WAS NOT RELATED TO THE FLOOR MAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503845March 20, 2013
ENGINE
MY SERVICE ENGINE SOON LIGHT CAME ON SO I DROPPED BY ADVANCED AUTO PARTS TO HAVE THEM PULL THE CODE. IT READ AS CYLINDER 4 MISFIRE. I TOOK IT IN TO MCGEE AUTO TO HAVE A DETAILED DIAGNOSTIC, WHICH INDICATED THAT I HAD A BAD COIL ON ONE OF MY SPARK PLUGS. I HAD FOUR SPARK PLUGS REPLACED, AN IGNITION COIL CHANGED, AND INTAKE MANIFOLD RESEALED; HOWEVER, AFTER LEAVING AND GETTING A FEW MILES UP THE ROAD THE SES LIGHT CAME ON AGAIN. I STOPPED AT ANOTHER ADVANCED AUTO TO HAVE THE CODE PULLED AND AGAIN IT READ AS A CYLINDER 4 MISFIRE. I CONTACTED THE REPAIR SHOP AND WAS ASKED TO BRING THE CAR BACK IN. THEY DID ANOTHER FULL WORK UP AND AGAIN FOUND EVERYTHING TO BE FINE. AFTER LEAVING THE SHOP AGAIN THE LIGHT CAME ON A FEW MILES UP THE ROAD. THIS HAPPENED REPEATEDLY, AND EVERY TIME THEY WOULD SHUT THE LIGHT OFF IT CAME BACK ON AND REMAINED ON. IN MARCH UNDER NEW MANAGEMENT, I RETURNED TO MCGEE AUTO AND THEY TOOK ANOTHER LOOK. AFTER POSTING MY SYMPTOMS INTO THE COMPUTER THEY NOTICED THAT MY ORIGINAL PLUGS HAD BEEN REPLACED WITH AFTERMARKET PLUGS. THEY REPLACED ALL FOUR PLUGS AND COIL, AND DID SOMETHING WITH THE FUEL INJECTION AT NO ADDITIONAL COST TO ME. AFTER LEAVING THE SHOP A COUPLE MILES UP THE ROAD, THE LIGHT CAME ON AGAIN. I TOOK THE CAR BACK IN ON MONDAY, 3/18. FURTHER RESEARCH ENTAILED A COMPRESSION TEST. CYLINDERS 1 THROUGH 3 HAD 130% COMPRESSION, BUT CYLINDER 4 ONLY HAD 70% COMPRESSION. I WAS ADVISED THAT THE ISSUE IS AN ENGINE PROBLEM AND WITHOUT TEARING IT DOWN THEY ARE UNABLE TO IDENTIFY THE EXACT CAUSE, BUT IT COULD HAVE SOMETHING TO DO WITH THE PISTON IN CYLINDER 4. IN CONTACTING NISSAN, THEY FOUND THAT MY WARRANTY COVERAGE IS FOR 60,000 MILES AND UNFORTUNATELY I WAS AT 66,000. WHEN ASKING WHAT THIS REALLY MEANS I WAS TOLD THAT I WILL LIKELY NEED A NEW ENGINE OR A NEW CAR BECAUSE IT WOULD BE COSTLY TO TEAR DOWN THE ENGINE TO FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503489March 18, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START EACH TIME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED THREE TIMES IN FIVE YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,785 AND THE CURRENT MILEAGE WAS 159,521. *TR UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503117March 15, 2013
ENGINE, ELECTRICAL SYSTEM
THERE ARE TWO ISSUES INVOLVED. ENGINE STALLING AND TROUBLE STARTING. THE ENGINE STALLED AT LOW SPEED ON MULTIPLE OCCASIONS. THERE WERE NO INDICATORS, THE ENGINE JUST CUT OUT IN THE MIDDLE OF DRIVING. WHEN TRAVELING AT HIGHER SPEED, ENGINE WOULD STUTTER (DASH INDICATORS WOULD QUICKLY COME ON AND THEN DISAPPEAR.) THE OTHER ISSUE IS TROUBLE STARTING. SOMETIMES WHEN IGNITION SWITCH IS TURNED, IT WOULD NOT DO ANYTHING. WHEN IT HAPPENS THE ONLY THING NOTICEABLE IS THE GEAR INDICATOR SHOWS BLANK (NORMALLY SHOW 'P' FOR PARK). SOMETIMES THE STARTER WOULD CRANK AND ENGINE WOULD START BUT ONLY RUN FOR 1-2 SECONDS BEFORE STALLING AGAIN. WHEN IT HAPPENS, PRESSING DOWN THE GAS PEDAL WHILE TURNING IGNITION SWITCH WOULD NORMALLY RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502747March 14, 2013
STEERING
IN A PARKING LOT GOING 3 OR 4 MPH I BUMPED INTO A CURB. IT WAS A SLUSH CONDITION, I GOT OUT AND LOOKED AT SOME SCRAPES ON MY HUBCAP. I DROVE AROUND FOR A MIN., IT DID NOT PULL IN ANY DIRECTION. I WENT ON WITH MY DAY. AFTER 3 HOURS OF DRIVING MY RACK N PINION STEERING PART SNAPPED WHILE I WAS DRIVING. I HAD NO STEERING ! I HAD IT FIXED AT A LOCAL ASC CERT. SHOP FOR FEAR OF NISSAN TAKING THE PART AND CHARGING ME TWICE AS MUCH,WHILE SAYING IT WAS MY FAULT. I HAD A FORMER HONDA ENGINEER LOOK AT THE STEEL AND IN HIS OPINION THE PART SHOULD HAVE FAILED IN TWO OTHER LOCATIONS BEFORE SNAPPING. NO BENT TY ROD OR ANYTHING ELSE. THE STEEL LOOKS LIKE A BAD BATCH IN THAT IT DID NOT SHEAR IT LET GO OUT OF WEAKNESS. I CONTACTED NISSAN CONSUMER AFFAIRS TO NO AVAIL. I FILLED THEIR SUVEY STATING WHAT HAPPEND AND STILL NOTHING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503060March 14, 2013
SUSPENSION, STEERING, WHEELS
WITHIN DAYS OF BUYING THE NEW CAR IN 2009, I NOTICED A LOUD, CLUNKING SQUEAK AND A POP FROM AROUND MY FRONT WHEELS WHEN I WOULD MAKE A TURN AFTER SLOWING DOWN TO A STOP. THIS HAD BEEN HAPPENING DURING THE ENTIRE 3.5 YEARS THAT I HAVE HAD THE CAR, SO I FIGURED IT WAS NORMAL AND HARMLESS BECAUSE THE CAR WAS ALREADY DOING IT BRAND NEW (RIGHT NOW THERE ARE STILL ONLY 37,343 MILES ON THE VEHICLE, I PARK IT IN MY GARAGE, AND IT HAS HAD NO ACCIDENTS.) HOWEVER, LAST NIGHT, THE SOUND SEEMED TO BE LOUDER AND LOOSER NEAR THE FRONT-RIGHT WHEEL. THEN THIS MORNING I DROVE OUT OF MY NEIGHBORHOOD AND AS I BEGAN ACCELERATING TO 50 MPH, A LARGE PIECE OF METAL FLEW OUT VIOLENTLY FROM UNDER MY CAR. I WAS ABLE TO FIND IT IN THE ROADWAY, SO I BACKED UP AND INSPECTED THE PART. IT IS THE BOTTOM COIL OF THE COIL SPRING THAT IS OVER THE RIGHT-FRONT WHEEL. LUCKILY IT DID NOT HIT ANYBODY BEHIND ME OR CUT MY TIRE. THE METAL WAS NOT ONLY BROKEN, BUT THE FACE OF THE BREAK WAS ALREADY SLIGHTLY RUSTED, AS IF IT HAD BEEN CRACKED FOR A WHILE BEFORE SNAPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502528March 12, 2013
ENGINE AND ENGINE COOLING, STRUCTURE:BODY
THIS CAR IS A 2008. KEPT IN FANTASTIC CONDITION. THE MUFFLER RANDOMLY BROKE OFF OF THE CAR. THERE IS NO RUST ON THE UNDERSIDE OF THE CAR. THE FEW MONTHS IT WAS DRIVEN IN THE NORTH IT WAS WASHED FREE OF ANY SALT. AFTER RESEARCHING THIS IT SEEMS TO BE AN ONGOING PROBLEM WITH THIS MAKE AND MODEL OF CAR. IT WAS A CLEAN BREAK. HOPEFULLY CAN BE WELDED BACK TOGETHER, BUT THIS BREAK IS CERTAINLY DUE TO THE CHEAP MATERIAL IT IS MADE OUT OF. NISSAN SHOULD RECALL THESE PARTS. THIS IS AFFECTING ALOT OF NISSAN VERSA OWNERS AROUND THE SAME EXACT MILEAGE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502962March 10, 2013
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
FRONT DOORS LEAK AIR INTO THE CABIN VERY BAD. HAVE TAKEN THE CAR BACK TO THE DEALER THREE TIMES COMPLAINING. THEY FINALLY SAID THAT ALL NISSAN VERSAS HAVE THIS ISSUE. WHILE TRAVELING ON THE INTERSTATE AND COLD OR RAINING OUTSIDE THE COLD AIR LEAKING INTO THE CABIN CAUSES THE DOOR WINDOWS TO FOG TO A POINT YOU CAN'T SEE TO CHANGE LANES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500769February 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE EXHAUST SHOOK AND MADE A LOUD NOISE. THE CONTACT ALSO STATED THAT THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THE FLANGE THAT CONNECTS THE MANIFOLD TO THE ENGINE ALONG WITH THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500820February 28, 2013
SUSPENSION
THE DRIVER SIDE SPRING OF MY 2009 NISSAN VERSA BROKE WHEN I WAS PULLING OUT OF THE GARAGE. I HEARD A BIG BANG AND ASSUMED IT WAS FROM ICE BUILD UP. I CONTINUED TO DRIVE AND THE VEHICLE PULLED HARD TO THE LEFT. TURNS OUT THE SPRING HAD SHEARED PREVIOUSLY (AS RUST HAD BUILT UP ON THE BREAK POINT) AND IT LET GO AT THAT TIME. MY DRIVER SIDE STRUT IS BENT AS A RESULT OF THE SPRING BREAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500056February 25, 2013
TIRES, WHEELS
REPEATED FLAT TIRES DUE TO AIR LEAKS WHICH RESULTED IN FINALLY DISCOVERING THE TIRE PRESSURE MONITORING VALVES ON 3 OF 4 TIRES WERE FAULTY. THESE VALVES WERE $150 EACH WHICH IS MORE THAN THE TIRES COST! WHEN TOOK IN FOR REPAIRS, WAS TOLD THAT THE VALVES ARE MADE OF METAL WHICH IS PRONE TO RUST ESPECIALLY WHERE THEY ARE LOCATED IN THE TIRE WELLS. APPEARS TO BE FAULTY ENGINEERING. CLAIM BY REPAIR PERSONNEL THAT A VALVE LESS LIKELY TO RUST WOULD BE BEST BUT NO VALVE AVAILABLE THAT WILL ALSO MEET NISSAN REQUIREMENTS TO PROVIDE TIRE SENSOR INFORMATION BACK TO THE COMPUTER SIGNAL. WAS TOLD THAT IF THE SENSORS WERE NOT REPLACED COULD HAVE UNEXPECTED FLATS OR BE DANGEROUS TO DRIVE. I DRIVE OVER 60 MILES A DAY FOR WORK SO SAFETY IS A CONCERN. THERE NEEDS TO BE AN INVESTIGATION ABOUT NEED FOR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499806February 23, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TRAVELING ON HWY-74 AT 55 MPH USING CRUISE CONTROL THERE WAS AN ELECTRICAL ISSUE INSIDE THE FUEL PUMP WHICH MELTED THE FUEL PUMP RELAY IN THE IPDM. THIS RESULTED IN THE VEHICLE COMPLETELY SHUTTING DOWN WHILE TRAVELING ON A BUSY HIGHWAY. THE IPDM WAS REPLACED HOWEVER THE FUEL PUMP WAS NOT KNOWN TO BE AN ISSUE. THE SAME THING HAPPENED AGAIN ON THE SAME HIGHWAY THIS TIME AT 65 MPH. FUEL PUMP THIS TIME WAS IDENTIFIED TO BE CAUSING THE ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499671February 22, 2013
FUEL/PROPULSION SYSTEM
I TRIED STARTING MY VEHICLE AND IT WOULD NOT START. I HAD TO TRY IT MULTIPLE TIMES AND EVENTUALLY AFTER ABOUT 8 TRIES IT DID. THIS OCCURRED FOR THE FIRST IN JUNE 2012 BUT I THOUGHT NOTHING WOULD BE WRONG WITH A CAR THAT IS WAS ONLY ABOUT 4 YEARS OLD. AFTER IT OCCURRED A COUPLE MORE TIMES IN THE NEXT FEW MONTHS, I BROUGHT IT IN TO BE TESTED AT A NISSAN DEALERSHIP AND THEY TESTED IT AND FOUND NOTHING WAS WRONG. THE ISSUE CONTINUED AGAIN IN FEBRUARY 2013 AND I BROUGHT IT IN TO BE TESTED AGAIN. THIS TIME IT WAS DETERMINED THE FUEL PRESSURE REGULATOR NEEDED TO BE REPLACED. I FOUND INFORMATION STATING THAT NISSAN NEW THIS WAS AN ISSUE WITH THE MAKE AND MODEL OF MY VEHICLE BUT DID NOTHING TO INFORM ME OF THE PROBLEM, THE SERVICE BULLETIN IS DATED SEPTEMBER 18, 2009. I PURCHASED MY VEHICLE NEW ON APRIL 24, 2008 BUT NISSAN MADE NOT ATTEMPT TO NOTIFY ME OF THE POSSIBLE FAULTY PART THEY HAD INSTALLED. A RECALL OF THE PART SHOULD HAVE BEEN DONE TO REPLACE THE PART THAT THEY KNEW WAS DEFECTIVE. ESPECIALLY WHEN THE VEHICLE WAS UNDER WARRANTY AND NOW THAT THIS PART IS OUT OF WARRANTY LEAVING ME TO PAY FOR IT. I VERY MUCH LIKED MY NISSAN BUT AFTER BEING TREATED LIKE THIS, I DON'T SEE MYSELF EVER GETTING ANOTHER ONE AFTER THE HORRIBLE TREATMENT I RECEIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499729February 22, 2013
FUEL/PROPULSION SYSTEM
MY 2009 NISSAN VERSA JUST HAD A FUEL PUMP FAILURE (14 FEB 2013). I USE THIS CAR FOUR DAYS A WEEK TO COMMUTE TO WORK 83 MILES EACH WAY. I HAVE COMPLETED ALL MAINTENANCE ON THIS VEHICLE I DO NOT UNDERSTAND WHY WITHOUT ANY WARNING THAT THIS FUEL PUMP WOULD FAIL. I ALSO REMEMBER RIGHT AFTER I PURCHASED THIS CAR THAT NISSAN REPLACED MY FUEL PUMP AT NO COST TO ME BUT NOW THE SAME FUEL PUMP HAS FAILED ANYWAY TO THE TUNE OF $644.58. I SEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE NUMEROUS CUSTOMER COMPLAINTS OF FUEL PUMP FAILURES ON NISSAN VERSA'S. I HAD HOPED THAT NISSAN WOULD RETURN SOME IF NOT ALL OF THE MONEY THAT I HAD TO SPEND OUT OF POCKET FOR THIS SERVICE SINCE THIS APPEARS TO BE A RE-ACCOURING PROBLEM WITH FUEL PUMPS ON NISSAN VERSA'S. I FILED A CLAIM AND THEY TURNED ME DOWN THEY SAID THAT THERE WERE NO RECALLS FOR THIS PROBLEM EVEN THOUGH THEY PERFORMED A SERVICE RIGHT AFTER I PURCHASED THIS CAR THAT THEY CALLED I BELIEVE A TECHNICAL NOTICE. I WAS LUCKY THIS TIME BECAUSE I WAS ON THE HIGHWAY WHEN THE FAILURE ACCOURED AND WAS ABLE TO STEER THE CAR OVER AND OFF THE ROAD BEFORE SOMETHING (AN ACCIDENT) HAPPENED! I BELIEVE THIS MATTER IS GOING TO GET SOMEONE KILLED IF IT HAPPENS AT THE WRONG TIME ESPECIALLY ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499270February 19, 2013
AIR BAGS
WARNING LIGHT CAME ON AND WHEN I PULLED INTO A NISSAN DEALERSHIP THEY TOLD ME THAT THE WARNING LIGHT INDICATED THAT THE AIRBAG SYSTEM WAS OFF LINE. TODAY IS 2/19 AND THEY ARE STILL HAVING DIFFICULTY GETTING THE PART THAT IS LOCATED UNDER THE PASSENGER FRONT SEAT. THE SERVICE DEPARTMENT INDICATED THE NUMBER OF FAILURES OF THIS PART MIGHT RESULT IN A RECALL. MY COMPANY HAS 15 OF THESE NEW VEHICLES THAT WE USE FOR OUR NURSES IN THE FIELD. MY VEHICLE IS THE ONLY ONE SO FAR TO HAVE AN ISSUE. ALL SAME MAKE AND MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498187February 14, 2013
FUEL/PROPULSION SYSTEM
WHILE TURNING INTO A PARKING SPACE IN A CROWDED, BUSY COSTCO LOT OUR VERSA STOPPED RUNNING. NO WARNING, JUST STOPPED AND WOULD NOT START. CAR WAS TOWED TO A NISSAN DEALER WHERE WE WERE TOLD THE FUEL PUMP NEEDED TO BE REPLACED. NOW NISSAN KNOWS THAT THIS IS AN ISSUE WITH THE VERSA BUT HAS ISSUED NO RECALL ONLY A TECHNICAL BULLETIN SO THEY DO NOT HAVE TO PAY FOR THE PROBLEM. HAD OUR CAR STOPPED ON THE HIGHWAY DURING A SNOW STORM THE RESULT MIGHT HAVE ENDED WITH LOSS OF LIFE. IS THIS GOING TO BE LIKE THE TOYOTA ACCELERATOR ISSUE PROBLEM THAT WAS KNOWN BUT NOT COMMUNICATED TO THE OWNER. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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