Nissan Versa Complaints

3,327 consumer complaints on file.

#10669949January 4, 2015
SUSPENSION, WHEELS
I NOTICED THAT SOMETHING WAS WRONG WITH "FEEL" OF RIGHT FRONT WHEEL SO TOOK VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND ASKED SERVICE TO CHECK ON THAT WHEEL ISSUE. HE CALLED ME IN TO SEE THAT THE RIGHT FRONT SUSPENSION SPRING HAD TOTALLY CRACKED AND BROKEN OFF AND HAD BEEN RUBBING ON THE INSIDE OF THE TIRE CREATING A DEEP GROOVE IN THE RUBBER. IT WAS WORN THROUGH AND CLOSE TO PUNCTURING AND COULD NOT EVEN BE DRIVEN TO A DEALER. THIS VEHICLE HAS UNDER 37000 MILES ON IT AND HAS BEEN TOTALLY MAINTAINED AND NOT DRIVEN ON ANY POOR ROAD SURFACES. THIS WAS A 15 MONTH OLD TIRE WITH ABOUT 14000 MILES. TOTALLY DESTROYED IN WHAT WAS A POTENTIALLY LIFE THREATENING SITUATION DUE TO A FAULTY PART. NOT NORMAL WEAR AND TEAR FOR SPRINGS. THE MECHANIC SAID HE SEES THIS SPRING BREAKAGE ON A LOT OF VERSAS AND THE NISSAN DEALER ACKNOWLEDGED THAT NISSAN IS "AWARE" OF THIS PROBLEM! THESE VEHICLES SHOULD BE RECALLED AND ALL SUSPENSION SPRINGS REPLACED IMMEDIATELY BEFORE THERE IS A FATAL ACCIDENT ON THE HIGHWAY. I AM AFRAID TO DRIVE KNOWING THE LEFT SIDE COULD CRACK AT ANY TIME. I AM ALSO CONCERNED THAT IF ONLY NISSAN DEALERS ARE REPORTING THE REPAIRS THAT THEY DO, MANY REPAIRS BY INDEPENDENT MECHANICS ARE GOING UNREPORTED TO NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670007January 4, 2015
POWER TRAIN
CONCERNED WITH MY TRANSMISSION SLIPPING OUT OF GEAR...AND MALFUNCTION OF AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669536January 2, 2015
POWER TRAIN
MANUAL TRANSMISSION VEHICLE. CLUTCH PEDAL LINKAGE BROKE FROM CLUTCH THROW ROD UNDER THE DASH. THERE IS A PLASTIC COMPONENT THAT CONNECTS THE PEDAL TO THE LINKAGE AND IS ONLY HELD BY A BALL/SOCKET COMPRESSION FIT. AFTER FAILURE, CLUTCH CANNOT BE ENGAGED AND CAR WILL BE COMPLETELY INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669586January 2, 2015
SERVICE BRAKES
MY BRAKES FELT LIKE THEY WERE SLIPPING. I WENT TO MY MECHANIC WHO ADVISED ME THAT NISSAN HAS HAD TROUBLE WITH THE MASTER CYLINDER. HE SAID MY BRAKE PADS WERE FINE. NOW, I AM UNABLE TO LOCATE ANY DOCUMENTATION ABOUT THIS AND AM CONCERNED THAT MY DEALER WILL TRY TO MAKE ME PAY FOR THE NECESSARY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668533December 28, 2014
STEERING, SUSPENSION
RECENTLY I NOTICED A PIECE OF METAL NEAR MY MAILBOX. LOOKING AT IT I QUICKLY REALIZED IT WAS PROBABLY A PIECE OF MY NISSAN VERSA HATCHBACKS LEFT COIL SPRING. SURE ENOUGH, THE BREAKAGE MATCHED WHAT WAS ON MY CAR. WHY DID I SO QUICKLY GUESS THAT IT WAS FROM MY CAR? BECAUSE MY RIGHT COIL SPRING WENT AT ABOUT 39000 MILES AND I HAD READ UP ON NISSAN VERSA HATCHBACKS AND SURE ENOUGH, A BUNCH OF PEOPLE HAVE HAD THIS PROBLEM (I ACTUALLY WAS WAITING FOR IT TO HAPPEN). MY RIGHT COIL SPRING BROKE MORE DRASTICALLY WHEN I WAS GOING AT HIGHWAY SPEEDS AND I WENT ONTO A BRIDGE. THERE WAS A LOUD CLANG AND MY ALIGNMENT WENT WHACK. LATER UPON INSPECTION AT A REPAIR SHOP, I REALIZED THAT I COULD HAVE HAD A VERY BAD CRASH SEEING THAT THE SHARP PART OF THE BROKEN SPRING COIL WAS ONLY A FEW INCHES AWAY FROM MY TIRE (IT WAS PRETTY UGLY BREAK). THE REPAIR COST ME 200$ WITH A STUDENT DISCOUNT, WHICH I VERY CHEAP, SOME PEOPLE FAIR WORSE. THE MORE RECENT LEFT COIL SPRING BROKE WITHOUT ME EVEN NOTICING ANYTHING, I ONLY FOUND THE BROKEN PIECE ABOUT HALF A RING SIZE. SINCE IT WAS NEAR MY MAILBOX, IT MUST HAVE BROKE OFF AT LOW SPEEDS, PROBABLY WHEN I DROVE OVER THE LITTLE TROUGH IN FRONT OF THE DRIVE WAY FOR THE DRAIN. SOMEHOW THE REST OF THE SPRING JUST RE-ALIGNED ITSELF SO I WAS ACTUALLY ABLE TO DRIVE MY CAR WITHOUT NOTICING ANYTHING WRONG. I OBVIOUSLY WONT DRIVE IT NOW UNLESS ITS TO A REPAIR SHOP. THIS IS UNACCEPTABLE, I AM A 4TH YEAR ELECTRICAL ENGINEERING STUDENT AND I AM DISAPPOINTED AT THE ENGINEERS WHO DESIGNED MY CAR. OTHER VERSA DRIVERS HAD THEIR WHEELS BLOWN BY THESE BROKEN COIL SPRINGS FROM WHAT I HAVE READ, I HAVE JUST BEEN LUCKY. I AM SURPRISED THERE HAS BEEN NO RECALL YET BY NISSAN OR ATLEAST SOME WARNING, PERHAPS NO ONE WAS SERIOUSLY HURT YET. WHEN I GET OUT OF COLLEGE AND LOOK FOR A NEW CAR, I DON'T THINK I WILL CONSIDER NISSAN. THANK GOD I WASN'T HURT BY THESE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668378December 26, 2014
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE RPMS DECREASED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID MIXED WITH THE COOLANT IN THE TRANSMISSION. AS A RESULT, THE TRANSMISSION AND THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667940December 23, 2014
AIR BAGS
MY LIGHT CAME ON BLINKING REGARDING MY AIR BAGS. I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP. THEY ADVISED ME THAT THE AIR BAGS WILL NOT DEPLOY DUE TO A SENSOR THAT HAS FAILED IN THE FRONT PASSENGER SIDE SEAT BOTTOM. I WAS FURTHER ADVISED THAT THEY CANNOT REPLACE JUST THE SENSOR, IT WILL BE $660 TO REPLACE THE WHOLE SEAT BOTTOM.I CONTACTED NISSAN CONSUMER AFFAIRS AS I BELIEVE THIS IS A BASIC SAFETY ISSUE AND THAT THEY SHOULD ASSIST WITH THE FIX. I HAVE NOT ABUSED THE SEAT, IT IS NOT DAMAGED OR TORN, IT HAS NOT BEEN IN AN ACCIDENT. THE ONLY REASON I HAVE NO WORKING AIRBAGS IS BECAUSE THE PART NISSAN PUT IN THE VEHICLE HAS FAILED. NISSAN HAS FAILED TO ASSIST ME AND I STILL DO NOT HAVE WORKING AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667834December 23, 2014
ENGINE
BROUGHT THE CAR IN AUGUST 2011. AT EVERY SERVICE I WOULD REPORT OF KNOCKING NOISE AS IF THE CAR WAS IN NEED OF OIL. I WAS REPEATEDLY TOLD THAT THERE IS/WAS NOTHING WRONG WITH THE CAR. AGAIN IN DECEMBER 2013, MILEAGE WAS 17,000 I COMPLAINED (VERY LOUDLY) ABOUT THE NOISE.... ONE OF THE TECH'S TOOK IT FOR A HARD TEST DRIVE AND BLOW UP THE ENGINE. THEY SAID MY ENGINE WAS GONE AND THEY NEEDED TO REPLACE IT WHICH THEY DID DO. THE ONLY THING I HAVE TO ASK SHOULD THE WARRANTY START OVER? I COPIED AND PASTED THIS BUT ADDED MY OWN STUFF TO IT! YOU CANNOT DETECT A BAD ENGINE BEARING WITH A COMPUTER SENSOR.... YOU HAVE TO USE YOUR BRAIN....... SOMETHING THAT HAS GONE WITH THE TIMES:( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667845December 23, 2014
SUSPENSION
WHEN I PUT THE CAR IN DRIVE TO PULL OUT OF MY PARKING SPOT I HEARD A NOISE AND THE FRONT END DRIVER SIDE DROPPED. I HAD TO REPLACE THE COIL SPRING AND STRUT. THE STRUT WAS DAMAGED DUE TO THE COIL SPRING BREAKING. I HAD TO FIX BOTH SIDES AND GET FRONT END ALIGNMENT WHICH COST OVER $700.00. BASED ON WHAT I HAVE READ THIS IS A KNOW PROBLEM WITH THE NISSAN VERSAS AND THERE SHOULD HAVE BEEN A RECALL. I DRIVE ON A HIGHWAY IN BUMPER TO BUMPER TRAFFIC DAILY AND WAS LUCKY IT DID NOT HAPPEN THERE. THE NEXT PERSON MAY NOT BE SO LUCKY. NISSAN NEEDS TO DO SOMETHING ABOUT THIS BEFORE A SERIOUS ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667071December 18, 2014
SUSPENSION
I STARTED TO BACK OUT OF MY DRIVE WAY WHEN I HEARD A LOUD CLUCK SOUND. UPON CHECKING THE GROUND I FOUND PART OF THE PASSENGER SIDE SPRING LAYING ON THE GROUND. THERE IS NO RUST. THE PART JUST BROKE. THIS APPEARS TO BE A PROBLEM. I AM JUST GLAD THAT I WAS ON MY WAY DOWN THE HIGHWAY WHERE SOMEONE COULD HAVE DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667191December 18, 2014
AIR BAGS
MY VEHICLE WAS STOPPED. VEHICLE WAS THEN STRUCK FROM THE REAR BY A VEHICLE AND THEN ALSO WAS IMPACTED IN THE FRONT WITHOUT AIR BAGS EVER DEPLOYING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664615December 16, 2014
POWER TRAIN, AIR BAGS
PASSENGER SIDE AIRBAG LIGHT IS ON AND BLINKING ON DASHBOARD. NISSAN STATES THAT ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED. COMPUTER WAS RESET TWICE AND LIGHT IS STILL BLINKING. THE VEHICLE WAS PURCHASED NEW AND HAS NEVER BEEN IN AN ACCIDENT. I AM AFRAID THIS MIGHT BE PART OF A EARLIER RECALL SINCE I CAN NOT DETERMINE IF MY PASSENGER SIDE AIRBAG IS A 2009 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663102December 9, 2014
SUSPENSION
WE WERE DRIVING ON THE GARDEN STATE PARKWAY DOING 65 MPH WHEN THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE TIRE CAUSING A BLOWOUT. LUCKILY I WAS ABLE TO MANEUVER THE CAR ONTO THE SHOULDER WITHOUT CAUSING AN ACCIDENT, BUT THE OUTCOME COULD HAVE EASILY BEEN DIFFERENT. AT THE TIME I DIDN'T KNOW IT WAS THE COIL SPRING, I JUST THOUGHT I RAN OVER SOMETHING ON THE HIGHWAY. IT WASN'T UNTIL I GOT TO A SERVICE SHOP THAT I LEARNED THAT IT WAS THE COIL SPRING THAT CAUSED THE BLOWOUT. OPEN INSPECTION WE SAW THAT THE BOTTOM OF THE SPRING HAD JUST BROKEN CLEAN OFF. THERE WAS NO RUST ANY WHERE NEAR WHERE THE SPRING BROKE. I'VE DONE SOME RESEARCH ON THIS PROBLEM AND IT'S ENTIRELY TOO COMMON FOR CARS THAT HAVE UNDER 100K MILES AND ARE 5 YEARS OLD OR LESS. MY CAR HAD 68,432 MILES ON IT WHEN THE SPRING BROKE AND THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED. OF THE 159 NHTSA COMPLAINTS FOR THE 2009 VERSA 58 OF THEM ARE FOR THE COIL SPRINGS BREAKING. THAT?S ALMOST 1/3 OF ALL THE COMPLAINTS AND THIS ISN'T JUST A PROBLEM FOR THE 2009 MODEL YEAR. BASED ON THE COMPLAINTS, THIS HAS APPARENTLY BEEN AN ONGOING PROBLEM WITH THE VERSA FROM WHEN IT WAS INTRODUCED TO THE 2011 MODEL YEAR. WHO KNOWS HOW MANY VEHICLES HAD THIS PROBLEM AND THE OWNERS NEVER BOTHERED TO FILE A COMPLAINT. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS BECAUSE THERE SEEMS TO BE SOME SORT OF ENGINEERING DEFECT WITH THE COIL SPRINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663250December 9, 2014
POWER TRAIN
CVT FAILED WHILE DRIVING ,STALLED IN MIDDLE OF THE ROAD ,CAR WOULD NOT MOVE .FLOORED THE CAR ,BARELY MOVED ,HAD TO PULL OVER, CAR JERKED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662158December 4, 2014
SUSPENSION
2009 NISSAN VERSA HATCHBACK WITH 50825 MILES. FRONT PASSENGER SUSPENSION COIL (SPRING) BROKE OFF WHILE DRIVING. VERY LOUD CLANG/BANG SOUND. DIDN'T KNOW WHAT HAPPENED. STOPPED VEHICLE AND DID NOT SEE ANYTHING OBVIOUS. WHEN HOME IN GARAGE, UPON CLOSER INSPECTION, NOTICED THAT THE FRONT PASSENGER SIDE COIL HAD BROKEN OFF. IT APPEARED TO HAVE RUST ON IT. I READ NUMEROUS COMPLAINTS ONLINE REGARDING SAME ISSUE ONLINE. THIS IS APPEARS TO BE A DEFECTIVE PART AND A SAFETY CONCERN THAT SHOULD REQUIRE A RECALL. COST TO REPLACE BOTH FRONT COILS = $550. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662203December 4, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
WHEN THE PROBLEM INITIALLY HAPPENED, I WOULD HAVE TO PUSH THE REAR DEFROSTER BUTTON HARD (AND SOMETIMES WIGGLE IT) IN ORDER TO MAKE IT WORK. HOWEVER, AFTER A WEEK OF DOING THAT TO GET THE SNOW, FROST, AND FOG OFF MY REAR WINDSHIELD, THE BUTTON NO LONGER WORKS (I.E. THE LIGHT INDICATOR DOES NOT COME ON, NOR DOES THE REAR DEFROSTER TURN ON). AFTER CHECKING ALL MY FUSES (IN THE HOOD AND CABIN) AND FINDING THAT THE FUSES WERE IN PERFECT WORKING ORDER, I BEGAN TO LOOK ON VARIOUS NISSAN VERSA FORUM SIGHTS TO SEE IF I COULD TROUBLESHOOT THE MATTER. AFTER TYPING MY PROBLEM IN, NUMEROUS NISSAN FORUMS POPPED UP DISCUSSING THIS EXACT PROBLEM. MANY PEOPLE HAVE STATED THAT THE REASON THE REAR DEFROSTER DOES NOT WORK IS DUE TO AN INFERIOR A/C CONTROLLER. I UNDERSTAND THAT TIMES ARE TOUGH AND COMPANIES WANT TO MAKE MONEY BY USING CHEAP PARTS, HOWEVER WHEN IT COMES TO SAFETY THIS SHOULD NOT BE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661636December 2, 2014
POWER TRAIN
KNOWN NISSAN CVT TRANSMISSION ISSUE ON 2007 NISSAN VERSA AND MANY OTHER NISSAN VEHICLES EQUIPPED WITH THE CVT TRANSMISSION. OUR 2007 VERSA STOPPED MOVING WHILE IN "DRIVE" IN AN EXTREMELY BUSY INTERSECTION - THANKFULLY IT DID NOT RESULT IN A SERIOUS ACCIDENT. WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD, PUT IT IN "PARK" AND THEN BACK INTO "DRIVE" TO GET IT BACK HOME. NISSAN HAS OFFICIALLY RECOGNIZED & NOTED THIS CVT TRANSMISSION ISSUE ON THIER "NISSAN CVT CUSTOMER SATISFACTION PROGRAM" WEBSITE AND HAS EXTENDED THE WARRANTY TO COVER EFFECTED/FAULTY TRANSMISSIONS. MY VEHICLE HAS BEEN AT A LOCAL NISSAN DEALER FOR 2 WEEKS AWAITING NISSAN AUTHORIZATION TO PERFORM THE WARRANTY REPAIR. THE LARGER CONCERN IS AS FOLLOWS - GIVEN THE FAILURE MODE WE EXPERIENCED AND THE ASSOCIATED DANGERS RELATED TO A CVT TRANSMISSION FAILURE, WHY IS THIS NOT A FEDERAL MANDATED SAFETY RECALL? THIS SITUATION IS NO DIFFERENT THAN THE CURRENT GM IGNITION SWITCH ISSUE IN MY OPINION. FAILURE OF THE NISSAN CVT TRANSMISION IN CERTAIN SITUATIONS CAN RESULT IN AN ACCIDENT, SERIOUS INJURY AND EVEN DEATH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661817December 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE PART THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 4/15/15*CN UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661335November 30, 2014
SERVICE BRAKES
ON 11/29/2014 I WAS I WAS TRAVELING ON A STATE HWY AT 55 MILES PER HOUR AT A MILD DESCENT IN ELEVATION IN THE RAIN WHILE APPROACHING A RED TRAFFIC SIGNAL AND INTERSECTION APPROXIMATELY 1/4 MILE AHEAD. WHEN I APPLIED THE BRAKES TO SLOW DOWN THE PEDAL WENT FLAT TO THE FLOOR, I REAPPLIED AT LEAST FIVE TIMES OVER AND EXPERIENCED THE SAME RESPONSE. I THEN WENT TO APPLY THE EMERGENCY BRAKE AND REAPPLIED THE BRAKE PEDAL SIMULTANEOUSLY AND AT THAT TIME IT WAS SO OVERLY SENSITIVE THAT IT OVER-BROKE AND NEARLY CAUSED A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660915November 25, 2014
SUSPENSION
I AM HAVING TO REPLACE MY FRONT-END SPRINGS IN 2010 NISSAN VERSA DUE TO THE DRIVER-SIDE SPRING BREAKING AND THE PASSENGER-SIDE BECOMING VERY WORN AND ABOUT TO BREAK. MY STRUTS AND OTHER PARTS OF THE SUSPENSION ARE FINE AND I HAVE NOT HAD TO REPLACE THOSE YET. SINCE I DON'T TOW ANYTHING OR PUT VERY HEAVY ITEMS IN MY CAR, I DON'T SEE WHY I SHOULD REPLACE MY SPRINGS OTHER THAN THAT PART BEING DEFECTIVE. SPRINGS USUALLY LAST THE LIFE OF THE CAR UNLESS YOU REGULARLY TOW, DRIVE ON DIRT ROADS, OR PUT HEAVY ITEMS IN THE CAR. I HAVE SEEN ONLINE THAT A NUMBER OF VERSA OWNERS ARE HAVING TO REPLACE THEIR SPRINGS DUE TO WEAR, WHICH SEEMS SUSPICIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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