Nissan Versa Complaints
3,327 consumer complaints on file.
- #10871085May 26, 2016POWER TRAIN
THIS CAR WAS BROUGHT INTO THE SHOP WITH 120,807 MILES AND THE COMPLAINT WAS IT WOULD NOT GO. MANY TRANSMISSION CODES FOUND AND TRANSMISSION FLUID VERY BLACK IN COLOR. HAD TO REPLACE THE TRANSMISSION DO TO THE FACT THAT NO ONE WILL REBUILD THIS CVT TRANSMISSION. A GOOD DESIGNED TRANSMISSION SHOULD LAST LONGER THAN 121,000 MILES WITH WHAT THEY COST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870522May 24, 2016ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870622May 24, 2016ELECTRICAL SYSTEM
U.S/ DEPARTMENT OF TRANSPORTATIONMAY 24, 2016 NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 1200 NEW JERSEY AVE. S.E. WASHINGTON DC 20590 GENTLEMEN/LADIES: I HAD SENT A LETTER TO THE CALIFORNIA DOJ, DISTRICT ATTORNEY'S OFFICE WITH SUPPORTING INFORMATION. THE ATTACHED LETTER HAS ALL THE INFORMATION PERTAINING TO THIS MATTER. THE CALIFORNIA DEPARTMENT OF JUSTICE, DISTRICT ATTORNEY REFERRED ME TO YOU. (THE LETTER AND INFORMATION ARE ATTACHMENTS.) I BELIEVE THE IGNITION SWITCH MALFUNCTION IS A SAFETY ISSUE AND I WOULD LIKE MY MONEY REFUNDED. YOUR PROMPT ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. SINCERELY, [XXX] ATTACHMENTS: INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865340May 17, 2016SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRES REPLACED. WHILE ATTEMPTING TO PERFORM A FOUR WHEEL ALIGNMENT, THE CONTACT WAS INFORMED THAT THE REAR AXLE HAD SHIFTED WHICH MADE IT IMPOSSIBLE TO ALIGN THE REAR WHEELS. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS LEANING FROM THE FRONT TO THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEANING WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865051May 16, 2016SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE BACKING OUT OF THE DRIVEWAY, THE CONTACT HEARD AN ABNORMAL LOUD CRACKING NOISE UNDER THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND INSPECTED, BUT DID NOT NOTICE ANY ABNORMALITIES AT THAT TIME. THE CONTACT STOPPED AT A FUEL STATION AND NOTICED A COIL SPRING UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT IT WAS NOT CLEAR IF IT WAS THE REAR OR FRONT COIL SPRINGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864716May 13, 2016EXTERIOR LIGHTING
NO HIGH BEAMS AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864626May 12, 2016POWER TRAIN
WHILE MY SON WAS DRIVING AND AFTER COMING TO A COMPLETE STOP AT A RED LIGHT (FOUR WAY INTERSECTION) ON A CITY HIGHWAY, THE CAR CUT OFF IN THE CENTER OF THE INTERSECTION. ONCE THE LIGHT TURNED GREEN, HE PROCEEDED TO ACCELERATE, THE CAR WENT A FEW FEET AND SHUT OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864482May 11, 2016STRUCTURE:BODY, ENGINE
AFTER DRIVING HOME FROM THE AIRPORT, WE NOTICED SOMETHING WAS NOT RIGHT. LESS THAN TWO DAYS LATER, I CAN BARELY DRIVE MY CAR WITHOUT RADIATING PAIN FROM EVERY LITTLE ROAD BUMP. TOOK MY CAR TO THE SHOP AND SHELLED OUT OVER A GRAND TO REPLACE BOTH FRONT SPRING/STRUTS. NOW, LESS THAN 2 MONTHS LATER, MY CAR IS MAKING A HORRIFIC RATTLING SOUND THAT SHAKES THE ENTIRE CAR AND I BELIEVE SOMETHING IS WRONG (OR EVEN MISSING) FROM MY EXHAUST PIPE CONNECTION. AFTER THIS, I DID SOME RESEARCH AND THE DARN SPRINGS WERE RECALLED IN OCTOBER OF 2015. MINE BROKE IN MARCH WITH LESS THAN 60000 MILES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864182May 10, 2016AIR BAGS
TL* THE CONTACT OWNED A 2015 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER SNATCHED THE STEERING WHEEL FROM THE DRIVER'S HAND WHICH CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A FRACTURED NOSE WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED TWO FRACTURED TEETH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,999.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10863976May 9, 2016UNKNOWN OR OTHER
CAR WENT ONTO BAR DITCH AND TRAVEL ALONG THE HIGHWAY IN A STRAIGHT LINE FOR OVER A QUARTER OF MILE AT 69 MPH BEFORE HITTING A TREE! THERE WERE NO SIGNS OF OVER CORRECTING OR BRAKING! WITNESS STATED HE SAW NO BRAKE LIGHTS FROM THE CAR BEFORE HITTING THE TREE. THE PASSENGER OCCUPATIONAL SAFETY RESTRAINT SYSTEM FAILED CAUSING BLUNT FORCE TRAUMA INJURIES RESULTING IN THE DEATH OF MY FATHER HITTING THE WINDSHIELD! THE SHOULDER SEATBELT WEBBING FAILED TO RETRACT AND WAS EXTENDED ALL THE WAY OUT AND BECAME LODGED IN THE D-RING! MY BROTHER, WHICH WAS DRIVING STATED HE REMEMBERS DRIVING DOWN THE HIGHWAY AND THE SIDE CURTIAN AIRBAG HITTING HIM IN THE UPPER LEFT TEMPLE OF HEAD! THE WRECK IS BELIEVED TO BE CAUSED IN FAILER OF AIRBAGS AND BRAKES!
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863832May 8, 2016UNKNOWN OR OTHER
EXHAUST SYSTEM, REAR MUFFLER, POOR WELD AT FLANGE: VIRTUALLY NO RUST OR CORROSION BUT WELD BEAD SEPARATED FROM FLANGE CAUSING MUFFLER TO SHAKE AND MOVE AROUND AND COULD POSSIBLY SEPARATE AND FALL OFF VEHICLE. ALSO, THE LOOSE JOINT CAUSES EXHAUST FUMES TO NOT ALL GO OUT THE TAILPIPE TIP; WHICH COULD BE DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863573May 6, 2016STEERING
CONTINUES KNOCKING NOISE COMES OUT OF THE STEERING WHEEL WHEN DRIVEN AT 40-50 MILES ALSO ON THE UNEVEN ROUGH ROADS. ALSO THE STERING WHEEL SHAKES WHEN APPLYING THE BREAKES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863431May 5, 2016SUSPENSION
I WAS DRIVING AT APPROXIMATELY 5-10 MPH ON A SLIGHT DOWNWARD SLOPE WHEN THE VEHICLE SUDDENLY MADE A LOUD NOISE, THE VEHICLE WAS JARRED, AND THE VEHICLE CAME TO AN ABRUPT STOP. AFTER EXITING THE VEHICLE, I FOUND THE FRONT PASSENGER TIRE HAD COME OFF FROM THE SUSPENSION, AND IT WAS MISALIGNED AND STICKING OUT AT AN ANGLE. IN ADDITION, THERE WERE SHATTERED PIECES OF VEHICLE PARTS ON THE GROUND. THE VEHICLE WAS RESTING ONLY ON THREE TIRES. LUCKILY THE VEHICLE STOPPED RATHER THAN ROLLING DOWN THE SLOPE AND COLLIDING WITH SEVERAL CARS AS WELL AS PEOPLE; HOWEVER, THE VEHICLE DID HAVE TO BE TOWED AS IT WAS NOT DRIVE-ABLE FOLLOWING THE INCIDENT. THE VEHICLE REQUIRED OVER $640 WORTH OF REPAIRS INCLUDING BUT NOT LIMITED TO THE CONTROL ARM, DRIVE AXLE AND SHAFT. SEVERAL MONTHS FOLLOWING THE INCIDENT, NISSAN OPENED A CAMPAIGN SPECIFICALLY FOR CORROSION OF THE FRONT COIL SPRINGS. THE VEHICLE HAD BEEN DRIVEN IN MICHIGAN FROM 2007 TO SUMMER 2012 WHERE THERE IS HEAVY SNOW AND SALT ON THE ROADS IN THE WINTER. FROM THE SUMMER 2012 TO NOW, THE VEHICLE HAS BEEN DRIVEN IN THE DC METRO AREA. I TOOK THE VEHICLE TO A NISSAN DEALERSHIP IN APRIL 2016 TO HAVE THE CAMPAIGN COMPLETED, WHICH WAS REPLACING THE FRONT COIL SPRINGS. UPON INSPECTION OF THE VEHICLE BY NISSAN, I WAS TOLD THAT NISSAN WAS UNABLE TO REPLACE SOLELY THE FRONT COIL SPRINGS BECAUSE THEY WERE UNABLE TO DISASSEMBLE OTHER PARTS NEEDED TO GET TO THE COIL SPRINGS DUE TO OTHER PARTS HAVING SIGNIFICANT DAMAGE FROM CORROSION (EX. STRUT, BEARING, MOUNT, ETC.). AS A RESULT, MULTIPLE PARTS (NOT JUST THE COIL SPRINGS) HAD TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863464May 5, 2016FUEL/PROPULSION SYSTEM
EVERY TIME I FILLED UP MY GAS TANK, THE CABIN FILLED UP WITH FUMES. I WENT TO MY MECHANIC AND FOUND THE FUEL MODULATOR WAS LEAKING AND HAD TO BE REPLACED. THE PLUG WAS BURNT. THEY REPLACED AND REPAIRED THE ITEMS. MY MECHANIC TOLD ME THAT THIS REPLACEMENT MIGHT FALL UNDER A RECALL. BEFORE MY CAR WAS FIXED, I WAS GETTING HEADACHES FROM THE FUMES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863078May 4, 2016AIR BAGS
THE SENSOR DOES NOT RECOGNIZE THAT SOMEONE IS SITTING ON THE PASSENGER FRONT SEAT. THIS HAPPENS WHEN IT IS MOBILE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862801May 3, 2016AIR BAGS
THIS MODEL SHOULD BE INCLUDED IN THE PASSENGER AIRBAG SENSOR RECALL FROM NISSAN.THE PASSENGER SIDE AIR BAG IS NOT FUNCTIONAL, THE WARNING LIGHT CONTINUALLY FLASHES, AND THE PASSENGER AIR BAG LIGHT SHOWS "OFF" EVEN WHEN MY 200 POUND SON IS SITTING IN THE FRONT SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862636May 2, 2016UNKNOWN OR OTHER
I HAVE HAD MY NISSAN VERSA 2015 SV SINCE APRIL OF LAST YEAR WITH A AUTOMATIC CVT TRANSMISSION IT CURRENTLY HAS 20,300 MILES ON IT AND I HAVE TWO PROBLEMS THAT COULD POSSIBLY BE TRANSMISSION ISSUES. I DO NOT HAVE ANY SPECIFIC DATE OF WHEN THESE PROBLEMS OCCURRED THEY STARTED ABOUT TWO MONTHS AGO. WHEN I SHIFT FROM PARK TO REVERSE, NEUTRAL, AND DRIVE THE CAR JERKS EXTREMELY HARD . ALSO WHEN I ACCELERATE WHILE DRIVING IT SEEMS LIKE IT HAS PROBLEMS SHIFTING GEARS BETWEEN 40 AND 50 MPH AND SOMETIMES WILL NOT SHIFT UNLESS I RELEASE THE ACCELERATION PEDAL. THIS IS ESPECIALLY A PROBLEM AND SAFETY ISSUE FOR MYSELF AND OTHERS WHEN I AM GETTING ON THE HIGHWAY AS I CANNOT SPEED UP PROPERLY WHICH COULD RESULT IN A CRASH. I HAVE NOT CONTACTED THE COMPANY OR THE DEALERSHIP ( BECAUSE THEY ARE NOT THE FRIENDLIEST OF DEALERSHIPS) ABOUT MY PROBLEM BUT I HOPE I CAN GET SOME KIND OF SOLUTION THROUGH YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862134April 29, 2016ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,811.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862095April 28, 2016TIRES, TIRES:TREAD/BELT
I HAVE ORDERED A PAIR OF TIRES FROM DISCOUNT TIRE DIRECT AND AFTER I PUT THEM ON THE CAR, I THOUGHT THEY ARE OK, SO I ORDERED ANOTHER PAIR. FEW MONTHS LATER ONE OF THE TIRES DEVELOPED UN-ROUND SHAPE AND IT WAS TORN FROM THE INSIDE. I HAVE CONTACTED DISCOUNT TIRE DIRECT, AND THEY FORCED ME TO PAY ANOTHER $14, AND I RETURNED THE BAD ONE AND THEY SENT ME ANOTHER ONE SAME MAKE AND MODEL. THIS WEEK I HAVE THE SAME PROBLEM AGAIN. ONE OF THE TIRES DEVELOPED THAT UN-ROUND SHAPE AGAIN. BOTH INCIDENTS HAPPENED ON OUR FAMILY CAR WHERE MY LITTLE KIDS ARE INSIDE THE CAR. THATS UNACCEPTABLE; IF ANY OF THESE DEFORMATIONS WOULD HAVE CAUSED THE TIRE TO EXPLODE, THAT WOULD HAVE CAUSED UNACCEPTABLE HARM TO MY FAMILY. THIS PRODUCT THREATENS THE WELL BEING OF MY FAMILY. AT THIS TIME I NO LONGER ACCEPT THIS PRODUCT AT ALL AND I DEMAND A FULL REFUND FOR ALL THE MONEY I HAVE PAID SO FAR. I HAVE ALL RECEIPTS, PHOTOS FOR THE FIRST TIRE, PHOTOS FOR THE SECOND TIRE, AND ALL 4 TIRES. NOTE: THE TIRES WRITEN ON THEM MILESTAR MS932 88H NSS-01-12F0
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862109April 28, 2016POWER TRAIN, SEAT BELTS
I WOULD LIKE TO REPORT THAT I PURCHASED A NISSAN VERSA ON APRIL 5, 2015. THE NIGHT I DROVE IT HOME I NOTICED A FEW PROBLEMS: FIRST: THE SEAT BELT LIGHT STAYS ON UNLESS BOTH FRONT SEATS ARE BUCKLED EVEN IF THE DRIVE IS THE ONLY PERSON IN THE VEHICLE. THIS IS CAUSE FOR THE VEHICLE TO NOT PASS STATE INSPECTION AND THE DEALERSHIP I BOUGHT IT FROM IS TELLING ME THEY TOOK THE CAR TO TWO DIFFERENT NISSAN DEALERSHIPS AND THIS IS PROPER FUNCTION FOR THE NISSAN VERSA. THE MECHANIC FROM THE INSPECTION STATION AND I EACH CALLED NISSAN DEALERSHIPS AS WELL AND EACH OF THE DEALERSHIPS WE SPOKE WITH SAID THIS IS IN FACT INCORRECT AND NEEDS TO BE FIXED. SECOND: THE CAR IS NOT ACCELERATING OR SHIFTING (ATLEAST THAT IS HOW I DESCRIBED IT). I TRIED TO MERGE INTO TRAFFIC AND RPM'S MOVED WAY UP BUT THE CAR HESITATED TO MOVE FORWARD ONCE IT STARTED TO MOVE I HAD TO PUT ON THE BRAKES BECAUSE TRAFFIC WAS TOO CLOSE. I DROVE IT TO WEST VIRGINIA WITH MY YOUNG SONS IN TOW AND IT COULD NOT KEEP UP WITH THE FLOW OF TRAFFIC AND CONTINUED TO GET WORSE THE LONGER WE WERE ON THE ROAD OR ON AN INCLINE. THE SPEED LIMIT WAS 70 MPH ON INTERSTATE 70 AND IT TOOK A LONG TIME TO GET UP TO SPEED. WHEN THERE WAS AN INCLINE (WE WERE IN THE MOUNTAINS) THE RPM'S WOULD GO UP TO 4,000- 4,500 BUT THE CAR WOULD STAY AT 60 MPH AND LOSE SPEED. THE DEALERSHIP CALLED ME AND WAS VERY CONDESCENDING LETTING ME KNOW THEY COULD FIND NO PROBLEMS WITH THE CAR. THEY WILL NOT EVEN FIX THE SEAT BELT WARNING LIGHT EVEN THOUGH I CAN NOT GET MY HARD TAGS FOR THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0