Nissan Sentra Complaints (2017)

231 consumer complaints on file.

#11549679October 12, 2023
ENGINE, SERVICE BRAKES
The car experienced sudden lack of power in the middle gears and was unable to accelerate. At the same time it displayed the sliding car icon indicating a brake issue. It came and went for a couple of weeks and then just would not pick up speed in the middle gears. The car is a 6 speed manual. The code thrown was for a manifold control valve failure. We could not get Nissan to schedule a repair so we took it to an independent who had to replace the entire manifold as no service parts were otherwise available. They could find no reason for the sliding car icon to have kept coming on. Even after the manifold replacement it continues to do so at random times. It causes concern over the brakes which is disconcerting at the least. The sudden loss of acceleration while the problem was going on also caused a few scary moments. Nissan was contacted and declined to reimburse us nor did they offer to check the car. This car has been serviced by the dealer exclusively except for the manifold replacement and the service schedule was adhered to. It is a 2017 model and now has under 45,000 miles. It had about 41,000 when the problem occurred. No reason for such an early failure. It is a relatively rare model so no information was available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545289September 18, 2023
POWER TRAIN
Was driving and I stopped at a stop sign. When it was time to go I stepped to accelerate and it wouldn’t accelerate like it needed to almost causing the car behind me to crash into me. I took it to 3 different shops and they all said the same thing. The year and make all had transmission issues because they were no good and there is a law suit pending now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543762September 11, 2023
ENGINE, POWER TRAIN
The CVT has failed in my car causing multiple issues with jerking, shaking, stuttering. When i was making a left turn, my car hesitated and almost caused an accident because I didnt have the power to pull out when I should have. Now the repair is being quoted over $5k because they are saying I need an all new transmission. No warning lamps, messages have been indicated on my dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542463September 4, 2023
STRUCTURE:BODY, SEAT BELTS, SEATS
My driver door opens while i'm driving, the first time it happened in feb 2023 had i not have my seatbelt on I would have fell out of car. It has happened severals more times, it feels like the lock or the pin is not engaging. Now my front passenger door is starting as well. I contacted Nissan Consumer affairs the woman was arrogant with No concern over my safety, maybe it's a defective door or lock or something and the mgr [XXX] said nissan can't help me, I asked a question if this fell under the NJ lemon law and she said no. I also complained that a dealer will not fix my stop light recall PM971 -21V-135 They put me on a waiting list 1 yr ago, I merely asked if this caused an accident what would happen? She sent me an email stating this I should have my attorney contact them. I never even mentioned an attorney and when I asked for the transcript of our conversation she said she cannot release it to me, I asked if she had one and she said yes.. Why wouldn't they release a convo I had with them, can it be used against them? My Life is Not there concern, I have had nissans for over 40 years with no issues, i have an issue now and they merely shrugged it off. I would like help regarding these matters as Nissan refuses to help with the safety of my being and to save a buck!! Please contact me asap the doors are a major concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537746August 10, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CONCERN: This is the second time the engine does not shut off. All warning lights go off, unsteady steering wheel and odometer/odograph failed. This is not just a malfunction issue it is a severe safety concern. Back in January of 2023 it happen for the first time and was told Control Unit IPDM, Engine Room needed to be replaced and it was. But once again while driving the steering wheel went unsteady, all warning lights went off, odometer/odograph failed while on the road. This is an extremely safety concern. I bought the car brand new and as of now it has not been in any car accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534385July 25, 2023
POWER TRAIN, ENGINE
The car refuses to shift from park to drive or even reverse. Mechanic can’t figure out why. And I never got the recall information for the car that had a lawsuit against it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533374July 19, 2023
UNKNOWN OR OTHER
I have a 2017 Nissan Sentra SV Thai is affected by the Stop Lamp Switch recall in 2021. I have had the problem repaired in 6/21 and again in 7/22. The same issue is happening again with the Stop Lamp Switch. The Traction Control Light will light up for no reason whatsoever and stay lit until the car shuts off. The car will end up in a No Start Condition until I wiggle the Stop Lamp Switch. The Stop Lamp Switch has failed for the third time and the recall remedy from Nissan does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530578July 6, 2023
POWER TRAIN
CVT transmission failed while driving at highway speed. Mechanic states Nissan CVT are under recall. Warranty will not cover this failure. Happened at 60k miles. Indicator light came on as CVT began slipping. Car went into "limp" mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529697June 30, 2023
AIR BAGS
On 12-30-2021 I was at a red light. A car had hit me from behind, which ended up as lost. I ended up with facial damage that took me half of 2020l2 to heal. Three stitches to my face. When I went to retrieve my items from the car it was unrecognizable. The trunk was in the backseat. Tire damage and no airbags deployed . I was wearing a seat belt that lead to buries on my upper arms and back area.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11529044June 27, 2023
UNKNOWN OR OTHER
Had to replace cvt transmission around 50000 miles the dealership knowingly admitted that has been an ongoing issue with the cvt transmissions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529189June 27, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My brake light switch has gone off twice since I purchased the car it failed and I had to have it replaced twice and then I just looked at my VIN number about recalls and noticed there is a recall for my vehicle but they have not been able to remedy the situation and I'm still paying 2 years on this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529196June 27, 2023
POWER TRAIN, EXTERIOR LIGHTING
The contact's girlfriend owns a 2017 Nissan Sentra. The contact stated that while driving from a complete stop, the vehicle jerked, shuddered, and hesitated to respond while depressing the accelerator pedal. Additionally, the contact stated that the vehicle jerked and shuddered while coming to a complete stop. The contact stated that the vehicle was experiencing hard shifts while driving in the lower gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed due to the brake light switch failure. The contacted stated that the brake light switch was previously replaced under NHTSA Campaign Number: 21V135000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523803May 25, 2023
UNKNOWN OR OTHER
Transmission problems. When accelerating the car jerks when its starting to go and the RPM jumps above 4. Mechanics have told me it’s a bad transmission. I’ve seen online my year and model is having issues with there’s also. Also steering wheel doesn’t work anymore for radio and phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518142April 20, 2023
SUSPENSION
MY NAME IS [XXX] I HAD A NISSAN SENTRA 2017 MY CAR MALFUCTIONED THE DOORS HAD LOCKED ON MY I WAS FINALLY ABLE TO EXIT THE CAR BUT MY CAR WENT UP IN FLAMES WAS A TOTAL LOSS. SOMEONE PLEASE CALL ME I NEED ANSWERS AND HELP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11517943April 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
found out by someone else about recall on my car about the stop switch and transmission on car then took it to petro nissan and they told me they voided my recall and fixed it but it was never fixed because the situation has started on my car and with the transmssion started messing up with battery being drained with stop switch problem and my airbag light blinking off and on with me surfing the internet i found to where theres a recall on electrical ignition .air bags and with the brake light switch i need this solved asap please and will need a loaner are rental as its being fixed please again because every dealer i have been to and had check it refused to fix it without charging me alot of money
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514728March 31, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure listed in the recall had occurred. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511418March 12, 2023
AIR BAGS
The airbag sensor shows off x 2, meaning both airbags will not deploy in case of an accident. This started around June 2022. I thought it was a fluke and would eventually turn off on its own. It’s been taken to Sutherlin Nissan here in Orlando, FL for service with the light on, and no mention was ever made of it; I assumed they didn’t think it was a big deal, so I dismissed it. I then heard about airbag recalls affecting Nissans a year older then mine, but since I’m having the same issue, I felt it should be reported. My vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506341February 9, 2023
VISIBILITY/WIPER
Multifunktion Switch/combination switch malfunction. The issue involved the switch malfunctioning, causing the washer pump to stay on, spraying wiper fluid on the windshield and continue running until the pump failed, causing the fuse to short out and blow. This causes complete loss of visibility during the malfunction. This is reported widely with the 2017, 2018, and 2020 Nissan Sentra on various web platforms. The entire combination switch has to be replaced for the malfunction to be corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506522February 9, 2023
POWER TRAIN
The car just started jerking forward on its own when driving. When I turn it off, and then on, it jerks when changing from park to drive or reverse gear. I then decided to take it back to the dealer. Driving from my house to the dealer took me an hour yet it's a distance of 15 Min. The engine light came on and I am not sure that car will be ok. The dealership said the transmission is the issue and they are talking to Nissan. Prior to that, the car had no issues. I've never ben that scared in my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501980January 16, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
Pressing on the gas pedal would not accelerate the car. This was intermittent. With cruise control set, the car would no longer maintain the set speed. Both of these occurred repeatedly and while going different speeds. This lasted for 2+ weeks until the dealer was able to find the defect. Nothing was recorded on the car's error messages. The dealership was unable to find the cause and eventually called Nissan's engineering department at corporate. They were aware of the issue in other vehicles that would also stop accelerating and provided a possible solution to the Nissan dealership. The dealer charged us to replace a "brake switch" which was randomly triggering a braking event even though the brake pedal was not touched or engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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