Nissan Sentra Complaints (2013)

638 consumer complaints on file.

#10620719August 7, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618117August 1, 2014
SERVICE BRAKES
EVERY SINCE I HAVE HAD THE 2013 NISSAN SENTRA THE BRAKES MAKE AN EXTREMELY LOUD SOUND WHEN APPLIED. THE DEALER INSISTS THAT NOTHING IS WRONG WITH THEM BUT, I BEG TO DIFFER. THE LOUD SCRUBBING SOUND WHEN BRAKES ARE APPLIED IS NOT NORMAL FOR ANY NEW CAR. I AM HIGHLY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617903July 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE FRONT PASSENGER'S SIDE AIR BAG OFF WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE OCCURRED WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS RECENTLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE REMEDY WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS MILEAGE WAS 19,465.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616646July 27, 2014
SERVICE BRAKES
I WAS OPERATING A 2013 NISSAN SENTRA AT APPROXIMATELY 45 MPH AND I PLACED MY FOOT ON BRAKE TO SLOW DOWN TO STOP AT A RED LIGHT WHEN THE BRAKE PEDAL TRAVELLED TO THE FLOOR. I HAD THE VEHICLE CHECKED AND BOTH FRONT AND REAR BRAKES WERE GOOD. THE CAR WASN'T LEAKING ANY FLUIDS. I THEN CONTACTED NISSAN AND THEY ADVISED I WOULD HAVE TO BRING THE VEHICLE IN FOR THEM TO CHECK IT. WHILE TAKING THE VEHICLE HOME FRO OUT TRIP THE PROBLEM STILL EXISTED. IT WAS VERY FRIGHTENING TO THINK THAT THIS PROBLEM JUST STARTED WHILE DRIVING. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THESE MODELS AND NISSAN NEEDS TO TAKE THE APPROPRIATE ACTION SO NOBODY IS HURT OR KILLED. THIS CAR IS CURRENTLY AT NISSAN BEING REPAIRED. I SPOKE WITH NISSAN AND THEY WOULD NOT INFORM ME OF ANY PROBLEMS.....MADE ME FEEL LIKE THEY ARE COVERING UP A SERIOUS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615805July 23, 2014
POWER TRAIN
PURCHASED THE CAR IN NOVEMBER 2013, DRIVING THE HIGHWAY, AS WE EXIT THE HIGHWAY, WE HAD TO STOP FOR THE RED LIGHT, ONCE THE LIGHT CHANGE TO GREEN, HIT THE GREEN PEDAL AND THE CAR WOULD NOT MOVE. HAD TO THINK QUICKLY SO I SHUT CAR OFF, THEN TURNED IT BACK ON, PRESSED THE GAS PEDAL, BUT THERE WAS NO GET UP AND GO. THE CAR CREPT VERY SLOWLY. WAS ABLE TO MAKE IT ACROSS THE ROAD TO THE GAS STATION, TURNED THE CAR OFF ALLOWED IT TO SET FOR 15 MINUTES TURNED CAR BACK ON STILL WAS DRIVING AT LESS THAN 20 MILES PER HOUR. CAR WAS DONE, THERE WAS A HOTEL THE STREET FROM THE GAS STATION WAS ABLE TO PUSH IT OVER THERE. KNEW WE HAD TO FIGURE OUT WHAT TO DO. CALLED TRIP A TO HAVE THE CAR TOWED TO FAULKNER NISSAN ON PAXTON ST. IN HARRISBURG PA SINCE IT WAS AFTER 5PM ON A SATURDAY, THEY WERE CLOSED, AND CLOSED ALL DAY ON SUNDAY. HAD TO GET A CAB TO THE HARRISBURG AIRPORT TO GET A RENTAL CAR, NO WAY TO GET BACK HOME OR TO WORK. PAID 355.00 FOR A 7 DAY RENTAL. RECEIVED A CALLED FROM FAULKNER NISSAN MONDAY AFTER HAVING A SERVICE TECHNICIAN CHECK IT, HE SAID THE TRANSMISSION DIED. BRAND NEW CAR, FAULKNER WANTS TO REPLACE IT WITH A REBUILT TRANSMISSION, QUESTIONS IS WILL THAT ONE BREAK DOWN ON ME AS WELL. TODAY IS WEDNESDAY, JULY 23RD, 2014, STILL NO WORD ON THE STATUS OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614745July 19, 2014
AIR BAGS
I HAVE RECEIVED NISSAN RECALL # 14V-138. I HAVE STOPPED BY TO NISSAN SERVICE CENTER AT PREMIER NISSAN, FREMONT. THEY HAVE CONFIRMED THAT OCS SOFTWARE HAS BEEN SUCCESSFULLY REPROGRAMMED TO REDUCE THE POTENTIAL FOR CLASSIFYING THE SEAT AS EMPTY. BUT AFTER RUNNING THE RUN FEW MORE WEEKS, I HAVE SEEN THE SAME SIGNAL SHOWING IN MY DASHBOARD. 'PASS AIR BAG OFF' ALTHOUGH AT THAT TIME CO-PASSENGER WAS SITTING IN THE PASSENGER SEAT. ITS COMING FREQUENTLY. BUT NOT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608087July 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAG WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606971June 30, 2014
SERVICE BRAKES
I WAS TRAVELING ON VENTURA BLVD. AT A NORMAL SPEED OF TRAFFIC WHEN SOMEONE ABRUPTLY STOPPED IN FRONT OF ME. THIS HAPPENED IN ENCINO, CA. ON JANUARY 8, 2014. THE CAR LITERALLY AFTER APPLYING THE BRAKES, KEPT GOING AND THERE WAS NO DIFFERENCE BETWEEN ME APPLYING THE BRAKES OR NOT. I COULD NOT BELIEVE IT! IT TOTALED MY CAR, AND THE PERSON WHOM I HIT HAVE HAD NECK/BACK INJURIES! I AM LUCKY TO BE ALIVE SINCE THE WEAKEST CRASH TEST WAS THE FRONT END, DRIVER SIDE!! I WAS INJURED TOO MY KNEE SWELLED AND MY HAND WAS SWOLLEN. WHEN I ADDRESSED THIS TO NISSAN, THERE WAS NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10606866June 29, 2014
ENGINE
I WAS TURNING AND DROVE THRU A INTERSECTION THAT IS WHEN MY CAR STALLED OUT. I HAVE TAKEN IT TO THE DEALER SHIP AND BEEN TOLD THAT THERE IS NOTHING WRONG WITH THE CAR. TWO WEEKS LATER THE SAME THING HAPPENED AND ONCE AGAIN TOOK IT BACK INTO THE DEALERSHIP. I JUST GOT IT BACK ON FRIDAY AND WHAT DO YOU KNOW THE CAR KEEPS ACTING LIKE IT IS GOING TO STALL OUT. DON'T GET ME WRONG THE PEOPLE AT THE DEALERSHIP ARE NICE, BUT AFTER MY GOOGLE SEARCH TODAY I AM GLAD (NOT REALLY GLAD SAD TO SEE THIS IS A PROBLEM BUT I THOUGHT I WAS GOING TO CRAZY TRYING TO FIGURE OUT WHY) TO SEE THAT OTHERS ARE HAVING THE SAME EXACT PROBLEM SO WHEN I GO IN TOMORROW I HAVE SEVERAL THINGS TO TALK TO NISSAN ABOUT. I JUST HOPE THAT WITH THESE ISSUES SOMETHING IS DONE BEFORE SOMEONE GETS HURT. I SHOULDN'T BE SCARED TO TAKE MY KIDS PLACES IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598869June 17, 2014
AIR BAGS
PASSENGER AIRBAG SENSOR DOES NOT DETECT PASSENGER, AIRBAG LIGHT WOULD SPORADICALLY COME ON DURING A TRIP INDICATING THE PASSENGER AIRBAG HAS BEEN DEACTIVATED. VEHICLE WAS TAKEN TO NISSAN DEALER FOR RECALL WORK TO BE PERFORMED FOR THE SAME ISSUE. THE SAME ISSUE AROSE AGAIN WITHIN A COUPLE OF WEEKS AND I TOOK THE CAR BACK TO NISSAN TO CHECK THE PROBLEM. THE SERVICE REPRESENTATIVE TOLD ME THAT IT MAY BE THAT I OR MY PASSENGER MAY NOT WEIGH ENOUGH FOR THE VEHICLE TO DETECT US IN THE SEAT OR IT COULD BE THE WAY THE PASSENGER SAT. I EXPLAINED TO THEM THAT WHEN THE INCIDENT OCCURS, WE CONFIRM PASSENGER IS SEATED PROPERLY AND OUR WEIGHT WAS NOT A PROBLEM WHEN WE HAVE BEEN SEATED AS PASSENGERS IN OTHER SIMILARLY EQUIPPED VEHICLES I HAVE DRIVEN OR RIDDEN IN. AFTER PERSISTING THEY DO SOMETHING ABOUT THIS SAFETY ISSUE, THEY WENT AHEAD AND TOLD ME THEY REPLACED A SENSOR IN THE SEAT. A COUPLE OF WEEKS AFTER THAT I AM STILL HAVING THE SAME PROBLEM WITH THE PASSENGER AIRBAG DEACTIVATING AT RANDOM TIMES WHILE THE PASSENGER SEAT IS OCCUPIED. I HAVE GONE BACK TO NISSAN AND THEY KEEP TELLING ME THEY CAN FIND NOTHING WRONG EVERY TIME. I AM VERY CONCERNED AS THIS PRESENTS A SERIOUS SAFETY RISK THAT MAY CAUSE THE VEHICLE TO MALFUNCTION IN THE EVENT OF A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597548June 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE SHOOK AND JERKED VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE BRAKE FAILURE. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE BRAKES WERE OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 100. !....UPDATED 07/31/14 *BF UPDATED 8/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597008June 9, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PUSH BUTTON START FEATURE FAILED TO ENGAGE THE ENGINE. IN ADDITION, THE BRAKES FAILED. THE CONTACT HAD TO INCREASE THE BRAKING DISTANCE IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO HEARD A LOUD METAL GRINDING SOUND NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE BRAKE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE PUSH BUTTON START WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596952June 8, 2014
AIR BAGS
THE VEHICLE WAS PURCHASED 7/2013 ALMOST IMMEDIATELY BEGAN HAVE THE PASSENGER'S AIRBAG PROBLEMS. INDICATE AIRBAG WAS OFF WHILE A PASSENGER WAS IN THE SEAT. DEALER COULD NOT DETECT A N ERROR CODE SO NO REPAIR WAS MADE. MY VEHICLE WASN'T INCLUDE IN RECALL CAMPAIGN 13V06900. THE PROBLEM CONTINUED DEALER AGAIN COULD NOT FIND ANY PROBLEMS OR ERROR CODES. VEHICLE WAS RECALLED AS A RESULT OF RECALL CAMPAIGN 14V13800. AFTER THE SOFTWARE UPDATE WAS COMPLETED THE PROBLEM CONTINUED. THE PROBLEM WAS VIDEO TAPED BY CELL PHONE. DEALER HAS VEHICLE NOW . A LOANER CAR OF THE SAME YEAR MAKE AND MODEL WAS PROVIDE. DEALER ASKED US TO RECREATE THE PROBLEM. THE PROBLEM WAS RECREATED AND VIDEO TAPED. WHEN AN ADULT IS SITTING IN THE PASSENGERS SEAT DASH LIGHT INDICATES AIRBAG FOR FRONT SEAT PASSENGER IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595046May 30, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD BECOME HARD AND WAS UNABLE TO BE DEPRESSED. THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD FLICKER INTERMITTENTLY AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED FOR THE INITIAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593746May 23, 2014
AIR BAGS
I JUST RECEIVED A LETTER THAT THERE'S A RECALL ON MY CAR.... ITS THE PASSENGER AIR BAG, WHEN I PURCHASED THIS VEHICLE I ASKED FOR A SAFE SPACIOUS CAR FOR MY FOUR BOYS AND I.... THEY GAVE ME THE NISSAN SENTRA... AND NOW I DON'T FEEL SO SAFE ANYMORE DO TO THE FACT THAT MY 10 YR OLD DRIVES IN THE PASSENGER SEAT! EVEN IF I TAKE IT TO THE DEALER SO THEY CAN FIX THE PROBLEM I WONT FEEL SAFE ANYMORE... WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593501May 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE REMEDY DID NOT RECTIFY THE FAILURE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED WHEN AN OCCUPANT WAS SEATED. THE DEALER EXPLAINED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,918. UPDATED 08/28/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592434May 19, 2014
AIR BAGS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING INDICATOR ILLUMINATED WITHOUT A PASSENGER OCCUPYING THE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE AIR BAG SENSORS THAT WERE LOCATED UNDER THE SEAT. THE FAILURE RECURRED FIVE TIMES AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592467May 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING DOWNHILL AT VARIOUS SPEEDS, THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587224May 8, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586395May 4, 2014
AIR BAGS, ELECTRICAL SYSTEM
I BOUGHT MY NISSAN SENTRA SV ON NOVEMBER 18, 2013 AND THE NEXT DAY I HAD TO TAKE IT BACK TO THE DEALER TO CHECK THE LIGHT INDICATING LOW PRESSURE IN TIRE(S). THE SECOND TIME I TOOK THE CAR INTO NISSAN DEALERSHIP WAS ON DECEMBER 18, 2014 WHEN MY VEHICLE AIR BAG LIGHT KEPT DISENGAGING WHEN MY HUSBAND WAS SEATED ON THE PASSENGER SEAT. [XXX], WHO I TOLD WHAT WAS HAPPENING WITH THE AIR BAG LIGHT TURNING OFF, HAD THE AUTO TECH LOOK AT AND AFTER THE VEHICLE WAS DONE BEING CHECKED I WAS TOLD THAT EVERYTHING WAS OKAY. [XXX] SHOWED ME THAT IT WAS WORKING PROPERLY, BUT WHEN HE SAT IN THE PASSENGER SEAT AND THE LIGHT WENT OFF AND HE TRIED SEVERAL TIME TO ENGAGE IT DIDN'T WORK, SO HE WENT BACK TO TALK TO THE TECH AND CAME BACK AND TOLD ME THAT IT'S OKAY AND TO MONITOR IT. NOW, I RECEIVE A RECALL NOTICE LETTING ME KNOW ABOUT THE SAME PROBLEM THAT I TOOK MY CAR IN SEVERAL MONTHS AGO AND TOLD NOTHING WAS WRONG WITH IT. SERIOUSLY, WHAT HAPPENED IF I WAS IN AN ACCIDENT AND THE AIRBAG DIDN'T WORK PROPERLY AND SOME ONE GOT HURT OR WORST KILLED. A LIFE CAN'T BE REPLACED, BUT A CAR CAN. I HOPE THAT WHEN I TAKE THE CAR INTO THE DEALERSHIP I DON'T GET THE RUN AROUND AND BEING TOLD NOTHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Sentra