Nissan Sentra Complaints (2013)
638 consumer complaints on file.
- #11193071April 1, 2019POWER TRAIN
AT 70,000 MILES THE TRANSMISSION COMPLETELY QUIT WORKING. MY DAUGHTER WAS BACKING OUT OF A DRIVEWAY AND BECAME STUCK IN THE ROAD. CAR WOULD NOT GO FORWARD OR REVERSE. PRESSING THE ACCELERATOR PEDDLE HAD NO EFFECT. EXACTLY THE SAME PROBLEM DESCRIBED IN COUNTLESS POSTS ONLINE. CVT TRANSMISSION REPLACEMENT COST QUOTED AT 4000 DOLLARS. ALMOST THE VALUE OF THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191687March 26, 2019FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
'TAKATA RECALL' WHEN I RECENTLY GOT THIS CAR, AT FIRST I KNEW SOMETHING WAS OFF BECAUSE IT WOULDN'T ACCELERATE LIKE A NORMAL CAR AND IT WOULDN'T GO PASS BY 30MPH ON THE FREEWAY. I LET A COUPLE OF DAYS PASSED BY UNTIL THE LAST DAY BEFORE I TOLD THE DEALER , I WAS AN ENTIRE DAY TURNING MY CAR ON AND OFF THINKING THAT IT WILL STOP GLITCHING BUT I WAS ON THE FREEWAY AND I WAS CAUSING A LOT OF TRAFFIC DUE TO IT'S MALFUNCTION. AFTER THAT, THEY TOOK IT TO THE DEALER TO GET ANOTHER TRANSMISSION OR SYSTEM CALLED THE CVT TRANSMISSON, THEY ACTUALLY DID CHANGE THE TRANSMISSON AND AFTER THAT IT WAS WORKING WELL BUT WASN'T SATISFIED WITH IT, IT STARTED LOOSING POWER AND THERE'S TIMES WHEN IT DOESN'T WANT TO ACCELERATE AND I HAVE TO PUSH MY FOOT ALL THE WAY IN WHICH IS SCARY BECAUSE THERE'S TIMES WHERE IT JUST THROWS ME OFF SINCE I HAVE NO IDEA WHEN IT WANTS TO ACCELERATE LIKE A NORMAL CAR. OVERALL, THEY CHANGED THE CVT TRANSMISSON AND I FELT THAT IT GOT WORST AND NOW I JUST DON'T FEEL COMFORTABLE WITH THIS CAR , I DON'T FEEL SAFE WITH IT BUT THE SAD PART IS THAT I'M STILL PAYING FOR THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191272March 25, 2019ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR BEGAN TO VIOLENTLY SHAKE, WAS UNABLE TO ACCELERATE WHILE ON THE HIGHWAY. CAR RPMS INCREASED THE CAR DID NOT MOVE. TRAFFIC RAPIDLY APPROACHING BEHIND ME.DEALERSHIP HAS INFORMED ME OF TRANSMISSION ISSUE NEEDS TO BE REPLACED. NO WARNING SIGN, NO CHECK ENGINE LIGHT FORCED TO PULL OVER AT NIGHT ON THE SIDE OF THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11191119March 23, 2019POWER TRAIN
THE CAR WOULD NOT ACCELERATE. THE GRADUAL BREAKING LIGHT WAS ON. I NOTICED MY BACK PASSENGER TAIL LIGHT HAD MOISTER IN IT. SO I TOOK IT PO UR AND DUMPED ABOUT 5 OZ. OF WATER OUT OF IT. I BOUGHT A NEW TAILLIGHT. IT SEEMED TO FIX THE PROBLEM NOW MY TRANSMISSION IS SLIPPING FROM 1ST TO SECOND GEAR. THE RPMS JUMP FROM 2000 TO 3000 AS IT SHIFTS AND STEADY OUT IT'S BEEN GETTING WORSE AS THE DAYS GO BY. I'M FINDING SIMILAR ISSUES ONLINE BUT NO SOLUTION OTHER THAN TRANSMISSION REPLACEMENT. IT HAS 83000 MILES ON IT. BECAUSE OF THE TAILLIGHT ISSUE AND IT NOT ACCELERATING I FEEL LIKE THERES SOME KIND OF WIRING ISSUE TO THE TRANSMISSION. IT'S NOT THROWING ANY CODES AND THE DEALER SAYS NOTHING'S WRONG WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11190988March 22, 2019POWER TRAIN
THE CVT TRANSMISSION SLIPS AT VARIOUS RPMS AND SPEEDS. TRAVELING DOWN A HILL IN THE CITY WITH A STEEP GRADE THE TRANSMISSION WILL DOWN SHIFT AND THROW THE RPMS UP TO 5K WHERE YOU CAN BARELY STOP IT. IT SLIPS TO WHERE BASICALLY IT HAS NO POWER TO THE WHEELS WHEN DRIVING ON THE INTERSTATE AT 70MPH AT 3K RPMS. IT IS LIKE YOU THREW IT INTO NEUTRAL. THERE IS NO POWER TO THE WHEELS BUT ENGINE SPEED SHOOTS TO 6K RPMS AND CAR SPEED DECREASES RAPIDLY. THIS HAPPENS DAILY. SEVERAL TIMES A DAY. I HAVE TAKEN THE CAR TO THE DEALER AND BEEN TOLD IT IS THE WAY THE CVT TRANSMISSION OPERATES. THAT IS A BUNCH OF MESS NO TRANSMISSION IS MEANT TO SLIP OUT OF GEAR. MY PERSONAL MECHANIC SAYS HE REPLACES 3-5 A WEEK OF THE CVT TRANSMISSIONS WITH AS LITTLE AS 40-50K MILES ON THEM. THESE THINGS ARE A DEATH TRAP. MY CAR HAS 107K ON IT AND I'VE BEEN COMPLAINING TO THE NISSAN DEALER SINCE 20K. THERE SHOULD BE A RECALL BEFORE THERE ARE SERIOUS INJURIES FROM THE LOSS OF POWER OF SURGING. I HAVE A 3 MONTH OLD AND THIS IS MY ONLY CAR TO GET TO WORK. DEALER WANTS 4.5K AND MECHANIC WANTS 3.8K. I'M STILL MAKING PAYMENTS ON THE THING FOR ANOTHER YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186399March 13, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BUSAM NISSAN (1501, 3907, E KEMPER RD, CINCINNATI, OH 45246) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 113,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184577March 6, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) FAILED TO CHANGE GEARS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WAS EXTREMELY SLOW TO ACCELERATE. CREST NISSAN (6600 TX-121, FRISCO, TX 75034, 1-855-878-7690) DIAGNOSED THAT THE CVT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT, DUE TO THE TITLE BEING SALVAGED, THE CONTACT WOULD NEED TO REPLACE THE PART. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11183124February 28, 2019POWER TRAIN
CAR DOES NOT SHIFT CORRECTLY, LOOSES SPEED ENGINE REVS HIGH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11182212February 24, 2019POWER TRAIN
2013 NISSAN SENTRA WAS RUNNING PERFECTLY FINE, AND OUT OF THE BLUE, MY ENGINE BASICALLY FAILED IN THE MIDDLE OF THE STREET, COMPLETELY. THANKFULLY, NO CARS WERE NEAR AND I WAS ABLE TO DRIFT TO THE SIDE. THANKFULLY IT WASN'T ON A BUSY HIGHWAY WHERE A MAJOR ACCIDENT COULD HAVE OCCURRED. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP WHERE THEY TESTED IT AND IT IS INDEED A CVT FAILURE. IT NEEDS A BRAND NEW CVT TRANSMISSION. THIS CAR HAS 44,000 MILES ON IT, AND IS JUST OVER 5 YEARS OLD. IT IS DANGEROUS TO MYSELF AND OTHERS TO HAVE THIS CAR ON THE ROAD WITH THESE ENGINES. THERE ARE SO MANY CASES OF 2013 CVT FAILING, BUT YET NO RECALL. NISSAN NEEDS TO STEP THEIR GAME UP LIKE THEY HAVE ON PREVIOUS YEARS THAT INCLUDED CVT AND EXTEND THEIR WARRANTY. THERE IS NO REASON A PERFECT GOOD CAR SHOULD HAVE THIS PROBLEM ALREADY. THIS CAR GOES FROM POINT A TO POINT B, AS IT IS BASICALLY A WORK CAR. PLEASE, PLEASE CONSIDER THIS, AS WELL AS ALL THE OTHERS. THIS IS COMPLETELY UNSAFE AND UNREALISTIC, AND NISSAN IS DOING NOTHING ABOUT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181480February 20, 2019POWER TRAIN, VEHICLE SPEED CONTROL
WHILE TRAVELING ON I-95 IN MIAMI AT 55 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND WOULDN'T PASS 20 MPH. I PUSHED DOWN ON THE GAS PEDDLE AND NOTHING WOULD HAPPEN. I WAS EXTREMELY LUCKY TO BE ON THE MIDDLE LANE AND QUICKLY SHIFTED OVER TO THE FAR RIGHT ON THE EMERGENCY LANE AND TURNED OFF THE CAR. I TURNED IT BACK IN AND IT WORKED FINE. I DIDN'T USE THE CAR FOR TWO DAYS, AND THEN WHEN I TRIED AGAIN, IT WAS GIVING THE SAME ISSUE WHERE THE CAR WOULDN'T ACCELERATE AND WAS MAKING A WEIRD NOISE WHICH I NEVER EXPIERNED BEFORE. I TOOK TO MY TRUSTED MECHANIC AND HE ADVISED IT WAS A CVT ISSUE. I HAD TO GET THE CAR TOWED TO A CERTIFIED NISSAN DEALERSHIP AS NISSAN AGREED TO CONSIDER POSSIBLE FINANCIAL ASSISTANCE. UPON COMPLETION IT WAS CONFIRMED IT WAS A CVT TRANSMISSION ISSUE AND IT WOULD COST ABOUT $5,000 TO REPAIR WITH LABOR COSTS. NISSAN HAS TO GIVEN ME BACK MY CAR AND IT'S NOW THE 20TH OF FEBRUARY. MY CAR HAS 99,450 MILES, AND HAS BEEN IN EXCELLENT CONDITION WITH MY MAINTENANCE. IT'S SCARY AND UNFORTUNATE THAT WE HAVE BEEN SOLD A DEFECTIVE CAR AND NISSAN WON'T ADMIT TO IT. THERE'S A CLASS ACTION LAWSUIT OPEN AND STILL IN COURT. I GOT AN ATTORNEY INVOLVED WHO HAS TAKEN UP MY CASE FOR FURTHER ACTION AGAINST NISSAN. CONSUMER SHOULD BE ADVISED TO STOP DRIVING THIS CAR ASAP! I AM NOW LOOKING TO GET A NEW CAR AS I DON'T FEEL SAFE ANYMORE DRIVING THIS AND I NEED A RELIABLE AND SAFE VEHICLE FOR WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181486February 20, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
VEHICLE IN NOTION ON CITY STREETS. VEHICLE LOOSES ACCELERATION (GAS PEDDLE PRESSED, NO RPMS, NO ENGINE REVVING) WOULD HAVE TO RELEASE GAS AND PRESS PEDDLE AGAIN A COUPLE TIMES BEFORE CAR WOULD JERK INTO ACCELERATION. ALSO, BREAK LIGHTS FLICKER WHEN CAR IS IN PARK (LIKE IF SOMEONE WAS TAPPING THE BREAKS, BUT NOBODY WAS IN THE CAR. CAR HAS ROUGHLY 66K MILES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11181149February 19, 2019POWER TRAIN
CVT TRANSMISSION PROBLEMS CAR WON'T SHIFT CORRECTLY WENT TO NISSAN WHO ADVISED ME THAT IT IS THE TRANSMISSION AND WOULD COST $4011.10 TO REPLACE ALSO WENT TO HOLMES MOTOR WHO IS LEASING ME THE VEHICLE FOR $17000 +$ 2000 BUY OUT OPTION AT THE END OF LEASE AND WAS TOLD 18000 MILE WARRANTY WOULD NOT APPLY BECAUSE I HAVE PUT 32000 MILES ON VEHICLE SINCE START OF LEASE..NISSAN ALSO STATED IT'S A 60000 MILE WARRANTY ON VEHICLE BUT MY VEHICLE HAS 77000 MILES WHICH I STARTED LEASING AT 44259 MILES. ALSO THIS SITUATION OCCURED WHILE I WAS DRIVING PAST THE 900 BLOCK OF DECATUR STREET MONTGOMERY ALABAMA 36104 WHEN I MADE IT TO RED LIGHT I REALEASED MY FOOT OFF GAS SLIGHTLY BECAUSE LIGHT CHANGED CAR JUMPED IN GEAR AND SLAMMED INTO BACK OF ANOTHER VEHICLE WHICH DIDN'T DO ANY DAMAGE TO OTHER CAR BUT KNOCKED MY BUMPER LOOSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180686February 17, 2019ENGINE
'TAMARA RECALL' I WAS DRIVING WHEN ALL OF THE SUDDEN MY CAR STARTED JERKING AND THE SPEEDOMETER WAS RACING UP AND DOWN, I WENT TO PULL OUT ON THE HIGHWAY AND WAS NEARLY HIT BY A SEMI TRUCK BECAUSE THE CAR HAD LOST POWER AND WOULDN'T GO OVER 5 MPH. THE TRUCK HAD TO SWERVE TO KEEP FROM HITTING ME. THIS CAR HAS A FAULTY CVT TRANSMISSION PROBLEM IS VERY DANGEROUS AND NEEDS TO BE OFF THE ROAD. IT HAPPENS WITH NO WARNING. I CALLED THE DEALERSHIP AND THEY SAID IT WOULD COST $5000 TO FIX THAT I DON'T HAVE. AND I STILL OWE $10,000 ON THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180278February 15, 2019POWER TRAIN
THE TRANSMISSION FAILED & I HAD LIFETIME WARRANTY BUT NISSAN & THE DEALERSHIP DOESN'T WANT TO COVER THEIR ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180035February 14, 2019SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. WHEN THE TRANSMISSION RETURNED TO NORMAL, THE BRAKES SEIZED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HANLEES DAVIS NISSAN (5009 CHILES RD, DAVIS, CA 95618, (530) 231-3000) WHERE IT WAS DIAGNOSED THAT NEW CYLINDERS AND BRAKE BOOSTERS NEEDED TO BE INSTALLED. THE TRANSMISSION WAS ALSO REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11179898February 13, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE TRANSMISSION FAILED AT 60,962 THE CAR STARTED STARTED SHAKING, JERKING AND LOOSING SPEED AND THEN IT CUTTING OFF AT THE STOP LIGHT. THE CAR CUT OFF ON ME GETTING OFF THE HIGHWAY I WAS AT A LIGHT & THEN I WAS UNABLE TO PROCEED WITH TRAFFIC. I TURNED ON THE HAZARD LIGHTS & TURNED THE HEAT OFF WAITED FOR THE CAR TO MAYBE COOL OFF I REALLY DIDN'T KNOW WHAT WAS WRONG & THEN I WAS ABLE TO RESTART THE CAR & DRIVE HOME I TOOK THE CAR TO THE NISSAN DEALER SHIP TWICE & THEY TOLD ME IT WAS THE AIRFLOW FILTER AFTER THEY CLAIMED IT WAS FIXED IT HAPPENED AGAIN I CONTACTED NISSAN AGAIN AND THEY FINALLY ADMITTED THAT THIS CAR HAS A BAD TRANSMISSION. THERE IS NO WAY A CAR UNDER 100K MILES SHOULD HAVE PROBLEMS WITH THE TRANSMISSION I BOUGHT THIS CAR @ 26K IN 2016. NOW IS COSTING ME OVER 3,000.00 TO FIX MY CAR . NISSAN IS WELL AWARE OF THE TRANSMISSION ISSUE ON THESE CARS AND INSTEAD OF RECALLING THEM THEY CONTINUE TO ALLOW THESE CARS TO BE SOLD OVER & OVER AGAIN AGAIN. I WANT A COMPLETE INVESTIGATION INTO THE ON GOING PROBLEMS WITH THE 2013 NISSAN SENTRA'S. I HAVE LOST POWER ON THE HIGHWAY AS WELL AS MAIN ROADS STOPPED AT LIGHTS HOLDING UP TRAFFIC IN DANGEROUS SITUATIONS I HAD THIS CAR TOWED IN TOTAL OF 5 TIMES IN LESS THAN 6 MONTHS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11176264February 11, 2019UNKNOWN OR OTHER
MY CAR WOULD START TO JERK AS I WAS DRIVING, I WENT AND GOT IT LOOKED AT AND THE AUTO ZONE GUY SAID IT WAS THE VOLTAGE REGULATOR IN THE ALTERNATOR SO I HAD THAT FIXED, THEN THE MOTOR MOUNTS HAD TO BE REPLACED. AFTER ALLTHAT IT WAS STILL JERKING AND IT IS MY ALTERNATOR. I DROVE MY NISSAN OFF THE LOT WITH 298 MILES ON IT AND THE TRANSMISSION IS SLIPPING. I CALLED NISSAN AND THEY SAID THEY WOULD NOT COVER IT BECAUSE IM AT 101K MILES EVEN THOUGH I HAVE THE SECURITY +PLUS CONTRACT AND THERE IS A STIPULATION WITH KENTCUKY. THERE SHOULD BE ABSOLUTELY NO REASON AS TO WHY A 6 YEAR OLD CAR IS HAVING SO MANY ISSUES ALL OF A SUDDEN. IT LITERRALY STARTED A MONTH AGO AND IS DUE TO BE PAID OFF IN JULY. WHEN I PULL OFF FROM STATIONARY SITTING IT JERKS, ONCE I COAST TO A GOOD SPEED AROUND 50MPH AND UP THEN IT WONT JERK BUT HESITATES AND MY RPM GAUGE JUMPS UP AND DOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173504February 1, 2019UNKNOWN OR OTHER
THE CAR JERKS AND SHAKES WHEN DRIVING AND COMPLETELY STOPS ON THE FREEWAY WHEN DRIVING SEVERAL TIMES, CAR STOPPED IN THE MIDDLE OF THE FREEWAY, DOOR ON DRIVER SIDE ALSO DOES NOT CLOSE PROPERLY. TOOK THE CAR TO NISSAN DEALER IN MONTCLAIR METRO NISSAN IN CALIFORNIA, THEY STATED ITS THE TRANSMISSION AND IS IN SERVICE RIGHT NOW. BIG SAFETY HAZARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173425January 31, 2019POWER TRAIN
CVT TRANSMISSION FAIL AT 64000 MI. ESTIMATE REPAIR 4400+TAX
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172852January 29, 2019ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON JANUARY 17, 2019, OUR 2013 NISSAN SENTRA DIED IN THE MIDDLE OF RUSH HOUR TRAFFIC AND PUT MY HUSBAND AT RISK FOR BEING HIT. MY HUSBAND WAS ON BASELINE ROAD IN PHOENIX, CLOSE TO I-10 FREEWAY. CAR DIED NEAR DRIVEWAY ENTRANCE BY RESTAURANT. TOW TRUCK DRIVER SAID IT'S CVT TRANSMISSION. SO DID OUR REPAIR PERSON, INTERSTATE AUTO. THE CODE AT NISSAN ALSO SAID IT'S A FAULTY CVT TRANSMISSION, WHICH THEY KNOW ABOUT. THERE IS EXTENDED WARRANTY TO 120,000 FOR SOME VEHICLES, BUT THEY CONVENIENTLY SAID OUR VIN IS NOT COVERED. WE ARE AT 119,000, SO THAT'S CONVENIENT FOR NISSAN. WE THEN WERE REFERRED TO NISSAN CONSUMER AFFAIRS AND THEY SAID THERE'S NOTHING THEY CAN DO. THEY ALSO SAID THEY HAD NO IDEA WE WERE THE OWNERS OF THE VEHICLE. WE BOUGHT IT FROM TEMPE AUTO NATION IN MAY OF 2014, BUT IT'S A 2013 PREOWNED CERTIFIED. THEY TOLD US THE WARRANTY WAS INCREASED TO 100,000 BECAUSE OF THAT, BUT THEY NEVER LET US KNOW. THEY ALSO SAID THERE IS A RECALL FROM 2016, BUT WE NEVER GOT ANYTHING. AGAIN, NISSAN SAID THEY DID NOT KNOW WE WERE THE OWNERS UNTIL 1/21/19. THAT'S A LIE! WE'VE HAD THE CAR SERVICED. IT WAS BOUGHT FROM TEMPE AUTO NATION WITH 4400 MILES ON IT. THEY HAVE OUR INFO IN COMPUTER SYSTEM, BUT NOW CAN CLAIM THEY DID NOT KNOW. WE WERE THE ONLY ONES THAT BROUGHT IT IN, NO ONE ELSE. SO NOW THE CAR IS NOT DRIVABLE BECAUSE OF FAULTY CVT TRANSMISSION THAT PUT MY HUSBAND AND I AT SAFETY RISK EVERY TIME HE/WE DROVE IT. ESPECIALLY NOT NOTIFYING US ABOUT PASSENGER RECALL SINCE 2016. PLEASE LET ME KNOW WHO WE NEED TO TALK TO NEXT. WORST CUSTOMER SERVICE EVER! CAUGHT IN SEVERAL LIES! I'M ATTACHING DOCUMENT THAT THEY CLAIM THEY'VE NEVER HEARD OF OR SEEN BEFORE - CLAIM THEY DON'T KNOW ANYTHING ABOUT FAULTY CVT TRANSMISSIONS. ASKED WHERE I GOT MY INFO & I SHOWED THEM. ALSO, YOU MAY GOOGLE IT - ALL OVER THE PLACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0