Nissan Rogue Complaints

1,629 consumer complaints on file.

#11506004February 7, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. Additionally, while parked in the garage, the fuel odor was also present outside the vehicle. Upon inspection, no leaks were found. The vehicle was taken to the local dealer who was able to confirm the fuel odor but was unable to identify the cause of the odor. There were no repairs performed. The manufacturer was notified of the failure. The failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505819February 6, 2023
UNKNOWN OR OTHER
The smell of gas is so strong inside and outside of the cabin of the vehicle, that it is causing health issues. Nissan told me to put the car on air circulation as a temporary fix, but it is not working. My entire body is shaky and I’m suffering from migraines and nausea.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505610February 4, 2023
FUEL/PROPULSION SYSTEM
We bought our 2022 Rogue in September 2022, it now has around 5300 miles on it. In December, we noticed that every time we drive it, the inside of the car fills with gas fumes. The fumes are so strong that it gives us extreme headaches, dizziness and nausea. When we park the Rogue in our garage, it creates a strong gas smell. We are concerned that it could explode or cause a fire. The vehicle was taken to Ron Sayer Nissan in Idaho Falls, Idaho on February 4, 2023 for diagnosis. The service manager, [XXX], informed us after examining the vehicle that he did not know what is causing the strong gasoline odor. The dealership did nothing to repair the vehicle and the problem continues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505455February 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE
There is a constant strong fuel odor coming from the car, especially when it is parked inside the garage. It is most noticeable under the front hood as well as inside the cabin. The car has been inspected by the Nissan dealer and they have not found any leaks. They did confirm that this is a known concern, which is under engineering review and the dealership is working with a specialist to address this. They have also informed us the smell is caused by colder temperatures as more fuel needs to be injected than normal and thus causing the strong odor. However, the smell is constant even in worm temperatures. Also, a Nissan engineer has confirmed that this is caused by a design flaw, which only appears on cars with a turbo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505449February 3, 2023
FUEL/PROPULSION SYSTEM
Vehicle smells of strong gas smell in the cab and around the vehicle. Smell is so strong it makes you feel light headed and gives you a headache. This is a huge health concern for me and my family. When parking in the garage it smells so strong that you have to then park it outside so you do not have a fire hazard in the garage. Took it to the dealership to have diagnosed and was told that Nissan is aware of the issue and it is under engineering review but there is nothing they can do at this time. I then reached out to Nissan consumer affairs and they denied a buy back and told me that it is under engineering review but they do not have a fix for it. If they do not have a fix they should buy it back. This is a huge safety and health concern for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505088February 2, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The Engine Malfunction power Reduced just pop up, and even i push the accelerator pedal to the floor, it almost dont run, I almost stuck in the center of the Traffic Crossing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505085February 1, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505031February 1, 2023
ELECTRICAL SYSTEM
I have had a recurring problem with the battery draining with my 2021 Nissan Rogue, which I bought brand new in 2021, although the headlight dial is set to "Auto" and no interior lights were engaged. This is also despite the vehicle having only 8,600 miles on it. I have had the vehicle checked for its 5K/10K mile maintenance, each time it was given a clean bill of health. In the last three months, I had to call a towing service to help get my car started twice and each time the towing service determined the battery was drained. When I took it to the dealership, on both times they said the battery was fine. On both occasions, once the battery was charged, the dashboard gave a headlight error. The dealership said that error was cleared and said "it was probably just the battery." For the second incidence, the dashboard gave an error about the ABS system, despite having been checked for regular maintenance at the dealership just 4 days before and being given a clean bill of health. Again, the Service Adviser said that it was probably just the battery. I took a picture of the towing service’s diagnostic tool which indicated the battery health was at 4% and that it was fully drained, and was “bad and needs to be replaced.” Once the vehicle was checked at the dealership, the Service Adviser informed me that because no error was given by their diagnostic computer, they could not replace the battery for free because "we would be out $250" and that I had to contact Nissan directly for help. I asked if their diagnostic computer would even be calibrated to detect whatever error was leading to what he described as "I have seen issues with the batteries with these cars, the batteries for these cars are different.” Given the dangerous weather we had this year, where many people have died because they were trapped in their vehicles that were unpowered, this is a clear safety issue, what if the battery dies again while I am on the road and away from immediate help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504729January 31, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
This is my 2nd 2023 Nissan Rogue. The first one was purchase in October 2022 Around Thanksgiving 2022 we started smelling gas inside the car and outside the car. After the dealer confirmed the smell and told us there was no fix at the time, we left car at dealership and took a loaner, several weeks later the dealer said there is still no fix. We went to dealer and bought another 2023 Nissan Rogue at approximately 800 miles we started smelling the fumes in the cab and outside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504489January 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Gas fumes from engine compartment – after the car has been driven 20-30 mins enough to heat up the engine and then parked (turned off) for 10-15 minutes a strong smell of gasoline is detected, you can smell it either by sniffing in the front grill or if you start it and use the outdoor air circulation in the cabin it will come through the vents. There are enough fumes to fill a 1 car garage in 30 mins with a thick odor of gasoline. The fumes are nauseating and cause headaches. My salesman at Hawk Nissan suggested changing gas to a top tier brand so I starting using Mobile but no help with the fume issue. After speaking with a service manager at Woodfield Nissan, he said that he’s had a few cars come in recently with the same problem. Nothing is showing up mechanically so they chalked it up to a “break-in period” and/or possibly a coating used in manufacturing. Brought it back to Woodfield Nissan a couple weeks later stating the oil dipstick has a strong smell of gasoline same smell I get in the cabin and around the car. He found nothing unusual with the oil smell. I took it into Hawk Nissan Oct 2022 with 800 miles now with 2943 miles still having the issue. Not sure if this is affecting my MPG but I'm only getting 18-20 MPG mix of city & highway driving. Recently I'm seeing a lot of the same complaints with the 2023 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504244January 28, 2023
UNKNOWN OR OTHER
Smell of gas after driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503767January 26, 2023
FUEL/PROPULSION SYSTEM
After about the 3k miles mark, I started noticing a raw gas smell on the interior of the cabin when driving the vehicle. I also notice this gas smell when my vehicle is parked in my garage, with the engine off. I brought it to my local Nissan dealer, and they confirmed that it is a known issue 3 other 2023 Rogue customers have reported to this dealership. They did a visual inspection for leaks, and ran a computer diagnostic but nothing was found. At this point they informed me that corporate Nissan is aware of the issue and until they find the root cause of the problem, and issue a recall there is nothing my dealer can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503291January 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM
After about two months of driving our 2023 Nissan Rogue SV, a fuel odor emerged from the car. The odor is detected constantly in the car's interior and exterior. The fuel odor is so intense that we are concerned about the safety of parking the vehicle in our garage; we must park it outside. Due to the intensity of the fuel odor, we have purchased a fire extinguisher, as we are afraid of a car fire in the event of an accident/collision. Additionally, we are very concerned about our exposure to the gas fumes, and the health risk it may be causing. The dealership we bought the vehicle from evaluated the car, and informed us that the issue was that gas was sprayed accidentally on the hood liner during production. The dealership replaced the hood liner; however, upon returning the vehicle home the same day, the fuel odor persisted with the same intensity, and it did not fix the problem. The problem occurs after driving the vehicle, and the technician, who did the repair, must not have driven the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503277January 23, 2023
POWER TRAIN
The contact owns a 2023 Nissan Rogue. The contact stated upon starting the vehicle while it was parked, the vehicle rolled back and struck the side of an unoccupied vehicle, causing the vehicle to strike another unoccupied vehicle. There were no injuries sustained. There was no police report filed. The contact was able to drive the vehicle to her residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 8,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503128January 23, 2023
UNKNOWN OR OTHER
Fuel smell from engine compartment that enters cabin if heat turned on. Took to dealer, nothing showed up on computer. Unable to see leak, or evidence of fuel leak. Started about 2 months ago. Was reported to Nissan who states that it’s under engineering review. Fuel smell lingers for a couple hrs after parked in garage. Concern for health exposure to fumes and potential engine fire hazard. No check engine warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502732January 20, 2023
FUEL/PROPULSION SYSTEM
Gas smell after driving. Dealer replaced EVAP canister valve but still fills my garage with smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502725January 19, 2023
ENGINE, SUSPENSION
First issue: After starting the vehicle there can be a smell of gasoline in the passenger cabin for a little bit. Also after parking vehicle in garage and turning off engine, the garage smells of gas and remains overnight, it is not exhaust fumes. Sometimes it seems to be worse after driving in reverse. There is no sign of a liquid leak on the undercarriage or on the floor. Happens whether the gas tank is full or near empty. Vehicle is only 2 months since purchase. Second issue: The rear of the vehicle jerks sideways, usually toward the passenger side, when going over pavement joints, cracks or bumps. It is worse at highway speeds, but happens around town also. The rear of the vehicle doesn't seem to track straight when bumped. Took the vehicle to the dealer to check alignment and they said it was within specification and made no adjustments. The tire inflation is proper per the door jam. On some roads in bad weather it is a very uncomfortable feeling and feels like loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502315January 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My Vehicle has 3,700 miles on it and i have smelled a very intense fuel smell in the cabin of the vehicle at least 6 times mostly when the interior fan is not set to recirculate the air, i took the vehicle to my local nissan service center and they could find no issues but said this is a complaint that others have also made. I am concerned that there could be a fire from the fumes that are being released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502157January 17, 2023
UNKNOWN OR OTHER
After 9 months of owning this car. When I drive for 20 or so miles and turn the vehicle off for a short period then restart I smell gas and fumes make me sick and my eyes water at times. The dealer found nothing wrong. Nissan corporate got involved after I emailed them. Their engineering tech confirmed it was happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502024January 16, 2023
FUEL/PROPULSION SYSTEM
The gas pedal in my new 2022 Nissan Rogue has stuck open full throttle twice. Both times I managed to avoid a major car accident, but I was in the middle of a highway with traffic... I was in the left hand turn lane and pushed the gas pedal to the floor - the vehicle immediately seemed to be full-throttle in LOW gear - this is a problem with this vehicle. It slips into low gear about 20 percent of the time when you put it in D. the engined raced but the vehicle moved slowly. I took my foot completely off the gas pedal but the gas pedal stayed fully engaged. I pushed on the brake and managed to stop the vehicle with the engine still racing and the vehicle still trying to lunge forward. I tried to put the vehicle into neutral but it bypassed neutral - even the dotted indicator transmission light bypassed neutral and jumped into reverse. the car lurched but i still had the brakes fully engaged... this continued with me again tryying for neutral - then I gave up and concentrated on taking one of my 2 feet off the brake and reaching under the throttle. I had to slip my seat belt off and slide down to accomplish this. I did manage to do it and the gas pedal did disengage. I estimate the pedal was stuck and the engine revved full throttle for four minutes or a little longer. My son was outside the vehicle (waiting for me to pick him up) and he witnessed this from outside the vehicle. This is obviously very dangerous and could be deadly. In my case it could have caused a major multi-vehicle accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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