Nissan Quest Complaints

2,121 consumer complaints on file.

#753200October 13, 2001
STRUCTURE:BODY:DOOR
DOOR LOCKS LOCK AND UNLOCK BY THEMSELVES. WHEN I WALK TO THE OTHERSIDE TO REMOVE MY CHILDREN, THE DOORS WILL AUTOMATICALLY LOCK UNDER MY HAND. I HAVE HAD MY CHILDREN LOCKED IN THE VAN DUE TO THIS MALFUNCTION, BUT FORTUNATELY WAS AT MY HOME. I HAVE HAD IT IN FOR REPAIR 3 TIMES. FIRST THE DEALERSHIP SAID THEY COULD NOT GET THE CARD TO REPEAT THE MALFUNCTION. I CONTINUED TO COMPLAIN AND THEN THE SLIDING DOOR ACTUATOR WAS REPLACED WITH NO RESOLUTION OF PROBLEM. I TOOK THE VAN BACK AND THE DRIVERS MAIN LOCK AND UNLOCK SWITCH WAS REPLACED AND STILL TO THIS DAY THE VEHICLE HAS "POSSESSED" LOCKING SYSTEM. THE DEALERSHIP SAID THEY CAN ONLY NOW TRY TO OPEN THE DOOR PANEL AND GREASE THE CONTACTS WITH A WATERPROOF GREASE AS THEY BELIEVE MOISTURE MAY BE SHORTING OUT THE SYSTEM, BUT THEY CAN GIVE ME NO PROMISE THAT THIS WILL FIX THE PROBLEM. I HAVE SPENT A LOT OF TIME AND MONEY ON THIS PROBLEM AND I AM ABSOLUTELY TERRIFIED OF LOCKING MY CHILDREN IN THE CAR. THE DEALERSHIP SAID THEY HAVE NEVER HAD THIS PROBLEM BEFORE WITH THE QUESTS, BUT MY HUSBAND SAID HE SAW THIS ON TV AND THAT NISSAN HAS NO FIX FOR THE PROBLEM. I JUST WANT TO KNOW WHO I SHOULD GET TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004974October 12, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS LOCK INTERMITTENTLY, THIS HAPPEN WHILE IN PARK, IDLING IN PARK, VAN OFF AND ATTEMPING TO OPEN DOOR AFTER USING REMOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753163October 12, 2001
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCK SYSTEM APPEARS TO INTERMITTENTLY LOCKS ITSELF. THIS USUALLY OCCURS WITH THE VEHICLE NOT MOVING WHEN I OPEN THE DRIVER SIDE DOOR MANUALLY AFTER ENERGIZING THE REMOTE CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897596October 11, 2001
SEAT BELTS
FRONT DRIVER'S SIDE AUTOMATIC SEAT BELT IS NOT ABLE TO RETRACT. SOMETIMES SEAT BELT WILL WORK, AND OTHER TIMES IT WON'T WORK. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752967October 5, 2001
AIR BAGS:SIDE/WINDOW
AIR BAG DEPLOYED WITH NO IMPACT, DRIVING SLOWING ON RESIDENTIAL ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897343October 4, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE STICKS WHEN VEHICLE IS STARTED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563535October 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONSUMERS VEHICLE CAUGHT FIRE WHILE PARKED, THE CONSUMER BELIEVES THIS FIRE IS RELATED TO RECALL 00V-419, THE VEHICLE WAS WAS A TOTAL LOSS, THE FIRE ALSO DAMAGED ANOTHER VEHICLE WHICH WAS PARKED DIRECTLY IN FRONT OF THE CONSUMERS . NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752702September 28, 2001
STRUCTURE:BODY:DOOR
MY KIDS WERE TRAPPED IN THE CAR WE HAD TO BUST OUT A WINDOW TO GET THEM OUT. THE DOORS WOULD NOT UNLOCK EVEN EITH A KEY IN THE DOOR OR USING THE REMOTE FOR KEYLESS ENTRY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, JUST THE FIRST TIME WITH MY KIDS IN THE CAR. MY KIDS ARE IN CAR SEATS. AGES 2 AND 5 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785597September 27, 2001
STRUCTURE:BODY:DOOR
THE REMOTE KEYLESS ENTRY SYSTEM FAILS TO KEEP THE CAR LOCKED OR UNLOCKED, THE CONSUMER MUST NOT USE THE KEY TO UNLOCK THE DOOR BECAUSE IT WILL DISABLE THE REMOTE KEYLESS ENTRY SYSTEM,THE LOCKS LOCK AND INLOCK RANDOMLY WHILE DRIVING OR PARKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752658September 27, 2001
TIRES:TREAD/BELT
I NOTICED THIS MORNING THAT THE MIDDLE THREAD ON BOTH DRIVER SIDE TIRES WAS WORN TO A SHINY BLACK SURFACE. THE OTHER TWO TIRES WERE NOTICEABLY WORN. NISSAN DEALERSHIP TOLD ME THAT SEVERAL QUEST OWNERS HAVE HAD SAME PROBLEM, BUT OTHERWISE DID NOT ASSIST ME. GENERAL TIRE PROVIDE IMMEDIATE ASSISTANCE AND I NOW HAVE REPLACEMENT TIRES. I AM CONCERNED AS MY TIRES HAVE BEEN PROPERLY MAINTAINED (ROTATED EVERY SIX THOUSAND MILES) AND SHOULD NOT HAVE THIS TYPE OF WEAR.*AK (TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896871September 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE DISC ROTORS ON FRONT AND REAR OF VEHICLE ARE PREMATURELY WEARING, CAUSE UNKNOWN. *AK BRAKES WORE OUT AT 15000 AND 31000 MILES *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896535September 19, 2001
AIR BAGS
AIRBAG LIGHT IS ON. DEALER QUOTED $ 1000.00 TO REPLACE SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896421September 17, 2001
STRUCTURE:BODY:DOOR
LOCK MECHANISM WORKS IMPROPERLY. FOR INSTANCE, WHEN DOOR IS OPENED ALL OF THE DOORS WOULD AUTOMATICALLY LOCK. *AK CONSUMER STATES WHILE DRIVING, LOCKING MECHANISM WILL AUTOMATICALLY LOCK ON ITS OWN OR, IF OUT OF THE VEHICLE, OR PERHAPS GETTING SOMETHING, DOORS WILL AUTOMATICALLY LOCK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752186September 14, 2001
STRUCTURE:BODY:DOOR
POWER DOOR LOCKS LOCK ON THEIR OWN. I HAVE HAD DIFFICULITY GETTING IN AND OUT OF THE CAR BECAUSE WHEN I UNLOCK THE DOORS, THE DOORS LOCK BEFORE I CAN GET IN/OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752147September 13, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING THE PAASENGER SIDE SLIDING DOOR WILL UNLACTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752165September 13, 2001
TIRES
BOTH REAR TIRES FAILED THE FIRST WAS THE R REAR AND 3 HOURS LATER THE LEFT REAR THE HWY PATROL WAS ON THE SCENE BUT SAID SINCE THERE WAS NO ACCIDENT HE COULD NOT FILE A REPORT ON PROPERTY DAMAGE. *AK (TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563045September 10, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER HAD THE VEHICLE SERVICED FOR THE FUEL TANK HOSE PRIOR TO RECALL AND WANTS REIMBURSEMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751993September 10, 2001
STRUCTURE:BODY:DOOR
RECENTLY SAW A STORY ON THIS ON CBS NEWS, SON HAS BEEN TRAPPED IN CAR, WIFE HAD TO CLIMB IN THROUGH SUNROOF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751910September 8, 2001
STRUCTURE:BODY:DOOR
AS REPORTED ON CBS EYE ON AMERICA ON SEPT. 7, 2001, I HAVE A NISSAN QUEST WITH DEMON LOCKS. THEY DOORS LOCK 75%+ OF THE TIME WHEN I TOUCH THE DRIVER'S SIDE DOOR HANDLE (INSIDE OR OUT) OR CLOSE THE DOOR. WITHOUT THE OUTSIDE KEYPAD I WOULD HAVE DIFFICULTING GETTING BACK IN. I WANT TO MAKE SURE THIS IS REPORTED SINCE VARIOUS GROUPS ARE SAYING THIS IS ONLY AN ISOLATED PROBLEM. I BELIEVE IT IS A SERIOUS SAFETY PROBLEM AND I ALSO BELIEVE THE NISSAN QUEST VAN HAS AN OVERALL ELECTRICAL PROBLEM DUE TO THE NUMBER OF ELECTRICAL ITEMS THAT HAVE FAILED DURING MY OWNERSHIP OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751884September 7, 2001
STRUCTURE:BODY:DOOR
SINCE 1999, DOORS LOCK WITHOUT ANY WARNING. HAPPENS WHILE DRIVING DOWN ROAD & WHEN STOPPED, ENGINE RUNNING OR NOT. WHEN DOORS UNLOCKED, THEY WILL IMMEDIATELY RE-LOCK THEMSELVES. SEEMS TO LITERALLY RESIST UNLOCKING. WILL LOCK WHILE TRYING TO OPEN DOORS AND WILL STOP DOORS FROM OPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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