Nissan Quest Complaints

2,121 consumer complaints on file.

#8009052May 2, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT IN A FRONTAL ACCIDENT NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#565284April 22, 2002
VEHICLE SPEED CONTROL
THE VEHICLE KEEPS ACCELERATING AT THE SAME SPEED AFTER THE CONSUMER HAS STOPPED PUSHING THE ACCELERATOR PEDAL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES, BUT THE DEALER IS UNABLE TO CORRECT THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760996April 21, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AFTER DRIVING THE VAN FOR 10-15 MILES, THE GAS PEDAL STICKS. THIS IS A VERY SERIOUS PROBLEM THAT I FEEL NISSAN SHOULD FIND A WAY TO FIX. I WENT TO THE DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY $130.00 TO HAVE THE CARBON BUILD-UP REMOVED. I ASKED WHY WAS IT NOT COVERED IN MY 3YR/36,000MI WARRENTY, I WAS TOLD IT WAS NOT COVERED BECAUSE IT WAS NORMAL "WEAR AND TEAR" . IF THAT WAS NORMAL THEN WHY IS IT NOT IN THE OWNERS MANUAL. IT HAPPENDS DAILY SO FOR SAFETY REASONS I WILL HAVE TO FOOT $130.00 OF MY HARD EARNED MONEY FOR SOMETHING THAT SHOULDN'T BE HAPPENING. I THOUGHT I WAS GETTING A RELIABLE FAMILY VAN, BUT I THOUGHT WRONG. I HAVE ALWAYS OWNED NISSAN'S( 3MAXIMA'S, 2 STANZA'S 1 QUEST ) AND HAVE REFERRED OVER 20 PEOPLE TO BUY NISSAN'S, BUT AS FAR AS A VAN GOES I AM VERY DISSATISFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760939April 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSAXLE LOCK-UP TORQUE CONVERTER APPEARED TO NOT DISENGAGE. COULD NOT STOP VEHICLE WITH BRAKING. SHIFTED TRANSMISSION TO NEUTRAL AND LOCK-UP TORQUE CONVERTER DISENGAGED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008149April 19, 2002
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER TOOK VEHICLE TO BE INSPECTED BY NISSAN, THEY FEEL THE ACCIDENT WAS A RESULT OF HUMAN ERROR, ALSO THE BATTERY FORMS CORROSION QUICKLY. SEVERAL TIMES CONSUMER HAS CLEANED BATTERY CABLES ONLY TO HAVE THE CORROSION COME BACK. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#760691April 14, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
LEAKS FOUND ON 2 FUEL INJECTORS ON REAR BACK. ALL INSULATORS FOR FUEL INJECTORS MUST BE REPLACED, AS WELL AS ALL FUEL INJECTORS. EXTREME FIRE HAZARD. $1500.00 REPAIR COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007374April 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE ENTERING INTO A PARKING LOT THERE WAS A LOUD NOISE, CRANKSHAFT FELL OFF. MECHANIC STATED THERE WAS NO DIAGNOSTIC AFTER LOOKING AT VEHICLE. ALSO, ENGINE HAS TO BE REPLACED. MANUFACTURER HAS BEEN NOTIFIED AND RESPONDED THAT VEHICLE WAS NO LONGER UNDER WARRANTY.*AK ENGINE REPLACED AT OWNERS EXPENSE. CONSUMER FEELS DEALER SHOULD TAKE REPONSIBILITY FOR CLAIM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564940April 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN
CONSUMER STATES THE FRONT BRAKES FAILED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760103April 2, 2002
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760139April 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AT ANY SPEED EVEN STOPPED THE LOCKS LOCK AND UNLOCK WITHOUT EVEN TOUCHING THE BUTTON. THE VAN CAN BE SITTING STILL, THE KEYS OUT, AND NO ONE NEAR THE CAR AND YOU CAN HEAR THE LOCKS LOCKING AND UNLOCKING. MY CHILDREN HAVE BEEN LOCKED IN AND WE HAVE HAD TO BREAK A WINDOW TO GET THEM OUT. I COULD NOT UNLOCK WITH THE KEYS OR THE REMOTE. IT WOULD NOT LET ME. ALSO THE SLIDING DOOR POPS OPEN AT VARIOUS SPEEDS AND CONDITIONS EVEN ON LEVEL SURFACES WITH NO BUMPS. THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND THE DOOR AJAR LIGHT TO COME ON. IT HAPPENS EVEN IF THE DOORS ARE LOCKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006649March 29, 2002
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL MOMENTARILY LOCKED UP WHILE MAKING A RIGHT TURN. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006601March 28, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, UNKNOWN OR OTHER, STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER STATES WHEN PRESSING THE GAS PEDAL THERE IS A MAJOR DELAY IN ACCELERATION. CONSUMER STATES CAR WILL SUDDENLY LURCH FORWARD. NLM CONSUMER ALSO STATES BRAKE PEDAL SQUEAKS, THE STEERING WHEEL WHINES AND THE FRONT DRINK CUP HOLDER WOULD NOT WORK. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006303March 25, 2002
SUSPENSION:FRONT, EXTERIOR LIGHTING, UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, STEERING
WHEN VEHICLE GETS UP TO SPEED OF 58 TO 63 THERE IS A VERY BAD VIBRATION IN THE FRONT END. VEHICLE HAS BEEN ALIGNED, BEARING HAS BEEN REPLACED, RIMS AND TIRES HAVE BEEN CHANGED. PROBLEM IS STILL OCCURRING.*AK. ALSO THE LAMP SOCKET, WIPER SWITCH, RACK BOLTS, CUP HOLDER AND HUB ASSEMBLY HAVE ALL BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759728March 24, 2002
SUSPENSION:FRONT
PURCHASED 1999 QUEST AND WENT BACK TO SELLER ABOUT VIBRATION AND HE(REID MELTON) SAID THAT IT WAS FIX A FLAT. WE FOUND OUT THAT THERE HAVE NOT BEEN ANY FIX A FLAT PUT INTO NONE OF THE WHEELS. FRONT END HAVE BEEN ALIGNED BY US A TOTAL OF 3 TIMES. BEAM NISSAN HAVE WORKED ON THE FRONT END AND EXCHANGING OUT OTHER PART 10 TIMES. IT IS BETTER BUT IT STILL VIBRATES. NISSAN DTS SAID IT IS COMPARABLE TO OTHER QUEST. THE NEW TIRES THAT WE HAD PUT ON IS WEARING OUT ON THE OUTSIDE. ONE OF THE ALIGNMENT SHOPS THAT WER TOOK IT TO THOUGHT THAT WE HAD A SET OF BAD TIRES, SO WE PUT THIS NEW SET ON. BEAM NISSAN HAVE HAD IT AT AN ALIGNMENT SHOP FOR 3 TIMES. THIS VEHICLES VIBRATES AT 58-63 MPH AND THE SEATS JUST RATTLES AND IS VERY NOISY WHILE DRIVING. YOU CAN FEEL THE VIBRATIONS AT OTHER SPEED BUT IT IS THE MOST NOTICABLE AT 58-63 MPH. WE ARE AFRAID, BECAUSE WE DON'T KNOW WHAT WILL HAPPERN WHILE DRIVING THIS VAN. WE ARE EMBRASSED TO RIDE OTHERS. WE HAVE BEEN TO BBB, BUT THEY DENIED THE REPURCHASE BECAUSE OF THE LOCAL INSPECTOR. THEY TELEPHONED HIM ABOUT HIS DECISION. HE DID NOT READ HIS NOTES FROM COAST-COAST INSPECTIONS AND TOOK US FOR A TEST RIDE AND MADE COMMENTS TO US THAT WAS NOT IN LINE WIHT THE FAXED REPORT THAT WE RECEIVED. HE SAID THAT HE (HERBY JAMES, WATKINS AUTO SALES. HE DID NOT TELL THEM WHAT WAS ON THE INSPECTION REPORT. THEY HAD INTERPETED HIS COMMENTS. I HAVE ALL NOTES AND PAPER WORK AND A SIGNED LETTER FROM BEAMS SERVICE MANAGER ABOUT THEM NOT BEING ABLE TO REPAIR MY VEHICLE. I HAVE CONTACTED THE ATTORNEY GENERALS OFFICE. THEY TOLD ME TO CONTACT THIS OFFICE. THIS VAN HAD ONLY 22,314 MILES AT THE TIME OF PURCHASE WITH A FULL WARRANTY. BY THE DTS FOR NISSAN SAYING THAT IT WAS COMPARABLE I CAN NO LONGER GET THE REPAIRS DONE UNDER MY FULL WARRANTY. WE FEEL THAT THIS VAN IS UNSAFE BECAUSE THEY HAVE ADMITTED THAT THEY COULD NOT REPAIR THE PROBLEM. WE HAVE BEEN TOLD THAT WE MAY HAVE TO PUT UP WITH THE VIBRATION THAT WE MAY JUST HAVE A BAD ONE. PLEASE HELP US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564769March 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER COMPLAINS OF THE MANIFOLD DEVELOPING A LEAK ON BOTH SIDES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005994March 20, 2002
INTERIOR LIGHTING
INTERIOR LIGHTS FLICKER INTERMITTENTLY WHILE DRIVING. DEALER INSPECTED VEHICLE 3 TIMES, UNABLE TO REMEDY THE PROBLEM.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759418March 15, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICK WHEN TAKING OFF FROM A STOP. WHEN QUESTIONED DEALER SAYS VEHICLE NEEDS THE FUEL SYSTEM CLEANED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005579March 13, 2002
INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INTERIOR LIGHT FLICKERS ON AND OFF INTERMITTENTLY, DEALER HAS INSPECTED VEHICLE .*AK CONSUMER ALSO STATES THE RADIO IS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005451March 12, 2002
FUEL SYSTEM, GASOLINE
WHILE DRIVING AND WITHOUT WARNING THERE IS A STRONG ODOR OF FUMES COMING FROM OUTSIDE OF VEHICLE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. HOWEVER, SEEM NOT TO KNOW WHERE THE PROBLEM IS OCCURRING. ADDED FUEL TREATMENT AND FUMES ARE STILL THE SAME. *AK THE CONSUMER STATES THAT THE FUEL ODOR FROM THE VEHICLE HAS CAUSED HIM A SERIOUS HEALTH PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005308March 11, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHEN OPENING HATCHBACK DOOR,WITHOUT WARNING, THERE WAS A LOUD NOISE, RESULTING IN A PART OF SPRING MODULE BREAKING OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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