Nissan Quest Complaints

2,121 consumer complaints on file.

#10191132May 17, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190790May 15, 2007
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190111May 8, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR HANDLES ON THE NISSAN QUEST CAME OFF IN MY HANDS WHILE I WAS TRYING TO OPEN THE SLIDING DOORS. THE CONSEQUENCE WAS THAT NEITHER OF THE SLIDING DOORS WILL OPEN AND THE INSIDE HANDLES WERE NOT WORKING EITHER. NOTHING WAS DONE TO FIX THEM, EVEN THOUGH I HAVE THE BEST EXTENDED WARRANTY NISSAN OFFERED, DOOR HANDLES WERE NOT COVERED. THEY CLAIMED THAT I RIPPED THEM OFF WITH UNDUE FORCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189791May 4, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NISSAN 2006 QUEST WEAK FRONT DOOR HINGES. THE VAN IS LESS THAN 1 YEAR OLD AND THE DOOR CATCHES WHEN TRYING TO EXIT VEHICLE. TOOK TO DEALER AND THEY STATED THOSE ARE "LIGHT HINGES" AND THEY BEEN IN PRODUCTION SINCE 2003 AND THEY, "NISSAN", HASN'T HAD ANY PROBLEMS BECAUSE OF THEM. THEY SILICONED AND GREASED DOOR HINGES AND THE RUBBER DOOR SEAL AND SAID THAT'S WHAT A PERSON NEEDS TO DO. THIS COULD BE A DANGEROUS SITUATION IN THE EVENT AND ELDERLY OR SMALL PERSON NEEDS TO EXIT VEHICLE IN AN EMERGENCY. I HAVE TO BUMP IT PRETTY GOOD WITH MY SHOULDER TO GET THE DOOR OPEN. THE SILICONE AND GREASE WORKS FOR NOW BUT I CAN SEE HINGE PINS, LATCHING MECHANISMS, AND DOOR SEALS WEARING OUT QUICKLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188683April 24, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY MAIN GROUND WIRE IS STRAPPED SUPPORTED TO FRAME THEN GROUNDED AT BOLT IN TRANSMISSION. GROUND WIRE BREAKAGE OCCURRED AT TRANSMISSION GROUNDING POINT DUE TO OSCILLATION OF STIFF GROUND WIRE BEING OSCILLATED UP AND DOWN BY TRANSMISSION MOVEMENT RELATIVE TO VEHICLE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186701April 2, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE DRIVING 65 MPH THE CONTACT DROVE OVER A SMALL OBJECT AND PUNCTURED THE FUEL TANK. THE DEALER STATED THAT AN IDENTICAL FAILURE OCCURRED ON THE NISSAN MURANO ,AND WAS REMEDIED BY PLACING A SHIELD ON THE FUEL TANK. THE DEALER INSPECTED THE VEHICLE, AND REPLACED THE FUEL TANK. THE CURRENT AND FAILURE MILEAGE WERE 3,500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186632March 31, 2007
VEHICLE SPEED CONTROL
ON THIS DATE OUR 2007 NISSAN QUEST VAN, WHILE STOPPED AT A STOP LIGHT SURGED TO OVER 3500 RPMS (THIS IS AN ESTIMATE BECAUSE I DID LOOK AT THE RPMS UNTIL AFTER THE PEAK OF REVVING). I STOOD ON THE BRAKES AND KEPT THE VAN FROM MOVING INTO THE INTERSECTION, THEN SHOVED IT INTO NEUTRAL. THE ENGINE CAME BACK TO NORMAL RPM RANGE. ON 2/9/07 I WAS STOPPED AT A STOP SIGN AND THE VAN ONCE AGAIN SURGED, THIS TIME I NOTED IT WENT OVER 5000 RPMS. I JAMMED ON THE BRAKES AND KEPT IT FROM MOVING INTO ON COMING TRAFFIC. I SHOVED IT INTO NEUTRAL AGAIN AVOIDING AN ACCIDENT, THE RPMS RETURNED TO NORMAL RANGE. I MADE THE DEALERSHIP AWARE OF BOTH INCIDENTS AND HAD IT INTO SERVICE BOTH TIMES. THEY FOUND NOTHING WRONG AND MADE NO REPAIRS. WE THEN CALLED NISSAN CUSTOMER SERVICE AND LODGED A COMPLAINT. A FACTORY TECHNICIAN INSPECTED THE VAN ON 3/19/07. HE FOUND NOTHING WRONG, MADE NO REPAIRS AND DECLARED THAT THE VAN WAS FINE. WE WILL NOT DRIVE THE VAN AND MY WIFE WHO IS DISABLED, IS LEFT WITHOUT THE USE OF HER MOTORIZED WHEELCHAIR. WE BOUGHT THE VAN FOR THE EXPRESS PURPOSE OF USING IT TO TRANSPORT HER CHAIR. WE HAVE BEEN WITHOUT OUR VAN FOR OVER 2 AND 1/2 MONTHS AS OF TODAY'S DATE, 3/31/07. THANK YOU FOR ANY HELP YOU MAY BE ABLE TO GIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186386March 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184668March 9, 2007
PARKING BRAKE
I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10183810February 28, 2007
SEATS:MID/REAR ASSEMBLY, UNKNOWN OR OTHER
TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRACTION WHILE DRIVING. SHE HAD TO ROLL DOWN THE WINDOWS UNTIL SHE CAME TO A STOP TO TURN ON THE DEFROSTER. ALSO, THE SPEEDOMETER WHICH WAS LOCATED ON THE CENTER OF THE DASHBOARD MADE IT DIFFICULT TO SEE. THE DRIVER STATED THAT THE ONLY THING THAT WAS LOCATED IN THE DASHBOARD WITH ALL THE CONTROLS IN THE CENTER WAS A STORAGE COMPARTMENT WHICH WAS A DANGEROUS DESIGN FLAW. NISSAN HAS SINCE FIXED THE PROBLEM WITH THE NEWER MODELS. THE CONTACT FELT THAT THE RECALL SOLUTION FOR THE MIDDLE SEAT LATCH WAS A BAD SOLUTION BECAUSE THEY ONLY USED FOUR PLASTIC PEGS AND A PIECE OF CLOTH. THE CURRENT MILEAGE WAS 38,000.*AK THE CONSUMER FEELS THAT THE OLDER DESIGNS SHE BE RECALLED BECAUSE IT IS TOO DIFFICULT TO OPERATE SAFELY WHILE DRIVING. UPDATE 4/25/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183843February 28, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I PUT THE DRIVER'S SIDE SEAT BELT ON AND CAN NOT GET IT OFF, IT'S STUCK. I CAN NOT GET OUT OF MY SEAT BELT. IT WILL NOT UNBUCKLE. I HAD TO WIGGLE OUT OF IT TO EXIT THE VEHICLE. IF I WERE IN A WRECK I WOULD'VE DIED IN THAT SEAT BELT. I STILL CANNOT UNBUCKLE IT. I HAVE TO SLIP INTO THE SHOULDER PART TO EVEN DRIVE THE VEHICLE. MY AUTO MECHANIC TOLD ME THAT SOMETHING WAS WRONG WITH THE SPRING INSIDE THE LITTLE MECHANISM THAT HOLDS AND/OR RELEASES THE SEAT BELT BUCKLE. HE SAID HE WASN'T TOUCHING IT. HE SAID TO TAKE IT TO THE DEALERSHIP. I WILL DO THAT TOMORROW. BELOW, I AM ASKED TO LIST THE NUMBER OF FAILURES, I PUT ONE BUT IT IS ONGOING. IN OTHER WORDS, IT HAS FAILED EVERYTIME I HAVE TRIED TO UNBUCKLE IT. IT'S SIMPLY STUCK AND WILL NOT COME UNDONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183565February 26, 2007
LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
THE MODEL OF THE VAN IS A NISSAN QUEST MODEL YEAR 2004. THE ONLY DOOR WITH A KEY LOCK IS THE DRIVER'S SIDE DOOR. WE HAVE A REMOTE LOCK/UNLOCK WHICH WAS PROVIDED WHEN THE CAR WAS NEW. THIS REMOTE IS NOT COVERED BY WARRANTY EVEN THOUGH IF DEFECTIVE WOULD PREVENT SOMEONE FROM ENTERING THE VEHICLE IF THE DRIVER'S SIDE LOCK IS FROZEN, DAMAGED OR INACCESSIBLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183358February 23, 2007
EXTERIOR LIGHTING, FUEL SYSTEM, OTHER, SEAT BELTS:FRONT:RETRACTOR, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 1995 NISSAN QUEST. HE WAS THE ORIGINAL OWNER OF THE VEHICLE AND THERE WERE 5 SAFETY RECALLS ON THE VEHICLE. EACH OF THE SAFETY RECALLS WERE RELATED TO THE VEHICLE, AND HE NEVER RECEIVED ANY SAFETY RECALL NOTICE. THERE WAS NEVER A CHANGE OF ADDRESS SINCE PURCHASING THE VEHICLE. THE CONTACT WOULD LIKE TO HAVE ALL OF THE SAFETY RECALLS REPAIRED, AND AN EXPLANATION FROM THE MANUFACTURER STATING WHY HE NEVER RECEIVED A NOTICE. THE CURRENT MILEAGE WAS 72,792. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183061February 20, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL ON MY 1999 NISSAN QUEST STICKS QUITE OFTEN, SUCH THAT YOU MUST JAM YOUR FOOT ONTO THE PEDAL TO DEPRESS IT. THIS IS A DANGEROUS SITUATION AS WHEN YOU DO JAM THE PEDAL THE CAR MUST ACCELERATE QUICKLY INTO TRAFFIC. MY MECHANIC LOOKED AT THE PEDAL AND COULD NOT FIND ANY PROBLEM WITH IT, SINCE IT WOULDN'T STICK WHEN HE WAS TESTING IT. HOWEVER, IT DOES GET STUCK VERY OFTEN. I'VE SEEN POSTINGS ON THE WEB FROM OTHERS WHO ALSO STATE THE SAME PROBLEM WITH THIS VEHICLE. I WOULD LIKE TO JOIN THE GROWING LIST OF PEOPLE COMPLAINING ABOUT THIS TROUBLE IN CASE THERE IS A MAJOR ISSUE (I.E., DEATHS ON THE ROADWAY) RESULTING WHICH CAUSES THE VEHICLE TO BE RECALLED.* JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181180January 31, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE OUTSIDE TEMPERATURE GETS BELOW FREEZING - 25 DEGREES F OR LOWER - AND THE 2004 NISSAN QUEST IS OUTSIDE, THE DOORS (WHEN OPENED) FREEZE IN THE OPEN POSITION. THE LATCH WILL NOT ENGAGE UNTIL IT WARMS UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181206January 31, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL *- THE CONTACT CALLED REGARDING A 2005 NISSAN QUEST. THE CONTAC HAD MAJOR REPAIRS DONE IN DECEMBER 2007. THE NISSAN DEALER TOOK THE ENGINE APART TO REPLACE THE TIMING BELT. SINCE THEN WHEN THE HEATER WAS ON AND THE VEHICLE STOPPED THE HEATER FAN WILL STOP WORKING, AND HE HEARD A HUMMING NOISE. ONCE HE RESUMED DRIVING HE HEARD A CLICKING SOUND ON THE DRIVER'S SIDE AND THEN ON THE PASSENGER SIDE, THEN THE HEAT WILL START WORKING AGAIN. THE CONTACT STATED THAT HAD NOT HAPPENED BEFORE THE REPAIR SERVICE. THE CONTACT STATED THAT A MECHANIC AT NISSAN LOOKED AT THE VEHICLE AND SAID THAT IT WAS SUPPOSE TO DO THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179454January 23, 2007
SERVICE BRAKES, HYDRAULIC
THE BRAKES STARTING MAKING A LOUD RUBBING SOUND. THE VEHICLE HAS LESS THAN 35,000 MILES SO I TOOK IT INTO THE DEALERSHIP. THEY SAY ALL THE PADS NEED REPLACED AND A ROTOR NEEDS REPLACED. THIS IS THE THIRD NISSAN BUT FIRST QUEST AND I HAVE PUT OVER 50,000 ON THOSE VEHICLES WITHOUT ISSUES. THEY SAY IT IS NOT COVERED UNDER THE WARRANTY BECAUSE OF NORMAL WEAR BUT I DO NOT BELIEVE THAT THIS QUICKLY CAN BE NORMAL WEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177863January 5, 2007
TIRES:VALVE
2004 NISSAN QUEST PRESSURE VALVE ON VARIOUS TIRES FAILED/LEAKED. THE LAST 4 TIMES OCCURRED ON THE LEFT FRONT TIRE WHILE DRIVING. NO ACCIDENTS. REPAIRED TWICE BY RESEALING AND TWICE BY REPLACING THE RIM AND VALVE. THE LAST DATES WERE 7/19/2005; 2/28/2006; 3/20/2006; AND 12/14/2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177586January 2, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL* - THE CONTACT STATED THAT ON JUNE 12 2006 WHILE CAR WAS PARKED HE ATTEMPTED TO LOWER THE SEAT INTO THE SEAT WELL, TO DO THAT HE HAD TO PULL THE SEAT BACK FORWARD, AND SECURE IT WITH A STRAP. THE CONTACT STATED THAT THE SEAT WEIGHED APPROXIMATELY 70 LBS. THE CONTACT COULDN'T GET HIS HAND OUT OF THE STRAP, AND IT TOOK HIS HAND DOWN INTO THE WELL, AND THE BACK OF THE SEAT SEVERED THE INDEX FINGER OF HIS RIGHT HAND UP TO THE KNUCKLE. THE CONTACT STATED THAT THE STRAP ON THE BACK SEAT WAS THE ACTUAL PROBLEM. THE STRAP HAD A BIG RED WARNING SIGN ON THE BACK STRAP, AND THAT THE STRAP WAS MADE LONGER EVERY YEAR. THE CONTACT STATED THAT HE HAS ALL INFORMATION PERTAINING TO THIS INCIDENT. HE DID NOT HAVE A POLICE REPORT, BUT HE HAD WITNESSES, MEDICAL REPORTS AND XRAYS. THE CONTACT STATED THAT UNTIL THIS INCIDENT WITH THE STRAP HE WAS HAVING DIFFICULTIES WITH THE VEHICLE. *AK UPDATED 2/9/2007 - THE CONSUMER FOUND OUT THAT THE STRAPS ON THE NEW MODELS ARE LONG AND THERE IS WARNING LABEL ON THE BACK OF THE SEAT, *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10176838December 22, 2006
STRUCTURE:BODY:DOOR
TL* - THE CONTACT STATES THAT HIS SLIDING DOORS WILL NOT CLOSE ON HIS 2004 NISSAN QUEST VAN. THE CONTACTS STATES THAT THIS HAPPENS IN ALL TYPES OF WEATHER CONDITIONS. HE HAS TAKEN THIS VEHICLE INTO THE DEALERSHIP SEVERAL TIMES. TO NO AVAIL THE PROBLEM HAS NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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