Nissan Kicks Complaints

161 consumer complaints on file.

#11714029January 28, 2026
VISIBILITY, BACK OVER PREVENTION
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at 7 MPH, the rear windshield glass shattered. Neither the dealer nor an independent mechanic was contacted. Additionally, after shifted to drive from reverse the back over prevention camera screen failed to immediately turn off. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714026January 28, 2026
UNKNOWN OR OTHER
My back windshield shattered by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713891January 28, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Rear windshield shattered into pieces when the vehicle was started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713664January 27, 2026
UNKNOWN OR OTHER
Back glass was shattered with no visible impact. Back glass was replaced by Safelite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713289January 25, 2026
UNKNOWN OR OTHER
WHILE COMING FROM THE GROCERY STORE TO MY APARTMENT I HEARD A LOUD POP AND I SAW THRU MY MIRROR THAT MY REAR WINDOW WAS SHATTERED. I. STOP ON THE NEXT BLOCK AND PARK TO SEE IF SOMEONE OR SOMETHING HIT MY WINDOW BUT NOTHING... I NOTICED ON THE SIDE OF THE SORROUNDI WINDOW THE WINDOW WAS SEPARATED FROM THE WINDOW FRAME... I DID SOME RESEARCHED AND FOUND OUT IT HAS HAPPEN TO OTHER NISSAN OWNERS .... I WILL BE CONTACTING MY NISSAN DEALER TO SEE IF THEY WILL REPAIR IT FOR FREE... I CAN'T DRIVE IT BECAUSE THE WINDOW CAN FALL TO THE STREET... I CAN'T PUT NO PLASTIC AROUND IT BECAUSE ITS BEEN RAINING ALL THIS WEEKND.... THIS HAPPEN ON FRIDAY THE 16, 2026 AROUND 430PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712193January 20, 2026
UNKNOWN OR OTHER
I was driving to work around 3:15 am on 1/20/26 when my back windshield exploded! There was no warning. I did have my defrost on. I thought someone had shot or thrown something at my car. I called the service department at my dealership and even spoke the Service Manager. He recommended that I speak with consumer affairs, which I did. I was told to file and insurance claim. Not only that, my window cannot be replaced with an identical window. Mine was tinted from the factory and they do not sell that window. I'll have to pay even more to have my window tinted to match the rest of the car. I did Google this subject and I see that many Nissan vehicle owners have had the same thing happen to their cars. Also I see where a class action lawsuit has been opened. I want Nissan to take responsibility. I was driving on a bridge in the dark - the noise it made was LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709783January 8, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY, VISIBILITY/WIPER
The rear body vent seal failed, allowing water to enter the vehicle interior. This component is available for inspection. I noticed a sloshing water sound, and over time there was excess interior moisture, including repeated interior window frosting that required scraping for visibility. A Nissan dealership later confirmed water intrusion and interior mold contamination affecting the driver-side floor, rear seating area, and trunk. The presence of mold inside the cabin poses a health risk to occupants, and ongoing water intrusion creates a potential risk to vehicle electrical systems and other components. The issue was confirmed by a Nissan dealership through inspection and diagnosis. The vehicle has been inspected by Nissan service personnel. No police or insurance inspection was related to this issue. There were no warning lamps, messages, or alerts indicating water intrusion prior to discovery. The only symptom was the sloshing water sound, which prompted inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705277December 16, 2025
UNKNOWN OR OTHER
Back glass shattered while sitting under the carport. It was around 30 degrees outside when it happened. No rock or bullet hole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704047December 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Nissan Kicks. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact had to wait for 20 minutes to an hour before being able to start the vehicle. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703815December 8, 2025
UNKNOWN OR OTHER
Aloha, TSB NTB22-028 and NTB23‑018, March 2023 clearly a defect pattern in the infotainment system. Audio distorts and navigation screens freezes which could result in an accident. I contacted Nissan consumer affairs case # XXX. It was escalated to an area manager who recommended I reach out to NHTSA. Nissan is only willing to cover 50% of the cost to replace the infotainment system. Hopefully by sending this complaint form it will help having the whole cost covered. Mahalo, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703210December 5, 2025
VISIBILITY, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: OTHER
The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 65 MPH, the crash indicator warning light illuminated, but there were no other vehicles nearby. The contact stated that on another occasion, while driving at an undisclosed speed, the Lane Departure lines on the instrument panel and the crash indicator warning lights illuminated. The contact stated that within 9 days of owning the vehicle, the rear window glass exploded without impact after sitting alone for approximately 8 hours. The vehicle was taken to a dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 42,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700910November 21, 2025
STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly turning on and off while driving, with no clear cause). The problems have been ongoing for the past year and appear to be worsened by the extreme heat in [XXX] . The vehicle generally does not display helpful diagnostic codes despite serious failures. The incident involves multiple, recurring, safety-critical failures in a 2021 Nissan Kicks, including the catastrophic loss of steering function while driving. The core issue is assessed to be a malfunctioning Electronic Steering Column Lock (ESCL). This failure causes the steering wheel to jam/lock, intermittent no-start conditions, and electrical inconsistencies (random brake light/lack of diagnostic codes). These failures are beyond the driver's control, unpredictable, and create an extreme safety hazard, rendering the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700078November 18, 2025
VISIBILITY/WIPER
My Nissan Kicks SV was sitting in my carport, with no temperature extremes and no weather when the back windshield exploded. I called the College Station Texas Nissan dealership and they said that my warranty did not cover the exploded windshield. My car is less than 2 years old and only has 13, 015 miles on it. The dealership told me it would cost me over 400.00 dollars to have the windshield replaced. I have explored the internet and found out that this is a recurring thing that happens to Nissan vehicles. Mine is not the first. I have a 4 month old baby that rides in the backseat of this vehicle. If the windshield had exploded while she was in the car, she could have been seriously injured or killed. This is a nightmare of a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699698November 16, 2025
STEERING, WHEELS, SUSPENSION
Description of the Problem On August 28, 2025, I had my vehicle serviced at Nissan of Dearborn due to a transmission malfunction. After the service was completed, I noticed the front end was pulling to the right, as time progress I became concerned. I took the vehicle to an independent service center for a front-end alignment. During the inspection, I was informed that the control arms were loose and needed to be replaced. Responses to Required Questions What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission initially malfunctioned, and later the front suspension/control arms were found to be loose after the transmission was replaced. How was your safety or the safety of others put at risk? Loose control arms and steering misalignment significantly compromised vehicle stability, creating a risk of loss of control while driving, which could lead to an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue with the control arms was confirmed by an independent service center during the alignment inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by Nissan Corporate or other authorities, but it is available for inspection. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages prior to the transmission malfunction. The pulling to the right began immediately after the dealership service on August 28, 2025. Safety Concern I purchased this vehicle, August 22, 2024, but have not owned it long enough to expect major component failures. This situation has created a serious safety risk, and I am requesting Nissan Corporate to investigate this matter urgently and provide a resolution, including repair or reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699469November 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they could not find a problem, they later acknowledged noises and even suggested “better brakes,” which they said I would have to pay for despite my warranty and extended warranty. I have recordings of the noises and a voicemail from a service advisor. The vehicle has been inspected by the dealership four times on July 15–16, August 6–9, August 19–22, and September 26, 2025, and also reviewed by Nissan North America Consumer Affairs. No police or insurance inspections have been done. Even after repeated attempts, the manufacturer and dealer have not resolved the safety issues. The sudden braking, shifting problems, noises, and warning lights make the vehicle unreliable and dangerous. I am afraid to drive it, and I am requesting an NHTSA investigation because these defects create a clear risk of a crash and have not been properly addressed by Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698866November 12, 2025
SEATS
I AM INTRIGUED ABOUT THE TUBES UNDER THE SEATS. WHY AREN'T THEY UNDER THE CAR NOT UNDER THE SEATS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698119November 7, 2025
POWER TRAIN
The contact owns a 2021 Nissan Kicks. The contact stated while driving approximately 45 MPH, there was a loud boom coming from the engine compartment with several unknown warning lights illuminated. The contact stated that the traffic light turned red, and the contact stopped the vehicle, and the vehicle failed to move when the light turned green. The contact stated that the driver behind started honking the horn however, the contact was unable to drive off and waved the other driver to go around. The contact stated that when the vehicle finally responded, the vehicle reversed instead and crashed into another vehicle. The Police was called, and a Police report was filed. The contact sustained a left side muscle strain from the neck down to the hip. The contact received medical attention at the Emergency Room. The contact called the Insurance provider, and the vehicle was towed to a Collision Center. The contact was informed that the failure was transmission related. The Insurance provider stated that the damages to the body of the vehicle would be repaired however, any failures to the transmission was not covered, and referred the contact to the manufacturer for assistance. The Insurance provider stated that there were transmission related recalls for similar vehicles; however, the contact had not received any notifications of a transmission recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11694121October 17, 2025
VISIBILITY/WIPER
Rear windshield shattered while car was parked indoors. The car had been in the garage for several hours and the temperature was mild so underwent no extreme temperature/pressure fluctuation, rear hatch had been open for about 20 minutes as I was vacuuming the carpets. I was working in the front seat nowhere near the rear window - nothing came in contact with the window, there were no preexisting cracks or chips. The glass seemed to have shattered outward from the edges, as glass from both sides of the window was projected outward into the garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682783August 25, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I started braking and the red "BRAKE" started intermittently shining. Later on, the warning, front collision, and traction control lights suddenly turned on. I cannot use cruise control now either. A quick look online shows this to be a widespread issue across many Nissan Kicks, but the dealership is saying that the issue only applies to some models of Kicks, not mine. But my issue is identical to the one people online have said applied to theirs and was covered, so I think it is a more widespread issue than Nissan is letting on/admitting. This is dangerous as these systems are last-resort braking systems for emergencies, so when they are supposed to engage is precisely when you need them most (to prevent a deadly crash). Additionally, there is now a second instance of one of the side cameras going out. The first one happened at roughly ~20k miles, and now the other side at ~36k miles. This is dangerous since these cameras feed into the lane keeping and blind spot systems, as well as the parking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680853August 15, 2025
POWER TRAIN
I was driving, slowed down to stop at a red light. As I proceeded to stop the car made a noise like something was in front of me as I was driving too close. I made a grinding noise and would not go forward as I proceeded to go. I was in the street, had to put on emergency flasher so no one would hit me from the rear. Once traffic cleared I was able drive the car in reverse to a safe location. I called AAA road side assistance had the vehicle tolled back to my daughter house, called the dealership to retrieve warranty document so I can take it to a Nissan dealership to have it inspected. There were no warning signs, lamps, or message from the screen to show there was a problem. No warning signs prior to the vehicle malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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