Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10522680July 1, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE REAR TPMS VALVE STEM FAILED AND CAUSED THE TIRE TO DEFLATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE TPMS SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522059June 27, 2013
SEAT BELTS
THE CENTER SEAT BELT IS VERY UNSAFE. ONCE THE LATCH IS RELEASE, IT GOES BACK TO THE TOP CORNER, BUT IT HIT MY SON IN THE EYE AND FOREHEAD. ONCE YOU REMOVE THE SEAT BELT( CENTER PASSENGER), THE BELT ROLLS UP VERY QUICKLY(UPPER BACK CORNER), SO THE PASSENGER ON THE THIRD ROW HAS TO BE CAREFUL. I HAVE THREE BOYS AND THEY ARE NOT VERY CAREFUL AND THEY ALSO ASSUME THAT THE SEAT BELT WOULD NOT ROLL UP SO QUICKLY. IT VERY UNSAFE AND BAD DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10516124June 10, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515900June 9, 2013
WHEELS, TIRES
IN DEC 2012 THE TIRE SENSOR INDICATOR SHOWED ONE OF THE TIRES WAS IN NEED OF AIR. I WENT TO FILL IT AND THE VALVE BLEW OFF AND THE TIRE DEFLATED IMMEDIATELY. HAD TO PUT ON THE SPARE AND HAVE THE SENSOR AND VALVE REPLACED, $200. IN MAY 2013 AGAIN THE INDICATOR SHOWED A TIRE WAS LOW. I FILLED IT AND LATER THAT DAY I TURNED A CORNER AND FOUND IT WAS TOTALLY FLAT AND THE TIRE WAS RUINED. AGAIN PUT ON THE SPARE AND TOOK IT TO TIRE WAREHOUSE (ON A SUNDAY MY DEALER WAS NOT OPEN). THEY INFORMED ME THE PIECE OF THE SENSOR/VALVE WAS MISSING CAUSING IT TO GO FLAT VERY QUICKLY. I HAD TO PURCHASE 2 NEW TIRES SINCE THAT ONE WAS RUINED. THEY ALSO NOTICED THAT THE SAME PART THAT WAS MISSING FROM THE FLAT TIRE, IS ALSO MISSING ON THE OTHER FRONT TIRE CAUSING THAT TO LOOSE AIR ALSO . WE ALSO CHECKED THE REMAINING REAR TIRE AND THAT SAME PART WAS CRACKED AND CORRODED AND READY TO ALSO COME OFF AND CAUSE ANOTHER FLAT. I IN TURN HAD THEM REPLACE EACH SENSOR WITH A REGULAR VALVE. I CONTACTED MY DEALER AND THEY WERE TOLD BY MITSUBISHI THAT DUE TO THE AGE OF THE CAR AND MILEAGE THERE WAS NOTHING THEY COULD DO. THIS IN TURN WOULD COST ME APPROXIMATELY $600 FOR THE REMAINING 3 SENSORS TO BE REPLACED. OBVIOUSLY THE PART IS POOR QUALITY AND CORRODES EASILY. IT IS AN EXTREMELY EXPENSIVE PART TO REPLACE WITH NO ALTERNATIVES WHEN THE LIFE OF THE PART IS SO SHORT. THE CAR IS NOT EVEN 4 YEARS OLD. THE WAY THAT MITSUBISHI IS HANDLING THIS PROBLEM IS UNACCEPTABLE AND I WOULD NEVER BUY FROM THEM AGAIN BECAUSE THEY DO NOT STAND BEHIND THEIR INFERIOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512879May 20, 2013
SEATS
3RD ROW SEAT BROKE THE FABRIC HAS GIVEN AWAY THERE IS NO SUPPORT OR ANY TYPE OF CUSHION FOR YOUR BUTT. ALL THERE IS , IS THE METAL FRAME STRUCTURE AND WHEN YOU FOLD THE SEAT BACK TO STORE IT, IT WONT STAY DOWN, DOESN'T LATCH SO WHEN YOUR DRIVING ANY BUMP YOU HIT OR ON THE FREEWAY THE SEAT RATTLES AND BOUNCES UP AND DOWN, I FEEL THIS IS A BIG SAFETY HAZARD, WE WILL NOT LET OUR KIDS SIT BACK THERE ANYMORE, ALSO IT HURTS THEM TO SIT ON THAT SEAT, WE TOOK IT TO THE DEALERSHIP ON 5-2-2013 AND THEY TOLD US MITSUBISHI CONSIDERS IT TO BE TRIM AND WONT DO ANYTHING ABOUT IT, AS FAR AS THE LATCH TO HOLD THE SEAT DOWN WHEN IT IS FOLDED THEY SAID THAT'S THE WAY IT IS, IT WAS NEVER LIKE THAT UNTIL THE DAY MY 15 YR OLD DAUGHTER SAT BACK THERE AND THE FABRIC TORE UNDERNEATH AND SHE SAID THE SEAT DIDN'T FEEL RIGHT, WHEN I LOOKED AT IT AND TRIED TO FOLD IT BACK DOWN THE SEAT FELT SLOPPY LIKE SOMETHING BROKE MECHANICAL WISE, IM UPSET CAUSE THAT'S WHY WE BOUGHT THIS VEHICLE IT HAS THREE ROWS OF SEATS, MITSUBISHI DEALERSHIP SAID ITS A TEMPORARY SEAT NOT TO BE USED ALL THE TIME. THERE IS NOTHING THAT STATS ITS A TEMPORARY SEAT OR A WEIGHT LIMIT ANYWHERE ON THE VEHICLE OR IN THE VEHICLES MANUAL.....PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512875May 20, 2013
POWER TRAIN
I NOTICED OIL DRIPPING FROM UNDERNEATH THE MOTOR AND TRANSMISSION TOOK VEHICLE TO THE DEALERSHIP THEY SAID IT WAS TO FULL OF OIL, TOOK VEHICLE BACK HOME CONTINUED TO LEAK, TOOK VEHICLE BACK AGAIN TO DEALERSHIP FOR SAME LEAK THEY SAID IT WAS THE CVT FILTER SO THEY REPLACED IT. TOOK VEHICLE HOME PARKED IT IN GARAGE WHEN I WOKE UP NEXT DAY TO CHECK ON IT THERE WAS A PUDDLE OF OIL UNDER THE MOTOR AND TRANSMISSION, HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP AND NOW THEY ARE SAYING THE SEAL BETWEEN THE MOTOR AND TRANS. IS BAD, THEN THEY SAID THAT WASN'T IT THAT THE TRANSMISSION'S MOLD IS DEFECTIVE AND THEY HAVE TO ORDER A NEW TRANSMISSION FROM MITSUBISHI IN JAPAN, I HAVEN'T HAD THE VEHICLE NOW FOR ALMOST 3 WEEKS AND THEY TOLD ME IT WOULD BE ANOTHER 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512717May 19, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS KEEP BLEWING LIGHT BULBS, IT STARTED WITH THE DRIVER SIDE, GET IT FIXED THEN PASSENGER LIGHT BLEW, CHANGED IT, THIS HAS BEEN GOING ON AND ON, WE REPLACE THE SWITCH AND I HAVE BEEN THROUGH MORE LIGHT BULB'S OVER THE YEARS. MY MECHANIC TOLD ME TO CONTACT THE DEALERSHIP. I HAVE, NO RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509209April 22, 2013
EXTERIOR LIGHTING
AFTER MOVING TO TEXAS THE VEHICLE INSPECTION STATION ALERTED ME TO THE SEVERELY DEGRADED HEADLIGHT LENS ON BOTH SIDES. I HAVE RESTORED THE SURFACE AND SEALED THE CRACKS NUMEROUS TIMES BUT THEY ARE IN NEED OF RESTORATION OR REPLACEMENT AGAIN. THE LENS ALONE IS NOT AVAILABLE AND THE WHOLE ASSEMBLY COSTS OVER $200.00 EACH. THE CAR WAS PURCHASED IN DECEMBER OF 2003 AT THE SAME TIME I BOUGHT MY FORD F150 AND PARKED BESIDE THE TRUCK EVERY DAY FOR MORE THAN NINE YEARS. THE LENS ON MY FORD IS STILL CRYSTAL CLEAR, NO CRACKS AND LOOKS TO BE NEW. THE LENS ON MY MITSUBISHI IS CLOUDY, CRACKED AND CAUSES MY HEADLIGHTS TO BE VERY DIM. IF NOT FOR THE POLYMER SEALER I AM SURE THERE WOULD BE WATER INTRUSION WHICH WOULD LEAD TO HEADLAMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508705April 18, 2013
VISIBILITY
WHILE IN MOTION, AN ANCHORING SCREW HOLD THE PASSENGER SIDE VISOR TO THE ROOF PANEL FELL OUT INTO MY LAP. AS THE PASSENGER AT THE TIE, I CHECKED THE VISOR, NOTICING THE SCREW FELL FROM ABOVE AND NOTICED THE SECOND OF THE TWO ANCHORING SCREWS WAS NEAR FALLING OUT, ALSO. PREVIOUSLY, A SIMILAR SCREW HAD BEEN FOUND ON THE DRIVER'S SIDE FLOOR AREA, BUT THE LOCATION IT CAME FROM WAS NOT APPARENT AS THE VISOR MOUNT FROM WHICH IT FELL WAS HIDDEN BY THE POSITION OF THE DRIVER SIDE VISOR. CHECKING THE DRIVER SIDE VISOR, I NOTICED THE SECOND AND LAST ANCHOR SCREW WAS ALSO VERY LOOSE AND MOSTLY OUT OF THE TIGHTENING POSITION IT SHOULD HAVE BEEN IN. I ENVISION THAT IN A CIRCUMSTANCE WHERE AN AVERAGE DRIVER DID NOT NOTICE THE ANCHOR SCREWS WERE LOOSE FROM THE VISOR MOUNT OVERHEAD, THE VISOR COULD FALL ONTO THE STEERING WHEEL OF THE VEHICLE POSSIBLY CAUSING INABILITY TO STEER THE VEHICLE OR SURPRISING THE DRIVE ENOUGH TO CAUSE LOSS OF CONTROL OF THE VEHICLE. IT APPEARS THE TORQUE ON THE SCREWS WAS INCORRECT TO KEEP THEM SECURED, OR THE THREAD OF THE SCREW IS NOT CORRECT TO HOLD THEM TIGHT INTO THE VISOR MOUNTS, ALLOWING VIBRATIONS DURING NORMAL DRIVING USE TO ALLOW THE SCREWS TO BECOME LOOSE AND EVENTUALLY FALL OUT OF THE VISOR MOUNT BRACKET ALTOGETHER. I RESEATED THE SCREWS USING A SILICONE BASED GASKET SEALER TO PREVENT THE SCREWS FROM VIBRATING OUT OF THE BRACKET MOUNTS. HOWEVER, I CAN ENVISION THE SITUATION TO BE ONE THAT COULD CONTRIBUTE TO A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508377April 16, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO PUT HER SEAT BELT ON BUT IT FAILED TO RETRACT AND DID NOT CORRECTLY SECURE THE CONTACT. A GRINDING NOISE COULD BE HEARD WHEN BEING PULLED DOWN TO FASTEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. UPDATED 6/4/13 *CN UPDATED 06/14/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507543April 8, 2013
SUSPENSION, VISIBILITY/WIPER, STRUCTURE
I PURCHASED MY 2003 MITSUBISHI OUTLANDER IN FEBRUARY, 2013 WITH 104,000 MILES ON IT. AT FIRST EVERYTHING SEEMED FINE, BUT AFTER 2 WEEKS THE BACK END OF THE CAR ON THE PASSENGER SIDE SQUEAKS AND MAKES LOTS OF NOISE. AT FIRST IT WOULD ONLY DO IT A LITTLE BUT IT GOT WORSE AND WORSE WITHIN A COUPLE WEEKS IT CONSTANTLY MAKES NOISE, WHICH IS VERY ANNOYING. I THINK THE DEALERSHIP MUST HAVE DONE A QUICK CHEAP FIX ON IT SO WHEN I TEST DROVE IT, IT WOULD NOT DO IT UNTIL IT WAS PURCHASED. I ALSO HAVE WATER SEEPING IN IN THE FLOOR NEXT TO THE DOOR ON THE DRIVER SIDE AND WATER COMING THROUGH THE DASH AREA ON THE PASSENGER SIDE WHEN IT RAINS OR IN A CAR WASH. I READ ONLINE THAT THAT CAN CAUSE ELECTRICAL PROBLEMS WHICH WORRY'S ME. MY HEAD LIGHTS ALSO HAVE CRACKS AND FOGGED UP AND MAKES IT HARD TO SEE AT NIGHT, WHICH I'VE SEEN TO BE A COMMON PROBLEM WITH THIS CAR. I DON'T UNDERSTAND WHY THIS CAR WAS NEVER RECALLED FOR ALL THE PROBLEMS IT HAS, THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502217March 9, 2013
STEERING
I HAD OWNED MY OUTLANDER FOR JUST OVER A WEEK AND WAS ATTEMPTING A NORMAL LEFT HAND TURN. MY LONG-SLEEVE, CUFFED SHIRT BECAME CAUGHT ON THE LOWER PORTION OF THE RIGHT PADDLE SHIFTER. AS I ATTEMPTED TO STRAIGHTEN THE CAR FROM THE TURN, THE WHEEL TURNED AND PULLED MY STUCK RIGHT ARM INTO AN OPENING ON THE STEERING WHEEL.CONSEQUENTLY, MY VEHICLE CONTINUED TURNING INTO ONCOMING TRAFFIC AS I BOTH TRIED TO STOP AND FREE MY ARM. LUCKILY, APPROACHING TRAFFIC SAW MY CAR IN ENOUGH TIME TO AVOID HITTING ME. I WAS NOT ABLE TO FREE MY HAND UNTIL I BROUGHT THE CAR TO A STOP AND REPOSITIONED THE STEERING WHEEL. THE PADDLE SHIFTERS ON THIS CAR ARE EACH OVER 4" LONG AND AWKWARDLY PLACED ON THE STEERING COLUMN. CLOTHING OR JEWELRY CAN EASILY BECOME ENTANGLED IN THE MECHANISM. I BELIEVE MY SAFETY AND THE POTENTIAL SAFETY OF OTHER OUTLANDER OWNERS IS IN QUESTION. I HAVE ASKED THE COMPANY TO REMOVE THEM FROM MY CAR TO WHICH MITSUBISHI CORPORATE REPLIED "WE ARE UNABLE TO PROVIDE ANY PROCEDURES OR RECOMMENDATIONS FOR THE REMOVAL OF THE PADDLE SHIFTERS." MY DEALERSHIPS HANDS ARE TIED WITH MITSUBISHI HEADQUARTERS POSITION. I FEEL THAT THE COMPANY IS MAKING LIGHT OF MY CONCERN AND HAS NO INTEREST IN ACKNOWLEDGING OR SOLVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498258February 15, 2013
WHEELS
TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT SNOW WAS BUILDING IN THE RIMS, CAUSING THE FAILURE. THE RIMS WERE CLEANED AND THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED EACH SUBSEQUENT TIME THAT IT WOULD SNOW. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497887February 12, 2013
WHEELS
DURING A SNOW STORM SNOW BECAME PACKED INTO THE RIMS AND CAUSED SEVERE VIBRATION IN THE TIRES. IT HAPPENED AGAIN AFTER THE NEXT SNOW STORM. THERE HAVE BEEN 4 OCCASIONS OF DRIVING THROUGH SNOW AND EACH TIME THE CAR SHAKES BADLY. TOOK IT TO THE DEALER TO COMPLAIN AND I WAS TOLD THERE IS NOTHING THAT CAN BE DONE OTHER THAN TO STOP AND PHYSICALLY REMOVE THE SNOW OR TAKE IT TO A CAR WASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496880February 8, 2013
AIR BAGS, STRUCTURE:BODY
SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10493807January 22, 2013
EXTERIOR LIGHTING
ARRIVED HOME AFTER PURCHASE AROUND 8PM. NOTICED WATER CONDENSATION INSIDE DRIVER SIDE HEADLIGHT. BROUGHT BACK TO DEALER TWICE. FIRST TIME BACK NO ANSWERS, SECOND TIME BACK THEY SAY "IT IS DUE TO THE CAR SITTING IN THE PARKING LOT FOR A WHILE, NO REPAIRED NEEDED" DUE TO THE COLD TEMPERATURE OUTSIDE AND THE HOT TEMPERATURE INSIDE THE HEADLAMP THE WATER CONDENSATION BEGINS TO CLOULD THE VIEW OF ACTUAL LIGHT THUS DECREASING VISIBILITY ON THE DRIVER SIDE DUE TO THE BLOCKED LIGHT. BASICALLY DRIVING WITH ONE HEADLIGHT~ MUST BE A FAULTY SEALED HEADLAMP ENCLOSURE THAT NEEDS TO BE RESEALED,RECALLED, OR JUST REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482354October 26, 2012
AIR BAGS
CAR WAS STRUCK ON HIGHWAY ON ITS SIDE AND WAS PUSHED OFF THE ROAD THROUGH 30FT OF TREES. DAMAGE TO ALL SIDES OF CAR (TOTALED) EXCEPT REAR. NO AIR BAG WENT OFF DESPITE SEVERITY OF CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10479403October 9, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE TEMPERATURE CONTROL KNOB WAS DIFFICULT TO TURN. THE COTACT MENTIONED THAT AFTER SOME TIME THE KNOB DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473949September 5, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A GAS LEAKAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/03/12*LJ THE CONSUMER STATED THE VEHICLE LEAKED GAS AND OMIT GAS FUMES FROM THE GAS TANK. UPDATED 10/05/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472872August 29, 2012
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE ACCELERATOR PEDAL POSITION SENSOR. THE LOCAL MECHANIC INSTALLED A MANIFOLD ABSOLUTE PRESSURE SENSOR TO THE ENGINE HOWEVER THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE ACCELERATION FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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