Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11030459September 29, 2017
STRUCTURE:BODY
WATER IS LEAKING THROUGH THE INTERIOR ROOF AND SIDES OF SUV. THE HEADLINER IS DAMAGED WITH WATER STAINS, FLOORS SOAKING WET IF IT RAINS HEAVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029708September 21, 2017
FUEL SYSTEM, GASOLINE
HEAVY SMELL OF GASOLINE WHEN FUEL TANK IS FILLED. FILL GARAGE WITH FUMES. CHECK ENGINE LIGHT IS ON. IF FILLED TO A HALF TANK OR SO, NO INDICATION OF FUEL SMELL. DOES NOT APPEAR TO BE LEAKING. I HAD AN ASE CERTIFIED MECHANIC LOOK AT IT AND THE FUEL TANK AS WELL AS FILLER NOZZLE ARE DETERIORATED. I CALLED MITSUBISHI MOTORS NORTH AMERICA AND THEY ACTED AS IF THIS WAS THE FIRST TIME THEY EVER HEARD OF THIS PROBLEM. I CALLED MULTIPLE DEALERS, AND ALL HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR CUSTOMERS. THE INTER-NET IS FULL OF SIMILAR COMPLAINTS ON 2003 TO 2006 OUTLANDERS. I HAVE HAD A RECALL FOR THE FRONT END BECAUSE OF EXCESSIVE RUST MAKING IT UNSAFE TO DRIVE. I DO NOT THINK THIS IS A NORMAL WEAR AND TEAR WITH THE FUEL TANK. MITSUBISHI SHOULD ACKNOWLEDGE THIS PROBLEM AND CORRECT IT FOR THEIR CUSTOMERS. I AM THE ORIGINAL OWNER. THE CAR IS ALWAYS GARAGED WHEN NOT BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022937September 12, 2017
POWER TRAIN
I PURCHASED A 2016 MITSUBISHI OUTLANDER IN 9/2015 FROM LARRY J MITSUBISHI. IN AUGUST OF 2016, WE RECEIVED A LETTER ABOUT A RECALL(SR−16−006 ON THE TRANSMISSION. THE ISSUE IS A MAJOR SAFETY HAZARD THAT CAN CAUSE A CRASH IN THE MIDDLE OF HIGHWAY USE, INTERSECTION OR HEAVY FLOWING TRAFFIC. UPON THE RECALL, WE TOOK VEHICLE TO LARRY J IN 9/2016 TO HAVE A THE PROPOSED FIX TO RE FLASH THE SOFTWARE. VEHICLE DROVE GREAT UNTIL 08/2017, WITH HESITATION AND SLUGGISH ACCELERATION. WE TOOK VEHICLE TO SAME DEALERSHIP TO HAVE IT INSPECTED ON 08/10/2017. IN SPEAKING WITH SERVICE ADVISOR, THE TRANSMISSION WAS HAVING THE SAME ISSUE AND PERFORMED FIX, RE FLASH, AS NOTED IN THE RECALL BULLETIN. WE THEN DROVE VEHICLE ON 08/12/2017 TO MILLEDGEVILLE, GA(4 HOURS FROM HOME) AND BEGAN NOTICING HESITATION AND ACCELERATION ISSUES WHEN ARRIVING ABOUT AN HOUR FROM OUR DESTINATION. UPON LEAVING THAT EVENING TO HEAD BACK TO CHARLOTTE(4 HOURS FROM HOME) THE VEHICLE TOOK A LONG TIME TO PICK UP SPEED AT LIGHTS AND INTERSECTIONS. ENGINE LIGHT CAME ON AND I WAS ABLE TO PULL INTO AUTO ZONE AND CAPTURE ERROR CODES. WE CHECKED INTO HOTEL AND PLANNED TO LEAVE IN THE MORNING. THE NEXT MORNING, DROVE NOT IN 1/8 OF A MILE AND VEHICLE STALLED OUT AT AN INTERSECTION AND HAD TO BE PUSHED OFF THE ROAD. THIS IS A VERY DANGEROUS SITUATION WHEN YOU ARE DRIVING 70MPH AND HAVE TO SLOW DOWN AND CANNOT PICK BACK UP AND SEE 16-WHEELER AND LARGE SUV'S COMING BEHIND YOU OR GOING 45 MPH AND THE VEHICLE JUST STALLS IN THE MIDDLE OF THE INTERSECTION. TO MAKE MATTERS WORSE, MITSUBISHI CORPORATION IS OF ANY HELP WHEN SEEING ANY REIMBURSEMENT FROM OUT OF POCKET EXPENSES. I HAVE DOCUMENTS ON A WORD DOCUMENT WITH PHOTOS, REPAIR ORDERS, RECEIPTS ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022631September 11, 2017
POWER TRAIN
SHIFT LEVER GETS STUCK IN (P) PARK POSITION. WHILE IGNITION IS IN ON POSITION, BRAKE PEDAL IS DEPRESSED, AND THE REAR BRAKE LIGHTS ARE ILLUMINATED THE VEHICLE WILL NOT COME OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022245September 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I BOUGHT MY WIFE A NEW 2017 MITSUBISHI OUTLANDER SPORT ES FOR OUR ANNIVERSARY ON 1/24/2017. THE DOESN'T EVEN HAVE 5K MLS ON IT. RECENTLY ON 9/5/17 THE CAR STARTED TO ACT WEIRD. FROM A STOP TO GO THE CAR WOULD NOT DRIVE NORMAL. IT HAS A SLOW GET UP TO CATCH SPEED. IT DRIVES LIKE 10MPH FOR A WILE AND THEN SOMETIMES GOES BACK TO NORMAL. SHE HAS TO TURN THE IGNITION FROM ON TO OFF SO THE CAR KIND OF GOES BACK TO DRIVING NORMALLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021454September 5, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MISSION MITSUBISHI (9800 PEDRO AVE, SAN ANTONIO, TX 78216, PHONE NUMBER: (210) 342-2886) AND WAS INFORMED THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021080September 1, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO WILLIAM LEHMAN MITSUBISHI OF MIAMI (21000 NW 2ND AVE, MIAMI, FL 33169) AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD GO BACK TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/06/17*LJ THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020869August 31, 2017
SEATS
POWER DRIVER SEAT ROCKS FORWARD AND BACK DURING ACCELERATION, STOPPING, STATIONARY AND GOING OVER BUMPS. THIS HAPPENS ON CITY STREETS AND ON THE HIGHWAY. SEVERITY OF ROCKING MOTION VARIES DEPENDING ON SEAT HEIGHT ADJUSTMENT. HAD SEAT REPLACED AND REPLACEMENT HAS BEEN DOING THE SAME. HAS BEEN DOING IT SINCE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020613August 30, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT HEARD A CLANKING NOISE COMING FROM UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP DEALER LOCATED AT 1590 HYLAN BLVD, STATEN ISLAND, NY 10305 WHERE IT WAS DIAGNOSED BOTH FRONT COIL SPRINGS HAD FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE HAD PREVIOUSLY BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020647August 30, 2017
FUEL/PROPULSION SYSTEM
THE FUEL TANK HAD TO BE REPLACED BECAUSE THE FUEL VAPORS WERE LEAKING INTO THE CAB OF THE VEHICLE, THIS WAS TRULY AN OBSTACLE TO DRIVING THE VEHICLE. THE LOCAL MISUBISHI DEALER SAID THAT THIS WAS NOT UNUSUAL THE COST TO REPLACE THE FUEL TANK AND RELATED GASKETS, HOSE LINES, C;AMPS, ETC. WAS $1,750.00. FAST FORWARD TO JAN. 9, 2017 ;THE VEHICLE WAS CALLED IN TO BE INSPECTED FOR CORROSION OF FRONT CROSS MEMBER. MISUBISHI APPLIED ANTI RUST AGENTS TO THE CROSS MEMBERS IN QUESTION. THIS IS A SECONDARY ISSUE THAT I AM CONCERNED ABOUT THE COST I PAID FOR THE FUEL TANK ISSUE AND THE CORROSION ISSE OF THE CROSS MEMBERS. HOWEVER PRIMARILY MY CONCERN IS I QUESTION THE SAFETY OF EACH MATTER ALONG WITH THE POTENTIAL THAT OTHERS OWNERS MAY BE UNAWARE OF THE CIRCUMSTANES I HAVE LISTED AND JUST MIGHT EXPEREIENCE SOMETHING VERY TRAGIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020503August 30, 2017
AIR BAGS, SEAT BELTS
I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11019423August 24, 2017
AIR BAGS, UNKNOWN OR OTHER
AIR BAG LIGHT ALWAYS ON. ALTERNATOR CONTINUES TO RUN EVEN WHEN CAR IS TURNED OFF WHICH KILLS MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019267August 24, 2017
UNKNOWN OR OTHER
THE SHIFTER ASSEMBLY CAME APART AFTER I SHIFTED FROM PARK TO DRIVE. PLASTIC PIECES AND INDICATOR COVERS POPPED OUT THROUGH THE CENTER CONSOLE AND WERE VISIBLE. WHILE I WAS DRIVING THE BUNCHED UP PLASTIC PIECES WOULD CAUSE MY VEHICLE TO GO INTO NEUTRAL, AND I WOULD HAVE TO HOLD MY SHIFTER IN DRIVE TO PREVENT IT FROM SLIPPING BACK INTO NEUTRAL . UPDATED 10/25/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019084August 23, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WILLIAMSON NISSAN LOCATED AT 310 WESTERN BLVD, JACKSONVILLE, NC 28546 WAS CONTACTED AND REFUSED TO DO THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015818August 16, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, AN ABNORMAL WHINING NOISE WAS HEARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014277August 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 17V461000 (VISIBILITY). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BIRMINGHAM MITSUBISHI 9008 PARKWAY EAST, BIRMINGHAM, AL 35206, 205-957-6444) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013755August 8, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MITSUBISHI MOTORS DEALER LOCATED IN PATCHOGUE, NY, BUT WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013335August 7, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE BEING OPERATED OVER 60 MPH. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11012748August 4, 2017
SUSPENSION
DRIVER'S SIDE FRONT COIL SPRING FRACTURED AND SEPARATED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012560August 3, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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