Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11092799May 9, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT RETRACTOR FAILS TO LOCK. PER MITSUBISHI SERVICE DEPARTMENT, SEAT BELT ASSEMBLY DOES NOT HAVE AN UNLIMITED WARRANTY. SEAT BELTS SHOULD NOT FAIL. AS A MAJOR SAFETY EQUIPMENT IN A VEHICLE, SEAT BELTS SHOULD HAVE A LIFETIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090823April 28, 2018
AIR BAGS
MY CAR WAS TOTALED A FEW DAYS AGO I WAS DRIVING HOME AND HIT A DEAR AT 55MPH AND MY AIR BAGS DID NOT DEPLOY MY FRONT END WAS DESTROYED MY RADIATOR WAS DESTROYED ALONG WITH OTHER PARTS OF THE CAR AND THE CAR WAS CONSIDERED TOTALED. I WAS INFORMED MY AIR BAGS SHOULD OF DEPLOYED BUT THEY DID NOT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11090827April 28, 2018
VISIBILITY/WIPER
WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, MY WIPERS DISCONTINUED WORKING. THERE IS NO BLOCKAGE AND THE VEHICLE IS LESS THAN A YEAR OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090085April 25, 2018
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR
GLASS SPONTANEOUSLY CRUMBLED AND SHATTERED ON REAR PASSENGER DOOR. THE VEHICLE WAS PARKED AT HOME IN MY DRIVEWAY. WE WERE GETTING INTO THE VEHICLE AS USUAL IN THE MORNING TO LEAVE FOR THE DAY. THE DOOR WAS NOT SLAMMED, THERE WERE NO VISIBLE CRACKS, SCRATCHES, OR CHIPS ON THE GLASS. NO VISIBLE DAMAGE TO THE VEHICLE OR BLUNT OBJECTS IN THE AREA THAT WOULD INDICATE FOUL PLAY. WE COULD NOT FIND ANYTHING THAT WOULD EXPLAIN SUCH A RANDOM BREAKING OF THE GLASS. MY DAUGHTER SUSTAINED MINOR CUTS ON HER LEG FROM THE GLASS FALLING INTO THE REAR PASSENGER SEAT. FIRST AID WAS GIVEN, BUT NO IMMEDIATE MEDICAL ATTENTION WAS NECESSARY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11090127April 25, 2018
VISIBILITY/WIPER, PARKING BRAKE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V10300 (VISIBILITY) AND 18V07000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (EL CAJON MITSUBISHI, 247 EL CAJON BLVD, EL CAJON, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT THEY COULD NOT FORCE THE DEALER TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089597April 23, 2018
POWER TRAIN
I PURCHASED MY 2007 MITSUBISHI FROM QUAKERTOWN MITSUBISHI IN APRIL ON 2017. IN THE LAST MONTH MY CAR WILL BE STUCK IN THE PARK POSITION WHEN TRYING TO MOVE OUT OF PARK THE CARE WON'T MOVE. I CALLED THE DEALERSHIP TO GET MY CAR LOOKED AT. WHEN I MADE THE APPOINTMENT I WAS NOT TOLD THAT I WOULD BE CHARGED A 59.95 DIAGNOSTIC FEE. I DID NOT PAY THE FEE BECAUSE I DIDN'T HAVE THE FUNDS. THEY DID REPLACE MY WIPERS PER THE RECALL. I HAVEN'T HAD ANY OTHER PROBLEMS UNTIL NOW. I MAKE MONTHLY PAYMENTS ON THIS CAR AND STILL OWE OVER 9 THOUSAND ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088443April 16, 2018
SUSPENSION
CROSS MEMBER RECALL. TAKING TOO LONG FOR SCHALLER TO PERFORM REPAIR/RECALL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085120April 15, 2018
ENGINE
ON APRIL 12TH, THURSDAY NIGHT AROUND 8 PM, I WAS HEADING NEAR THE I-290/ I-90 INTERSECTION, RIDING ON I-90 WEST. I HEARD A SHARP CRACK IN THE FRONT OF THE CAR. I LOST POWER STEERING, CHECK BATTERY CHARGE LIGHT CAME ON AND WITHIN 2-3 MINUTES, ENGINE OVERHEATING LIGHT CAME ON. I BROUGHT MY CAR TO A STOP IN A SAFE AREA BETWEEN THE INTERSECTING HIGHWAYS. A HIGHWAY WORKER PROTECTED ME WITH HIS SAFETY TRUCK TILL AAA TOW TRUCK TOOK MY CAR TO THE LOCAL SCHAUMBURG MITSUBISHI DEALER ANY STEPS YOU TOOK TO ISOLATE THE PROBLEM, SUCH AS CHECKING FOR FLOOR MATS. BE SPECIFIC ABOUT WHAT YOU DID AND HOW YOU DID IT. THE DEALER/SERVICE PERSONNEL FOUND THAT THE BELT TENSIONER BEARING WAS PULLING OUT AND THE BELT WAS NOT RIDING ON THE PULLEY CORRECTLY. THE TENSIONER WAS REPLACED AND THE SERPENTINE BELT WAS REPLACED I BELIEVE THIS IS A DESIGN FAULT WITH THE BELT TENSIONER/ BEARING AND SHOULD BE FIXED FOR THESE CARS. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A FAIRLY COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083340April 4, 2018
VISIBILITY:GLASS, SIDE/REAR
BACK WINDOW SHATTERED OUTWARD WHILE PARKED AND NO ONE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926908April 3, 2018
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:FRAME AND MEMBERS
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083113April 3, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A POLICE OFFICER AND A POLICE REPORT WAS FILED. THE OFFICER INFORMED THE CONTACT TO PARK THE VEHICLE DUE TO THE FAILURE. THE DEALER (PERUZZI MITSUBISHI, 130 LINCOLN HWY, FAIRLESS HILLS, PA 19030) WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL TO COVER THE REPAIR. THE INSURANCE COMPANY WAS NOTIFIED AND WAS TO INSPECT THE VEHICLE AND COVER THE REPLACEMENT OF THE REAR GLASS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083141April 3, 2018
SERVICE BRAKES
ON MARCH 6, 2018 I WAS INVOLVED IN A CRASH. I REAR ENDED ANOTHER VEHICLE IN SLOW MOVING BUMPER TO BUMPER TRAFFIC. WHEN I HIT THE BRAKE THE CAR BEGAN TO SLIDE STRAIGHT FORWARD. NO PULSATION FROM THE ANTI-LOCK BRAKES. I WAS AND AM VERY SURPRISED THAT MY CAR DID NOT STOP IN TIME. IN THE INTERIM I SETTLED MY CLAIM WITH MY INSURANCE COMPANY. ON 3/29/2018. ON 3/30/2018 I RECEIVED A LETTER FROM MITSUBISHI TELLING ME OF AN ISSUE THEY CALL A "PARKING BREAK" PROBLEM. I HAVE ASKED SEVERAL MECHANICS ABOUT THE POSSIBLE NEED TO REPLACE "THE PISTON ASSEMBLY OF THE REAR BRAKE CALIPER WILL BE REPLACED WITH A COUNTERMEASURE UNIT". I HAVE BEE ASSURED THIS COULD HAVE CAUSED A FAILURE TO THE ANTI-LOCK BRAKING SYSTEM. BECAUSE I NO LONGER OWN THE CAR I HAVE NOTIFIED ALLSTATE INSURANCE OF THE PRESENT RECALL. IF POSSIBLE THIS SHOULD BE AN URGENT RECALL. SADLY I HAVE LOST THOUSANDS OF DOLLARS AND A RECORD OF 36 YEARS OF ACCIDENT FREE DRIVING. PLEASE INVESTIGATE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11082432April 2, 2018
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT CONTINUED DRIVING AND PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE MUFFLER WAS DETACHED. THE CONTACT CALLED BELL MITSUBISHI (1500 U.S. 1, RAHWAY, NJ 07065, (732) 388-8800) IN AN ATTEMPT TO TRADE-IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082529April 2, 2018
STRUCTURE:BODY, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY), 18V103000 (ENGINE AND ENGINE COOLING), 18V103000 (STRUCTURE), AND 18V103000 (VISIBILITY). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE NEAREST DEALER WAS TWO STATES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082555April 2, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE WOULD WOBBLE. THE VEHICLE WAS TAKEN TO DAYTONA MITSUBISHI (LOCATED AT 510 N NOVA RD, DAYTONA BEACH, FL 32114), BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE SAME DEALER A FEW YEARS AGO FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT A FLAT SPOT FROM THE TIRE CAUSED THE FAILURE. THE DEALER PERFORMED AN ALIGNMENT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080727March 21, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE SPEED WAS UNKNOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER WAS DRIVING AND SUSTAINED A CHEST INJURY AND A BRUISED RIGHT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-267758994. PRIOR TO THE CRASH, THE VEHICLE WAS THOROUGHLY INSPECTED AT MISSION MITSUBISHI (9800 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 342-2886) WHERE THE DEALER STATED THAT THE BALL JOINTS WOULD SOON NEED REPLACEMENT. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST WITH THE VEHICLE DUE TO THE CONTACT'S INSURANCE COMPANY LOOKING INTO THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11079728March 16, 2018
AIR BAGS, ELECTRICAL SYSTEM, STEERING
FAULTY CLOCK SPRING IN MY STEERING WHEEL WHICH CAN CAUSE THE AIR BAG TO NOT DEPLOY IF OR WHEN THIS VEHICLE IS IN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079779March 16, 2018
UNKNOWN OR OTHER, ENGINE
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079037March 14, 2018
ENGINE
I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY SERPENTINE BELT POPPED OFF THE TENSIONER WHICH CAUSED ME TO LOSE MY POWER STEERING AND THEN RESULTED IN MY RADIATOR BLOWING ON THE SIDE OF THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079035March 14, 2018
UNKNOWN OR OTHER
THE CRUISE CONTROL AND ALL THE AUDIO CONTROLS NO LONGER WORKS IN MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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