Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11758994August 24, 2026
FUEL/PROPULSION SYSTEM
After pumping gas there is a strong smell of gasoline in the vehicle. This is a safety issue for anyone in the vehicle inhaling the fumes. It seems to get stronger when the vehicle is on (for instance at a stop light) the dealership acknowledge this was more common for the 2024 and 2025 models and only a service alert. Vehicle has been inspected by a service tech. No warning lights are on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758470August 21, 2026
ENGINE
This is the issue I’m having with this vehicle since I purchased it July3,2026 car shuts off in middle of road and car also loss of power in middle of road while still trying to press gas then jerks backfire issue was reported to dealership. Brand new vehicle but keep having issues that’s not being reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757959August 19, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-001, SR-23-001, and SR-22-003.The local dealerships claim the recall was already completed in April. However, if the safety issue was truly and permanently fixed, the "Remedy Status" column would match and say "Completed." Instead, the manufacturer's live system explicitly says "Repair Available," proving my vehicle is legally owed the updated software fix.Despite this clear safety status, Jeremy Franklin Mitsubishi (demanding $182) and Northtowne Mitsubishi (demanding $169) are refusing to perform these safety repairs unless I pay an out-of-pocket diagnostic fee. Mitsubishi Corporate Customer Relations has also refused to stop the dealerships from imposing these illegal financial barriers on an open federal safety recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757335August 17, 2026
SUSPENSION, STEERING
This vehicle recieved the [XXX] recall treatment in 2019 but the crossmember snapped anyway in april 2026. It snapped all the way through on the driverside causing the wheel to go completely sideways pulling out the cv axle with it, smashing into the wheel well and fender making the driverside door inoperable, and causing the TOTAL loss of control and needed emergency towing off the roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756554August 12, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired without cost to the owner. The dealership that serviced a previous recall was Doug Smith Mitsubishi in American Fork Utah, however this didn't fix the issue. I also paid money for a diagnostic service and the service center could not determine why the camera is not triggering. The warning sounds/alerts still work. Please help. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756256August 11, 2026
FUEL/PROPULSION SYSTEM
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756047August 10, 2026
TIRES
I rented this car from Drivo on July 17th. On the 21st we noticed the tire light. When we went to the garage to get this checked the two rear tires were bald, with the wires showing through the tires. We have photos of this, and a statement from the garage that the tires were in an illegal/unroadworthy condition. Despite raising this in many emails with the company, Drivo/Ace, nobody has made any response to our safety concerns. I think that this car may still be in an unroadworthy condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755933August 10, 2026
FORWARD COLLISION AVOIDANCE, SEAT BELTS
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH, the Forward Collision Avoidance system failed to activate as needed and the vehicle nearly crashed into the rear of another vehicle. The contact stated that during the failure, the vehicle in front struck a pedestrian, and the pedestrian went airborne and landed on the hood of the contact's vehicle. The contact stated that the Forward Collision Avoidance system failed to immediately activate, and the brake pedal was depressed to avoid crashing into the rear of the vehicle ahead. The pedestrian sustained unknown injuries and was transported to the hospital. The contact mentioned that the vehicle was taken to a dealer on several occasions for the seat belts failing to latch and secure the occupants. The dealer mentioned that there might be crumbs preventing the latch however, the contact mentioned that theory was not possible for the driver's seat belt. The failure was present with the seat belts in the second and third row seats. The cause of the failure was not yet determined. A Police report was filed at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11755906August 10, 2026
ELECTRICAL SYSTEM
My 2024 Outlander locked all the doors while the engine was running and the FAST key was inside the vehicle. I exited normally through the driver’s door and did not intentionally lock the vehicle. I want this documented on the repair order and I’d like the keyless-operation system checked, including the interior key antenna and any BCM/keyless-system faults or available software updates. I am available for inspection. Not reproduced except by myself. Vehicle has been inspected by no one. No warning. This is a hazard because a child or pet could have been locked inside. I could be stranded in an unsafe location or in severe weather that would pose a risk to myself. The car could run out of gas by the time I’d figure out how to get back inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754608August 3, 2026
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
While I was driving on 77 south in Charlotte nc rt before exit 11 I heard a scraping and rattling sound then a loud pop. My air pressure immediately came on and dropped to zero for the passenger rear tire. I got off and pulled to the side of the road until road side assistance was able to tow my vehicle. My tire is p255/45 r20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754050July 31, 2026
EXTERIOR LIGHTING
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754088July 31, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The vehicle exhibits an intense, overpowering raw gasoline smell inside the passenger cabin, specifically originating from beneath the rear seat area. When the climate control/AC fan is turned on, raw fuel vapors are siphoned directly out of the dashboard air vents into the faces of the occupants, causing headaches and dizziness.Two independent mechanics have pressure-tested the fuel lines and confirmed there are no liquid fuel leaks, proving this is a structural vapor siphoning defect. Mitsubishi has documented this exact factory defect under TSB TS-25-13-001 (NHTSA ID: MC-11018002-0001), but the local dealership refuses to perform the safety repair without a massive out-of-pocket payment because the vehicle has 87,000 miles. This is an immediate fire and health hazard for anyone inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753974July 31, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE, BACK OVER PREVENTION
The contact rented a 2024 Mitsubishi Outlander from Drivo Car Rental. The contact stated that while driving at an undisclosed speed, there was an abnormal sound. The contact stated that there was a vibrating sound coming from the hood. The front windshield was fractured on the passenger's side, and the instrument cluster failed to function as intended. The contact stated that the safety features were inoperable, and the vehicle was almost involved in a crash. No warning lights were illuminated. The contact stated that the failure had occurred while traveling with the family. The contact stated that the vehicle was unsafe to drive. The vehicle was returned to Drivo Car Rental. The contact stated that while returning the vehicle to the agency, the contact was informed that the vehicle should not have been rented. In addition, the contact researched and became aware of an unrepaired recall associated with the VIN under NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753657July 30, 2026
FUEL/PROPULSION SYSTEM
You ca. have gas in the car and it still just cut off and say no gas and it be gas in their
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753656July 30, 2026
AIR BAGS, SEAT BELTS, WHEELS
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753257July 28, 2026
VEHICLE SPEED CONTROL
The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated that while driving approximately 25 MPH and pulling into the neighborhood through the slow-access gate, while the vehicle was approximately one foot from the gate, the brake pedal was depressed and the vehicle unintendedly accelerated. The vehicle crashed into the gate, causing the iron rails to detach. The contact was standing on the brake pedal with excessive force while attempting to steer the vehicle. The steering wheel was turned, and the vehicle suddenly came to a stop. There were no warning lights illuminated. There were no reported injuries. A police report was not filed. The contact was able to drive to the residence. The contact called a tow truck company, and the vehicle was towed to the local dealer. After several days, the dealer was unable to duplicate the failure after performing several system scans. The vehicle was not diagnosed or repaired. The insurance company was notified of the failure, and the vehicle was towed to a body shop. The manufacturer was not notified of the failure. The failure mileage was approximately 500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11752307July 23, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752161July 22, 2026
FUEL/PROPULSION SYSTEM
Make and Model of my car was recalled for a faulty Fuel Pump System, however my car was never listed as being one of those recalled, my fuel has now gone out due to this and I should be able to have this repaired. Car stalled in the middle of a busy intersection, will work once jumped, battery and alternator were both tested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749592July 10, 2026
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact stated that the failure was associated with TSB: 21-42A-001. The vehicle was taken to the local dealer, where it was test-driven, and the dealer was able to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 95,730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746298June 24, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Recall repair did not solve the camera problem. Rear camera and parking assist camera's do not come on. When car is shifted into reverse, camera does not appear. This issue was already reported and I have completed the recall maintenance for this issue and the problem still persists. This is a massive safety liability. I took the car into the dealership and they confirmed the recall maintenance has already been completed. They then charged me $100 to do a diagnostic test, but they couldn't determine why the cameras were failing. I paid $100 and left with nothing fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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