Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11606896August 6, 2024
SERVICE BRAKES
Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605814August 1, 2024
SERVICE BRAKES, WHEELS
There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605018July 29, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Warning reduced power engine sign came on out of no where. This is the second time this shows up on my dash.. plugged computer to it and shows code p0404 EGR valve stuck.. mileage at only 10,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602677July 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery in the key fob died. Upon attempting to turn the car on, the car completely shut off. Nothing works and is completely blacked out as if the battery is dead. Jumping the car with jumper cables rebooted the system but the same thing will happen ONLY when the battery in the key fob dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601631July 12, 2024
ELECTRICAL SYSTEM
My car does not lock. Ive changed the battery in the key fob a few times i cant use my key fob or the actual key to unlock or lock my car. Also while im driving down the road my car lights flicker a lot. Along with all my inside lights. Ive confirmed with my mechanic thats its not the radiator causing the problem. Also my car doeant shift good and sometime jerks when i come to a complete stop and then go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600478July 9, 2024
ELECTRICAL SYSTEM
The touchscreen does not work. This impairs use of the hands free telephone usage, volume levels, and altering of settings. This is a known problem, and Mitsubishi has recalled it in Australia. It is unsafe for any driver to not have ready access to hands free phone usage as it is well known how often distracted driving due to phones has caused accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600297July 8, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The warning light starts flashing to alert me it is not active, this happened periodically but the dealer was unable to see it happen. Saw it happening so I went to take it to the dealer but didn’t notice the car in front of me due to the flashing light taking my attention and hit the car in front of me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11599323July 5, 2024
SUSPENSION
At 15,000 miles the car began to exhibit a loud “knocking” and / or “clunking” sounds upon turning the steering wheel. Three dealerships later I’ve learned it is called a “strut bearing”, and that it’s covered under a “special coverage”. Which special coverage means that this is a widely known issue after the cars have be sold. This should be a total recall. They dealer a fixing it. Had to order parts. Of course no loaner car. Won’t be using the selling dealer any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597220June 27, 2024
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
Persistent issue where the vehicle will loose all power to brakes, engine, instrument cluster and infotainment. This issue has almost caused 2 crashes out of the 3 occasions in which it has occurred. When the issue happens all power is lost as if the car were rolling in neutral while off, no indication of what is wrong or anything of the sort. It happened on the highway going about 65 mph, was able to steer (without power steering support) into the emergency lane as the car dramatically dropped speed. The brakes were also not being supported by the booster so it was extremely difficult to push the pedal, thankfully it was on a bit of an uphill. Put the car manually into park after it stopped, and by itself the car restarted, although some of the cluster components and infotainment components were very slow to restart. The next time this happened was in slow traffic, once again the car shut off with no warning of any kind. Once I managed to get the brake pedal pushed far enough for the brakes to engage, I managed to stop the car within a foot or so of the person in front of me. Once again, I put the car in park and it was able to restart on its own. Both times it has been to the dealer, Don Herring of Plano, and as helpful as the service advisor is, there is still no solution in sight as they keep changing electrical components left and right. I am worried about the car becoming a rolling ball of metal that I cannot stop one day. I hope Mitsubishi figures this problem out, otherwise its a fatality waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595529June 20, 2024
UNKNOWN OR OTHER, POWER TRAIN
The shifter assembly was replaced by the manufacturer and I do not know if the item is available for inspection as the dealership handled the replacement. Mine and my daughters safety was put in danger on April 10, 2024 when I was turning into a parking space at my doctors office and went to put the car into park the car accelerated on its on over an embankment and into a busy 5 lane highway. When trying to stop the brakes failed several times and the only thing I could do to stop it was push the on off button to kill power to the engine. Upon stopping we looked at the car and saw quite a bit of damage to the car after going over the embankment and through several bushes and small trees. The problem has been confirmed by the dealer and manufacturer. The vehicle has been inspected by the dealership at which I bought the vehicle and by my insurance company. The week before the incident when trying to change shifts out of park into drive the car failed to shift and I had to turn the car off using the off on button to stop the power to the car and turn back on to get the car to shift out of park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11595066June 18, 2024
POWER TRAIN
I was driving home from work when the car started to violently shudder. I took my foot off the accelerator and it stopped, only to happen again when I resumed pressing the gas. This also causes the car to suddenly slow down somewhat dramatically. The tachometer also "bounces". I purchased this vehicle used and drove it for 6 or 7 months with no issues before this happened. I took I to a local mechanic who immediately identified it as the transmission. A check engine light came on and intermittently goes out and back on. This happened after the shuddering started. The problem is easily repeated just by simply driving the car. It has not been inspected by anyone other than the mechanic I took it to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594625June 16, 2024
POWER TRAIN
Delay in the accelerating pedal and hesitation, transmission will chande gear abnormal.Ac went out at same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594633June 16, 2024
AIR BAGS
SRS-Air Bag codes B1476, B1558, B1631 repeated triggering since 2020. History: - 9/30/20 - Dealer read code B1631 (DR Knee ABG Squib Short) & U0154 (OCM CAN Timeout), did not diagnose cause, erased codes - 4/12/21 ~0920 - check airbag light illuminated - 7/30/21 ~0800 & ~0920 - check airbag light illuminated -- called dealer; was informed since light extinguished I would be liable for diagnostic cost if not covered under warranty - 9/30/21 ~0700 twice - check airbag light illuminated - 11/16/21 ~0720 - check airbag light illuminated - 1/5/22 ~0630 - check airbag light illuminated - 1/14/22 ~1319 twice - check airbag light illuminated - 1/18/22 ~1550 & ~1700 - check airbag light illuminated - 1/19/22 ~1052 & ~1059 - check airbag light illuminated - 1/20/22 ~1304 - check airbag light illuminated - 1/25/22 ~1534 - check airbag light illuminated - 2/11/22 ~1000 - check airbag light illuminated - 3/19/22 ~1800 x 2, ~2245 - check airbag light illuminated - 5/16/23 ~1600 - check airbag light illuminated - 6/18/23 ~1426 - check airbag light illuminated - 6/22/23 ~0928 & ~0955 - check airbag light illuminated - 10/22/23 ~1040 - check airbag light illuminated - 6/16/24 - used personal car scan tool and found B1476 (IG1[A] voltage extraordinary low), B1558 (OCSS control unit), B1631 (DR knee ABG squib short) faults *** Original action by dealer in 2020 to simply delete latched codes did not remedy airbag problem...safety complaints at NHTSA indicate airbag failure during collision...this appears to be a serious public safety problem. ***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594088June 13, 2024
UNKNOWN OR OTHER
Moon roof detached while driving on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592741June 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592649June 5, 2024
STEERING, SUSPENSION
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the suspension. Additionally, the contact stated that the steering wheel was uncontrollable while driving. The contact stated that while turning the steering wheel to the right, the front wheels shifted in the opposite direction. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled to be taken to the dealer within the next several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590695May 25, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
Got in my car to go to work and blind spot service required light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590040May 22, 2024
VISIBILITY/WIPER
I was driving with shade closed and AC on for around 4hours since 6am from Alexandria - Lousiana. When I arrive in Dallas - TX I decided to open the shade from my sunroof glass and less than 1 minute as I open i heard and noise like a small explosion and saw a hole in my sunroof glass. The glass start to crack. Same moment I closed my shade and reduce my speed. I was 6 minutes from my Hotel. When I stop the car I saw that sunroof glass was in direction from inside to outside the car. Looks clearly that the explosion happened from inside to outside the car. I called to Mitsubishi Road Service and they sent a tow truck to send my car to Don Herring Dealer. After 3 days Mitsubishi called me and told by according pictures it was a rock that hit my glass and broken and they dont have nothing to do. Don Herring Dealer in Texas and Sport Mitsubishi in Orlando both of them assume that dont have any real evidence that was a rock because the glass exploded direction it was to up - showing that happened from inside to outside. I went to Safelite Glass company too and they told the same. As it is tempered glass must be broken in small pieces completely or total fallen inside the car. This looks like when I open the shade and because inside the car was too cold and outside was too hot had some thermical shock and sunroof glass not hold this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589873May 21, 2024
UNKNOWN OR OTHER
The key fobs aren't working ,vehicles are locking children inside and users are having to use manual key inside key fob to open..alot of people are not aware of key..this is a huge saftey issue with summer coming..we were in school drop off with 2 special ed kiddos and the car locked and would not unlock and when you go to the forum many many parents having kids locked inside cars... this started happening after the last computer update on my vehicle..dealer is attempting to fix friday but definitely a issue on a vehicle only 8 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589819May 21, 2024
STEERING
After this car sits for at least 10 minutes, upon first turn of the steering wheel, a “popping” is felt in the steering wheel, and a “clunk” noise is heard while turning the steering wheel to either the left or the right. A strut issue was advised for the 2022 outlander as a tech bulletin. However nothing as of yet for model year 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander