MINI Cooper Complaints
4,588 consumer complaints on file.
- #10819945January 13, 2016AIR BAGS
FRONT PASSENGER SEAT AIR BAG INDICATOR LIGHT STAYED ON FOR LONG PERIODS AND SOMETIMES WENT OFF. YESTERDAY BMW/MINI DEALERSHIP DIAGNOSED SEAT SENSOR MAT SENDING FAULT CODE. DEALERSHIP WOULD NOT LET ME HAVE COPY OF DIAGNOSTIC REPORT AND I ASKED SEVERAL TIMES TO HAVE A COPY. PART MUST BE DEFECTIVE. MY OUT OF POCKET COST TO REPLACE DEFECTIVE SENSOR MAT IS $1,371.00 FOR THE PART WHICH I HAD TO PREPAY BEFORE DEALERSHIP WOULD ORDER IT. LABOR TO INSTALL AND PROGRAM NEW PASSENGER SEAT SENSOR MAT IS ESTIMATED AT $505.00. MILEAGE AT TIME OF FAILURE AROUND 22,000. CAR IS ON AN ISLAND WHERE YOU CANNOT DRIVE LONG DISTANCES. I MUST REPLACE THE SENSOR MAT NOW, AT MY OWN EXPENSE, IN ORDER TO PASS STATE OF HAWAII ANNUAL AUTOMOBILE SAFETY INSPECTION. MINI COOPERS MANUFACTURED IN 2005 AND 2006 WERE RECALLED LAST YEAR FOR DEFECTIVE PASSENGER SEAT SENSOR MATS. I THINK THE 2007 MINI COOPERS SHOULD ALSO BE RECALLED FOR SAME DEFECT. MINI COOPER 2007 CONVERTIBLES WERE RECALLED FOR DEFECTIVE PASSENGER SEAT MAT SENSOR. WHY OMIT 2007 MINI COOPER HARD TOPS FROM THAT RECALL? IF MY CAR IS RECALLED IN THE FUTURE FOR THIS DEFECT, WILL I BE REIMBURSED BY BMW/MINI FOR MY OUT OF POCKET EXPENSES??
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819675January 12, 2016ENGINE
TIMINIG CHAIN TENSIONER HAD A WASHER STRIPPED, OIL WAS LEAKING ALL OF THER ENGINE AND IT WAS DOWN TO LESS THAN A QUART. IT'S A KNOWN ISSUE WITH MINI COOPERS ALL OVER THE INTERNET WHERE A $10 PART, IF NOT CAUGHT CAUSES MAJOR ENGINE REPAIRS, OR WORSE, ENGINE REPLACEMENT. MINI COOPER DEALER WONT FIX IT FOR FREE EVEN THOUGH IT'S TOUTED "MAINTENANCE FREE" CHAIN BELT. VEHICLE ONLY HAS 22,365 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819659January 12, 2016ENGINE
ENGINE RATTLE UPON STARTUP. NEXT THING I KNOW IS THE TIMING CHAIN GUIDES BROKE AND THE VALVES BENT. THOUSANDS IN REPAIR AND MINI WON'T COVER A THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819654January 12, 2016AIR BAGS
AIR BAG WARNING LIGHT ON. PASSENGER AIRBAG OFF DESPITE SOMEONE SITTING IN THAT SEAT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818946January 8, 2016STEERING
MY MINI COOPER S CONV, 2005, HAS BEEN HAVING STEEERING ISSUES FOR SOME TIME NOW. IT WILL RANDOMLY LOSE WHAT SEEMS LIKE THE POWER STEERING WHILE I AM DRIVING! I HAVE FOUND THAT BY TURNING THE CAR OFF (IF I AM STOPPED AND IN AREA WITH TIME TO TURN OFF MY CAR) THAT IT WORKS AGAIN FOR 10 MINUTES TO 30 MINUTES. OTHER TIMES I CAN DRIVE FOR 45 MINUTES NO PROBLEMS AT ALL. HOWEVER, MORE OFTEN THAN NOT THE STEERING GOES OUT IS NOT WORKING AS SOON AS I TURN THE CAR ON. I K NOW THAT I HAVE TO SELECT A DATE OF WHEN THIS HAPPENED AND I AM PUTTING TODAY'S DATE SINCE IT HAPPENS DAILY. HOWEVER, I WANT IT NOTED IT IS NOT ONLY TODAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818808January 7, 2016ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THIS IS THE PREVIOUS COMPLAINT THAT I HAD ABOUT THE 2009 MINI COOPER S CONVERTIBLE 2 WEEKS AGO WHICH HAS ADDITIONAL INFORMATION TODAY FROM THE CERTIFIED BMW MECHANIC HERE IN AUSTIN. MANUFACTURER: BMW OF NORTH AMERICA, LLC VEHICLE IDENTIFICATION NO. (VIN): WMWMS33589T... SUMMARY: " I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY...SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION.... THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS..." TODAY, I CALLED THE BMW REPAIR SHOP ONLY TO FIND OUT THAT THEY COULDN'T DO THE REPAIR BECAUSE THE ENGINE NEEDS TO BE REPLACED. IT HAS BEEN DAMAGED. THE COST FOR THE ENGINE REPLACEMENT IS ABOUT $4,000 IN ADDITION TO THE LABOR COST AND PREVIOUS COST WHICH BRINGS ME UP TO ALMOST $7,000 IN COST. THIS HAS REALLY GOTTEN OUT OF HAND. I ONLY HAD THIS CAR FOR 4 MONTHS AND WITH ALL THE PROBLEMS AND COST THAT IT INCURRED IS ALREADY SUCH A BURDEN, I'VE ALREADY LOST 2 WEEKS OF NOT BEING ABLE TO GO ANYWHERE. I HOPE THERE WOULD BE SOME KIND OF RESOLUTION. THIS CAR IS DEFECTIVE. I AM NOW STUCK WITH NOT HAVING A TRANSPORTATION AND A HUGE BURDEN OF CAR PAYMENTS, HUGE CAR REPAIR PAYMENTS AND LOSS OF PRODUCTIVE DAYS. NOT TO MENTION, IT IS UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817863January 5, 2016SERVICE BRAKES
IN COLD WEATHER THE DRIVER SIDE PARKING BRAKE FREEZES/STICKS. ONE OF MANY EXAMPLES WAS THIS MORNING. IT WAS 27 DEGREES IN MY GARAGE AND I WAS ABLE TO DRIVE WITH NO PROBLEMS, I DROVE FOR A FEW MILES WITH THE CAR FULLY WARMED UP. I STOPPED FOR COFFEE AND LEFT THE CAR RUNNING (WIFE IN CAR) AND RETURNED NO MORE THAN 5 MINUTES LATER. WHEN I TRIED TO DRIVE THE PARKING BRAKE WAS NOT RELEASED ALL THE WAY. AFTER DRIVING A SHORT DISTANCE THE PASSENGER REAR BRAKE WAS COOL TO THE TOUCH BUT THE DRIVER SIDE WAS RADIATING HEAT AND SMELLED OF BURNING BRAKES. THIS IS AN UNACCEPTABLE FLAW AND CAN BE DANGEROUS. THE REAR CALIPERS ARE RELATIVELY NEW AND THE BRAKE FLUID IS FLUSHED EVERY TWO YEARS. I ALSO HAVE A 2006 MINI COOPER THAT DOES NOT HAVE THIS ISSUE. A QUICK INTERNET SEARCH PROVIDES NUMEROUS EXAMPLES ALL SEEM TO BE ISOLATED IN THE 2004-2005 YEARS AND IN COLD CLIMATES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818159January 5, 2016SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I PURCHASED MY MINI COUNTRYMAN ON FEBRUARY 14, 2015 FROM THE LOCAL MINI DEALERSHIP. AT APPROX. 1447MILES, 7 MONTH INTO OWNERSHIP, I BEGAN HAVING TROUBLE WHEN TURNING ON THE CAR (THE CAR WAS STATIONARY) THE WARNING LIGHTS CAME ON FOR BRAKES, ABS AND TRACTION CONTROL AND REMAINED ON UNTIL CAR WAS TURNED OF REPEATEDLY OR DIVEN FOR A MILE AND THEN TURNED OF. I TOOK MY CAR BACK TO THE DEALERSHIP FOR REPAIRS ON: 10/02/2015 NO FAULTS IN THE ELECTRICAL SYSTEM WAS FOUND AND I WAS ASKED TO RETURN WHEN IT REOCCURS. 12/03/15 A FAULT MEMORY AND FAULTY R/F WHEEL SPEED SENSOR WAS DIAGNOSED, SENSOR WAS NOT IN STOCK. 12/04/15 I RETURNED WITH MY CAR TO HAVE THE FAULTY WHEEL SPEED SENSOR EXCHANGED. 12/05/15 TO 12/10/15 FAULTY RELUCTER WHEEL ON THE R/F WHEEL HUB, WHEEL SPEED SENSOR READINGS OFF, SIGNAL SCOPED AND R/F WHEEL HUB REPLACED. 12/28/15 AND ONGOING. ON 1/05/2016 MINI USA HAS GIVEN ME VERBAL ASSURANCE THAT I WILL GET THE CAR REPLACED WITH A NEW MINI OF MY CHOOSING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818266January 5, 2016STRUCTURE:BODY
THIS IS THE SECOND TIME IN 13 MONTHS THE REAR SUNROOF EXPLODED WHILE DRIVING FOR NO REASON. WE WERE DRIVING AROUND 45MPH AND IT SOUNDED LIKE A GUNSHOT. THE SCREEN WAS CLOSED BUT GLASS SHARDS FELL THROUGH THE SCREEN ALL OVER OUR DOG AND THE BACK SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817499January 4, 2016SEATS
WHILE DRIVING WITH THE DRIVER SEAT HEATER ON A BURNING SMELL AND SMOKE BEGAN TO FILL THE CAR. ADDITIONALLY, BEGAN FEELING EXTREME HEAT ON MY BACK. IMMEDIATELY PULLED OVER AND FOUND A SMALL FIRE ON THE SEAT BACK WHICH I HAD TO PAT OUT. NO INJURY WAS SUSTAINED. THE SEAT HEATER HAD BEEN IN OPERATION ROUGHLY 5 MINUTES. THIS IS A SIGNIFICANT SAFETY CONCERN AS THE SEAT HEATER SWITCHES ARE IN A LOCATION WHERE THEY ARE EASILY TURNED ON BY ACCIDENT. HAD I NOT BEEN ABLE TO PULL OFF THE ROAD IMMEDIATELY THE DAMAGES COULD HAVE BEEN SIGNIFICANTLY WORSE AND INJURY WOULD HAVE OCCURRED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10817435January 3, 2016AIR BAGS
PASSENGER SEAT OCCUPANCY SENSOR MALFUNCTION. AIRBAG ERROR LIGHTS ON DASH AND INTERMITTENT DISABLING THE AIRBAG WHEN PERSON IS SITTING IN PASSENGER SEAT WHILE DRIVING. THE SEAT SENSOR CAUSES THE AIRBAG TO DEPLOY DEPENDENT ON IF THERE IS SOMEONE SITTING IN SEAT. THIS COULD CAUSE NON DEPLOYMENT OF AIRBAG IN AN ACCIDENT WHEN A PASSENGER IS IN THE SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817392January 2, 2016ENGINE
MY DAUGHTER WAS DRIVING THE MINI COOPER ON HWY 101W WHEN THE CAR SUDDENLY AND WITH OUT WARNING LOST ALL POWER. SHE WAS FORTUNATE TO NOT HAVE BEEN STRANDED ON THE HIGHWAY. WE HAD THE CAR LIFTED AND TAKEN TO A BMW DEALER. THEY DETERMINED THAT THERE IS A HOLE IN THE #4 CYLINDER THAT IS RESPONSIBLE FOR THE LOSS OF POWER. THE CAR HAS 55K MILES ON IT AND IS 5K MILES OUTSIDE OF FULL WARRANTY. WE HAVE ALL SERVICE RECORDS WELL DOCUMENTED THAT EXCEED BMW \MC RECOMMENDATIONS. WE HAVE SINCE HAD THE CAR LIFTED AND TAKEN TO THE MC DEALER IN CAMARILLO CA. THEY WITH OUT EXPLANATION AS TO WHAT HAPPENED STATE THAT THE CAR NEEDS A NEW ENGINE AT OUR COST OF $6,500+. THIS IS CRAZY GIVEN THE LOW MILES AND THE FACT THAT IT HAS BEEN WELL MAINTAINED. THERE IS MUCH MORE INFORMATION THAT WE CAN PROVIDE HOWEVER THE SITE SEEMS TO TIME OUT AND THIS IS MY THIRD ATTEMPT AT WRITING THIS NOTIFICATION. PLEASE ADVISE OR CONTACT ME IF YOU CAN HELP WITH THIS MATTER. BMW IS FRAUDULENTLY SELLING THESE VEHICLES AS RELIABLE AND THEY NEED TO BE TAKEN TO TASK. REGARDS, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817218December 31, 2015STEERING
LOST POWER STEERING WITH BURNING SMELL AND LOTS OF SMOKE. AS EVIDENCED ON THE ATTACHED DOCUMENT, THE ENGINE WIRING HARNESS WAS BURNT. THE CAR COULD HAVE LOST ALL POWER. THE REPAIR BILL WAS $4097.91. I WAS WITHOUT A CAR FOR WEEKS WITH NO LOANER CAR OFFERED. NATIONAL MINI COOPER DENIED THAT THIS WAS AN ISSUE. THERE IS NOW A PENDING RECALL. THE NEW PARTS MIGHT ALSO NEED TO BE REPLACED. I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10817225December 31, 2015POWER TRAIN
THE CAR WOULD NOT EASILY SHIFT GEARS. WHEN I BROUGHT IT TO THE MINI COOPER DEALERSHIP, I WAS TOLD THAT ALL OF THE TRANSMISSION FLUID LEAKED OUT OF THE TRANSMISSION. THE TRANSMISSION IS "SEALED", SO THE TRANSMISSION FLUID CANNOT BE CHECKED OR CHANGED. I WAS TOLD THAT I NEEDED TO REPLACE THE TRANSMISSION AND CLUTCH. THE CAR SHOULD NOT HAVE A SEALED TRANSMISSION IF IT CAN DEVELOP A LEAK SO EASILY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816892December 29, 2015ENGINE
PURCHASED CAR W/50,000 MILES ON IT AND HAVE ALREADY HAD WATER PUMP REPLACED AND NOW WHILE DRIVING DOWN THE ROAD GOING ABOUT 40 MPH THE TIMING BELT BROKE AND BLEW PARTS INTO THE ENGINE, SO IT PRETTY MUCH NEEDS A NEW ENGINE ALREADY NOW 25,000 MILES AFTER WE BOUGHT IT. LOTS OF COMPLAINTS ABOUT THE TIMING BELT/CHAIN ON THESE 2010 MODELS. SEEMS ODD TO ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816908December 29, 2015ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I OWN A 2009 MINI COOPER S CONVERTIBLE. I BOUGHT IT 4 MONTHS AGO. I WAS DRIVING ON I35 GOING TO AUSTIN THE 26TH OF DECEMBER 2015. THE VEHICLE DIED WITHOUT A WARNING WHILE IN MOTION. I TURNED THE HAZARDS ON IMMEDIATELY DUE TO THE DANGEROUS SITUATION I WAS IN. THERE WAS NO SHOULDER TO THE RIGHT; I LET THE CAR COAST UNTIL I SAW THAT I COULD SAFELY STOP. A SAN MARCOS COP CAME TO HELP PUSH THE CAR FURTHER IN TO SAFETY BEFORE THE ELECTRICITY OF THE CAR COMPLETELY SHUT DOWN AND MY KEY FOB WAS STUCK IN THE IGNITION. I HAD IT TOWED TO A BMW REPAIR SHOP. I WAITED ANOTHER DAY FOR THEM TO OPEN BEING IT A HOLIDAY WEEKEND. THEN THEY CHECKED WHAT HAPPENED. THEY GAVE ME A LIST. THEY SAID THE VACUUM PUMP MELTED. THE REPORT SAID THAT, PULL VALVE COVER FOUND TIMING CHAIN GUIDES BROKEN DUE TO LOOSE CHAIN SLAPPING THEM NEEDS TIMING CHAIN, GUIDES AND ALL ASSOCIATED SEALS AND BOLTS. THEY GAVE ME A QUOTE OF $2300.00 FOR ALL THE PARTS NEEDED TO GET IT FIXED AND LABOR. I DID NOT GET ANY WARNING LIGHT WITHIN THE 4 MONTHS THAT I HAVE THE CAR. UNTIL I WAS IN THE HIGHWAY AND THE CAR WAS STALLING. I WAS IN A VERY DANGEROUS PLACE FOR THIS TO HAPPEN AND NOW I AM STUCK WITH SUCH A HIGH BILL AND UNCERTAINTY WHETHER MY CAR WILL BREAK DOWN AGAIN IN THE NEAR FUTURE AFTER I GET THE PROBLEM FIXED. THE BMW REPAIR SHOP SAID THE ENGINE DOESN'T SEEM DAMAGED BUT I STILL HAVE YET TO FIND OUT WHEN THEY START THE WORKING ON THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811843December 23, 2015AIR BAGS
AIRBAG LIGHT WILL NOT GO OUT, ALL THESE [XXX] MINI COOPERS HAVE PROBLEMS WITH AIRBAGS, THIS IS PRETTY IMPORTANT...MINI WANTS $1500 TO REPAIR A KNOWN ISSUE...HOW MANY PEOPLE NEED TO DIE BEFORE MINI IS FORCED TO DO THE RIGHT THING AND REPAIR THESE [XXX] CARS????????????????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811656December 22, 2015STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THERE WAS A PROGRESSING CONDITION IN WHICH THE STEERING WHEEL MADE AN ABNORMAL NOISE AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811345December 20, 2015ENGINE
TIMING CHAIN BROKE WELL BEFORE 10 YEAR OR 100000 MILES. THIS TIMING CHAIN BREAKAGE CAUSED MY ENGINE TO FAIL DUE TO PISTON DAMAGE OR CYLINDER DAMAGE. MY ENGINE NOW NEEDS TO BE REPLACED. MY VEHICLE WAS MOVING WHEN THE SOUND OCCURRED. WHEN I RESEARCHED THIS SOUND, I LEARNED IT MAY BE THE TIMING CHAIN AND TOOK IT TO THE GARAGE TO BE REPLACED. THE GARAGE REPLACED THE TIMING CHAIN AND WHEN THEY TOOK IT FOR A TEST DRIVE, IT DIDN'T SEEM TO BE RUNNING RIGHT AND AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE ENGINE WAS RUINED AND NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811179December 18, 2015ENGINE
THE TIMING CHAIN TENSIONER CAME LOOSE CAUSING AN OIL LEAK AND THE TIMING CHAIN TO SLIP/SKIP WHICH IN TURN CAUSED DAMAGE TO THE MOTOR AND NOW MY CAR NEEDS A NEW TIMING CHAIN & NEW MOTOR WHICH IS COSTING AROUND $9K. THIS CAR ONLY HAS 35K MILES ON IT & THIS SHOULD NOT HAVE HAPPENED! I WAS DRIVING ON THE FREEWAY WHEN ALL MY OIL LEAKED OUT, CAUSING LIGHTS TO FLASH & LOUD NOISES. ONCE PULLED OVER TO A GAS STATION AND FOUND ALL THE OIL WAS GONE, A MECHANIC THERE NOTICED THE TENSIONER COMING OUT, TIGHTENED IT, THEN REFILLED THE OIL. THE CAR HELD THE OIL AT THIS POINT BUT THEN THE CAR WOULD NOT START. AFTER TOWING IT TO A SHOP, THEY SAW THAT IT WOULD NEED A NEW TIMING CHAIN BUT DIDN'T WANT TO DO A FULL BREAK DOWN OF THE CAR SINCE IT IS VERY INVOLVED AND THERE COULD BE MOTOR ISSUES SO HE SUGGESTED I CONTACT MINI USA & A MINI DEALERSHIP. THE DEALERSHIP SAID THEY HAD TO HAVE IT THERE TO DETERMINE THE ISSUE & SEE IF THE MANUFACTURER WOULD COVER THE COSTS. SO I TOWED THE CAR AGAIN TO A MINI DEALERSHIP & THEY SAID IT NEEDS A NEW MOTOR SINCE THE VALVES WERE DAMAGED ALSO. AFTER SENDING THIS INFO TO MINI USA (THE MANUFACTURER), THEY REPORTED TO ME THAT THEY WOULD PAY $4K OF THE $9K IN COSTS (NOT EVEN HALF). GETTING ADVISE FROM A LAWYER, THIS ENTIRE ISSUE SHOULD BE COVERED BY THE MANUFACTURER AND I ALREADY PAID TOO MUCH JUST BY HAVING IT TOWED TWICE WHEN THIS IS A FLAW IN THE CAR. THE CAR ONLY HAS 35K MILES & THIS TENSIONER SHOULD NOT HAVE COME LOOSE IN THE 1ST PLACE CAUSING ALL THIS DAMAGE. IN THE END, I AM STILL FIGHTING WITH MINI USA (AFTER BEING WITHOUT MY CAR FOR ALMOST 4 WEEKS) TO COVER ALL COSTS OF REPAIR FOR THIS AND ASKING THAT THIS BE REPORTED AS A "KNOWN ISSUE" ON THE TSB SO OTHER PEOPLE DO NOT HAVE THE SAME PROBLEM I AM HAVING!! I HAVE ATTACHED THE EMAIL I GOT FROM SEATTLE MINI FOR THE DIAGNOSIS TO GIVE YOU AN IDEA OF WHAT THEY SEE HAPPENED!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0