MINI Cooper Complaints

4,588 consumer complaints on file.

#10904427September 7, 2016
AIR BAGS
THE PASSENGER AIRBAG LIGHT IS LIT AND CANNOT BE TURNED OFF, THIS IS THE SAME ISSUE OTHERS HAVE HAD. ALSO THE SAME PROBLEM THAT HAS HAPPENED TO THE CONVIRTIBLE 2007 MINIS THAT HAVE A OPEN RECALL TO GET THE SENSOR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903257September 2, 2016
AIR BAGS
TAKATA RECALL...AIR BAG PASSENGER SIDE WARNING LIGHT IS ON. LOCAL DEALER WANTS $140 TO "LOOK" TO SEE WHAT THE PROBLEM IS AND $800. TO FIX IT. CAN'T AFFORD THIS. WHY CAN'T WE GET HELP FROM DEALER/MGR?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899756August 31, 2016
STEERING
THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM EXPERIENCES TEMPORARY LOSS OF ASSISTANCE WHEN VEHICLE IS STARTING UP AND IT IS NEARLY IMPOSSIBLE TO MANEUVER THE CAR TO PULL OUT OF A PARKING SPACE. HOWEVER, THE POWER STEERING RETURNS TO NORMAL AS SOON AS YOU BEGIN STREET OR HIGHWAY DRIVING. I TOOK MY CAR TO A MINI DEALERSHIP AND THEY STATED THAT MY PARTICULAR STEERING PUMP ISN'T COVERED IN THE WARRANTY ALTHOUGH I DID RECEIVE A LETTER INDICATING THAT IT SHOULD BE. I HAVE THE EXACT SAME ISSUES HAPPENING WITH MY VEHICLE THAT THE RECALL IS TALKING ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899434August 30, 2016
AIR BAGS
STARTING AROUND 65,000 MILES PASSENGER AIRBAG SENSOR APPEARED ON THE DASHBOARD WHEN CAR WOULD BE TURNED ON AND WOULD REMAIN ON WHILE DRIVING EVEN THOUGH NO ONE WAS IN THE PASSENGER SEAT. HAD IT CHECKED BY LOCAL MINI WORKSHOP AND THEY SAID IT WAS DUE TO THE DEFECTIVE PASSENGER AIRBAG MAT IN 2001-2008 MODELS. THEY LOOKED UP MY CAR FOR RECALL USING MY VIN AND MY CAR WAS NOT INCLUDED, THOUGH THE 2008 COOPER S CONVERTIBLE THAT USES THE SAME EXACT PART WAS INCLUDED. THIS MAKES ABSOLUTELY NO SENSE WHATSOEVER. THIS IS A SAFETY RECALL!! ALL MODELS SHOULD BE INCLUDED SINCE ALL MODELS HAVE THE PROBLEM!! IT IS COMPLETELY ABSURD THAT MINI WOULD PICK AND CHOOSE WHICH OF THEIR CUSTOMER'S LIVES THEY WANT TO SAVE. I AM BEING QUOTED BETWEEN $700 AND $1200 TO GET THIS ISSUE FIXED. MINI SHOULD FOOT THAT BILL; THEY INSTALLED A DEFECTIVE PART THAT IS CRUCIAL IN THE SAFETY OF THEIR CUSTOMERS AND THEY NEED TO OWN UP TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899455August 30, 2016
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DIAGNOSIS. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899648August 30, 2016
STEERING
THE POWER STEERING GOES IN AND OUT. SOMETIMES IT STEERS PROPERLY AND SOMETIMES IT IS LIKE TURNING A TRUCK. HAPPENS BOTH WHILE STATIONARY AND WHEN MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902056August 28, 2016
SEATS
PASSENGER SEATBELT ELEMENT SENSOR MALFUNCTIONED. WE HAD TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION WITH NEW SENSOR FOR A COST OF $1843.00. A 2012 VEHICLE SHOULD NOR REQUIRE A NEW SEAT THROUGH ORDINARY USE. NOTE:MINI SEATBELT SENSOR IS MOLDED INTO THE CUSHION REQUIRING A NEW CUSHION AND NOT JUST REPLACING THE SENSOR RESULTING IN THE HIGH COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898458August 25, 2016
ENGINE
WE ARE A SECOND OWNER OF THIS MINI COOPER HAD IT ABOUT A YEAR. TURN THE CAR ON AND HEAR A RATTLE IN MOTOR. WORSE WHEN IT'S COLD. TOOK IT IN TO BE CHECKED IT THE TIMING TENSIONER. APPARENTLY THERE HAS BEEN AN ISSUE WITH THIS FOR SOMETIME. REPAIR COST IS AROUND $2000. CAR ONLY HAS 76,000 MILES THIS PART SHOULD BE PROVIDED UNDER WARRANTY. BUT WHEN IT BREAKS IT AFFECTS THE MOTOR AS WELL BECAUSE IT IS METAL IT TEARS THE MOTOR UP. MAKING A 10 DOLLAR PART COST THOUSANDS OF DOLLARS FOR REPAIR. I DON'T FEEL LIKE I AM LIABLE FOR THE EXPENSE THAT MINI KNEW WAS A PROBLEM AND NEVER RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898472August 25, 2016
AIR BAGS
THE FRONT PASSENGER SEAT OCCUPANT DETECTION SYSTEM DISABLED. IT DISABLES THE AIRBAG SYSTEM. THIS IS A SAFETY ISSUE THAT HAS PLAGUED EARLIER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898572August 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR MALFUNCTIONED TO INCLUDE, HIGH BEAMS, BLINKERS AND WINDOW MECHANISMS. MINI SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897925August 23, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
A JUNE 2016 LEAK IN THE OIL PUMP SOLENOID VALVE RESULTED IN REQUIRED REPLACEMENT OF THE DME (INCLUDING PROGRAMMING) AND THE ENGINE HARNESS. THIS ISSUE PRESENTED A SAFETY PROBLEM BECAUSE IT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AND RESULTED IN EXTREME SLUGGISHNESS OF THE ACCELERATOR. SAFECAR.GOV IDENTIFIED MINI SERVICE INFORMATION BULLETINS THAT ADDRESS THE LEAK FROM THE SOLENOID AS EARLY AS 2012. MORE THAN ONE SERVICE BULLETIN (SI M11 01 12 DATED 6/2012, 1/2013, 1/2014) WERE MADE AVAILABLE TO DEALERSHIPS THAT OUTLINED THE PROBLEM AND REPAIR FOR THIS ISSUE. SINCE THIS ISSUE PRESENTS SAFETY PROBLEMS WHEN DRIVING THE CAR, WE ASSERT THE PROBLEM SHOULD HAVE BEEN PROACTIVELY FIXED. SINCE MINI USA HAS NOT DONE SO, THERE SHOULD BE A GOVERNMENT RECALL TO SOLVE THE PROBLEM. FURTHERMORE, WHEN THE PROBLEM MANIFESTED IN OUR CAR WE WERE EXPECTED TO COVER THE REPAIR COST. THIS IS UNACCEPTABLE TO US SINCE THE DEALERSHIP KNEW ABOUT YET WAS NOT PROACTIVE IN PREVENTING THE SAFETY ISSUE. IT SHOULD BE NOTED THAT WHEN WE COMPLAINED TO THE DEALERSHIP THEY REIMBURSED LESS THAN HALF OF THE REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897929August 23, 2016
UNKNOWN OR OTHER
ON JULY 20, 2016 WHEN WE QUESTIONED REPAIR COSTS COVERED BY OUR 2011 MINI MAINTENANCE PROGRAM UPGRADE AGREEMENT, THE SHARPE COLLECTION MINI DEALERSHIP IN GRAND RAPIDS MICHIGAN WAS UNABLE TO PROVIDE A PAPER COPY OF THE AGREEMENT. NOR DID THEY SUBSEQUENTLY EMAIL IT TO US AS REQUESTED. IN ADDITION, WE REQUESTED THE SAME DOCUMENTATION ON THE MINI USA WEBSITE AT MINIUSA.COM AND IT WAS NOT FORTHCOMING AFTER SEVERAL WEEKS. IT IS OUR UNDERSTANDING THAT THE DEALERSHIP BY LAW MUST KEEP ALL PAPERWORK OF THIS NATURE AVAILABLE TO CLIENTS FOR 7 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897250August 19, 2016
AIR BAGS
TAKATA RECALL?? THE SEAT OCCUPANCY SENSOR MALFUNCTIONS - 3 WARNING LIGHTS - ALWAYS ON. TOOK MINI INTO DEALERSHIP FOR THIS PROBLEM ON 9/17/15. THEY DIAGNOSED: J# 1 511MZOTHERDIAG GENERAL DIAGNOSIS VEHICLE NEEDS RIGHT SEAT WEIGHT SENSOR REPLACED. PART NEEDS TO BE ORDERED - $1493.47 PART COST - CUSTOMER ADVISED. NEITHER BMW/MINI CORPORATE OR THE DEALERSHIP CAN SAY WHEN THE REPLACEMENT PART WILL BE AVAILABLE - NOR CAN THEY GUARANTEE OCCUPANT SAFETY - AIRBAGS MAY NOT DEPLOY THERE IS AN ACCIDENT. THE MILEAGE ON THE MINI IS 26,959. WHEN IS THIS VEHICLE TO BE INCLUDED IN THE RECALL? AND WHEN WILL THE PARTS BE AVAILABLE TO FIX IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896920August 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER S. UPON INSPECTING THE VEHICLE, A TECHNICIAN HEARD AN ABNORMAL NOISE AND STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896947August 18, 2016
ENGINE
CHECK ENGINE LIGHT-- COOLENT THERMOSTAT STICKING PER ALLDATA SHOWS THERMOSTAT HOUSING W/THERMOSTAT, SENSOR ETC, SHOWS RECALL FOR THESE PARTS UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896248August 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE'S BATTERY WAS LOCATED IN FRONT OF THE FIREWALL ABOVE THE GEAR BOX. THE BATTERY ACID LEAKED ONTO TWO SHIFTER CABLE LINKAGES, WHICH CAUSED THEM TO MELT UNEXPECTEDLY. THE VEHICLE WOULD NOT SHIFT GEARS. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS REPAIRED SIX MONTHS AGO BECAUSE OF THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896383August 16, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH ON A HILL, THE DRIVER DROVE DOWN A SMALL EMBANKMENT, CRASHED INTO A BARBED WIRE FENCE, DROVE INTO A PASTURE, AND CRASHED INTO A TREE. THE TREE FELL ON TOP OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MULTIPLE INJURIES TO THE LEFT SIDE OF THE BODY AND BRAIN INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000... UPDATED 10/13/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896429August 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 15 MPH OUT OF A PARKING LOT, THE VEHICLE MADE A LEFT TURN AND THE GEAR SHIFTER FAILED. IN ADDITION, THE GEAR SHIFTER CABLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V201000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895739August 14, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I'VE HAD MY 2011 MINI CLUBMAN S FOR THREE YEARS NOW AND HAD SPENT THOUSANDS OF DOLLARS ALREADY. I'VE REPLACED THE WATER PUMP, DSC LIGHTS, AND OTHER THINGS. THE INDICATOR LIGHTS SEEM TO COME ON ALL THE TIME AND THE MECHANICS DON'T ALWAYS HAVE THE IDEA ON WHAT'S CAUSING THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895478August 13, 2016
ENGINE
TENSIONER BROKE CAUSING TIMING CHAIN SHEARED THE CAMSHAFT GEAR AND DESTROYED ENGINE...HAD CAR 7 MONTHS...BOUGHT USED AT TOYOTA OF NICHOLASVILLE IN NICHOLASVILLE KY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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