MINI Cooper Complaints

4,588 consumer complaints on file.

#10969354March 29, 2017
ENGINE
I TOOK MY CAR IN FOR A SERVICE ENGINE SOON WARNING LIGHT. THE ENGINE WAS/IS BURNING OIL. THE MINI STAFF TOLD ME THAT THIS WAS A DESIGN FLAW WITH THIS ENGINE. I NEED TO CHECK MY OIL LEVEL EVERY WEEK OR WHENEVER I FILL UP. KEEP PUTTING IN MORE OIL WHEN THE LEVEL GETS LOW. I HAVE SPENT A LOT OF MONEY FOR THEIR DESIGN FLAW. NO OFFER FROM MINI ABOUT REPLACING THE ENGINE. MINI TOLD ME TO WRITE TO HQ, WHICH I HAVE BUT NOTHING HAS COME OF IT. I AM TIRED OF PAYING FOR THEIR DESIGN FLAW AND I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969359March 29, 2017
AIR BAGS
AIRBAG PASSENGER SIDE LIGHT ON W ONLY 25000 MILES ON IT, MECHANIC TOLD ME IT'S A SHORT IN THE WIRING CAUSED BY SUNROOF SLICING INTO IT. SAID HE COULD FIX IT BUT HEADLINER HAS TO COME DOWN AND HE DOESN'T DO THAT KIND OF WORK. CONTACTED MINI USA AND WAS TOLD IT'S OUT OF WARRANTY AND DEALER PROB WON'T FIX IT WITHOUT CHARGE. WHEN SOMEONE GETS KILLED OR MAMED, MAYBE THEY'LL RECALL. COST TO REPAIR ABOUT $5K...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967559March 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THERE WAS A FAILURE WITH THE AUXILIARY WATER PUMP AND ENGINE THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND, UPON OPENING THE HOOD, EXCESSIVE SMOKE EMITTED FROM THE ENGINE AND AUXILIARY WATER PUMP. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE AND THE AUXILIARY WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE CONTACT WAS EXPERIENCING THE FAILURE RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 89,000. UPDATED 06/01/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967611March 21, 2017
ENGINE
THE TURBO OIL FEED LINE IS LEAKING. IT IS A KNOW ISSUE WITH THESE VEHICLES, IT CAN RESULT IN A FIRE AS THE OIL SPRAYS OUR THE LINES ON THE EXHAUST. DEALER HAS TO COMMENT ABOUT THE REPAIRS BEING FREE OF CHARGE BUT DOES SAY IT'S A KNOWN ISSUE. MANY MINI COOPERS HAVE CAUGHT ON FIRE BECAUSE OF THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965808March 14, 2017
POWER TRAIN
6 SPEED AUTOMATIC TRANSMISSION FAILED CATASTROPHICALLY AFTER 82,000 MILES. THIS IN SPITE OF PROPER DEALER RECOMMENDED MAINAINANCE. COST TO REPAIR WAS THE SAME AS THE VALUE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965860March 14, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN, PARKING BRAKE
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION OF A NEIGHBORING HOME. THE VEHICLE RECEIVED DAMAGE TO THE REAR BUMPER AND UNDERCARRIAGE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE BRAKE AND DRIVE TRAIN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND DEALER. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10958775March 6, 2017
AIR BAGS
AIR BAG SENSOR LIGHT IS ON CONTINUOUSLY, THIS IS THE SAME ISSUE PREVIOUS YEARS HAVE EXPERIENCED AND HAD RECALLS ON AND NOTHING HAS CHANGED. THIS IS VERY DANGEROUS IN THE EVENT OF AN ACCIDENT THE FRONT PASSENGER WILL HAVE NO PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958926March 6, 2017
AIR BAGS, SEATS
PASSENGER SIDE AIRBAG REMAINS OFF DUE TO A FAILURE OF THE PASSENGER SEAT OCCUPANCY DETECTION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958472March 3, 2017
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING ABILITY HAD NOT RETURNED FOR ONE MONTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN ELECTRO HYDRAULIC STEERING SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958534March 3, 2017
ELECTRICAL SYSTEM
VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10958248March 2, 2017
AIR BAGS
2009 MINI COOPER PASSENGER AIR BAG SENSOR LIGHT USE TO COME ON FREQUENTLY WHILE STATIONARY AND IN MOTION, WITH OR WITHOUT PASSENGER, AND NOW STAYS ON ALL THE TIME. THE ALARM LIGHT COMES ON AS SOON AS THE CAR IS STARTED. THE WARNING LIGHT IS ILLUMINATED ON THE TACHOMETER GAUGE AND CENTER SPEEDOMETER GAUGE AND AN OVERHEAD LIGHT WARNED THAT "PASSENGER AIRBAG IS OFF" THE ALARM TAKES OVER THE DISPLAY ABOVE THE STEERING WHEEL AND MAKES IT SO YOU CAN NO LONGER SEE YOUR SPEED OR ANY OTHER INFORMATION. STARTED AT ~ 55,000 MILES ON THE CAR. MY MECHANIC DIAGNOSED IT AS PASSENGER SIDE AIRBAG SENSOR MAT PROBLEM. THIS IS THE SAME PROBLEM THAT RESULTED IN A RECALL FOR 2005-2008 MODELS IN THE NHTSA CAMPAIGN NUMBER 15V205000. THIS IS A SAFETY HAZARD, AS NONE OF THE AIRBAGS WILL DEPLOY IN CASE OF IMPACT. THIS A MANUFACTURING DEFECT. MULTIPLE COMPLAINTS ON THE SAME ISSUE ARE AVAILABLE ALL OVER THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957776March 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V657000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NOT COMPLETED BEFORE THE CONTACT OWNED THE VEHICLE. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE CONCERNING NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO PROVIDED AN OIL CHANGE AND CLEARED A DTC. THE CONTACT LATER EXPERIENCED EXTREME SMOKE EMITTING ON THE OUTSIDE OF THE VEHICLE TO THE INSIDE OF THE VEHICLE. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND TOWED TO A REPAIR SHOP. THE MECHANIC DIAGNOSED THAT THE WATER PUMP LEAKED, THE ENGINE OVER HEATED, THE CYLINDER HEAD WAS WARPED, AND THE OIL FILTER HOUSING GASKET WAS LEAKY. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957892March 1, 2017
ENGINE
TIMING CHAIN TENSIONER BROKE CAUSING TIMING CHAIN TO BREAK AND RUINING VALVE TRAIN AND PISTONS. SINCE IT IS AN INTERFERENCE ENGINE. COMPLETE ENGINE TO BE REPLACED, WITH ONLY 25,000 ORGINIAL MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957644February 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 MINI COOPER S. WHILE ACCELERATING FROM A STOP LIGHT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT BLACKED OUT DUE TO THE DEPLOYMENT AND WAS NOT ABLE TO PROVIDE FURTHER DETAILS. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR SHOP WHERE THE BODY DAMAGES WERE REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10956757February 24, 2017
POWER TRAIN
TRANSMISSION UPSHIFTS AND DOWNSHIFTS ERRATICALLY AND/OR SHIFTS INTO NEUTRAL WITHOUT DRIVER INPUT WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956781February 24, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE FROM THE SUN ROOF, WHICH CAUSED THE COMPUTER IN THE VEHICLE TO GET MOIST AND NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RUBBER CONNECTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956358February 22, 2017
ELECTRICAL SYSTEM, STEERING
MY POWER STEERING INTERMITTENTLY GOES OUT. I HAVE TO STOP THE VEHICLE AND TURN OFF THE ENGINE. WHEN I TURN THE CAR BACK ON, THE POWER STEERING COMES BACK. WHEN THE POWER STEERING GOES OUT, IT IS EXTREMELY DIFFICULT TO STEER THE CAR. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956026February 21, 2017
STEERING, WHEELS
I REPORTED A FEW MONTHS AGO THAT MY POWER STEERING HAD FAILED. IT IS A 2005 MINI COOPER, AND SOME 2002-2005 MINI COOPERS WERE EFFECTED, BUT SUPPOSEDLY NOT MY MINI WITH MY VIN NUMBER. THE RECALL HAD ENDED IN FEBRUARY 2005 AND MY CAR WAS MANUFACTURED IN APRIL 2005. HOWEVER I BELIEVE THAT BMW (MAKERS OF MINI COOPER) WERE USING FAULTY POWER STEERING UNITS AFTER FEBRUARY 2005. MY CAR HAS LOW MILES, I AM THE ORIGINAL OWNER AND I TAKE PRISTINE CARE OF MY MINI. AS A RESULT, I HIT A CURB AND HAD TO HAVE THE FRONT LEFT TIRE CHANGED. THE WEATHER WAS CLEAR, NO RAIN AND MY TIRES ARE ALL JUST ABOUT BRAND NEW RUN FLAT TIRES. THE RANGE OF MINI COOPERS AFFECTED NEEDS TO INCREASED. THIS IS OBVIOUSLY A PROBLEM AND BMW (MAKERS OF MINI COOPER) SEEM TO NOT TAKE IT SERIOUSLY. MY POWER STEERING IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10954576February 14, 2017
ELECTRICAL SYSTEM, ENGINE
KNOWN ISSUE WITH THERMOSTAT HOUSING & SENSOR - MINI HAS ACKNOWLEDGED A KNOWN DESIGN ISSUE THAT CAUSES COOLANT TO LEAK ONTO THE THERMOSTAT SENSOR. FULL REPLACEMENT IS RECOMMENDED WITH UPDATED DESIGN AT CUSTOMER'S COST. MANUFACTURER SHOULD COVER THIS COST SINCE THIS IS AN ENGINEERING DESIGN DEFECT AND MAY LEAD TO POTENTIAL ELECTRICAL FIRES. AFFECTED PARTS ARE THE THERMOSTAT HOUSING, THERMOSTAT, THERMOSTAT SENSOR, UPPER RADIATOR HOSE & CROSSOVER TUBE. PLEASE REFER TO MANUFACTURER'S COMMUNICATION POST: 10049421, 10046779, & 10045301.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954049February 11, 2017
VISIBILITY/WIPER
I HAVE A 2013 COOPER S AND WANTED TO REPLACE THE BLADES TO SOMETHING WITH A BIT MORE QUALITY (THE FAR RIGHT SIDE OF THE PASSENGER BLADE DOES NOT CONTACT THE LOWER CORNER OF THE WINDSHIELD). AFTER 2 WEEKS USING NEW OEM WIPERS THEY LOSE THEIR FLEXIBILITY AND ARE LESS ABLE TO WIPE CLEANLY. MINI CHANGE DESIGN WIPER BLADE AND ONLY POOR QUALITY OEM BLADES AVAILABLE FOR REPLACEMENT, NO AUTOMARKET ALTERNATIVE. I HAVE CRITICAL SAFETY CONCERN ABOUT OEM MINI COOPER WIPERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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