MINI Cooper Complaints

4,588 consumer complaints on file.

#10277323July 18, 2009
POWER TRAIN:MANUAL TRANSMISSION
2004 MINI COOPER NON S , TRANSMISSION FAILURE DUE TO A MIDLAND TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277026July 16, 2009
ELECTRICAL SYSTEM, STEERING
POWER STEERING PUMP FAN SEIZED. PER DEALERSHIP AND INDEPENDENT MECHANIC, MOST COMMON MINI REPAIR. PROBLEM IS THAT SEIZED FAN MOTOR CONTINUES TO DRAW POWER WHICH DRAINS BATTERY. HAD TO HAVE CAR JUMPED BY AAA TO GET IT STARTED TO BRING IN FOR REPAIR. NOW ALL THE DASHBOARD ELECTRICAL FUNCTIONS ARE MALFUNCTIONING: NO SPEEDOMETER/TACH/GAS GAGE READ OUT. IN EXCESS OF $2K TO FIX PLUS ALREADY PAID $400 FOR NEW POWER STEERING FAN AND BATTERY, HOPING THAT WAS ALL THAT WAS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276566July 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 MINI COOPER. THE VEHICLE SHUT OFF WHILE DRIVING APPROXIMATELY 25 MPH. THERE WERE NO WARNINGS PRIOR TO THE TRANSMISSION FAILURE. THE CONTACT FEELS THAT THIS IS A SERIOUS SAFETY ISSUE BECAUSE A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276210July 9, 2009
STEERING
INTERMITTENT (TWICE WITHIN 40 MINUTES) POWER STEERING FAILURE. FIRST OCCURRENCE WHILE TURNING A CORNER, CONTINUED UNTIL I PULLED IN TO MAKE A CALL TO THE DEALERSHIP. ONCE I RESTARTED THE VEHICLE TO TAKE IT BACK TO THE DEALERSHIP, THE POWER STEERING WAS APPARENTLY WORKING NORMALLY AGAIN. WHILE TELEPHONING THE DEALERSHIP THAT IT WAS WORKING AGAIN, THE POWER STEERING WENT OUT AGAIN AND REMAINED NONFUNCTIONAL UNTIL PARKING THE CAR. AN HOUR LATER, BACK IN THE CAR TO TAKE IT TO THE DEALERSHIP, POWER STEERING AGAIN APPEARED TO BE FUNCTIONING NORMALLY UNTIL ARRIVAL AT THE DEALERSHIP, WHERE THEY CAN NOT DUPLICATE THE SYSTEM FAILURE, WHERE IT REMAINS TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275987July 7, 2009
AIR BAGS
I HAVE A 2002 MINI COOPER, I PURCHASED NEW. I HAVE HAD AN ONGOING PROBLEM SINCE IT WAS UNDER WARRANTY. MY AIR BAG WARNING LIGHT COMES ON. I HAVE HAD IT BACK TO THE DEALER AT LEAST 20+ TIMES FOR THE SAME PROBLEM. THEY STILL CAN NOT SEEM TO GET A PERMANENT FIX FOR THIS(NEXT APPOINTMENT JULY 9, 2009). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275495July 1, 2009
AIR BAGS
FAULTY PASSENGER SEAT AIRBAG SENSOR WHEN AN ADULT PASSENGER WEIGHING BETWEEN 130 AND 140 LBS SITS. THE AIRBAG SYSTEM TURNS OFF AND THERE IS NO WAY TO OVERRIDE THIS AUTOMATIC SENSOR. I HAVE TAKEN THE CAR TO THE DEALERSHIP MINI (SAN ANTONIO) TWO TIMES WITH NO RESOLUTION. MINI STATES THERE IS NO ERROR FROM THE SYSTEM, SO THEY CANNOT REPLACE THIS SENSOR. I DEMONSTRATED THE ISSUE TO SEVERAL PEOPLE AT THE MINI DEALERSHIP BUT STILL NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275076June 26, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I DROVE MY 2002 MINI COOPER APPROXIMATELY 6 MILES TO DROP OFF A FRIEND WHO WAS VISITING FROM OUT OF TOWN. I WAS HELPING MY FRIEND REMOVE HIS SUITCASE AND STANDING TO THE PASSENGER SIDE REAR OF THE CAR WHEN MY LEG MADE CONTACT WITH THE TAILPIPE CAUSING ABOUT A 2 INCH CRESCENT SHAPED BURN. THE TAILPIPE WAS HOT ENOUGH THAT MY SKIN STUCK TO THE PIPE - IT IS A PRETTY NASTY SECOND DEGREE BURN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10274358June 19, 2009
STEERING
DRIVING HOME THE POWER STEERING LOCKED UP. GOT THE CAR PARKED. NEXT MORNING THE CAR WAS DEAD. NOTHING WORKED. TOWED CAR TO REPAIR SHOP. MECHANIC CALLED AND SAID CAR MUST GO TO THE DEALER. HAD CAR TOWED TO DEALER. 1ST ESTIMATE FROM DEALER WAS 2350.00 FOR A NEW POWER STEERING PUMP, POWER STEERING HARNESS AND A NEW BATTERY. CAR REMAINED AT THE DEALER UNTIL TODAY 6/19/09. TOTAL FOR THE WORK PERFORMED WAS 1058.39 WHICH INCLUDED A 99.95 GREASE OIL AND FILTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274265June 18, 2009
SUSPENSION:REAR
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273989June 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 MINI COOPER S-BEGAN HAVING ISSUES WITH THE CAR JERKING WHEN SHIFTING GEARS (NOT A MANUAL TRANSMISSION) IN EARLY 2009. I TOOK IT TO MY MECHANICS. THEY HAD IT FOR QUITE AWHILE, TRYING TO DETERMINE THE ROOT CAUSE. THEY ADVISED THAT THEY EVEN CONSULTED WITH THE DEALERSHIP, BUT SAID THEY FELT LIKE THE DEALERSHIP WASN'T VERY FORTHCOMING IN THEIR INFORMATION. MY MECHANIC ULTIMATELY DECIDED THAT HE THOUGHT IT WAS A SENSOR THAT NEEDED TO BE REPLACED. $500 TO REPLACE THIS SENSOR. THE ROUGH SHIFTING CONTINUED AND ON JUNE 2, 2009, WHILE I WAS OUT AT LUNCH, I LOST FIRST GEAR ALTOGETHER. THE CAR WOULD MOVE FORWARD, BUT WAS NOT ABLE TO PICK UP ANY REAL SPEED UNTIL THE RPM'S GOT HIGH ENOUGH. I PULLED OVER INTO A PARKING LOT, PUT THE CAR IN PARK AND TURNED THE CAR OFF. WHEN I STARTED IT AGAIN, I HAD THE USE OF FIRST GEAR AGAIN, BUT THIS TIME IT FELT AS THOUGH IT WOULDN'T SHIFT OUT OF THIRD. I DROVE IT VERY SLOWLY AND CAREFULLY BACK TO MY OFFICE. I CALLED THE DEALERSHIP, TOLD THEM THAT I WAS GOING TO NEED TO HAVE IT TOWED IN, AND ASKED IF THEY HAD A TOWING SERVICE. SHE SAID NO, BUT RECOMMENDED A TOWING COMPANY. I HAD IT TOWED IT BUT DIDN'T HEAR ANYTHING BACK FROM ANYONE UNTIL MONDAY, JUNE 8, 2009. MY HUSBAND WAS TOLD IT WAS THE TRANSMISSION AND THAT IT WOULD BE $8,000 FOR THE TRANSMISSION AND $2000 FOR THE LABOR. HARD TO BELIEVE ANYONE COULD SAY THAT WITH A STRAIGHT FACE. AROUND JUNE 9, 2009, THE MINI SERVICE MANAGER SAID HE WAS GOING TO WORK WITH IT A LITTLE BIT AND SEE IF HE COULD GET ANY OF THOSE COSTS COVERED UNDER A SERVICE BULLETIN. TODAY IS JUNE 16, 2009. MY HUSBAND HAS CALLED, LEFT VOICEMAILS, AND EVEN GONE UP THE DEALERSHIP. WE HAVE HEARD NOTHING BACK FROM THE MINI SERVICE MANAGER. MY HUSBAND SPOKE TO THE BMW SERVICE MANAGER, WHO TOLD HIM THAT WE'D HAVE TO WAIT AND TALK TO THE MINI SERVICE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273763June 14, 2009
AIR BAGS
PASSENGER AIRBAG LIGHT COMES ON INDICATING THAT THERE IS A FAULT WITH THE AIRBAG SYSTEM AND THE SYSTEM IS INACTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273690June 13, 2009
STEERING
2002 MINI COOPER POWER STEERING HYDRAULIC ASSIST FAILS WITHOUT WARNING MAKING CAR DIFFICULT TO STEER. FAILURE IS INTERMITTENT AND MAY OCCUR ON THE HIGHWAY OR ON SURFACE ROADS. IN EITHER CASE THERE IS ABSOLUTELY NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273577June 11, 2009
AIR BAGS
AIRBAG LIGHT ON SPEEDOMETER/TACH, NOT IN OVERHEAD CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273166June 8, 2009
SEAT BELTS
THE DRIVER SIDE SEATBELT BUCKLE DOES NOT RELEASE WHEN THE BUTTON IS PRESSED. THIS STARTED WHEN I FIRST BOUGHT THE VEHICLE IN FEBRUARY 2009. THIS HAPPENS EVERYTIME I TRY TO REMOVE THE SEATBELT. I HAVE TO JIGGLE THE BUCKLE TO GET IT TO RELEASE. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM YET; THE DEALER WILL NOT WARRANTY THE BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272940June 5, 2009
STEERING
TOOK 2003 MINI COOPER S TO PERFORMANCE DRIVING SCHOOL AND HAD POWER STEERING PUMP CATCH ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10272774June 3, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE THE DRIVER WAS PLACING ITEMS IN THE REAR OF THE VEHICLE, HIS CALF WAS BURNED BY THE EXTENDED TAIL PIPE. THE DRIVER HAS INCURRED MULTIPLE BURNS TO HIS CALF DUE TO THE EXTENDED TAIL PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THIS FAILURE. THE MANUFACTURER WOULD NOT PROVIDE COMPENSATION BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10269650May 21, 2009
AIR BAGS
MY AIRBAG LIGHT CAME ON. THE DEALER SAID I HAD A DEFECTIVE SEAT SENSOR BUT THE AIRBAG WOULD STILL WORK... MY DASHBOARD LOOKS LIKE A CHRISTMAS TREE. LATER I HEARD ABOUT THE WARRANTY EXTENSION FOR THIS FAULT. I DROVE 200 MILES ROUND TRIP AFTER MAKING AN APPOINTMENT. THEY LOOKED AT IT AND SAID IT IS NOT COVERED BY WARRANTY. THE DEALER HAS GIVEN ME ALOT OF MISINFORMATION... DOI TRUST THEM ON THIS? NO, OF COURSE NOT. ALTHOUGH THEY HAVE A BMW DEALER ADJACENT, THE BMW DEALERS ARE NOT LIKE THE ONES I AM ACCUSTOMED TO DEALING WITH. I AM DISAPPOINTED THAT MINI HAS SUCH POOR SERVICE WHILE MOST OF ITS BMW DEALERS ARE SO STELLAR. THE HEATED SEATS WORK ONLY A FEW MINUTES. THE DEALER SAID I NEED A NEW FUSE, IN SPITE OF WHAT THE MANUAL SAYS. IT SAYS IF IT BLOWS MORE THAN TWICE, THE VEHICLE SHOULD BE RETURNED TO THE DEALER FOR SERVICE. I DID AND THEIR DIAGNOSIS WAS THAT IT HAD A BLOWN FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269497May 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WHINING NOISE EVENTUALLY LEADING TO TRANSMISSION FAILURE. MINI IS AWARE OF THIS PROBLEM WITH CVT TRANSMISSIONS AND REFUSES TO ADMIT FAULT. VERY COMMON PROBLEM OCCURRING IN MOST 2002 VEHICLES WITH ONLY 40,000-60,000 MILES ON THEM. COST IS 7000 TO REPLACE. MINI DOES NOT OFFER REPAIR ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269410May 19, 2009
POWER TRAIN:MANUAL TRANSMISSION
MY 2005 MINI HAD APROX. 77,000 MILES ON IT WHEN I HAD DROVE FOR ABOUT AN HOUR, PULLED INTO MY DRIVEWAY, HEARD A LOUD NOISE, AND WHEN I GOT OUT I SAW A PIECE OF THE TRANSMISSION CASING LAYING ON THE GROUND AND ALL THE FLUID DRAINED OUT. THERE ARE 95 MINI OWNERS THAT I KNOW OF WHO HAVE HAD 1 OR 2 TRANSMISSIONS REPLACED AFTER ONLY A FEW YEARS OF USE. MINE COST ME 5,000 DOLLARS AND LOSS OF USE FOR 2 MONTHS. MINI WAS AWARE OF THE FAULTY TRANSMISSIONS AND CONTINUED TO SELL THEM. I REALLY BELIEVE THERE NEEDS TO BE A RECKONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269424May 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GAVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to MINI Cooper