MINI Cooper Complaints

4,588 consumer complaints on file.

#10358405September 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING WAS ABSENT. THERE WERE NO PRIOR WARNINGS BEFORE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358406September 30, 2010
STEERING
INTERMITTENT AND UNEXPECTED POWER STEERING FAILURE ON MY 2004 MINI COOPER S (R53). WE PURCHASED THE CAR WITH 69,000 MILES AND WITHIN A WEEK HAD OUR FIRST POWER STEERING PROBLEM. WE GOT THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND WHEN WE TURNED IT BACK ON THE STEERING WAS FINE. THIS OCCURRED RANDOMLY FOR THE NEXT FEW WEEKS. POWER STEERING WOULD QUIT WITHOUT WARNING AT SLOW AND HIGHWAY SPEEDS. FINALLY TOOK THE CAR TO THE SHOP AND THE MECHANIC SAID THE POWER STEERING UNIT NEEDED TO BE REPLACED. REPAIR WAS DONE THE FIRST WEEK OF SEPTEMBER AND WE HAVE NOT HAD ANY POWER STEERING PROBLEMS SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358426September 30, 2010
STEERING
AFTER DRIVING 5 MILES AND STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN I BEGAN A LEFT TURN AND HAD NO POWER STEERING, I HAD TO PULL THE STEERING WHEEL WITH ALL MY STRENGTH TO KEEP FROM CAUSING A WRECK. I DROVE 5 MORE MILES TO WORK AND PARKED. 2 HOURS LATER I WENT OUTSIDE AND HEARD A MOTOR RUNNING IN MY CAR. THE RUNNING MOTOR HAD DRAINED MY BATTERY, I HAD TO JUMP START THE CAR TO GET HOME. THE MINI DEALER IN CHARLESTON SC SAID I HAD TO BRING THE CAR TO THEM TO REPLACE A RMFD POWER STEERING PART WHICH WAS A DEALER ONLY PART. I LIVE 100 MILES FROM THE DEALER, I HAD TO TAKE CAR TO MY LOCAL MECHANIC SO HE COULD UNHOOK THE MOTOR SO THE BATTERY WOULD NOT BE DRAINED WHILE I PARKED UNTIL I COULD GET A DAY OFF WORK TO DRIVE THE MINI TO CHARLESTON. PARTS NEEDED FOR THE FIX: INTAKE MANIFOLD; HOSE CLAMP; RMFD POWER STEERING; CORE RETURN. THE TOTAL REPAIR COSTS 969.00 AND A DAY OFF WORK. I HAVE A 2 YEAR GUARANTEE ON THIS FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358454September 30, 2010
STEERING
POWER STEERING WHEEL GOES ON AND OFF. WHEN I TURN THE WHEEL I CAN FEEL IT GO FROM HEAVY RESISTANCE TO REGULAR IN SECONDS, WHICH HAS BEEN MORE THAN ONCE IN A DAY. IF THERE IS A CAR COMING FROM THE OPPOSITE DIRECTION, IT COULD EASILY CRASHED INTO MY SIDE. DUE TO THIS SUDDENLY WHEEL MALFUNCTION, I HAD TO SLOW DOWN BECAUSE I WAS AT THE CORNER OF THE ROAD, TRYING TO TURN. THIS IS SO DANGEROUS, AND IT WILL ONLY TAKE SECONDS TO KILL PEOPLE IN THIS SITUATION. I DID RESEARCH ONLINE AND FOUND OUT THIS IS A PRETTY COMMON ISSUE FOR THE MINI COOPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358469September 30, 2010
STEERING
2004 MINI COOPER, COUPE HAS INTERMITTENT POWER STEERING, WHICH BEGAN SUDDENLY ON A CIRCULAR FREEWAY ON RAMP AT ABOUT 40MPH, DURING WHICH I NEARLY LOST CONTROL OF THE CAR. THE FAILURE SEEMS TO BE TRIGGERED BY U TURNS (ROUND-ABOUT, SPIRAL RAMPS, MANEUVERING OUT OF A SMALL PARKING SPACE.) I HAVE HAD THE POWER STEERING PUMP INVESTIGATED AS THE CAUSE AND IT IS WORKING NORMALLY. I BELIEVE IT IS A PROBLEM WITH EITHER THE COMPUTER OR STEERING ASSEMBLY. IT IS POSSIBLE TO DRIVE THE CAR WITH THE FAILED POWER STEERING, BUT QUITE DISCONCERTING WHEN IT FAILS IN THE MIDDLE OF A TURN. I AM STILL DRIVING THE CAR - BUT CAREFULLY. UPDATE - WHILE DRIVING THE CAR THIS MORNING, THE POWER STEERING SUDDENLY FAILED ON A CURVE AT 50 MPH. I MOMENTARILY LOST CONTROL, BUT REGAINED IT WITHOUT ACCIDENT. THE POWER STEERING BECAME FUNCTIONAL AGAIN WITHIN ABOUT 100 YARDS OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358482September 30, 2010
STEERING
PER THE MINI COOPER POWER STEERING PUMP INVESTIGATION - ON MARCH 24, 2010 I PAID TO HAVE MY POWER STEERING PUMP REPLACED AFTER HAVING MY BATTERY DIE FOR A SECOND TIME. THE MINI DEALERSHIP FAILED THE FIRST TIME TO FIND THE PROBLEM BUT UPON THE SECOND BATTERY DYING THEY REPORTED THAT THE POWER STEERING PUMP WAS REMAINING ON AND DRAWING POWER FROM THE BATTERY EVEN WHEN THE CAR WAS TURNED OFF. THIS ALSO EXPLAINED WHY I HAD BEEN NOTICING THE POWER STEERING STOPPED WORKING ON A NUMBER OF OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358492September 30, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL*THE CONTACT OWNS 2004 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25 TO 30 MPH, THERE WAS A SLIGHT LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,441 UPDATED 02/01/11*LJ THE POWER STEERING PUMP HAD TO BE REPLACED. 03.22.11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358516September 30, 2010
STEERING
THE POWER STEERING IN MY 2004 MINI COOPER BEGAN MALFUNCTIONING LAST YEAR. THIS MAKES IT DIFFICULT TO STEER AND CONTROL THE VEHICLE. IT MALFUNCTIONS EVERY TIME I DRIVE THE CAR, THE PUMP STOPS WORKING A FEW MINUTES OR IMMEDIATELY AFTER I START THE ENGINE. I HAVE NOT HAD AN ACCIDENT DUE TO THE MALFUNCTION, BUT ONE COULD BE POSSIBLE, IF I WERE TO HAVE TO MAKE A SHARP TURN AT A MOMENT'S NOTICE. SINCE THIS PART IS A DEALER ONLY PART, IT IS EXTREMELY EXPENSIVE AND I HAVE NOT BEEN ABLE TO AFFORD IT SINCE I WAS LAID OFF LAST YEAR. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358518September 30, 2010
STEERING
WHILE DRIVING A 2003 MINI COOPER VEHICLE STEERING MALFUNCTIONED WHILE DRIVING ON HIGHWAY. AUTO BARELY MADE IT TO DEALERSHIP. DETERMINED TO BE A FAULTY POWER STEERING PUMP WITH ADJOINING PARTS. VEHICLE HAD 46,594 MILES AND MINI WOULD NOT COVER DEFECT EVEN THOUGH OTHER OWNERS COMPLAINED OF PROBLEM. REPAIR TO ME WAS $979.01 + 6% CONNECTICUT SALES TAX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358223September 29, 2010
STEERING
TEMPORARY LOSS OF POWER STEERING. HAPPENS PROBABLY ONCE OR TWICE A MONTH. I HAVE BEEN TOLD BY THE DEALER THAT I HAVE A POWER STEERING LEAK - BUT NOT BAD ENOUGH TO CAUSE A PROBLEM. I HAVE NEVER LOST A QUANTITY OF FLUID THAT REQUIRED REFILLING. CAR HAS APPROXIMATELY 70K MILES - SEEMS ODD TO HAVE A POWER STEERING LEAK AT THAT MILEAGE. LEAK FIRST SHOWED UP AT ABOUT 50K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358233September 29, 2010
STEERING
2005 MINI COOPER S POWER STEERING ASSISTANCE SUDDENLY DISAPPEARING FROM TIME TO TIME, AT LEAST ONCE A MONTH. SO FAR I AVOIDED ACCIDENT BUT THIS CAN BE DANGEROUS. I HEARD IT HAPPENS TO A LOT OF MINIS, BUT THERE IS NO RECALL ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358244September 29, 2010
STEERING
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY FOR TWO MILES, AND THEN THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358260September 29, 2010
STEERING
TL*THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL STEERING FUNCTIONALITY WAS SUDDENLY LOST, MAKING THE STEERING WHEEL DIFFICULT TO TURN. SHE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT STATED THAT PROBLEM WAS COMMON AND WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 47,000. UPDATED 05/25/11 *BF UPDATED 05/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358248September 29, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE MAKING A RIGHT TURN AT 10 MPH, THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. HE WAITED 20 MINUTES AND RESTARTED THE VEHICLE WHICH PERFORMED NORMAL. THE VEHICLE WAS TAKEN TO THREE LOCA LMECHANIC. ONE MECHANIC STATED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN AUTO PARTS STORE WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. ANOTHER MECHANIC VERIFIED THAT THE POWER STEERING PUMP HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 114,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358253September 29, 2010
STEERING
DRIVING 55MPH ON HIGHWAY. CAR STARTS PULLING LEFT AND RIGHT AS IF CAUGHT IN A GROOVE. PULL OFF NEXT EXIT AND NOTICE I HAVE NO POWER STEERING AS ALMOST IMPOSSIBLE TO STEER AS CAR COMES TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358284September 29, 2010
STEERING
WHILE DRIVING MY 2004 MINI COOPER, THE POWER STEERING ASSISTANCE SUDDENLY DISAPPEARED. THE LOSS OF POWER STEERING MADE THE VEHICLE DIFFICULT TO STEER/CONTROL AT SLOW SPEEDS. THE PROBLEM WAS SOLVED BY REPLACING THE POWER STEERING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358286September 29, 2010
STEERING
POWER STEERING PUMP FAILED ON MINI COOPER S WITH APPROXIMATELY 71,000 MILES LAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358306September 29, 2010
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 35 MPH AND AT OTHER SPEEDS, THE POWER STEERING FAN BECAME INOPERABLE AND POWER STEERING FUNCTIONALITY WAS LOST. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER STEERING FAN WAS REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358311September 29, 2010
STEERING
TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH, THERE WAS A LOSS OF POWER STEERING WHICH CAUSED DIFFICULTY IN TURNING THE STEERING WHEEL. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED FOUR DIFFERENT TIMES. THE CONTACT STATED THE POWER STEERING FLUID READING WAS AT THE CORRECT CAPACITY LEVEL. ALSO, HE MENTIONED THAT THE POWER STEERING FAN MOTOR COULD HAVE POSSIBLY OVERHEATED, CAUSING THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358301September 29, 2010
STEERING
DEAR SIR/MADAM, TODAY (9/29/2010) I SAW A NEWS ITEM, "(CNNMONEY.COM) -- THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS OPENED AN INVESTIGATION INTO POSSIBLE POWER STEERING FAILURES IN MINI COOPER CARS" AND FELT COMPELLED TO ADD TO THE EXISTING COMPLAINS REGARDING THE DANGEROUSLY DEFECTIVE POWER STEERING ELECTROHYDRAULIC PUMP IN MY 2005 MINI COOPER S. WHILE DRIVING IN THE CITY, AVERAGE SPEED OF 25 TO 35 MPH, THE POWER ASSISTANCE PROVIDED BY THE POWER STEERING WENT DOWN TO ZERO, TOTALLY UNASSISTED, WITHOUT ANY PREVIOUS WARNING WHATSOEVER, MAKING THE STEERING OF THE VEHICLE EXTREMELY DIFFICULT, ALMOST IMPOSSIBLE, WHILE GOING AROUND A ROUNDABOUT (TRAFFIC CIRCLE) AT NO MORE THAN 25 MPH. CONSEQUENTIALLY I WAS UNABLE TO STEER FIRST RIGHT AND THE LEFT AROUND THE CIRCLE, MY PASSENGER SIDE FRONT WHEEL STRIKING THE RIGHT SIDE CURB AT THE POINT THAT I NEEDED TO TURN LEFT, DAMAGING BOTH THE WHEEL AND THE TIRE, AND POSSIBLY THE SUSPENSION (MACPHERSON STRUT). AND I ASK YOU, WHAT IF I HAD TO STEER TO AVOID A MOTHER PUSHING A BABY STROLLER, OR EVEN AN ERRANT DOG OR CAT AT THE MOMENT THE POWER STEERING ASSISTANCE DECIDED TO QUIT? WHAT IF THE FAILURE OCCURRED AT A HIGHER SPEED WHILE MERGING ON A FREEWAY? I CONSIDER BMW/MINI TO BE TOTALLY RESPONSIBLE FOR ANY DEATHS OR INJURIES AND PROPERTY DAMAGES RELATED TO THEIR NEGLIGENT FAILURE TO ENGINEER A PROPERLY WORKING POWER STEERING PUMP (AN KNOWN PROBLEM AS THE NEWER MODELS HAVE DONE AWAY WITH THE ELECTROHYDRAULIC PUMP IN FAVOR OF A TOTALLY ELECTRICAL ASSISTED STEERING). I ALSO URGE YOU TO LOOK INTO THE FAILURE RATE OF THE POWER STEERING FAN DUE TO ITS ABSURD LOCATION (UNDER THE CAR UNPROTECTED FROM THE DIRT, WATER, STONES,ETC. 5-6 INCHES FROM THE ROAD) AN AFTERTHOUGHT OF A SOLUTION THAT BMW/MINI USED TO RESOLVE THE PREVIOUSLY KNOWN TO THEM POWER STEERING PUMP FAILURE. MY CAR HAS 27,000 MILES, AND IS DEALER MAINTAINED SINCE NEW. I URGE YOU TO TAKE ACTION REGARDING THIS PROBLEM BEFORE SOMETHING MORE TRAGIC HAPPENS. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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