MINI Cooper Complaints

4,588 consumer complaints on file.

#10479943October 12, 2012
STEERING
THE POWER STEERING PUMP FAILS CAUSING A LOSS OF POWER STEERING IN MY VEHICLE WHILE DRIVING. THIS SPORADICALLY OCCURS WHILE DRIVING CAUSING A SAFETY HAZARD AS IT BECOMES VERY DIFFICULT TO STEER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479955October 12, 2012
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER SEAT OCCUPANCY SENSOR IS WEAK AND PRONE TO FAILURE. MINI DOES NOT COVER REPLACEMENT AND CHARGES $1200-$2000 TO REPLACE THE PART LEADING MANY OWNERS, INCLUDING MYSELF TO DRIVE THE CAR IN AN UNSAFE CONDITION (LOW SPEED OR NON DEPLOYING AIRBAGS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479392October 9, 2012
ENGINE
THESE CARS COME WITH A FAULTY TIMING CHAIN. MINI COOPER WON'T DO A RECALL ON THE VEHICLE. I AM HAVING TO PAY 1500.00 TO FIX THIS ISSUE AND THE I HAVE NO WARRANTY. I HAVE HEARD FROM MANY AND SEEN THE REVIEWS ABOUT THIS ISSUE. IT HAPPENS TO VEHICLE OWNERS WITH LESS MILES. MINI NEEDS TO MAKE A RECALL FOR THIS ISSUE. THESE ARE PRICEY CARS BUT IF MINI HAS DONE A MALFUNCTIONS WHILE BUILDING THE CAR THEY SHOULD OWN UP TO IT AND GET IT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479411October 9, 2012
AIR BAGS
THE PASSENGER AIRBAG WARNING LIGHT INDICATES THERE IS A PROBLEM WITH THE PASSENGER AIRBAG SYSTEM. THE LIGHT ILLUMINATES CONTINUOUSLY WHETHER A PASSENGER IS IN THE SEAT OR NOT INDICATING THAT THE AIRBAG IS TURNED OFF FOR THE PASSENGER. MINI COOPER DENIES ANY PROBLEM WITH THEIR SAFETY AIRBAG SYSTEM, YET THERE ARE MANY PEOPLE COMPLAINING ABOUT HAVING THE SAME ISSUES. THE PROBLEM OCCURRED SHORTLY AFTER THE WARRANTY RAN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479485October 9, 2012
STEERING
AS I WAS DRIVING 40 MPH ON MY LOCAL 2-LANE ROAD, MY POWER STEERING SUDDENLY FAILED WITH NO WARNING WHATSOEVER. I RETURNED CAREFULLY HOME AND LEFT THE CAR PARKED IN MY DRIVEWAY UNTIL I COULD CONTACT MY LOCAL MINI DEALER (PRESTIGE MINI IN MAHWAH, NJ). WHEN I GOT INTO THE CAR TO TAKE IT TO THE DEALER, THE POWER STEERING WAS SUDDENLY WORKING AGAIN. PRESTIGE MINI CLAIMS THAT MY STRUT TOWERS ($645) AND LOWER CONTROL ARM BUSHINGS (ALSO $645) WERE SHOT AND NEEDED REPLACING. THE ADVISOR TOLD ME VERBALLY THAT IT HAD NOTHING TO DO WITH THE POWER STEERING PUMP AND/OR THE POWER STEERING PUMP FAN, BUT SO FAR I CANNOT GET PRESTIGE TO REPLY VIA EMAIL (IN WRITING) THAT THIS IS TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479481October 9, 2012
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING PUMP CAUGHT ON FIRE, MELTING ALL OF THE WIRES. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479256October 8, 2012
STEERING
POWER STEERING WENT OUT MAKING THE CAR VERY HARD TO STEER. THE FIRST TIME WAS JANUARY 2012, RANDOMLY OFF AND ON SINCE. I HAVE HAD THE POWER STEERING RETURN AFTER SIMPLY TURNING THE CAR OFF THEN ON, OTHER TIMES AFTER A WEEK. IT APPEARS THE POWER STEERING PUMP HAS DECIDED TO QUIT ALTOGETHER AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478900October 7, 2012
STEERING
I WAS DRIVING DOWN A SMALL CITY STREET IN MY 2003 MINI COOPER S AND WENT TO MAKE A LEFT TURN - AS SOON AS I DID, THE STEERING BECAME VERY HEAVY...AND UN-RESPONSIVE. I WAS ABLE TO THROUGH MUSCLE STRENGTH FORCE THE CAR THROUGH THE TURN BUT HAD THERE BEEN ANYONE NEXT TO ME THIS SURELY WOULD HAVE CAUSED A COLLISION AS IT WAS A VERY DIFFICULT TURN. THE DISAPPEARANCE OF THE POWER STEERING WAS SUDDEN AND WAS COMPLETELY GONE. THE CAR IS NOW PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478827October 6, 2012
STEERING
IN 2009, THE POWER STEERING WOULD INTERMITTENTLY WORK, USUALLY RESTARTING RESOLVED THE PROBLEM. INCREASINGLY WORSENED. P PULLING OUT FROM THE BUSINESS TO A RESIDENTIAL STREET, VERY BUSY AFTERNOON TRAFFIC. I HURRIEDLY TURNED RIGHT ONTO THE STREET, THEN LEFT AT THE TRAFFIC SIGNAL. WHILE MAKING THE LEFT MY POWER STEERING DECIDED TO STOP COMING TOO CLOSE TO RUNNING STRAIGHT INTO A LIGHT STANDARD ON THE OPPOSITE CORNER. HITTING THE CURB VERY HARD AND STEERING WITH NO POWER, I CORRECTED MY DIRECTION TO AVOID HITTING OTHER VEHICLES, HIT THE CURB AGAIN, FOUND THE FIRST POSSIBLE PARKING LOT AND PULLED OFF AND THANK GOD I DIDN'T HIT ANYONE. MAY 2012 NO POW STEERING WED, OCTOBER 3, 2012 @ 117K MILEAGE, BELT BROKE, BATTERY LIGHT CAME ON, OVERHEATED. MINIUSA TAKES PRIDE IN BEING RESPONSIBLE AND CARING ABOUT THEIR CUSTOMERS. THEIR JOVIAL, FREETHINKING, CLEAVER BANTER IS SO FALSELY REPRESENTED SINCE I CAN'T EVEN GET SOME ONE AT MINI TO TALK TO ME. NOW, I'M WAITING ON FINDING THE RIGHT REPAIR SHOP THAT WON'T COST ME MY RETIREMENT. IN 2007, I LOCKED MY GLOVE COMPARTMENT SINCE I HAD JUST PICKED UP THE $2500 ENGAGEMENT RING MY SON HAD BEEN PAYING ON SO HE COULD PROPOSE TO HIS GIRLFRIEND. WHEN I GOT HOME THE GLOVE BOX WOULDN'T COME UNLOCKED, OTHER THAN FORCING IT AND RISK BREAKING SOMETHING I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED, THE CAR, HOPING THEY MIGHT HAVE A KNOWN WAYS, SECRET SOLUTION. UNFORTUNATELY, A $80 SERVICE FEE FROM JUST DRIVING ONTO THE LOT, PLUS $350 FOR A NEW GLOVE BOX! JUST BECAUSE I LOCKED IT FOR THE FIRST TIME FOR SAFETY . NOW UNDRIVABLE, I SHUDDER A THE THOUGHT OF REPAIR BILLS FOR EVERYTHING THAT'S FAILING NOW, I AM OBVIOUSLY NOT THE ONLY ONE. NOT SO FUNNY NOW MINI COOPER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478895October 6, 2012
POWER TRAIN
THE TRANSMISSION IN MY CAR IS GOING OUT AT ONLY 53 THOUSAND MILES... EVERY TIME I GOT TO TURN OFF MY CAR THE LIGHT POPS ON SAYING THEIR IS A ISSUE WITH MY TRANSMISSION..IT ALSO TAKES ME TURNING OFF MY CAR AND BACK ON FOR IT TO GET UN STUCK OUT OF PARK.. IM GETTING FED UP AND FEAR THAT SOMETHING WORSE WILL HAPPEN WITH MY CAR WHEN MY CHILD OR HUSBAND IS IN THE CAR WITH ME.. I'VE ONLY HAD THIS CAR A YEAR AND ALREADY PUT $1200 INTO A WATERPUMP AND THERMOSTAT WITH HOUSING ... AND THAT WAS HARDSHIP ON ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478474October 3, 2012
STEERING
I HAD JUST BOUGHT THE CAR AND FLEW TO NEW JERSEY TO GET IT. THE MECHANIC TOLD ME THAT THE POWER STEERING WAS OUT AND HE WAS NOT SURE WHAT THE PROBLEM WAS. I DROVE IT BACK TO FLORIDA AND DID NOT HAVE POWER STEERING THE WHOLE WAY. IN APRIL 2010, THE POWER STEERING CAME BACK. I CONTINUED TO HAVE POWER STEERING AND THEN IN OCTOBER 2010, IT WENT OUT AGAIN FOR TWO DAYS. THEN IT CAME BACK. THEN IN 2011, IT WENT OUT AGAIN FOR TWO DAYS DURING THE YEAR. AND NOW IT HAS BEEN OUT SINCE APRIL OF THIS YEAR. I HAD BEEN ON DISABILITY FROM JANUARY TILL JULY, SO I WAS NOT DRIVING MY CAR THAT MUCH. I HAVE NOT WORRIED ABOUT FIXING IT. ALSO, WHEN I PICKED MY CAR UP IN NJ, THEY HAD WRITTEN ON MY RECEIPT THAT THEY WOULD PAY $500 TOWARDS THE REPAIR OF MY POWER STEERING. I HAVE NOT HAD A CHANCE TO ASK MY ATTORNEY IF THAT WOULD STILL BE VALID OR NOT. BUT IT SEEMS THAT A LOT OF THE MINI'S ARE HAVING THE SAME ISSUE. I WAS WONDERING IF MINI WILL BE RECALLING THE POWER STEERING AND I CAN HAVE MY CAR FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478380October 2, 2012
STEERING
THE FIRST PROBLEM WAS WHEN THE POWER STEERING FAILED FOR ABOUT 15 MINUTES. THE VEHICLE BECAME VERY DIFFICULTY TO CONTROL, BUT EVENTUALLY THE STEERING STARTED WORKING AGAIN. IN AUGUST THE SAME PROBLEM OCCURRED ONLY THIS TIME FOR AN HOUR. THIS MADE THE VEHICLE ALMOST USELESS. TODAY 10/2/2012 THE POWER STEERING FAILED COMPLETELY WHILE MY WIFE WAS ON THE INTERSTATE. IT WAS PHYSICALLY TIRING TO MAINTAIN CONTROL OF THIS TINY CAR. THIS VEHICLE IS DANGEROUS AND WE NO LONGER FEEL COMFORTABLE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478397October 2, 2012
STEERING
POWER STEERING FUNCTION FAILED; STEERING IS NOW NON-POWERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478062October 1, 2012
ENGINE
DURING MY COMMUTE TO WORK ON 9/27/12, MY CAR COMPLETELY DIED WHILE I WAS DRIVING IN THE MIDDLE LANE OF THE FREEWAY. THE CAR WAS TOWED TO A GARAGE, WHERE IT WAS FOUND TO BE LEAKING AN EXCESSIVE AMOUNT OF OIL. DURING INSPECTION, IT WAS ASSESSED THAT THE TIMING CHAIN "JUMPED" AND CAUSED A CATASTROPHIC ENGINE FAILURE. AT THE TIME OF THIS INCIDENT THE CAR HAD 54K MILES ON IT AND THERE WERE ABSOLUTELY NO WARNING SIGNS PRIOR TO THE FAILURE (I.E. LEAKING OIL, ENGINE RATTLE, ETC...). FURTHERMORE, SINCE I PURCHASED THE CAR IN FEBRUARY 2012, I HAVE PERFORMED REGULAR MAINTENANCE ON THIS CAR (NEW BRAKES, TIRES, ALIGNMENT, REGULAR SYNTHETIC OIL CHANGES) TO ENSURE IT STAYS IN GOOD DRIVING CONDITION. APPARENTLY, THIS HAS BEEN A FREQUENTLY REPORTED ISSUE WITH MINI COOPER AND THE PROBLEM COULD HAVE EASILY RESULTED IN A FATAL CAR ACCIDENT WHILE I WAS DRIVING ON THE FREEWAY! THE ESTIMATED REPAIR COST (WITH LABOR) FOR THIS FAILURE IS APPROX 10K!!! MINI SHOULD BE HELD RESPONSIBLE FOR THIS FAULTY CRAFTSMANSHIP. A 3 YR CAR WITH 54K MILES SHOULD ABSOLUTELY NOT NEED TO HAVE A NEW ENGINE REPLACED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478077October 1, 2012
ENGINE, POWER TRAIN
THE TIMING TENSIONER ON MY MINI COOPER S BACKED OUT, RESULTING IN A MASSIVE OIL LOSS WHILE AT HIGHWAY SPEEDS. THIS IS APPARENTLY A KNOWN ISSUE BY MINI, BUT NO KNOWN RECALL HAS BEEN ISSUED AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478228October 1, 2012
STEERING
AS I WAS DRIVING ON LOCAL ROAD I NOTICED A CAR DOUBLE PARKED I TRIED TO PASS THE VEHICLE WHEN I NOTICED MY STEERING WHEEL WAS STIFF IT WAS VERY HARD TO TURN IT AT ALL I ALMOST SLAMMED INTO DOUBLE PARKED CAR THAT I COULD NOT PASS AND HAD NO CONTROL OF MY VEHICLE. ITS VERY UNCOMFORTABLE TO DRIVE A VEHICLE THAT WAY SO ITS PARKED FOR NOW IF I KNEW THAT IT WOULD BE THAT DANGEROUS TO DRIVE THIS VEHICLE I WOULD NEVER BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478230October 1, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
COOLING FAN STOPPED WORKING ALREADY INSTALLED 3 FANS FROM TIME OF PURCHASE OF VEHICLE THIS WILL BE MY FOURTH ONE ITS HAS ISSUE WITH LOW SPEED. IT BURNS ONLY LOW SPEED ON IT TRIED TO INSTALL AFTERMARKET FAN DID NOT LAST MORE THAN A MONTH HAD TO PURCHASE FROM A DEALER NOW ANOTHER ONE THIS CAN HAS NOTHING BUT A PROBLEM WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477412September 28, 2012
POWER TRAIN
AT 18XXX MILES THE CLUTCH IS GONE. TRANSFER CASE FOUND DEFECTIVE. THE CLUTCH HAS BEEN FAILING ON THE ALL4 MODELS ALL ACROSS THE COUNTRY AND DEALERS ARE BLAMING USER ERROR, EVEN AS FAST AS 1500 MILES. $2500 FOR A NEW CLUTCH ON A BRAND NEW VEHICLE IS ABSURD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477426September 28, 2012
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE STEERING MALFUNCTION RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP WHERE THE POWER STEERING PUMP, FAN AND OTHER RELATED COMPONENTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:HYDRAULIC POWER ASSIST:PUMP). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477149September 26, 2012
STEERING
ON THE MORNING OF SUNDAY MAY 13TH 2012 (MOTHERS DAY), I DROVE THE VEHICLE APPROX 11 MILES TO MY MOTHER-IN-LAW'S HOME. DURING THIS 11 MILE RIDE ALL SEEMED NORMAL WITH THE VEHICLE. AFTER VISITING FOR A FEW HOURS I DROVE IT APPROX 5 MORE MILES TO A STOP & SHOP, AGAIN ALL SEEMED FINE WITH THE VEHICLE. WITHIN THE 10-15MINUTES I WAS INSIDE PURCHASING MOTHERS DAY FLOWERS, STOP AND SHOP EMPLOYEES HAD NOTICED A FIRE IN THE PARKING LOT. I WALKED INTO THE PARKING LOT TO FIND THE POLICE AND FIRE FIGHTERS APPROACHING MY CAR. WHEN I GOT TO IT THERE WAS NO MORE FIRE BUT STILL PLENTY OF SMOKE COMING FROM UNDER THE HOOD AND DRIVER SIDE WHEEL WELL. I TOOK A LOOK UNDER THE CAR TO SEE THAT THERE WAS NO MORE FIRE, SO THE FIRE DEPARTMENT LEFT. I WAS NOT ABLE TO START THE CAR SO I JACKED UP THE FRONT OF THE VEHICLE TO SEE WHAT HAD CAUGHT FIRE. THE FIRE HAD ORIGINATED FROM THE ELECTRIC/HYDRAULIC POWER STEERING PUMP. THE SOCKET ON THE PUMP WAS STILL SMOKING A LOT AND VERY MELTED. THE PLUG CONNECTOR ON THE 12V/GROUNDING CABLES FEEDING THE PUMP WAS ALSO VERY MELTED. SINCE THIS FIRE OCCURRED ON A 12V LINE IT ALSO SHORTED OUT THE BATTERY COMPLETELY. I WAS ABLE TO JUMP THE CAR STARTED IN ORDER TO DRIVE IT ABOUT 15-16 MILES HOME. SINCE THEN THE PUMP HAS BEEN DISASSEMBLED TO FIND THAT THE ENTIRE CIRCUIT BOARD WAS COMPROMISED (BURNED/ASHES). I DECIDED TO FILE THIS COMPLAINT AFTER I HAD RESEARCHED THIS ISSUE EXTENSIVELY. APPARENTLY THIS IS A COMMON PROBLEM. MOST SIMPLY FAIL, EITHER CAUSING ACCIDENTS OR MERELY MAKING IT EXTREMELY HARD DO DRIVE. FEW OTHER UNLUCKY OWNERS HAVE THERE PUMPS BURST INTO FLAMES. MINI IS AWARE OF THE ISSUE BUT OFFERS MINIMAL TO NO COMPENSATION. IN CANADA A RECALL HAS ALREADY BEEN ISSUED FOR THESE DEFECTIVE PUMPS. I CAN ONLY HOPE AND PRAY THAT NHTSA ALONG WITH MINI USA CHOOSE TO ISSUE A RECALL BEFORE THIS CAUSES A VERY SERIOUS ACCIDENT (IF IT HASN'T ALREADY). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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