MINI Cooper Complaints

4,588 consumer complaints on file.

#10508096April 12, 2013
POWER TRAIN
I PURCHASED THE VEHICLE AS IS FROM A SMALL LOCAL LOT JANUARY OF 2013, EVERYTHING CHECKED OUT AS PERFECT. I LOVE THE CAR. WAS DRIVING HOME FROM WORK AND LUCKILY I WAS ABOUT 10 MILES FROM HOME AND AT THE SPEED OF 35 MPH WHEN IT FELT LIKE IT WAS STUCK IN A GEAR (CAR IS AUTOMATIC) THEN I NOTICED MY CHECK ENGINE LIGHT CAME ON. I REMAINED AT THE SPEED OF 35MPH OR LOWER BECAUSE I DIDN'T WANT TO TAKE ANY CHANCES. THEN MY BRAKE LIGHT CAME ON WHICH MADE ME THINK I HAD BRAKE ISSUES. I PARKED IT LIFTED THE HOOD AND IT WAS EXTREMELY HOT AND YOU COULD HEAR THE FANS RUNNING EXTRA HARD. WE TOOK IT TO A LOCAL GUY TO LOOK AT IT AS HE TOLD US HE JUST HAD A MINI IN WITH SAME ISSUE WEEKS BEFORE AND AAA CAME TO TOW IT TO HENDRICK MINI IN CHARLOTTE. THEY THOUGHT IT WAS VALUE STEMS AND ETC FIND OUT A FEW HOURS LATER NOT THE CASE I NEED A WHOLE NEW TRANSMISSION. THE CAR IS A '07 WITH ONLY 54K MILES ON IT IN PERFECT CONDITION. MAKES NO SENSE. MINI/BMW US HAS HEARD OF MY COMPLAINT AND HAS TOLD ME THERE IS NOTHING THEY WILL DO TO MAKE IT RIGHT. IF YOU ASK ME FROM EVERYTHING I'VE READ ONLINE THIS NEEDS TO BE A RECALL AS EVERYONE HAS HAD THE SAME ISSUE. THIS IS VERY UNSAFE AND I CAN'T AFFORD $9K TO PAY FOR A NEW TRANSMISSION. I LOVED MY MINI COOPER BUT AS IT STANDS RIGHT NOW I'M CAR LESS AND LEFT MAKING PAYMENTS ON A CAR I CANNOT EVEN DRIVE AND IT IS SITTING IN THE SHOP ON HOLD FOR THE TIME BEING. MINI/BMW NEEDS TO REALIZE ALL OF THE CUSTOMERS THEY ARE LOSING OVER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505941April 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TWO AIR BAG LIGHTS ILLUMINATED STATING THAT THE AIR BAGS WERE OFF DESPITE A PASSENGER BEING IN THE SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE AIR BAG MAT SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505977April 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG DEACTIVATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 69,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505770April 10, 2013
ENGINE, POWER TRAIN
I WAS DRIVING DOWN I80 AND MY CAR STARTED TO KICK AND SPUTTER THEN THE ENGINE LIGHT WENT ON AND I DROPPED SPEEDS AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME HE SWERVED HONKED HIS HORN AND GAVE ME THE FINGER. I TOOK IT TO A SHOP AND THEY TOLD ME THE TRANSMISSION NEEDS TO BE REPLACED AND THE NUMBER THREE CYLINDER BLEW OUT AND I WOULD NEED TO REPLACE THE HEADGASKET AND REFURBISH THE ENGINE. WHEN I FIRST BOUGHT THE CAR IT WOULD PERIODICALLY KICK AND STALL OUT ON ME I TOOK IT BACK TO THE DEALER SHIP THEY TOLD ME IT WAS JUST THE ENGINE BREAKING IN. A COUPLE WEEKS LATER I SAW THE OIL WAS A LITTLE LOW AND AGAIN IT KICKED AND STALLED. I TOOK IT BACK IN THEY SAID THEY HAD TO REPROGRAM THE TRANNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505884April 10, 2013
STEERING
I WAS DRIVING ON A WINDY ROAD WHEN WITH NO WARNING MY POWER STEERING WENT OUT AND FORCED ME INTO ON COMING TRAFFIC. LUCKILY I WAS ABLE TO REGAIN CONTROL AND MOVE TO THE SHOULDER. WHEN I TURNED OFF THE CAR AND RESTARTED IT, THE POWER STEERING WAS WORKING, BUT STOPPED AGAIN AT MY HOME. THE IGNITION KEY WAS EXTREMELY HOT TO THE TOUCH WHEN I REMOVED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505638April 9, 2013
STEERING
POWER STEERING PUMP COMES ON A SHORT TIME AFTER PARKED AND WILL NOT SHUT OFF. HAVE TO DISCONNECT BATTERY IN ORDER TO AVOID DRAINING POWER. POWER STEERING WHINE PRONOUNCED, POWER STEERING BEGINNING TO WORK INTERMITTENTLY. COMMON PROBLEM AMONG MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505694April 9, 2013
STEERING
POWER STEERING PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507482April 8, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED AND STALLED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND SHIFT INTO MANUAL MODE TO SHIFT THE GEARS UP AND DOWN. THE CONTACT ALSO STATED THAT THE BATTERY LIGHT ILLUMINATED WHILE THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE ENGINE MALFUNCTIONED DUE TO THE COOLING SYSTEM EMITTING SMOKE FROM THE ENGINE AND CORROSION ON THE ENGINE ITSELF. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10507494April 8, 2013
ENGINE
THERE IS A LEAK AT THE OIL SUPPLY LINE LEADING INTO TO THE TURBO HOUSING. THIS IS A MAJOR OIL LEAK AND SAFETY HAZARD. OIL LEAKING ONTO THE HOT TURBO CAN POTENTIALLY CAUSE A FIRE. ASIDE FROM THE POTENTIAL FIRE HAZARD, THE LEAK, HAD IT GONE UNNOTICED, COULD HAVE CAUSED AN ENGINE FAILURE. THE LOCAL MINI DEALERSHIP SAID THE REPLACEMENT WOULD COST AROUND $1,000 WITH OEM PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507540April 8, 2013
ENGINE
THE TIMING CHAIN HAS AN ISSUE AND RATTLES REALLY LAUD. THIS IS CAUSING ISSUES WITH THE VEHICLES IDLE AND SPEED DURING DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507380April 7, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AS I TURN ON THE ENGINE, BATTERY LIGHT CAME ON, 5 SECONDS LATER, ENGINE STARTED TO SMOKE. I TURNED OFF THE ENGINE. ENGINE WON'T TURN BACK ON AND LOST ALL POWER, STEERING WHEEL WON'T TURN. BEFORE THIS INCIDENT, GEAR WOULD SHIFT UP AND DOWN ON IT'S OWN WHILE I'M DRIVING. VERY DANGEROUS! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10507212April 5, 2013
ENGINE
A SIGNIFICANT ENGINE OIL LEAK WAS DETECTED BY OIL SPOTS UNDER PARKED CAR. THE DIP STICK REGISTERED 1 QUART LOW. A QUART WAS ADDED AND THE CAR DRIVEN ABOUT 100 MILES THE NEXT DAY. UPON RETURN, THE OIL WAS A QUART LOW AGAIN. DURING THE PRECEDING TWO WEEKS THERE HAD BEEN SEVERAL INSTANCES OF A BURNING OIL SMELL AND ON TWO OCCASIONS SMOKE COMING FROM UNDER THE HOOD. THIS WAS DURING A RAINY PERIOD AND THE SMOKE WAS INITIALLY THOUGHT TO BE STEAM FROM GETTING WATER IN THE ENGINE COMPARTMENT FROM PUDDLES ON THE ROADS. WHEN I TOOK THE CAR IN FOR SERVICE, THE DEALER FOUND THAT THE OIL LINE TO THE TURBO WAS LEAKING AS WELL AS THE OIL FILTER HOUSING SEAL. BOTH OF THESE COMPLAINTS HAVE BEEN NOTED IN THE DATABASE PREVIOUSLY. THE COST TO REPAIR WAS APPROXIMATELY $1000 USD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507235April 5, 2013
AIR BAGS
PASSENGER SEAT AIRBAG SENSOR FAILED AND THE AIRBAG LIGHT STAYS ON AND THE AIRBAGS IN THE FRONT SEAT PASSENGER AND DRIVER MAY BE DEACTIVATED AND NOT WORK IN A CRASH. MINI IS AWARE OF THIS PROBLEM HAS CHOSE TO IGNORE IT. IT IS A GREAT SAFETY HAZARD. MY WIFE HAS REFUSED TO RIDE IN THE CAR OR LET ANYONE ELSE RIDE IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506102April 3, 2013
POWER TRAIN, STEERING, ENGINE AND ENGINE COOLING
2004 MINI COOPER. CONSUMER REQUESTS ASSISTANCE FOR HAZARDOUS VEHICLE TRANSMISSION AND STEERING WHEEL. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON A BUSY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505376April 2, 2013
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 18 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE ALSO OVERHEATED AND A LOUD NOISE WAS HEARD COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING FLUID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505425April 2, 2013
STEERING
PARKED THE CAR TO GO IN A STORE, IN THE STORE FOR 10 MINUTES. CAME OUT TO START THE CAR AND THE STEERING WHEEL WAS STIFF AND DID NOT WANT TO MOVE. CUT THE CAR OFF AND WAS LOOKING INTO WAYS TO GET THE CAR TOWED. I TRIED TO START THE CAR BACK UP MAYBE 15-20 MINUTES LATER AND IT WAS WORKING JUST FINE. EVER SENSE THEN, THE CAR'S POWER STEERING WOULD STOP FUNCTIONING AND THEN RESET ITSELF ONCE THE CAR WAS STOPPED AND IDLE. YOU CAN NEVER PREDICT WHEN THIS WILL HAPPEN OR WHEN IT WON'T. THE POWER STEERING ISSUES HAVE GOTTEN PROGRESSIVELY WORSE WITH LONGER INTERVALS OF WAIT TIME BEFORE THE POWER STEERING STARTS FUNCTIONING AGAIN. THE WHEEL WHEN THE POWER STEERING STOPS FUNCTIONING IS VIRTUALLY IMMOVABLE IT IS ALMOST IMPOSSIBLE TO MAKE TURNS UNLESS THEY ARE WIDE ONES. THIS IS A TREMENDOUS SAFETY HAZARD AND THE POWER STEERING PUMP IS CLEARLY DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505423April 2, 2013
STEERING
THE STEERING BECAME VERY TIGHT AND THE STEERING WHEEL WAS VERY HARD TO TURN. THE SUDDEN LOSS OF POWER STEERING WAS VERY SCARY AT NORMAL STREET SPEEDS. SHUTTING OFF THE CAR AND RESTARTING IT WILL RETURN THE STEERING TO NORMAL ONLY FOR A LITTLE BIT...AFTER A FEW MINUTES THE POWER STEERING IS GONE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505345April 2, 2013
AIR BAGS, SEATS
MY 2006 MINI COOPER HAD A AIR BAG LIGHT JUST TURN ON ABOUT A WEEK AGO FOR NO REASON FOR WHAT I CAN TELL. I CALLED MY MINI DEALER AND THEY TOLD ME IT WAS PROBABLY A WORN OUT PASSENGER SEAT SENSOR. THEY SAID IT WOULD COST ABOUT $900-1000 TO REPLACE THE SEAT AND THE SENSOR. OUR MINI ONLY HAS A LITTLE OVER 50K MILES AND 50% OF THOSE MILES THERE WASN'T ANYONE EVER SITTING IN THE PASSENGER SEAT TO WARE IT OUT. I HAVE SEEN ON SEVERAL OTHER FORUMS THAT THIS PROBLEM HAS BEEN CORRECTED BY BMW BUT NOT BY MINI. I BELIEVE THIS ISSUE SHOULD BE A RECALL ON ALL MINI'S AS I HAVE SEEN THAT HUNDREDS OF OTHER PEOPLE HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505281April 1, 2013
ENGINE AND ENGINE COOLING
I'VE BEEN A LOYAL MINI COOPER FOR YEARS NOW BUT RECENTLY MY CAR SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I GOT IT TOWED, AND THEY SAID MY TIMING CHAIN TENSIONER CAME OFF AND LITERALLY SLICED SOME PART OF THE ENGINE. THERE HAS BEEN TALKS ABOUT THE "RECALL," BUT THEY HAVE NOT MADE IT OFFICIAL BECAUSE IT WILL COST THEM MILLIONS TO DO SO. MINI COOPER DID CONFIRM THAT THERE WERE DEFECTED TIMING CHAINS AND I KNOW SOME DEALERSHIPS CHANGED THE TIMING CHAIN FOR FREE BECAUSE OF THIS KNOWN DEFECT. MINI COOPER DID NOT INFORM ME ANYTHING AND NOW I HAVE TO EITHER PAY 5000 DOLLARS TO GET A USED ENGINE OR SELL MY CAR. I WORK FULL-TIME AND NOW I DON'T HAVE A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505287April 1, 2013
ENGINE, POWER TRAIN
I HAVE OWNED THE MINI SINCE NEW. ALWAYS REGULARLY SERVICED AT THE MINI DEALER. RECENTLY I STARTED THE ENGINE AND IT SOUNDED MORE LIKE A DIESEL ENGINE, VERY NOISY AND UNUSUAL. TOOK IT TO THE MINI DEALER AND AS I EXPLAINED WHAT THE SYMPTOMS WERE, THE FRONT DESK PERSON THAT TOOK MY DETAILS DIAGNOSED THE PROBLEM. THE PRELIMINARY DIAGNOSIS WAS CONFIRMED LATER THROUGH AN INSPECTION BY A TRAINED TECHNICIAN. LIKE MANY, MANY MINI OWNERS I HAVE HAD A TIMING CHAIN PROBLEM. THAT THE FRONT DESK STAFF CAN DIAGNOSE A PROBLEM LIKE THIS MADE ME CURIOUS, IT MUST BE SUCH A COMMON PROBLEM THAT THE DEALER SEES IT REGULARLY. SOME RESEARCH CONFIRMED THIS WAS A WIDESPREAD PROBLEM WITH MINIS. OWNERS HAVE HAD TERMINAL ENGINE DAMAGE WITH ENGINES THAT ARE LOW MILEAGE AND SIMPLY SHOULD NOT HAVE ANY PROBLEMS. THIS ISSUE WITH THE ENGINE IS SERIOUS AND CAN LEAD TO A MAJOR ACCIDENT BECAUSE OF A CATASTROPHIC ENGINE FAILURE WHILE DRIVING AT HIGHWAYS SPEEDS. ALTHOUGH I WAS LUCKY, AND DO NOT HAVE A HUGE OUT OF POCKET EXPENSE AS I HAVE EXTENDED WARRANTY COVERAGE, I STILL BELIEVE THIS IS AN IMPORTANT SAFETY MATTER THAT BMW/MINI APPEAR TO BE IGNORING. IT SHOULD BE THE SUBJECT OF A VEHICLE SAFETY RECALL. IT IS POOR ENGINEERING AND DESIGN ON THEIR PART, THAT SHOULD BE RECTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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