MINI Clubman Complaints

80 consumer complaints on file.

#11641107February 6, 2025
UNKNOWN OR OTHER
Transmission not reporting vehicle in park. Taken to mechanic and ran diagnostics. They said this is a safety issue. Needs shifter repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640817February 5, 2025
POWER TRAIN
Manual transmission had an issue with 2nd gear not fully engaging and popping out under light acceleration. Transmission was replaced under warranty in December 2022. In April of 2024 the same issue occurred again where 2nd gear would not stay in gear after 18 months of having transmission replaced. The replaced transmission is no longer under warranty. This indicates a part defect of their 6-speed manual transmissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640914February 5, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Component/System That Failed: The oil filter housing cracked, causing a coolant leak. This part was made of plastic, which appears to be a weak point in the design and should ideally be aluminum for durability. Unfortunately, I no longer have the failed part for inspection. Safety Risk: The coolant loss resulted in a sudden loss of heat in freezing temperatures, which could be dangerous for drivers and passengers in winter conditions. While the engine did not overheat, the loss of coolant could have eventually led to engine overheating and failure, posing a safety risk if left undetected. Problem Confirmation: The issue was confirmed by an independent service center, which verified that the plastic oil filter housing cracked, leading to a coolant leak. The technician noted that this type of failure should not occur at such low mileage and suggested that the part’s material may be a design flaw. Inspection by Manufacturer or Others: At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, reports from other Mini owners suggest similar failures, indicating a potential widespread defect. Warning Signs Before Failure: There were no warning lamps, messages, or other symptoms prior to the failure. The first noticeable sign was a loss of cabin heat in extremely cold weather. Upon checking, I discovered that the coolant level had dropped due to the leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639646January 30, 2025
SEAT BELTS
The contact owns a 2016 Mini Cooper S Clubman. The contact stated while the vehicle was parked, the contact noticed that the driver's seat belt was inoperable. The contact stated that the seat belt failed to function properly, and the seat belt assembly failed to latch securely. An independent mechanic arrived at the residence and diagnosed the vehicle. The contact was informed that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638194January 24, 2025
AIR BAGS
Passenger side seat airbag sensor not working warning light and massages indicate airbag restraint issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629836December 10, 2024
FUEL/PROPULSION SYSTEM
Warning to apply parking brake and contact service. Apparently a common occurrence with automatic transmission with the failure of the gear selection switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628285December 2, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2016 Mini Cooper Clubman. The contact stated while driving at an undisclosed speed, the left and right turn signals were inoperable. The contact was made aware by another driver that four out of the five rear brake lights were inoperable. The right and left turn signal malfunction and the rear brake light warning lights were illuminated. The vehicle was taken back to the place of residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622985October 31, 2024
ENGINE
on 10-15-2024 while i was on my way home my mini caught fire while driving. total loss, i was driving about 65mph and my coworker who travel the same direction flagged me down then calling me to tell me my car was smoking really bad. after i pulled directly over to the side of the road and went to pop the hood and saw nothing but smoke rising up from under the hood. with in 5-10 mins the whole front of the are was engulfed in flames. the damage was so bad that it was undetermined what caused the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11621533October 23, 2024
UNKNOWN OR OTHER
Today I started my 2017 Mini Clubman and received a message about a transmission problem. The message showed a car icon and arrows at either end of the car pointed out. The message advised me to secure the car to prevent rolling. I confirmed that the parking brake was not inadvertently triggered and also confirmed that the parking brake is still functioning properly. The same message has appeared the next five times I started the car on a level surface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614874September 16, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Car is not starting when sitting over night or parked at a lot. Windows will not roll down. Blinkers will not work. Difficulty when transporting my special needs child places as it is difficulty when car will not function as it should. Near accidents have almost occurred due to blinkers not working. I have been told by two different mechanics after diagnostic that the Foot Wheel Module is the problem identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602024July 14, 2024
ELECTRICAL SYSTEM
The rear backup lights don’t work due to the defective footwell control module. This is a symptom of the defective FCM. It’s been well over a year and Mini hasn’t had the parts. Very worrisome when our young daughter is backing up and the lights are out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599527July 6, 2024
ENGINE
I went into HGreg Nissan of Buena Park/Nissan of Buena Park on [XXX] to look at a car. When I got there, I asked to see the car that they had advertised. Once I signed the necessary paperwork, purchased a bumper-to-bumper warranty as told by the salesperson. I was also told that I would receive a full tank of gas, but I did not. I took that car the Mini Cooper dealership, for a diagnostic test, and was told that there was damage to the engine. The engine light came on, so I had to leave the car at the dealership. Once I purchased the car from the dealership, me as a person who does not understand how dealership processes paperwork and have purchased cars in the past, I have never experienced such blatant disregard for honesty, who deal in deception, and have no moral ethics than with this particular dealership, just for the sale of a car. I received a phone call from a Lady by the name of Alva on 06/28/24 from HGreg Nissan of Buena Park/Nissan of Buena Park which is more than 3 months after the purchase of this vehicle, and she advised me that I needed to come in so that they could do a smog check on the vehicle, and that they let the paperwork expire. This company never processed the necessary paperwork, to the DMV so that this car could be registered to me. This company did not have a smog check done because they knew that it would not pass because the engine light came on. Since that necessary paperwork has not been filed with the DMV the lender of this vehicle is now telling me that they will increase the interest because of this problem. According to CA Law Smog Certifications are required for all sales or title transfers of gasoline-powered vehicles that are four or more years old, and this company did not provide this information to the CA Department of Motor Vehicles. This dealership knew that the engine was faulty which is why they never performed a Smog Check the engine light came on 1 week after it was purchased. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598316July 2, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592199June 3, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after receiving the recall notification, the contact allowed the vehicle to remain parked. The contact then went to start the vehicle and the vehicle failed to start. The contact believed the footwell module had drained the battery causing the battery to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589969May 21, 2024
ENGINE
I am writing to formally express my concerns regarding a 2016 Mini Cooper Clubman S that I purchased in August of the previous year, with 64,000 miles on the odometer. Within just two months of ownership, the vehicle began to exhibit serious mechanical failures. Initially, the water pump failed and had to be replaced. Shortly thereafter, the air conditioning system on the left side malfunctioned. Most alarmingly, the engine suddenly stopped and began to overheat while on the road, necessitating an emergency stop at a nearby mechanic's workshop. The diagnosis revealed a catastrophic engine block failure, with a crack that caused the antifreeze, oil, and possibly fuel to mix—an issue that could potentially lead to a vehicle fire. This vehicle is primarily driven by my wife, who frequently transports our [XXX] son, who is [XXX]. The potential risks had this occurred on a highway are unimaginable and could have led to fatal consequences. Upon discovering these issues, I immediately contacted Mini to inform them of the defect and requested a comprehensive diagnostic examination. I emphasized the possibility that this could be a production line issue, which might affect other vehicles and thereby pose a significant risk to other families. Regrettably, the response I received was dismissive; I was informed that nothing could be done, and my request for a vehicle inspection was outright denied. Given the severity of these issues and the potential risk to human life, I urge your immediate intervention. It is imperative that this matter be revisited and that a thorough investigation into this potential production defect be conducted. Ensuring the safety of all consumers must be a priority, and I respectfully request that my vehicle be inspected at the earliest to prevent any potential future tragedies. Please advise on how we might proceed in this matter. I look forward to your prompt response. Yours sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583544April 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper Clubman. The contact stated that while driving at an undisclosed speed, the headlight failed to illuminate and the turn signals failed to engage. Additionally, the contact stated that the interior lights failed to turn off causing the battery to drain. The vehicle was taken to an independent mechanic, where it was diagnosed with electrical system failure. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure . The failure mileage was 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578227March 19, 2024
POWER TRAIN
Message on start and stop - “Secure vehicle with parking brake when stopped. Consult service center” service center says $2K to fix for a $an inexpensive part. Does not impact performance of car but sounds like a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577116March 13, 2024
EXTERIOR LIGHTING:BACK UP LIGHTS
The contact owns a 2013 Mini Cooper Clubman. The contact stated that the driver’s side backup light was inoperable. No warning light was illuminated. The vehicle was taken to a local mechanic who performed a diagnostic test and stated there was a failure with the driver’s side backup light, and a defective footwell module. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,747. The contact stated the defective footwell module was a recall and never informed of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574064February 26, 2024
AIR BAGS
January 28, 2024 I had a car accident and the air bags on my left side never deployed. The other vehicle crashed into the right side (passenger side) of my 2019 mini clubman which caused my 2019 mini clubman to spin around and hit another car on my left rear bumper. As a result, I suffered a fractured rib and a brain hemorrhage.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11573836February 25, 2024
POWER TRAIN
It is now common knowledge that this transmission of the 3rd generation has an avoidable fault. There is a small spring in the shifter assembly that fails. It causes an error alert that car is not secure, when it actually is. The recommended repair is over $2000 at the dealer. This is a faulty part that can safety issues with people thinking their brakes are not working, when they actually are. This can lead to tragic accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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