Mercury Mystique Complaints

1,019 consumer complaints on file.

#10117717April 6, 2005
SUSPENSION:FRONT:WHEEL BEARING
1999 MERCURY MYSTIQUE HAD WHEEL BEARING REPLACED ON BOTH FRONT WHEELS.*MR THE WHEEL BEARINGS WERE REPLACED BECAUSE THE CONSUMER HEARD A LOUD THUMPING NOISE WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117467April 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE CHANGES GEARS. CONSUMER STATES VEHICLE SLOWS DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113495April 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114555March 23, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1996 MERCURY MYSTIQUE(68,000). FORD MOTOR COMPANY HAD WHAT THEY REFERRED TO AS A "PROGRAM", EVIDENTLY FOR A PROBLEM WITH THE FRONT SPRINGS.THE PROGRAM WAS BASICALLY A FREE INSPECTION. MY CAR WAS INSPECTED IN 2002 WHILE IT WAS IN FOR ANOTHER RECALL, AT WHICH TIME IT WAS GIVEN A PASSING GRADE.THE PROGRAM EXPIRED @ 150,000 OR DEC. OF 2004 WHICHEVER CAME FIRST.IN FEBRUARY 2005 A 6" CHUNCK OF THE PASS. SIDE SPRING SNAPPED OFF, LUCKILY ON A RESIDENTIAL STREET. I HEARD THE NOISE AND WAS ABLE TO RETRIEVE THE PIECE FROM THE STREET.ON CLOSE INSPECTION THE PIECE DID NOT BREAK DUE TO CORROSION.I BELIEVE IT WAS DUE TO POOR MATERIAL QUALITY, MY CONCERN IS THAT THIS COULD CAUSE TIRE FAILURE AT HIGHER RATES OF SPEED RESULTING IN POSSIBLE FATALIIES. FORD WOULD NOT REPLACE THE SPRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115499March 21, 2005
STRUCTURE, EXTERIOR LIGHTING:TAIL LIGHTS
DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114380March 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1998 MERCURY MYSTIQUE, ANDI THINK THE TRANSMISSION OUGHT TO BE RECALLED BECAUSE I HAVE SEEN COUNTLES NUMBERS OF TRANSMISSION FAILURES ON SEARCHING THE INTERNET AND I HAPPEN TO BE ONE TOO , THE TRANSMISSION WEN T OUT ON OURS A FEW YEARS AGO WHILE THE CAR WAS BASICALLY NEW, FOUND OUT I HAD WARRENTY ON IT STIILL GOT THAT FIXED , NOW A LITTLE OVER A YEAR SINCE THENAND IT'S WENT OUT AGAIN, BUT I HAVE NNO WARRENTY NOW WHICH REALLY SUCKS, SO THEY HAS TO BE SOMETHING GOING ON WITH THIS MODEL OF CAR BECAUSE THERE IS TOO MANY TRANSMISSION PROBLEMS WITH SO MANY PEOPLE. PLEASE WRITE BACK AND LET ME KNOW SOMETHING. THANX ALOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114198March 16, 2005
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
FUEL VAPOR SMELL. DIAGNOSED AS A FAILED HOSE AT THE TOP OF THE FUEL TANK (BETWEEN THE TANK AND THE VEHICLE BODY). SERVICE WRITER INDICATED THAT THE PROBLEM WAS CAUSED BY FLEXING BETWEEN THE BODY AND THE TANK AND THAT, IN HIS OPINION, THE DESIGN DID NOT TAKE THE FLEXING INTO ACCOUNT SUFFICIENTLY. THERE WAS A FUEL LEAK, AND THE VEHICLE WOULD HAVE LEAKED SIGNIFICANT FUEL IN A ROLL OVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103558February 7, 2005
STRUCTURE
CONSUMER NOTICED THE DASHBOARD WARPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109600February 2, 2005
ENGINE AND ENGINE COOLING
TURNING ONTO THE HIGHWAY VEHICLE SHUT DOWN, CAUSING THE VEHICLE TO CONTINUE ONTO THE HIGHWAY WITH NO POWER. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109602February 2, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DEFROSTER DOES NOT OPERATE ,MAKING THE ABILITY TO SEE THE ROAD DIFFICULT DURING INCLEMENT WEATHER. MANUFACTURER WILL BE CONTACTED BY OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109330January 31, 2005
SUSPENSION:REAR
WHILE BACKING OUT OF THE GARAGE A LOUD BANGING NOISE WAS HEARD COMING FROM THE REAR. DRIVER WAS ABLE TO PULL THE VEHICLE BACK INTO THE GARAGE. THEN, DRIVER CONTACTED DEALER FOR AN APPOINTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111067January 24, 2005
SUSPENSION:FRONT:MACPHERSON STRUT, TIRES
THE CONSUMER TRULY DISAPPOINTED IN THE QUALITY AND PERFORMANCE OF 1999 MERCURY MYSTIQUE. *BF IN NOVEMBER 2003 THE VEHICLE NEEDED NEW TIRES AND BY AUGUST 2004 THE STRUTS WERE LEAKING AND NEEDED ADJUSTMENT. THE CONSUMER REQUEST THAT CHRYSLER COVER THE COST OF REPAIRS. *SC THE CONSUMER WAS SOLD A CHRYSLER CONTRACT ON A MERCURY VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111049January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE VEHICLE HAS BEEN IN REPAIR SHOP SEVERAL TIMES FOR AUTO DOOR LOCKS. FROM TIME TO TIME THEY WILL LOCK WHILE THE CAR IS NOT BEING DRIVEN. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107743January 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
1995 MERCURY MYSTIQUE CHECK ENGINE LIGHT RELATED TO THE 332 SERVICE CODE STARTED COMING ON RANDOMLY AROUND 51K , AND NOW ILLUMINATES AFTER VEHICLE HAS BEEN DRIVEN APPROXIMATELY 1 MILE. CAR NOW HAS 83K BUT I NEVER RECEIVED A RECALL NOTICE REGARDING THIS CONDITION. THIS VEHICLE'S INSPECTION STICKER HAS EXPIRED AND CANNOT BE INSPECTED IN THIS CONDITION. PRESSURE FEEDBACK SENSOR, ECU AND EVR HAVE ALL BEEN REPLACED TO NO AVAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106872January 5, 2005
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 25 MPH . UPON IMPACT, AIR BAG DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10105009December 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE RAN ROUGH WHILE DRIVING AT ANY SPEED. THIS CONDITION CAUSED A PROBLEM WHILE DRIVING IN TRAFFIC. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE PLASTIC INTAKE MANIFOLD NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102996December 15, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FAN STOPPED WORKING ON 1998 MERCURY MYSTIQUE, NO HEAT IN CAR. MOST LIKLY CAUSE IS THE RESISTOR ON THE HEATER BLOWER MOTER. THIS SHOULD BE COVERED ON FORD RECALLS 01S22 OR 01M07, BUT FORD WILL NOT FIX IT. FORD DID REPLACE THIS PART UNDER RECALL 99M07 ON 01/17/2001, THIS IS AN ON GOING ISSUE AND ALL MYSTIQUES SHOULD BE COVER UNDER 01M07.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102487December 10, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
NO TURN SIGNALS, ONE BRAKE LIGHT AND TAIL LIGHT, ONE HEADLIGHT ON DRIVER SIDE. REPLACED ALL BULBS STILL NO LIGHTS. RELAY ON DRIVER'S SIDE WINDOW WENT OUT. TIRES WEAR CONSTANTLY. TAIL LIGHTS FLOOD AS DOES FRONT FLOORBOARD MUST PARK CAR FLAT WHEN IT RAINS TO KEEP FROM BEING FLOODED OUT OF CAR. SUNROOF MOTOR SHOT. HAD RECALL ON HEATER DONE AND NOW WHEN IT RAINS I HAVE PROBLEMS WITH HEATER. REPLACED SENORS AND CHECK ENGINE LIGHT STILL ON. CAR HAS BEEN STUCK IN PARK BEFORE HAD TO HAVE MECHANIC COME TO HOUSE TO FIX. MUST REPACE ROTORS ON CAR @ EVERY 6 MONTHS. CAR MAKES A CLICKING NOISE IN THE DASH ( NO IDEA WHAT THAT IS) HEADLIGHTS ARE FOGGY AS WELL. CAR IS COSTING US A FORTUNE. WHEN I ASKED THE DEALERSHIP TO FIX ALL THE RECALLS THEY TOLD ME THE TIME HAD RUN OUT AND SORRY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103431December 9, 2004
ENGINE AND ENGINE COOLING
THE DEALERSHIP INFORMED THE CONSUMER THAT THE INTAKE MANIFOLD WAS LEAKING GAS. THE DEALERSHIP REPAIRED THE INTAKE MANIFOLD. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100884December 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I TOOK MY 1999 MERCURY MYSTIQUE TO BOB BENNET FORD WITH SEVERE WARPAGE OF DASH. TOLD TO CONTACT FORD MOTOR'S 800 NUMBER, DID THIS, PERSON EXTREMELY RUDE, RECEIVED NO HELP AND AM AFRAID DASH WILL COMPLETELY PEEL BACK AND CAUSE SEVERE INJURY TO US. FEEL THIS IS A SAFETY ISSUE AND A DISASTER WAITING TO HAPPEN. CAN YOU HELP? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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