Mercury Mystique Complaints

1,019 consumer complaints on file.

#10004592January 24, 2003
AIR BAGS
CONSUMER STATED THAT WHEN THEY HIT A MINOR BUMP IN THE ROAD AT 10MPH THE AIR BAG INADVERTENTLY DEPLOYED. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003961January 15, 2003
VISIBILITY:GLASS, SIDE/REAR
CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT 60MPH, SUDDENLY THE BACK WINDSHIELD FALL OFF OF THE FRAME, DEALER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003792January 14, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER STATES VEHICLE'S DASHBOARD IS BUCKLED CAUSING DEFROSTER TO MALFUNCTION WHICH MAKES FRONT WINDSHIELD IMPOSSIBLE TO SEE THROUGH. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003614January 13, 2003
TIRES:TREAD/BELT
CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEED, THE TIRE EXPERIENCED TREAD SEPARATION ON THE FRONT RIGHT TIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006662December 31, 2002
UNKNOWN OR OTHER
1996 MERCURY MYSTIQUE. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001173December 18, 2002
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY THE AIRBAG LIGHT APPEAR ON THE DASHBOARD. AND WILL NOT DISAPPEAR UNTIL THE VEHICLE IS TURNED OFF. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024031December 9, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE REAR SEAT BELT BUCKLES BROKE INTO MANY PIECES WHEN TRYING TO USE IT. DEALERSHIP WOULD REPAIR BUT AT A COST. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770439December 4, 2002
UNKNOWN OR OTHER
WARPAGE FAILURE OF FRONT DASHBOARD RESULTS IN INADEQUATE WINDOW DEFROSTING AND HEATING LEADING TO AN UNSAFE CONDITION IN RAIN OR SEVERE WEATHER. RECALL NOTICE BY MANUFACTURER WAS NOT HONORED AT LOCAL DEALERSHIP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023568December 2, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY THE AIRBAG LIGHT APPEAR ON THE DASHBOARD PANEL. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769569November 11, 2002
SUSPENSION:REAR, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WE HAVE HAD TO REPLACE THE ALTERNATOR 4 TIMES IN THE LAST 3 YEARS, ALL AT OUR EXPENSES. OUR DAUGHTER WAS DRIVING ON I-90/94 IN WISCONSIN, AT 70 MPH, WHEN HER CAR LOST POWER AND SHE HAD TO GET OVER TO THE SHOULDER. FORD THINKS THEY HAVE SOLVED THE PROBLEM BY REPLACING SOME CIRCUIT BOARD COMPONENT. IN AUGUST, 2001 THE FRONT, RIGHT COIL SPRING BROKE AND HAD TO BE REPLACED. LATER WE FOUND THAT WE HAD NOT BEEN CONTACTED ABOUT THE RECALL ON IT. ONE YEAR LATER A REAR COIL SPRING ALSO BROKE RIGHT OFF AND HAD TO BE REPLACED BUT THE REAR COILS WERE NOT UNDER RECALL SO WE HAD TO PAY FOR THAT OURSELVES. WE BELIEVE IT WAS INFERIOR MATERIALS BECAUSE WE HAVE NEVER HAD A VEHICLE BEFORE, OF ANY MAKE OR MODEL WHERE THE COILS SPRINGS RUSTED AND BROKE OFF. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022513November 8, 2002
EXTERIOR LIGHTING:TAIL LIGHTS
WHEN EVER IT HAS BEEN RAINING OR THERE IS HEAVY DEW OUTSIDE, RAIN OR MOISTURE WOULD ENTER THE REAR LIGHTS. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES AND WAS INFORMED EACH TIME IT WAS THE FACTORY SEALANT THAT HAD FAILED. THE SEALANT CAN NOT BE RESEALED. WOULD NEED TO REPLACE THE ENTIRE REAR LIGHTING SYSTEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568096November 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE CAUGHT ON FIRE WHILE THE CONSUMER WAS DRIVING, THE DRIVER SUSTAIN 2ND DEGREE BURNS ON THE RIGHT ARM AND LEG. (OHIO TRAFFIC CRASH REPORT) *YH
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#8022117November 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THE TRANSMISSION GEARS DID NOT SHIFT PROPERLY. MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022141November 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
NHTSA#9129-99-V-233-000: HEAD LIGHT SWITCH/WIRING HARNESS THE TERMINALS AT THE HEAD LIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING (INFORMATION ON MYSTIQUE 1996) CONSUMER STATES HAS THE SAME PROBLEM, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769116October 30, 2002
UNKNOWN OR OTHER
IN AUGUST 2001, I RECIEVED A LETTER FROM MERCURY/FORD MOTOR STATING "THE COVER ON YOUR INSTRUMENT PANEL MAY WARP". I IMMEDIATELY CALLED THE DEALER AND MADE AN APPOINTMENT TO HAVE THE CAR CHECKED ON 09/22/2001. I HAVE THE LETTER THAT WAS SENT TO ME AND THE INVOICE FROM THE DEALER STATING "NO WARPAGE CHECKED OK AT THIS TIME". I WAS ADVISED BY JOSEPH CAPEZZUTO TO KEEP THE LETTER FOR FUTURE IF NEEDED. IN THE MIDDLE OF SEPTEMBER 2002 I NOTICED THAT THE BLACK PLASTIC PIECE WAS LOOSE ON ONE SIDE. I PUSHED IT IN TO PLACE SEVERAL TIMES. IT WAS NOT UNTIL OCTOBER 2002 THAT I REALIZED THAT IT WAS WARPING WITH THE PANEL BEGAN TO RAISE. IT IS SEVERAL INCHES HIGH BLOCKING THE LOWER VIEW OF THE WINDSHIELD. I TOOK IT TO A LOCAL FORD DEALER AND WAS ADVISED TO LEAVE IT THAT NIGHT FOR NEXT DAY SERVICE. THE NEXT DAY I WAS TOLD IT WAS NOT COVERED DUE TO THE DEADLINE EXPIRED AUGUST 31, 2002. ALL I WANT IS FOR FORD TO REPLACE THE DEFECTIVE PART THAT THEY INSTALLED IN MY CAR IN THE FIRST PLACE. THANK YOU DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021918October 30, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE STEERING WHEEL BOUNCE OFF HER KNEE AND LANDED IN THE PASSENGER SIDE. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS THE VEHICLE WAS NOT RESPONDING WELL TO STEERING. AS CONSUMER LET GO, THE WHEEL FELL OFF. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021865October 29, 2002
POWER TRAIN
WHILE DRIVING THE VEHICLE EXPERIENCE INTERMITTENLY GAS LIGHT BECOME INOPERABLE AT THE SAME TIME THE SPEEDOMETER GOT CRAZY UP AND DOWN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORAMTION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020831October 15, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER IS STILL HAVING PROBLEMS AFTER RECALL HAS PERFORMED ON THE VEHICLE RECALL#011013000 FRONT COIL SPRING. LINCOLN MERCURY MONROE, MI 732-241-2060 MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768424October 14, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, UNKNOWN OR OTHER
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020175October 4, 2002
ELECTRICAL SYSTEM:HORN
PROBLEMS WITH HORN. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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