Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#560511March 26, 2001
VEHICLE SPEED CONTROL
WHILE SITTING IN TRAFFIC OR AT A RED LIGHT, VEHICLE HAS LUNGED OR ACCELERATED, VEHICLE HAS BEEN TAKEN IN TO BE LOOKED AT BUT NO ONE CAN SEEM TO FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883634March 21, 2001
TIRES
CONSUMER TOOK FIRESTONE TIRES INTO DEALER TO GET THEM CHECKED AND THEY NOTICED TIRES HAD SOME SPLITS. CONSUMER REPLACED TIRES. WHILE DRIVING HOME ON HIGHWAY, LEFT REAR WHEEL HAD SOME SEPARATION. FIRST SET OF TIRES WERE ORIGINAL EQUIPMENT. P235 75 R15, MADE IN CANADA.*AK DOT# VNHL IPY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742633March 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPER CAME LOOSE DUE TO BOLTS BREAKING/FAILING. INFO SENT TO FORD/MERCURY 2-22-01 AND THEY SAID THIS WAS INCIDENTAL AND NOT A CONCERN TO THEM. I INFORMED THEM THAT THE DEALER WE HAD PURCHASED THE VEHICLE FROM WAS OUT OF BUSINESS. THE GENTLEMAN WHO I TALKED TO WAS NAMED WAYNE. I CAN EMAIL LETTER AND PHOTOS OF THE SCORED RIM AND FAILED BOLTS THAT I HAD MAILED TO FORD. WE HAD TO REPLACE RIM AND TIRE DUE TO DAMAGE COSTING US ABOUT $600. SERVICE MANAGERS AND MECHANICS TOLD US THIS WAS FREQUENT FOR THESE BOLTS TO BREAK WITH FORD BRAKE SYSTEMS. I WAS JUST DRIVING TO WORK....I HATE TO THINK WHAT COULD HAVE HAPPENED DRIVING ON INTERSTATE HIGHWAYS OR PULLING OUR CAMPER!! I REQUESTED FORD TO REIMBURSE FOR PARTS AND WORK TIME LOST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883221March 16, 2001
TIRES
FIRESTONE WILDERNESS AT TIRES, P235/75R15, DOT W2HLIPY296 EXPERIENCED A BLOWOUT ON THE LEFT FRONT TIRE, DEALER SAID BLOWOUT WAS DUE TO ALIGNMENT PROBLEM, HOWEVER A LINCOLN-MERCURY DEALER SERVICE DEPARTMENT EXAMINED THE TIRE AND DECLARED IT DEFECTIVE, THE ALIGNMENT WAS CHECKED AND WAS FOUND TO BE WELL WITHIN MANUFACTURERS SPECIFICATIONS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560512March 14, 2001
TIRES:TREAD/BELT
CONSUMER NOTICED FIRESTONE (VNHL1PY108) TIRES SHOWING SIGNS OF CRACKING AROUND THE TREAD, ALL 4 TIRES WERE REPLACED AND FIRESTONE AGREED TO GIVE CONSUMER PARTIAL CREDIT FOR EACH TIRE, EVEN THOUGH TIRES WERE NOT APART OF RECALL, BUT THE TIRES WERE IN EXCELLENT CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882772March 12, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR HAD BEEN STICKING. ON FEBRUARY 22 VEHICLE WAS AT STOP LIGHT, LIGHT CHANGED, CONSUMER APPLIED GAS, NOTHING HAPPENED , APPLIED GAS WITH MORE FORCE AND VEHICLE SURGED FORWARD AND HIT VEHICLE IN FRONT . $ 1700 DAMAGE TO CONSUMER'S VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#742098March 7, 2001
VEHICLE SPEED CONTROL
THE V-6 ENGINE TYPE HAS BEEN RECALLED TO CORRECT THE PROBLEM I HAVE WITH THE 302 V-8, BUT YOU HAVE NOT RECALLED THE V-8 ENGINE, WHY NOT???? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882382March 7, 2001
TIRES
FIRESTONE WILDERNESS AT TIRES ON MERCURY, MOUNTAINEER 1998 ARE EXPERIENCING PROBLEMS. THREE OF TIRES ON THE VEHICLE ARE CRACKING. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560213March 6, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
THE LOWER BALL JOINT AND UPPER CONTROL ARMS WERE WORN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881995March 2, 2001
TIRES:TREAD/BELT
CONSUMER HAD NOTICED THAT TREAD WAS SEPARATING ON ALL FOUR TIRES. TOOK VEHICLE TO TIRE RETAILER AND WAS INSPECTED. CONSUMER WAS INFORMED THAT TIRES WERE BAD AND NEEDED TO BE REPLACED. DOT, W2HL10Y518, P235/75R15, WITH 2,000 MILES.*AK THE TIRES ARE FIRESTONE WILDERNESS AT, CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741388February 23, 2001
AIR BAGS:FRONTAL
AFTER A FRONT-END COLLISION AT 25MPH, THE AIR BAGS FAILED TO DEPLOY RESULTING IN DRIVER INJURY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#881302February 23, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ACCELERATOR PEDAL WILL STICK AND HAVE TO BE FORCED UP. THIS DEFECT OCCURS AT RANDOM TIMES. HOWEVER, OCCURS MORE FREQUENTLY DURING COLDER WEATHER. CONSUMER HAS NOT TAKEN VEHICLE TO A DEALERSHIP/MECHANIC TO HAVE IT LOOKED AT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881348February 23, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25-30 MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTINGIN MINOR INJURY. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#559870February 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THIS VEHICLE HAS BEEN RECALLED 5 TIMES SINCE PURCHASE, THE MOST RECENT IS FOR THE PCM (00S45), THE CONSUMER BELIEVES THIS VEHICLE WAS POORLY PUT TOGETHER AND THAT THE MANUFACTURER SHOULD PROVIDE AN EXTENDED WARRANTY FOR THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880895February 20, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL CAME OFF WHILE HE DRIVING. CURRENTLY, BEING TOLD THAT IT WAS ONE PIECE AND HAD TO BE WELDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006365February 17, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL CAME COMPLETELY APART. UNABLE TO ACCELERATE. MR *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*741060
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880625February 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WORE OUT IN ABOUT 3TO 6 MONTHS SINCE PURCHASING VEHICLE . CONSUMER HAS HAD TO REPLACE BRAKES ABOUT 4 TIMES. FIRST TIME CONSUMER DID TAKE VEHICLE TO DEALERSHIP, BUT PROBLEM WAS NOT REMEDIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880067February 8, 2001
TIRES
ORIGINAL EQUIPMENT, FIRESTONE WILDERNESS TIRE P235/75R15 SIZE, DOT#: W2HL. WHILE DRIVING AT HIGHWAY SPEEDS OF 65 MPH, LEFT REAR TIRE BLEWOUT. FIRESTONE HAS BEEN NOTIFIED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559514February 7, 2001
TIRES:TREAD/BELT
DEALER REPLACED 1 WILDERNESS AT P2357R515 TIRE, UNDER RECALL (00T-005), ANOTHER TIRE OTHER THAN THAT ONE REPLACED IS OUT OF ROUND, CAUSING STEERING WHEEL TO WOBBLE, OWNER WOULD LIKE ALL WILDERNESS AT TIRES REPLACED. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879990February 7, 2001
TIRES
NOT ORIGINAL TIRES ON A MERCURY, MOUNTINEER, 1997. 23575R15. WHILE DRIVING DOWN HIGHWAY REAR DRIVER'S SIDE TIRE BLEWOUT AND TIRE CAME OFF RIM, FIRESTONE WILDERNESS AT TIRE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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