Mercury Mountaineer Complaints
1,992 consumer complaints on file.
- #10348886August 11, 2010VEHICLE SPEED CONTROL
WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIOR IS VERY RANDOM AT THIS STAGE, BUT CAR HAS DONE THAT OVER THE PAST YEAR. BECAUSE OF THE "LUNGING" AT STOPS, I HAVE TAKEN VEHICLE TO REPAIR SHOP AND THEY INDICATE THE VEHICLE'S COMPUTER NEEDS TO BE UPDATED. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348095August 9, 2010VEHICLE SPEED CONTROL
TO FORD MOTOR COMPANY (FMC) VIA WEBSITE: YOUR INQUIRY: HAS ANY MECHANIC EVERY CAME ACROSS A SITUATION SIMILAR TO MY 2004 MOUNTAINEER CRUISE CONTROL PROBLEM AS FOLLOWS: EVERY TIME I SET THE CRUISE CONTROL BETWEEN 27-45MPH AND DESCEND A HILL, THE ENGINE SHUTS DOWN! THAT'S RIGHT; NO POWER STEERING, NO POWER BRAKES, NO ENGINE RUNNING! THIS IS DEFINITELY A SAFETY/WARRANTY ISSUE TO ME? THE MERCURY SERVICE MANAGER SAID THAT HE NEVER HEARD OF SUCH A PROBLEM AND IT'S GOING TO COST ME AT LEAST $70.00, JUST FOR HIM TO FIGURE OUT WHAT'S WRONG! FROM FMC: THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING THE CRUISE CONTROL CONCERN ON YOUR 2004 MERCURY MOUNTAINEER. I SINCERELY UNDERSTAND THE FRUSTRATION THAT THIS EXPERIENCE HAS BROUGHT YOU. PLEASE BE ADVISED THAT COMPLETE VEHICLE SERVICE RECORDS ARE MAINTAINED AT THE SERVICING DEALERSHIP ONLY. AS DEALERSHIPS ARE INDEPENDENTLY OWNED AND OPERATED, WE DO NOT HAVE ACCESS TO OTHER VEHICLES' SERVICE RECORDS; THUS, CANNOT DETERMINE IF THIS IS CONSIDERED TO BE A COMMON OCCURRENCE. MOREOVER, OUR DEALERS DETERMINE HOW THE DIAGNOSTIC FEE WILL BE APPLIED WHEN ASSIGNING TECHNICIANS TO SERVICE VEHICLES. IN THIS INSTANCE, THE $70 DIAGNOSTIC FEE THAT WAS QUOTED TO YOU AND THE MANNER IN WHICH IT WOULD APPLY, IS A STANDARD PRACTICE FOR THIS DEALERSHIP. I INVITE YOU TO SPEAK WITH THE CUSTOMER RELATIONS MANAGER OR THE SERVICE MANAGER, AS HE/SHE WOULD BE IN THE BEST POSITION TO ADDRESS YOUR DIAGNOSTIC FEE. AT THIS TIME, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A LINCOLN-MERCURY DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY-TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT REQUIRED TO RESOLVE YOUR VEHICLE CONCERNS. IF THERE IS NO COVERAGE UNDER APPLICABLE WARRANTIES, RECALLS OR EXTENDED SERVICE PLANS, REPAIRS AND SERVICES WOULD BE YOUR RESPONSIBILITY. MAKE AN APPOINTMENT WITH FMC DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346972August 3, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON A 2003 MERCURY MOUNTAINEER. THE TRANSMISSION FAILED OCCURRED WHILE TRAVELING ON THE HEAVILY TRAVELED INTERSTATE 295 IN NJ. THE FAILURE OCCURRED WITH NO WARNING WHAT SO EVER. AFTER TAKING THE CAR TO MULTIPLE REPAIR SHOPS WHICH INCLUDED A FORD DEALER, I WAS INFORMED THAT THIS IS A COMMON AND KNOWN PROBLEM FOR THIS TYPE OF VEHICLES AND ALSO THE FORD EXPLORER. I DEPEND ON MY CAR TO GO TO WORK AND I SERVICE THE CAR AS RECOMMENDED BY FORD. NOW I AM IN THE PROCESS OF REPAIRING THE CAR AND MEANWHILE I HAD TO RENT A CAR FOR A WEEK. IF I WAS NOT AN ALERT DRIVER, THAT FAILURE COULD HAVE CAUSED AN ACCIDENT AND SERIOUS INJURIES AND OR DEATH TO ME AND OTHER MOTORISTS. I THINK FORD SHOULD TAKE RESPONSIBILITY AND TRY TO RECTIFY THE PROBLEM BEFORE SOMEONE GET KILLED AND WITH THE VERY HIGH STICKER PRICE THAT IS ASSOCIATED WITH THESE KIND OF SUV THAT IS SUPPOSED TO BE SAFE AND RELIABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347101August 3, 2010POWER TRAIN:MANUAL TRANSMISSION, STEERING, STRUCTURE:BODY
REAR BACK HATCH CRACKED WHEN PURCHASED, PROMISED TO BE FIXED BY DEALERSHIP, BUT THEY NEVER HONORED THEIR PROMISE. I HAVE SINCE SEEN SEVERAL MERCURY MOUNTAINEERS WITH THE REAR BACK HATCH CRACKED AS WELL, WONDERING WHY THEIR WASN'T A RECALL?? ALSO TRANSMISSION PROBLEMS, ALREADY REPLACED TRANSFER CASE AND NOW POWER STEERING IS LEAKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346885August 2, 2010POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE WAS HESITANT TO ACCELERATE. THE OVERDRIVE OFF WARNING LIGHT THEN ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION. FOLLOWING REPAIRS, THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY SHIFT FROM DRIVE INTO NEUTRAL INVOLUNTARILY. THE CONTACT WOULD SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SHIFT LEVER COLUMN WAS BENT AND THE SHIFT LINKAGE CABLE POSSIBLY WAS ABNORMALLY STRETCHED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345518July 26, 2010TIRES
2006 MERCURY MOUNTAINEER, BLEW A TIRE, THEN WENT OFF THE RIGHT SIDE OF THE ROAD STRUCK 3 BRIDGE PILLARS AND THEN JACK KNIFED, COMING TO REST IN THE MEDIAN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0245-89) UPDATED 08/06/10 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10343823July 18, 2010ENGINE AND ENGINE COOLING
MY MOUNTAINEER STALLS WITHOUT WARNING WHILE GOING ABOUT 35 MPH BUT AFTER A FEW MINUTES CAN RESTART. IT HAS DONE THIS 4 TIMES OVER THE LAST 3 OR SO MONTHS. IN ADDITION TWICE IT WOULD NOT START (IT HAD BEEN ABOUT 30 MINUTES SINCE I DROVE IT) AND IT HAD TO BE JUMPED. I REPLACED THE BATTERY THINKING THAT WAS THE PROBLEM BUT IT PERSISTS. I BROUGHT IT TO A REGULAR GARAGE ONCE, WHO KEPT IT FOR A DAY AND FOUND NOTHING WRONG. I THEN BROUGHT IT TO A MERCURY DEALER WHO KEPT IT FOR 2 DAYS BUT FOUND NO CODES OR PROBLEMS. IT JUST STALLED AGAIN TWO NIGHTS AGO WHILE I WAS DRIVING 35 MPH WITHOUT AND RESTARTED A FEW MINUTES LATER. THE DEALER HAD IT FOR A DAY BUT AGAIN FOUND NO CODES OR PROBLEMS. SO FAR I JUST PUT IN A NEW BATTERY AND THEY CHANGED THE OIL AND FILTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343835July 18, 2010VISIBILITY
REAR GLASS HINGE FAILURE ON 2004 MERCURY MOUNTAINEER. HINGE PIN FAILED ON MY REAR GLASS HINGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10343579July 16, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THE TEMPERATURE GAUGE DISPLAYED A "HIGH TEMPERATURE" READING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE ENGINE OVERHEATED WITH EXCESSIVE LEAKAGE OF COOLANT. THE CONTACT DISPENSED COOLANT INTO THE RADIATOR RESERVOIR. THE VEHICLE WAS ABLE TO CONTINUE FOR APPROXIMATELY TEN MILES BEFORE THE IDENTICAL FAILURES RECURRED IN WHICH THE RADIATOR REQUIRED ADDITIONAL COOLANT. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTIONS AND THEY INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: RADIATOR ASSEMBLY. THE BULLETIN NUMBER WAS 0638. THE VEHICLE WAS NOT BEING DRIVEN AT THE TIME OF THE COMPLAINT DUE TO THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343657July 16, 2010STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE CONTACT MANUALLY CLOSED THE REAR HATCHBACK AND THE WINDOW GLASS SHATTERED UNEXPECTEDLY ONTO HER ARM. THE SMALL PIECES OF GLASS SCATTERED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CAUSE OF FAILURE WAS CONTRIBUTED TO THE HATCHBACK DEFECTIVE LATCH. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343093July 14, 2010VEHICLE SPEED CONTROL
I DROVE A 2004 MERCURY MOUNTAINEER SUV AND AS I WAS TURNING INTO THE APARTMENT COMPLEX FROM A COMPLETE STOP, THE GAS PEDAL CLAMPED DOWN & I COULDN'T GET THE BRAKE TO WORK. MY SUV WAS TOTALED & I RAN INTO A FULL-SIZED PICK-UP TRUCK, WHICH WAS TOTALED TOO. I REPORTED THE PROBLEM TO THE POLICE & MY INSURANCE COMPANY. THE INSURANCE COMPANY TOLD ME NOT TO TELL ANYONE ELSE ABOUT IT. IT WAS LATE EVENING, SO NO KIDS WERE OUT, BUT BEING UNABLE TO CONTROL MY VEHICLE, WHICH TOTALED TWO FULL-SIZED TRUCKS IS SCARY! *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10343348July 14, 2010STRUCTURE:BODY
I AM HAVING AN ISSUE WITH MY HATCHBACK. THE EMBLEM HAS A LONG AND LARGE CRACK ON THE LEFT SIDE OF THE EMBLEM. I HAVE NOTICED THAT THERE ARE SEVERAL 2003 MOUNTAINEERS WITH THE SAME ISSUE. I AM AFRAID THAT THE CRACK WILL CAUSE THE GLASS TO BREAK. I NOTICED WHEN I BOUGHT THE VEHICLE THE DEALERSHIP TRIED TO REPAIR THE ISSUE ONCE THEREFORE I FELT THAT I SHOULD ADVISE/COMPLAIN ABOUT THE FAILURE TO SEE IF A RECALL OR A BULLETIN WOULD BE PLACED ON THE VEHICLE TO REPAIR THE ISSUE WITH NO RECOURSE OR RECURRING ISSUE. I AM NOT SURE WHY THIS ISSUE IS OCCURRING BUT I WOULD LIKE FOR THIS ISSUE TO BE REPAIRED AT NOT COST TO ME BECAUSE AGAIN I HAVE FOUND MANY MOUNTAINEERS WITH THE SAME ISSUE AND ALL HAVE BEEN 2003 SO FAR. PLEASE INVESTIGATE AND ASSIST FORD/MERCURY TO PRODUCE A SOLUTION TO THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342986July 13, 2010WHEELS
RIGHT FRONT WHEEL BEARING WENT OUT AND WAS REPLACED AT 50,000 MILES. I JUST REPLACED THE SAME WHEEL BEARING AT 100,000 MILES. THE TWO REAR BEARINGS HAVE ALSO BEEN DIAGNOSED AS FAILING AND NEED TO BE REPLACED. THIS IS THE FIRST VEHICLE I HAVE HAD WHEEL BEARING PROBLEMS ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343036July 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER V8 AWD--WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE IT "CLUNKS" HARD INTO GEAR. THE WRENCH SYMBOL AND THE ENGINE SYMBOL LIGHT UP. THE VEHICLE ALSO DRIVES HARD AS IF IT ISN'T CHANGING GEARS. THE DEALERSHIP WILL ONLY SAY THAT THE FORD TSB RECOMMENDS REPLACING THE TRANSMISSION FLUID AND FILTER, THEN RESEALING WITH FOAM SEAL FIRST BUT REFUSES TO GIVE ME AN ACTUAL DIAGNOSIS OF WHAT IS GOING ON WITH THE CAR. THEY CAN NOT TELL ME THE REAL PROBLEM AND INSIST THAT WE WILL HAVE TO WORK THROUGH THE VARIOUS STEPS ON THE FORD TSBS WHICH MAY OR MAY NOT WORK (BY THEIR OWN ADMISSION) AND THE COST OF FINAL REPAIRS IS COMPLETELY OPEN ENDED. WHEN I QUESTIONED WHAT WE WOULD TRY NEXT AFTER THE TRANSMISSION FLUID/FILTER REPLACEMENT (BECAUSE I WAS SKEPTICAL ABOUT THIS CAUSING THE ISSUE ON A VEHICLE WITH ONLY 43,000 MILES) THEY HAD NO ANSWERS AT ALL. WE HAVE OWNED THIS VEHICLE LESS THAN A YEAR. AN INTERNET SEARCH REVEALS THAT THIS IS A MAJOR ONGOING PROBLEM WITH THIS MODEL BUT FORD REFUSES TO OWN UP TO IT. THERE NEEDS TO BE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342888July 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE OVERDRIVE OFF WARNING LIGHT ILLUMINATED. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING THE LIGHT WAS NO LONGER ILLUMINATED. WITHIN SECONDS, THE WARNING LIGHT HAD RE-ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE SECOND AND FOURTH GEARS WERE NOT FUNCTIONING CORRECTLY. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342361July 10, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LEVER BINDS WHEN ATTEMPTING TO SHIFT INTO PARK, SLIPPING INTO REVERSE INSTEAD. PROBLEM HAS OCCURRED SPORADICALLY FROM 2007 TO DATE. USUALLY THE MISS-SHIFT IS NOTICED BECAUSE IT JUST DOESN'T FEEL RIGHT, BUT NOT ALWAYS. IT CAN BE MOST DANGEROUS IF YOU DON'T TURN OFF THE ENGINE IMMEDIATELY (AFTER ATTEMPTING TO SHIFT INTO PARK) AND TAKE YOUR FOOT OFF THE BRAKE. THAT HAS HAPPENED TO ME ABOUT 5 TIMES OVER 5 YEARS. IT HAPPENED TWICE AT A GAS STATION, ONCE AT A CAR WASH, ONCE IN A SHOPPING CENTER, AND ONCE IN FRONT OF MY HOUSE AS A CHILD WALKED BEHIND THE CAR. IN EACH CASE THE CAR ONLY MOVED 1 OR 2 FEET BEFORE I REALIZED IT, AND WAS ABLE TO STEP ON THE BRAKE. THESE DAYS I DON'T NEED TO WORRY ABOUT IT AS MUCH BECAUSE (AT 52,000 MILES) THE TRANSMISSION TAKES 5 - 10 SECONDS TO ENGAGE THE REVERSE GEAR AND THEN IT BANGS INTO GEAR, LOUDLY ALERTING ME THAT IT DIDN'T GO INTO PARK.. THE TRANSMISSION IS DEFECTIVE, AND FORD KNOWS IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342351July 9, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER SHIFTS HARD WHEN GOING INTO REVERSE, AND IS ALSO STARTING TO SHIFT HARD FROM 2ND TO 3RD GEAR. HAVE HEARD FROM MANY THERE PEOPLE WITH 2006 FORD EXPLORERS THAT THERE IS A MANUFACTURER DEFECT IN THE TRANSMISSION. HAVE HAD CHIP REPROGRAMMED AT DEALERSHIP (WAS CHARGED) AND ALSO HAD TRANSMISSION FLUSHED AND IT IS ACTUALLY WORSE NOW. MY MOUNTAINEER HAS 58,000 MILES ON THIS AND HAS BEEN DOING THIS FOR THE PAST 2,000 MILES. FORD SHOULD FIX THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340877July 1, 2010LATCHES/LOCKS/LINKAGES, VEHICLE SPEED CONTROL
I WAS DRIVING MY 2002 MERCURY MOUNTAINEER ON VACATION IN FLORIDA 1400 MILES FROM HOME WITH MY KIDS, I WAS ON THE INTERSTATE 75 ON ALLIGATOR ALLEY WHEN I WAS COMING UP ON TWO SEMI TRUCKS, I APPLIED THE BRAKE AND INSTEAD OF THE CRUISE CONTROL SHUTTING OFF IT SPED UP FAST SENDING ME TOWARDS THE SEMI TRAILERS GOING ABOUT 85 MPH, I SLAMMED ON THE BRAKES AND VEERED OFF THE INTERSTATE ONTO THE SHOULDER AND GRABBED THE GEAR SHIFT LEVER TO DOWNSHIFT TO SLOW IT DOWN AND THE SHIFT LEVER BROKE OF IN MY HAND, I GOT THE SUV HOME AND CONTACTED THE FORD DEALER AND I WAS TOLD THAT THERE IS A RECALL ON THE CRUISE CONTROL FOR FAILURE BUT THAT I HAVE TO PAY AROUND 1 THOUSAND DOLLARS FOR THE SHIFTER ARM THAT BROKE OFF WHEN THE CRUISE CONTROL DEFECT CAUSED ALL OF THIS IN THE FIRST PLACE AND THE SHIFTER ARM SHOULD BE A RECALL ALSO AS THERE ARE THOUSANDS AND THOUSANDS OF INSTANCES OF SHIFTER ARMS BREAKING ON THESE MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340506June 28, 2010VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AND TRIED TO STOP FOR RED LIGHT. CRUISE CONTROL HAD BEEN ON BUT WHEN BRAKES WERE PRESSED VEHICLE WAS NOT SLOWING DOWN. AS I GOT CLOSER TO THE STOPPED CARS I PUT TRANSMISSION INTO NEUTRAL AND RPMS WENT WAY UP. I PULLED OVER AND SHUT OFF. HAD CAR TOWED AND REPAIRED. IT HAPPENED AGAIN ON INTERSTATE NEXT DAY. BROUGHT TO FORD DEALER AND TOLD IT WAS CRUISE CONTROL CABLE. THIS IS A VERY DANGEROUS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336777June 17, 2010ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING LESS THAN 40 MPH, THE DASHBOARD ILLUMINATED AND THE VEHICLE LOST ALL POWER. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER NOR THE DEALER FOR REPAIRS, DIAGNOSTIC TESTING NOR TO REPORT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 87,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0