Mercury Mariner Complaints

1,512 consumer complaints on file.

#10577052April 3, 2014
ENGINE
CAR LOST POWER WHILE DRIVING-- IT OPERATED AT A LIMP AT FIRST-- JUST PRIOR TO THAT WENT FORWARD QUICK, THEN IT JUST STALLED WHILE DRIVING WHILE IN GEAR. THE GAS JUST MADE THE ENGINE REV. THE CAR THE NEXT DAY AFTER GETTING TOWED OPERATED AND THE SAME THING HAPPENED WHILE THE SERVICE STATION TOOK THE CAR FOR A TEST DRIVE. THEY HAD TO TOW IT BACK. THIS SAME PROBLEM WAS FIXED UNDER WARRANTY (20,000 ON APPROX. 03/2008). IT HAPPENED AGAIN. FORD REFUSED TO AGREE THAT THERE IS SOMETHING WRONG WITH THE DESIGN ETC. IF THIS HAD HAPPENED ON THE HIGHWAY AT HIGHWAY SPEEDS THE RESULTS COULD HAVE BEEN TRAGIC. I THINK IT HAS SOMETHING TO DO WITH THE THROTTLE PROBLEM... THE CAR LIMPS JUST AS EVERYONE AS COMPLAINED ABOUT. I HAVE NO IDEA WHAT WAS ACTUALLY FIXED UNDER WARRANTY AS THE PARTS MEAN NOTHING. PISTONS, GASKETS, SENSOR TURBI, HUB PLATE ASY, SEALS, AND MANY OTHER PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576231April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING ON MULTIPLE OCCASIONS UPON MAKING A TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO FULLY TURN THE STEERING WHEEL LEFT OR RIGHT ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WILL BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575528March 29, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DASH ILLUMINATED DURING THIS EPISODE AS WHEEL. I CHECKED THEOWNERS MANUAL AND THEN CALLED MY LOCAL DEALER WHO RECOMMENDED THE CARE BE TOWED TO DEALER AND NOT DRIVEN. THIS WAS DONE THE NEXT DAYAND AFTER A FULL DAY OF CHECKING THE VEHICLE, THE DEALER ADVISED THEY HAD NO IDEA WHAT THE PROBLEMS WAS. THEY RELEASED THE CARE TO ME. THE NEXT WEEK THE SAME SITUATION HAPPENED SEVERAL MORE TIME AND FINALLY, WHILE ON THE WAY TO DEALER, IT HAPPENED AGAIN WITH THE SERVICE ENGINE LIGHT COMING ON AS WELL. THIS TIME THE DEALER IDENTIFIED THE PROBLEM AS THE THROTTLE BODY AND REPLACED IT AT A COST INEXCESS OF $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575567March 29, 2014
VEHICLE SPEED CONTROL, STEERING, ENGINE
I HAD JUST MADE A RIGHT TURN AND WAS PROCEEDING DOWN THE BLOCK WHEN I HEARD A SUDDEN "CLICK" AND LOST POWER. I COULDN'T STEER AND THERE WAS NO POWER. I MANAGED TO GET THE CAR OVER TO THE CURB AND TURN OFF THE ENGINE. I RESTARTED IT A FEW MINUTES LATER AND IT STARTED UP OK. HOWEVER, THE RSC WARNING LIGHT STAYED ON EVEN THOUGH I HAD NEVER PRESSED THAT BUTTON. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I WAS TOLD IT WAS A BATTERY PROBLEM SO I GOT A NEW BATTERY. THAT WAS LESS THAN A YEAR AGO AND I CAN'T IMAGINE I NEED A NEW BATTERY THAT OFTEN - THAT SIMPLY NEEDING A NEW BATTERY WILL CAUSE MY CAR TO FAIL! IN DOING SOME RESEARCH I'VE COME ACROSS SEVERAL INSTANCES OF THE SAME ISSUE NECESSITATING REPLACEMENT OF THE THROTTLE BODY MODULE WITH TROUBLE CODES P2111 AND P2112 AND, IN FACT,THE NORTH CAROLINA CONSUMERS COUNCIL (NCCC) HAS OFFICIALLY PETITIONED THE NATIONAL HIGHWAY SAFETY ADMINISTRATION (NHTSA) FOR A DEFECT INVESTIGATION OF ALLEGED THROTTLE BODY FAILURES IN 2005-2012 FORD ESCAPE VEHICLES SHARING THE SAME OR SUBSTANTIALLY SIMILAR PART. LUCKILY I WAS ONLY ON SURFACE STREETS AND NOT THE FREEWAY. IT'S ONLY A MATTER OF TIME BEFORE THIS HAPPENS ON THE FREEWAY! IS THERE GOING TO BE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575630March 29, 2014
STEERING
THE STEERING WHEEL MADE A POP/CRACKING NOISE ON START-UP AT FIRST. THE WHEEL WOULD OSCILLATE IN PLACE AND ONLY STOP IF I PUT PRESSURE ON IT TO TURN IT OFF CENTER. THE POWER STEERING WOULD INTERMITTENTLY GO OUT ON START-UP. I WOULD TURN THE CAR OFF AND ON AGAIN UNTIL IT RETURNED. THIS WAS FINE FOR A WEEK OR SO, BUT THEN THE POWER STEERING WENT OUT WHILE DRIVING. WHEN THE POWER STEERING FAILS, THE CAR IS NEARLY IMPOSSIBLE TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575436March 28, 2014
ENGINE
SLOWED TO MAKE A RIGHT HAND TURN INTO A PARKING LOT AND THE VEHICLE STALLED. THERE WAS NO WARNING OF AN IMPENDING STALL AND NO CONSOLE LIGHTS CAME ON OTHER THAN THE BATTERY LIGHT AND THE OIL LIGHT. THE INCIDENT DID NOT CREATE AN ERROR CODE IN THE COMPUTER SYSTEM AS I TOOK THE VEHICLE TO A FORD DEALERSHIP FOR SERVICE AND TO CHECK FOR ANY ISSUES WITH THE VEHICLE. FORD REPAIR SHOP FOUND NOTHING WRONG WITH VEHICLE UPON INSPECTION AND SAID THERE WAS NOTHING THEY COULD DO WITHOUT AN ERROR CODE IN THE COMPUTER SYSTEM. A STALLING INCIDENT OCCURRED AGAIN ON 3/18/14. IN THIS INSTANCE, AGAIN THERE WAS NO WARNING. I HAD JUST EXITED OFF OF THE HIGHWAY AND WAS ACCELERATING AFTER A STOP SIGN. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AGAIN, ONLY THE BATTERY LIGHT AND OIL LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575271March 27, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CAR ACCELERATED AS I TRIED TO STOP. THEN WHEN I TRIED TO GO, I PRESSED THE GAS AND IT WOULD NOT GO BUT THE RPM'S WENT REALLY HIGH. THEN THE CAR DIED AND I HAD TO WAIT A FEW MINUTES TO TURN IT BACK ON. 2ND INCIDENT- I WAS DRIVING ON A BUSY ROAD DURING RUSH HOUR AND TRIED TO STOP AT A STOP LIGHT BUT THE CAR ACCELERATED SO I HAD TO KEEP BREAKING BUT THE CAR WOULD NOT STOP ACCELERATING SO I TURNED THE CAR OFF. WHEN I TRIED TO TURN THE CAR BACK ON, NOTHING WORKED (HAD NO POWER AT ALL THEREFORE I COULD NOT TURN ON MY HAZARDS TO SIGNAL TO PEOPLE THAT MY CAR WAS STALLED). I WAITED THEN TRIED TO TURN IT ON AGAIN AND IT TURNED ON BUT WAS STILL ACCELERATING ONLY I WAS IN PARK SO IT DID NOT GO ANYWHERE. I TURNED THE ENGINE OFF BUT DID NOT TURN THE CAR OFF SO I COULD TURN HAZARDS ON. I WAITED SEVERAL MINUTES THEN TRIED AGAIN AND WAS ABLE TO PULL OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574966March 26, 2014
STEERING
WHILE DRIVING ON MULTIPLE OCCASIONS THE POWER STEERING IN MY 2008 MERCURY MARINER TURNS OFF. WHEN THE STEERING TURNS OFF IT IS NEARLY IMPOSSIBLE TO STEER THE CAR SAFELY. IT DOES NOT REACT LIKE A VEHICLE THAT DOES NOT HAVE POWER STEERING, IT ALMOST SEEMS LIKE YOU ARE STEERING THE WHEELS THROUGH CEMENT. YOU NEED TO PUT ALL OF YOUR FORCE AND ENERGY INTO TURNING THE WHEEL EVEN THE SLIGHTEST BIT AND WHEN THE CAR HITS A BUMP THE CAR WANTS TO GO OUT OF CONTROL. I WILL NOT ALLOW MY WIFE TO DRIVE THE CAR BECAUSE I KNOW THAT SHE WILL NOT BE ABLE TURN THE WHEEL IF THIS HAPPENS TO HER. I CANNOT UNDERSTAND HOW THIS ISN'T A SAFETY HAZARD AND HASN'T BEEN RECALLED SOONER. SOMETHING NEEDS TO BE DONE BECAUSE THE REPAIR FOR THIS IS ALMOST $2,000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574678March 25, 2014
STEERING, ENGINE
DRIVING THE TRUCK THROUGH A DRIVE THRU AT A MCDONALDS WITH MY 2 YEAR OLD SON IN BACKSEAT AND THE POWER STEERING STOPPED WORKING AS PROCEEDING THRU DRIVE THRU, ALMOST HITTING THE BUILDING HAVING NO CONTROL OVER TRUCK. VERY DANGEROUS PROBLEM WITH THIS MAKE AND MODEL/THIS IS A SAFETY HAZARD AND SOMEONE WILL END UP AS A CASUALTY IF THIS PROBLEM WITH STEERING NOT RECALLED BY FORD. I AM A 280 GUY AND COULD BARELY STEER THE TRUCK UNTIL I SHUT IT OF AND RESTARTED IT. ALSO OIL LEAK ON ENGINE FOR MOST OF THESE V6 MARINERS AND ESCAPES IS ABOVE OIL PAN BY HARMONIC BALANCER,FORD REFUSES TO ADMIT THEY DID A HORRIBLE JOB PUTTING TOGETHER THE BOTTOM END OF THESE ENGINES.OVERALL FORD NEEDS TO RECONSIDER WHAT SHOULD BE A RECALL ON THEIR VEHICLES BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. I AM A ASE CERTIFIED MECHANIC AND HAVE NEVER ENCOUNTERED SUCH PROBLEMS WITH A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573850March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE VIGOROUSLY UNTIL THE WHEEL WAS TURNED. THE FAILURE WOULD RECUR ONCE THE WHEEL RETURNED TO THE STRAIGHT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573444March 19, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY WITH SPEED CONTROL ON AT 75 MPH, ALL OF THE SUDDEN VEHICLE RAPIDLY SPED UP TO 95 MPH. THE VEHICLE JUST TOOK OFF RAVING ENGINE UP. APPLIED BRAKES AND TOOK OFF CRUISE CONTROL. IF THERE HAD BEEN TRAFFIC THIS COULD OF BEEN A DANGEROUS OR DEADLY INCIDENT. WE HAVE HAD THE VEHICLE IN BEFORE FOR THE SAME PROBLEM, IT WOULD SPEED UP WHILE MAKING A TURN. FORD DEALERSHIP SAID IT WAS A TRANSMISSION PROBLEM. ALL REPAIRS HAVE BEEN DONE BY A FORD DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573469March 19, 2014
ELECTRICAL SYSTEM, STEERING
WHILE PULLING AWAY FROM A STOP LIGHT ,AN ATTEMPT TO MAKE A RIGHT TURN WAS MADE. IN THE MIDDLE OF THE TURN, THE POWER STEERING ASSIST QUIT. THE TURN WAS NEAR IMPOSSIBLE TO COMPLETE AND I ALMOST RAN OVER A GAS STATION SIGN. AFTER WRESTLING THE CAR TO A STOP IN A GAS STATION I TURNED OFF THE IGNITION AND CALLED MY HUSBAND. HE SUGGESTED I HAVE THE CAR TOWED TO A REPAIR SHOP. WHILE ON THE PHONE I RESTARTED THE TRUCK AND THE POWER ASSIST RESUMED WORKING. I RETURNED HOME WITHOUT INCIDENT. SOMEONE IS GOING TO BE KILLED IF THEY ARE NOT STRONG ENOUGH TO CONTROL A TRUCK LIKE THIS WITHOUT POWER ASSIST. THE POWER ASSIST HAS QUIT THREE TIMES SINCE AND ONLY MY HUSBAND DRIVES THE VEHICLE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573613March 19, 2014
STEERING
I TOO, HAVE EXPERIENCED A LOSS OF POWER STEERING AND AN INCREASINGLY SEVERE "SHAKING" OF MY STEERING WHEEL WHEN IT IS WORKING. I TOOK THE CAR TO THE MECHANIC AND WAS TOLD THAT I NEED TO REPLACE THE ENTIRE STEERING COLUMN DUE TO A FAILURE OF THE ELECTRONIC POWER STEERING. THE GARAGE TOLD ME AFTER CALLING FORD DEALER THAT IT WOULD COST ME $1500 - $2000 WITH LABOR. AFTER DOING SOME RESEARCH ONLINE IT APPEARS AS THOUGH THIS IS QUITE A COMMON ISSUE FOR '08 ESCAPES AND MARINERS (HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2008/STEERING/POWER_STEERING_FAILURE.SHTML). IT IS EXTREMELY DANGEROUS BECAUSE I CANNOT TURN THE WHEEL AT ALL WHEN THE POWER STEERING GOES OUT. WHEN I TURN THE VEHICLE ON, THERE WILL BE NO POWER STEERING AND I HAVE TO TURN THE IGNITION OFF AND BACK ON SEVERAL TIMES BEFORE THE POWER STEERING WILL WORK. SOMETIMES THE STEERING WHEEL WILL SHAKE VIOLENTLY AND MAKE A LOUD VIBRATING NOISE WHILE STANDING STILL. THIS ALSO OCCURS WHILE DRIVING AT NORMAL SPEEDS. HAVING READ THE VAST AMOUNT OF COMPLAINTS ADDRESSING THIS STEERING PROBLEM AND THE FACT THAT THE NHTSA IS AWARE OF THE DEFECTIVE ELECTRONIC POWER STEERING PROBLEM. I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY UNSAFE PROBLEM. I CANNOT AFFORD TO REPAIR, WHAT SHOULD BE FORDS RESPONSIBILITY!!!!!!! YIKES...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572901March 17, 2014
ELECTRICAL SYSTEM
WHILE TRAVELING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH ON A FRIDAY EVENING A RED TRIANGLE SHAPED WARNING LIGHT CAME ON SAYING "STOP SAFELY NOW", AS THE LIGHT CAME ON THE VEHICLE STARTED LOOSING POWER GOING SLOWER AND SLOWER, EVENTUALLY SLOWING TO 20 OR 30 MILES AN HOUR, THERE WAS NO SAFE PLACE TO PULL OVER OFF THE INTERSTATE. THIS WAS NOT SAFE AT ALL. AFTER PULLING OVER, THEN PRESSING SYSTEM RESET BUTTONS, TURNING OFF THE VEHICLE AND WAITING A FEW MINUTES THEN RESTARTING THE VEHICLE IT RAN FINE FOR THE REST OF THE DAY AND THE FOLLOWING DAY. THEN ON SUNDAY (A DAY AND A HALF LATER) I WAS TRAVELING DOWN THE INTERSTATE AND IT DID THE SAME THING, THE LIGHT CAME ON AND I LOST POWER. I REPEATED WHAT I DID THE PREVIOUS TIME, BUT IT DID IT AGAIN WHILE ON THE INTERSTATE, IT DID IT SEVERAL TIMES. WHEN I GOT BACK ON THE INTERSTATE THE LAST TIME I KEPT MY SPEED AROUND 60 MPH AND WAS ABLE TO MAKE IT HOME. THIS IS NOT THE FIRST TIME THE VEHICLE DID THIS THE SAME THING OCCURRED ABOUT 6 MONTHS AGO SEVERAL TIMES ON THE INTERSTATE. I ASSUMED WHAT EVER THE PROBLEM WAS IT WAS IT WORKED ITSELF OUT BECAUSE IT HAD BEEN SO LONG SINCE IT OCCURRED. I DO NOT KNOW WHAT THE SOURCE OF THE PROBLEM IS AND FROM WHAT I HAVE READ I AM LEERY OF BRINGING IT IN FOR REPAIR BECAUSE FORD DOESN'T EVEN SEEM TO KNOW THE SOURCE OF THE PROBLEM FROM EVERYTHING I HAVE READ, AND THE OWNER ENDS UP PAYING A LOT OF MONEY FOR REPAIRS THAT MAY OR MAY NOT BE THE SOURCE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572797March 17, 2014
POWER TRAIN
LOANED THE CAR TO PARENTS TO TAKE TWO 3 YEAR OLDS TO DISNEY WORLD. WHILE ON THE INTERSTATE AT CRUISING SPEED, CAR STARTED TO RAPIDLY DECELERATE. TOTAL TRANSMISSION FAILURE WITH NO WARNING OR PREVIOUS INCIDENTS. HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP IN PADUCAH, KY. FORD CONFIRMED FAILURE. INCIDENT LEFT MY SON, NIECE, AND PARENTS STRANDED ON THE SIDE OF THE ROAD. NOT SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572510March 14, 2014
STEERING
DRIVING AND MY WHEEL SHAKES AND MAKES A HORRIFYING NOISE. IT'S ALMOST SCARY. SCARED MY WHEELS GOING TO SEIZE WHILE I'M DRIVING. TURN THE CAR ON SOMETIMES AND THE POWER STEERING HAS FAILED. HAVE TO RESTART THE CAR TO GET IT TO WORK. HAVE READ MULTIPLE OTHER PEOPLE WHO HAVE THE SAME PROBLEM. $2000 TO GET IT FIXED. THIS IS RIDICULOUS. NEED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568954March 13, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING THE VEHICLE'S DASH LIGHTS AND HEAD LAMPS GO BLACK FOR 2-5 MINUTES BEFORE COMING BACK ON. MY CAR WAS TAKEN TO THE DEALER MULTIPLE TIMES AND WAS UNABLE TO BE DIAGNOSED. I ALSO CONTACTED FORD DIRECTLY AS THIS PROBLEM POSES A HAZARD DURING NIGHT DRIVING. TO DATE THERE HAS BEEN NO RESOLUTION. WHILE DRIVING THE VEHICLE WILL LOSE ALL ACCELERATION, THIS ISSUE HAPPENS WHILE DRIVING DOWN THE ROAD POSING A HAZARD AS YOU HAVE TO TURN THE VEHICLE OFF AN ON AGAIN TO REGAIN CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569002March 13, 2014
ENGINE, VEHICLE SPEED CONTROL
WITHOUT WARNING THE GAS PEDAL STICKS, WILL NOT FUNCTION. THIS HAPPENS INTERMITTENTLY AND SEEMS TO DISAPPEAR WHEN THE CAR WARMS UP, BUT ALSO HAS HAPPENED WHEN THE CAR IS WARM. VERY DANGEROUS WHEN TRYING TO ACCELERATE OR JUST DRIVE NORMALLY. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH BOTH THE FORD ESCAPE AND THE MERCURY MARINER. WE HAVE BEEN STRANDED SEVERAL TIMES. THIS NEEDS TO BE FIXED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569009March 13, 2014
POWER TRAIN
YESTERDAY, MY WRENCH LIGHT CAME ON WITH MY 2008 MERCURY MARINER. I DID SOME RESEARCH THIS MORNING AND FOUND OUT THAT THERE WAS A RECALL ON THE PARTS. I CALLED A LOCAL FORD DEALERSHIP AND I WAS ADVISED THAT DUE TO THE 5 YEAR WARRANTY EXPIRING ALONG WITH BEING ABOVE 60,000.00, I WOULD HAVE TO COME OUT OF POCKET TO PAY FOR A DEFECTED PART ON MY TRUCK. I AM FILING A COMPLAINT DUE TO I SHOULD HAVE BEEN ADVISED THAT THERE WAS AN ISSUE WITH THE POWER TRAIN OR I SHOULD HAVE BEEN NOTIFIED TO BRING MY TRUCK IN IMMEDIATELY TO GET THIS ISSUE RESOLVED. IN WHICH I WAS NOT NOTIFIED AT ALL. I SHOULD NOT BE FORCED TO PAY TO GET MY CAR FIXED ON A DEFECTED PART THAT WAS SOLD WITH MY CAR.(THE POWER TRAIN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568028March 9, 2014
POWER TRAIN, EQUIPMENT
MY CAR 2009 MERCURY MARINER PREMIER, HAS BEEN SLIPPING (TACH GOES UP BUT MY SPEED DOES NOT) SINCE I BOUGHT THE CAR 2-3 YEARS AGO. THERE IS NOW ABOUT 56,000 MILES ON THE CAR. IT HAS BEEN A COLD WINTER, AND WHEN I START THE CAR AND IT IS COLD, I HAVE BEEN SEEING A LITTLE POOL OF OIL LIKE SUBSTANCE, AND WHEN I BACK UP, THERE IS A LINE OF IT. IT THEN SEEMS TO STABILIZE AND STOP. ONE DAY I WAS USING THE CAR COLD, AND THE TACK WENT UP, BUT I COULDN'T GO ANY FASTER, OR UPSHIFT. I TOOK IT TO THE GARAGE, AND THEY SAID: 6F35 TRANSMISSION - FLUID LEAK - SEAL - LEFT SIDE HALFSHAFT. THE GARAGE POINTED OUT THAT THIS IS AN ONGOING PROBLEM WITH MY YEAR MERCURY MARINER, AND ALSO THE FUSION, MILAN, AND ESCAPE. THE GARAGE SAID THERE WILL PROBABLY BE A RECALL ON THIS PROBLEM. I CAN MAKE A COPY OF THE BILL AND SEND IT. THIS IS A DANGEROUS PROBLEM, AND THE WHEEL COULD FALL OFF. PLEASE LET ME KNOW IF I CAN BE COMPENSATED FOR THIS ONGOEING PROBLEM WITH MY FORD MERCURY MARINER, AND OTHER FORD MODELS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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