Mercury Cougar Complaints

1,886 consumer complaints on file.

#855817January 31, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING ON HIGHWAY HEADLIGHTS STARTED TO DIM , AND WENT TOTALLY OUT. PULLED OFF THE SIDE OF ROAD. THEY CAME BACK ON AFTER WAITING 10 MINUTES. DROVE ABOUT ANOTHER TEN MILES, IT HAPPENED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550610January 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK IS LEAKING AT THE TOP OF THE TANK. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717908January 26, 2000
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STRUCTURE:BODY:DOOR, STRUCTURE:BODY:TRUNK LID
TRANSMISSION SURGES AND HESITATES UPON ACCELLERATION CAUSING UNEXPECTED INCREASES IN SPEED; REAR HATCH WILL NOT OPEN; BRAKES STILL GRIND AFTER REPLACEMENT; AFTER DOOR LATCHES REPLACED, CAR NOW MAKES WHINING NOICE; STARTER REPLACEMENT MAKES HIGH PITCHED NOISE; COOLANT LIGHT COMES ON--DEALER'S SOLUTION IS TO OVERFILL COOLANT LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717880January 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON THE FRONT BRAKES WERE DEFECTIVE FROM THE MANUFACTURER (ORIGINAL PARTS). THEY HAD BEEN REFACED SEVERAL TIMES WITHOUT AVAIL, BEFORE THEY WERE REPLACED. THE MASTER CYLINDER FOR THE BRAKE SYSTEM HAS BEEN REPLACED DUE TO FAILURE. THE POWER STEERING PUMP AND RACK AND PINION HAS BEEN REPLACED AND NEEDS TO BE REPLACED AGAIN WITHIN ONE YEARS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855454January 24, 2000
AIR BAGS
AIR BAG WARNING LIGHT ILLUMINATES, INDICATING A MALFUNCTION WITHIN THE SYSTEM. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855495January 24, 2000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER WAS DEFECTIVE DUE TO A THE MANUFACTURER'S FLAW. THE VEHICLE WIILLNOT START IN ANY KIND OF WEATHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717827January 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES ARE MAKING A GRINDING NOISE AND ARE VIBRATING, MAKING IT VERY HARD TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717828January 24, 2000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
VEHICLE DOES NOT START ALL THE TIME, SOMETIMES THE STARTER GRINDS WHEN YOU ATTEMPT TO START VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717830January 24, 2000
SUSPENSION
REAR WHEELS OF VEHICLE SLIDE ON SNOW OR SLUSH WHEN TRAVELING OVER 30 M.P.H OR WHEN MAKING TURNS OVER 5 M.P.H. MAKING VEHICLE VERY HARD TO CONTROL RESULTING IN LOSS OF CONTROL OF VEHICLE.( DOT NUMBER: TIRE SIZE: 20560R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717831January 24, 2000
SUSPENSION:REAR
RATTLING, CLINKING NOISE IN REAR OF VEHICLE WHEN HITTING POTHOLE OR MAKING TURNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550523January 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, EXTERIOR LIGHTING:FOG LIGHTS, VISIBILITY:SUN/MOON ROOF ASSEMBLY
BRAKES CONTINUALLY MAKE GRINDING NOISE SINCE OWNERSHIP, SEVERAL REPAIRS AND INSPECTIONS TO VEHICLE WITH NO REMEDY, CONSUMER ALMOST IN VEHICLE ACCIDENT DUE TO LOSS OF BRAKE ABILITY, HOWEVER NO REMEDY AT THIS TIME FOR BRAKE FAILURE AND NOISE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855133January 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PLASTIC MOLDED GAS TANK IS DISINTEGRATING, CAUSING VEHICLE TO STALL WHEN DRIVEN AT SPEEDS BETWEEN 60-70 MPH. VEHICLE HAS BEEN BOUGHT BACK BY MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717423January 16, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK LEAKS WHEN FILLED COMPLETELY, INDICATING A LEAK AT THE TOP OF THE TANK OR GAS LINES GOING INTO THE TANK. I HAVE CONTACTED FORD SEVERAL TIMES BUT THEY SAY IT IS NOT COVERED. I DO NOT BELIEVE THE LEAK WAS CAUSED BY A ROAD HAZARD SINCE IT IS AT THE TOP OF THE TANK. FORD SAID THEY WILL NOT COVER THE REPAIR SINCE IT HAS NOT BEEN RECALLED. THEY DID AGREE IT IS A SERIOUS SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854911January 12, 2000
TIRES, AIR BAGS:FRONTAL
VEHICLE WAS TRAVELING AT 35MPH AND HIT A POTHOLE A TIRE BLEW OUT, AND DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER SAYS THE POTHOLE MESSED UP THE AIRBAG SENSOR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558830January 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE HAS BEEN REPLACED 2 TIMES AND THE OIL FILTER HAS BLOWN OFF THE ENGINE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783639January 6, 2000
EXTERIOR LIGHTING
THE PLASTIC HEAD LIGHT COVERS HAVE YELLOWED TO THE EXTENT THAT CONSUMER HAS LOST AT LEAST 30% OF LIGHTING, DEALER CONTACTED BUT SAYS THEIRS NOTHING THEY CAN DO ABOUT IT.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854755January 6, 2000
EXTERIOR LIGHTING:HEADLIGHTS
COVER OVER THE HEADLIGHTS HAS TURNED YELLOW. CONSUMER HAS TO USE THE HIGH BEAMS TO SEE AT NIGHT. CONSUMER FEELS THAT HE HAAS LOST AT LEAST 30% PERCENT OF LIGHTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854698January 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH UNNECESSARY NOISE. WHENEVER BRAKES WERE APPLIED IN A SUDDEN STOP, IT RESULTED IN EXTENDED STOPPING DISTANCE. VEHICLE BEEN IN/OUT OF DEALER SHOP ON SEVEN OCCASIONS. THIS ALMOST CAUSED SEVERAL VEHICLE COLLISIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716708January 1, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE LESS THAN 6 MONTHS OLD, PROBLEMS WITH BOTH WINDOWS/DOORS. AIR LEAKS FROM BOTH WINDOWS, DOESN'T SEAL PROPERLY, SOUNDS LIKE THE WINDOW IS DOWN SLIGHTLY. DRIVER WINDOW MAKING SQUEAKING NOISE GOING UP AND DOWN AND A CLICKING NOISE IN BOTH DOORS WHEN HITTING SLIGHT BUMPS, BRAKES SQUEALING, DEFECT IN PAINT, AIR VENT SYSTEM, WHEN YOU PUT THE DIAL TO ONLY THE FLOOR AIR STILL COMES OUT OF THE UPPER VENTS. I HAVE HAD THE CAR BACK TO THE DEALERSHIP 5 TIMES. EACH TIME THEY TRIED TO REPAIR THE WINDOWS THEY HAVE CREATED ANOTHER PROBLEM SOMEWHERE ELSE IN THE CAR. THE WINDOWS ARE STILL NOT REPAIRED PROPERLY. THEY REPLACED THE DRIVERSIDE WINDOW, INSIDE DRIVER DOOR PANEL TAKEN OFF AT LEAST 12 OR MORE TIMES, PASSENGER SIDE AT LEAST 4. DASHBOARD TAKEN OUT AT LEAST 4 TIMES AND THEY ARE NOW ORDERING A NEW DASH. THE NOISE IN THE DASH AND NOW THE FAN WAS NOT THERE WHEN I TOOK THE CAR IN FOR SERVICE THE FIRST TIME. I BELIVE THE CAR HAD SOME FACTORY DEFECTS WHICH WERE NOT REPAIRABLE THROUGH THE DEALERSHIP, THIS HAS CAUSED ADDITIONAL PROBMES WITH MY CAR. AT THIS TIME I FEEL I AM BEING FORCED TO PAY FOR A NEW CAR WHICH HAS BEEN TAKEN APART SEVERAL TIMES AND PUT BACK TOGETHER. I FEEL I AM PAYING A NEW CAR PRICE FOR WHAT IS NOW A USED VECHICLE. I AM GOING TO FORD TO REQUEST A BUY BACK OF THE CAR, HAD IT NOT BEEN FOR THE DEFECTS IN THE WINDOWS/DOORS IN THE FIRST PLACE, THAT ARE OBVIOUSLY NOT REPAIRABLE MY CAR WOULD NOT HAVE BEEN PICKED APART. SINCE THE DASH HAS BEEN TAKEN OUT SEVERAL TIMES WHEN YOU GO OVER A BUMP YOU CAN SEE THE DASH SHAKE AS WELL AS RATTLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854563December 30, 1999
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY VEHICLE WILL RACE TO VERY HIGH RPMS, AND THEN COMPLETELY SHUTDOWN WITHOUT WARNING. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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