Mercury Cougar Complaints

1,886 consumer complaints on file.

#568297November 19, 2002
ENGINE AND ENGINE COOLING
THERE WAS A LOUD KNOCKING NOISE FROM UNDER THE HOOD, AND HAD TAKEN THE VEHICLE TO SEVERAL PEOPLE AND WAS TOLD THAT IT WAS SOMETHING INTERNAL AND WILL NEED A NEW ENGINE. THE CONSUMER WOULD LIKE TO KNOW IF THERE WAS A DEFECT IN THE MANUFACTURING. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769888November 19, 2002
UNKNOWN OR OTHER
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769832November 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TEAR ALONG FRONT FACE OF UPPER INTAKE MANIFOLD. CALLED SEVERAL SALVAGE YARDS TO FIND REPLACEMENT AND WAS TOLD BY ALL THAT THEY CAN'T KEEP THESE IN STOCK. WHEN I DID LOCATE ONE THE MANAGER AT THE SALVAGE YARD ASKED WHAT HAPPENED TO MY INTAKE. I SHOWED HIM WHERE THE INTAKE SPLIT OPEN AND HE INFORMED ME THAT THEY'RE SEEING A LOT OF THESE WITH THE SAME PROBLEM AND I WAS LUCKY TO FIND THE ONE HE HAD. THIS PLASTIC (COMPOSITE) COMPONENT PROBABLY DOESN'T FAIR WELL IN ARIZONA. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769818November 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL PAN GASKETS SHOULD HAVE A LONGER LIFE. THIS CAR IS OUT OF WARRANTY DUE TO TIME OF OWNERSHIP NOT MILES DRIVEN REPAIRS COST $371. CAR RECEIVES REGULAR OIL CHANGES AND GOOD CARE. IF THIS PROBLEM IS GETTING WIDESPREAD I WOULD LIKE TO SEE A RECALL OR BE OFFERED EXTENDED WARRANTY PROTECTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022737November 14, 2002
AIR BAGS
CONSUMER WAS HIT ON THE DRIVERS SIDE CAUSING THE VEHICLE TO ENTER A DITCH AND RUN HEAD ON INTO AN UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. *JG MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#769691November 14, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
SAME AS PREVIOUSLY RECORDED ISSUE, HOWEVER, THIS TIME THE REPLACED PART (ALTERNATOR) FAILS AFTER ONE DAY OF OPERATION. VEHICLE BROKE DOWN AGAIN, WHILE APPROACHING TRAFFIC LIGHT. ALL LIGHTS WENT OUT, GAUGES WERE NOT RESPONDING, RADIO SHUT OFF ETC. AGAIN, POSSIBLE FAILURE REPORTED IN WARRANTY PERIOD, HOWEVER, DEALER AND MANUFACTURER REFUSE TO REPAIR. 11/12/2002 REPAIR APPEARS TO HAVE NOT BEEN WORKING. WILL NEVER BUY FOMOCO PRODUCT AGAIN. CONTEMPLATING CONTACTING ATTORNEY AND RESOLVE SITUATION WITH FOMOCO. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567853November 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATED THAT CHECK ENGINE LIGHT STAYED ON AND RPM'S JUMP FROM 2000 TO 3000 CAUSING THE VEHICLE TO LOOSE ALL POWER. THE DEALER CHANGED MAIN SENSOR AND THE CHECK ENGINE LIGHT PROBLEM STOPPED, BUT RPM'S PROBLEM CONTINUED. DEALER CHANGED SPEED SENSOR AND THE PROBLEM STILL EXISTS. FINALLY THE HEAD GASKETS WERE REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769652November 13, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PRIOR TO FAILLURE, DEALERSHIP AND MANUFACTURER WERE CONTACTED REGARDING THE FLASHING BATTERY LIGHT. LIGHTS WOULD DIM DURING ACCELERATIONS OR REVING OF ENGINE. PRIOR TO FINAL WARRENTY CHECK (@ 35.800 MILES), NOTIFIED DEALERSHIP THAT ALTERNATOR PROBABLY NEEDED REPLACEMENT. THIS WAS DENIED BY DEALERSHIP. NOW, 1500 MILES LATER, AND OUT OF WARRANTY, ALTERNATOR FAILS CAUSING VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. SAFETY ISSUE, SINCE MANY MORE FOMOCO VEHICLES (COUGARS, CONTOURS) HAVE BEEN EXPERIENCING THIS SAME PROBLEM. HOWEVER FOMOCO REFUSES TO ISSUE RECALL TOTAL REPAIR COST $700. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022621November 13, 2002
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALTERNATOR BLOWING OUT WHILE DRIVING THE VEHICLE.DEALER HAS BEEN CONTACTED AND HAS FIX THE PROBLEM WITH THE VEHICLE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769294November 5, 2002
UNKNOWN OR OTHER
CUP HOLDER TIPS OVER DURING RIGHT HAND TURNS AND SPILLS LIQUID INTO LAP OF DRIVER WHICH TAKES THE DRIVERS CONCENTRATION OFF OF ROAD. THIS COULD RESULT IN VEHICLE CRASH, PROPERTY DAMMAGE, DEATH, ETC. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021993October 31, 2002
STRUCTURE:BODY
THE CONSUMER WISHES TO REPORT DIFFICULTY WITH BLIND SPOTS WHICH AFFECTS HER VIEW OF THE ENTIRE VEHICLE. THE CONSUMER WAS TOLD "THAT THE VEHICLES ARE BEING PULLED DUE TO THESE BLIND SPOTS". SHE HAS HAD SEVERAL CLOSE ENCOUNTERS WITH EITHER HITTING ANOTHER VEHICLE OR BEING STRUCK BY ONE. PLEASE DESCRIBE DETAILS TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021686October 28, 2002
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
CONSUMER STATES OF HAVING PROBLEMS WITH SENSOR. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021687October 28, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CONSUMER STATES OF HAVING PROBLEMS WITH THE THERMOSTAT. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021688October 28, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER STATES OF HAVING PROBLEMS WITH EXHAUST SYSTEM. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568026October 25, 2002
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE CONSUMER RECEIVED A RECALL NOTICE BUT FAILED TO TAKE THE VEHICLE FOR SERVICE SINCE THE SYMPTOMS INDICATED DID NOT EXIST. AFTER TWO YEARS THE VEHICLE'S LOW COOLANT LIGHT HAD COME ON. THE CHECK ENGINE LIGHT HAD COME ON AND THE DIAGNOSIS SHOWED THAT THE HEAD GASKET HAD FAILED PREMATURELY. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE MONIES SPENT ON REPAIRS. *YH THE WATER PUMP AND THE RADIATOR HAD LEAKED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021597October 25, 2002
SEAT BELTS
WHILE DRIVING THE VEHICLE THE FRONT SEAT BELT BROKE OFF. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768293October 9, 2002
ELECTRICAL SYSTEM:IGNITION
THE IGNITION HAS FAILED ON TWO OCCASIONS. CAR WOULDN'T SHUT OFF BY IGNITION KEY. HAD TO SHUT OFF VIA FUEL SHUTOFF. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768079October 4, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
PLASTIC INTAKE MANIFOLD WARPED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019814September 30, 2002
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING THE VEHICLE AN TURNING ON THE HEAD LIGHT THEY BECAME INOPERABLE OBTRUCTING THE DRIVERS VIEW. ALSO THE BATTERY FAILED, THE DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767670September 24, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GAS GUAGE AND DIGITAL MILE READOUT FLUCTUATING . SENDING UNIT POSSIBLY CAUSING TOO MUCH PRESSURE IN TANK NOT ALLOWING THE INPUT OF GAS INTO TANK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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