Mercedes-Benz Sprinter Service Bulletins (2024)
95 manufacturer communications on file.
- April 17, 2025•Document ID: 11017567Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-079157
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light with possible Adblue warning with fault code P20F409 or P202E84 Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side) has a malfunction. There is a signal below the permissible limit value. Cause The potential causes for these fault codes are: A. A leak in the Adblue System B. An internal fault with the Adblue Injection Valve #1 (Motor side) C. An air pocket forming in the Adblue Injection Valve #1 (Motor side) Adblue Injector Line Remedy --Prior To Production Date 08/01/2024-- A. A Leak in the Adblue System 1. Complete the Guided Tests for P20F409 or P202E84: •Perform a thorough inspection of the Adblue Tank, the Adblue Pump, the Adblue Line, and both Adblue Injectors for leaks. •Ensure the Adblue line is properly installed, securely fastened in all clips, and not in contact with the exhaust system. •Remove both Adblue Injection Valves and complete 2-3 pressure build-ups and inspect for Adblue leakage. •If a leak is identified, repair it and retest.
Associated Products (13)2024 Freightliner Sprinter2024 Mercedes-Benz eSprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - March 18, 2025•Document ID: 11016429Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI49.20-N-078838
- Date Added:
- April 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit. SCR Gen4 (KP7) Complaint: The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause: A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - March 10, 2025•Document ID: 11016427Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.10-N-079010
- Date Added:
- April 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryProcedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, biodiesel, or AdBlue/DEF has been added to the fuel system.
Associated Products (47)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter+ 27 moreAssociated Documents - March 10, 2025•Document ID: 11016423Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- April 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryEGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Operation Text: 1. Diagnosis of EGR Valve related concerns including CEL, or drivability concern. 2. Clean EGR Valve. 3. Remove and re-install EGR Valve. 4. Quick Test
Associated Products (47)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter+ 27 moreAssociated Documents - March 10, 2025•Document ID: 11016430Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI82.35-N-078930
- Date Added:
- April 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryWarning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity.
Associated Products (56)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter+ 36 moreAssociated Documents - March 6, 2025•Document ID: 11016428Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-075995
- Date Added:
- April 3, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryVehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue® (SCR) control unit. Cause: The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system must be in proper working condition and tested.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - February 12, 2025•Document ID: 11014726Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI07.70-N-078824
- Date Added:
- March 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. Model year 2019 and later: Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.
Associated Products (56)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter+ 36 moreAssociated Documents - February 6, 2025•Document ID: 11013889Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-075995_3
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryVehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset (P13DF00)
Associated Products (10)Associated Documents - February 6, 2025•Document ID: 11013888Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI47.50-N-072080_3
- Date Added:
- February 6, 2025
- Manufacturer:
- FREIGHTLINER
SummaryCheck engine light on and FC P146264 stored in engine and fuel pump control units
Associated Products (10)Associated Documents - February 6, 2025•Document ID: 11013887Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI13.22-N-078825_1
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryM274 poly-V belt squeaking noises, falls off, not aligned, broken
Associated Products (19)2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris2016 Mercedes-Benz Metris2015 Mercedes-Benz MetrisAssociated Documents - February 4, 2025•Document ID: 11014728Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI49.20-N-078838
- Date Added:
- March 4, 2025
- Manufacturer:
- FREIGHTLINER
SummaryComplaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue® SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.
Associated Products (47)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter+ 27 moreAssociated Documents - February 4, 2025•Document ID: 11013593Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-078838
- Date Added:
- February 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
Associated Products (10)Associated Documents - December 11, 2024•Document ID: 11012276Service CampaignENGINE
- Mfr Comm. #:
- 2024120009
- Date Added:
- January 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryThe coolant bleed line was routed improperly and can cause chaffing. MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will inspect the routing of the coolant bleed line and modify if necessary.
Associated Products (2)Associated Documents - December 9, 2024•Document ID: 11012267Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- January 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryCheck engine light active Complaint Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air system or • P3007F2 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA8 Leak detected in intake air system or • P300CA9 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA9 and P3007F1: Faults are present simultaneously in the quick test
Associated Products (4)Associated Documents - November 28, 2024•Document ID: 11011215Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light active - Fault P3007F1, P3007F2, P300CA8, or P300CA9 present in CDI control unit: Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air system or • P3007F2 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA8 Leak detected in intake air system or • P300CA9 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA9 and P3007F1: Faults are present simultaneously in the quick test
Associated Products (2)Associated Documents - November 28, 2024•Document ID: 11011223Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.00-N-078608
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummarySMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
Associated Products (56)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter+ 36 moreAssociated Documents - November 20, 2024•Document ID: 11011221Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-N-078611
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryPre-Case creation for 725.0/.1 Transmissions Complaint: To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well as assist technicians with checks that may help lead in resolving issue without case creation. THIS LI IS NOT TO BE USED AS A REASON FOR CASE CREATION BUT AS A GUIDE IF A CASE IS NEEDED Cause: There are, at times, additional steps workshops can do to help diagnose and rectify transmission complaints. Remedy: When opening a case for transmissions a EEPROM, Quick Test, and VGS CUL are absolutely necessary Please also check for any relevant LI’s before opening case. Also, recommend having customer fill out Transmission Drivability Diagnostic Worksheet especially if complaint is hard to reproduce or intermittent (Work sheet Location: Xentry Portal >> Local Contents >> Diagnostic Info>> Diagnostic Worksheets ) If a previous repair attempt or visit was made for the same concern please include the date, mileage, and case num- ber if applicable of that repair/visit with a short description of what was done. Follow IPR: ( LI27.00-P-073124 ) All IPR suggestions are covered by warranty and there is no need for cases to con- firm IPR. Complete IPR suggestions and close out IPR process. If complaint is not fixed and IPR still suggests the sa- me repair once closed out and run again, then a case may be needed. Transmission Health page is a good indicator of issues within transmission if clutch or brake pack stays NOK after ad- aptions and unable to be made to a green OK then an internal fault is present. Proceed with replacing affected clutch pack.
Associated Products (2)Associated Documents - November 12, 2024•Document ID: 11011219Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI15.30-N-078528
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryEngine does not start with fault code P30083C in MRD1 (CDI): Complaint: The engine is not cranking over, and the fuse F152/F31 (25A) has blown. Cause: - The diagram below illustrates that if there is a problem with either the 'Dip limiter contact' or the 'Starter solenoid contact' closing, the starter will fail to crank the engine. - When the engine start button (S2/2) is pressed continuously, the starter solenoid's 'Pulling coil' will remain activated until the engine ECU deactivates the starter solenoid relay (F152/kC). This should occur within a maximum of 60 seconds. - Due to the continuous high current draw from the starter solenoid's pulling coil, the 25A fuse (F152/f31) may blow. Remedy: 1. We recommend replacing the 25A fuse with a 30A fuse for F152/F31. 2. Do not press the engine start button (S2/2) continuously, as this may cause the starter solenoid coil to overheat and become permanently damaged. 3. If the engine does not crank or start, please advise the customer to refer to the procedure outlined in the owner's manual. 4. If the engine does not crank or start, instruct the customer to avoid pressing the engine start button (S2/2) continuously or frequently.
Associated Products (2)Associated Documents - November 4, 2024•Document ID: 11011228Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-078466
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light with fault code P3005CA in MRD1 (CDI) Complaint: The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust sys- tem. Fault code P3005CA: The diesel particulate filter efficiency is insufficient. Additional information: Additional fault codes may be present, related to the Diesel Particulate Filter (DPF) system or the Exhaust Gas Recirculation (EGR) system. Cause: This fault code sets due to the following factors: 1. Damage to the Diesel Particulate Filter (DPF) unit. 2. The N74 (Soot Particulate Sensor Control Unit) identifies soot or debris located downstream of the SCR Catalyst (underbody).
Associated Products (2)Associated Documents - October 25, 2024•Document ID: 11009854Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI08.10-N-078545
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.
Associated Products (22)2024 Freightliner Sprinter2024 Mercedes-Benz eSprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris+ 2 moreAssociated Documents