Mercedes-Benz GLK-Class Complaints

950 consumer complaints on file.

#10966585March 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965731March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960443March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960025March 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960049March 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT STATED THAT ONLY THE TWO HEADREST AIR BAGS DEPLOY. THE CONTACT SUSTAINED INTERNAL INJURIES TO THE HEAD AND BODY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A WEEK LATER, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/28/17*LJ *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10959775March 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959641March 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958628March 4, 2017
AIR BAGS
THERE IS NO REMEDY YET FOR THIS RECALL. IT HAS BEEN OVER 1 YEAR NOW!!! FEB 11,2016 MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958235March 2, 2017
SUSPENSION
LAST JANUARY MY PASSENGER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. ON TUESDAY FEBRUARY 28, 2017 THE DRIVER SIDE REAR COIL SPRING BROKE IN HALF WHILE PARKED IN MY GARAGE. IN JANUARY 2016 I CONTACTED THE MERCEDES DEALER WHERE I PURCHASED THE CAR AND ASKED IF THERE WAS A PROBLEM OR A RECALL. THEY STATED NO RECALL OR PROBLEM WITH THE COIL SPRINGS HAS BEEN REPORTED. HAVING LOST BOTH REAR COIL SPRINGS ON THE SAME CAR I BELIEVE THERE IS A PROBLEM WITH MERCEDES PARTS. THE SPRING TORE OFF THE SHOCK WHEN IT BROKE AND THE FLUID LEAKED OUT, THE CAR DROPPED TO THE GROUND. THIS COULD HAVE BEEN CATASTROPHIC IF I HAD BEEN DRIVING. TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957598February 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), BUT FOUND OUT ONLINE THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956607February 23, 2017
AIR BAGS
TAKATA RECALL, HOW CAN I SELL THIS CAR WHEN HAS THIS TYPE OF SAFETY ISSUE. I WAS SENT A LETTER ON AUG 2016 AND THEY HAVE NOT FIXED THE PROBLEM TODATE WHAT ARE MY OPTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953733February 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950407February 8, 2017
AIR BAGS
ACCORDING TO THE NHTSA AND MBUSA THIS CAR HAS TWO RECALLS ON IT DUE TO AIRBAGS POTENTIALLY KILLING OCUPANTS IN THE VEHICLE. I KNEW ABOUT THE FIRST RECALL BUT NOT ABOUT THE SECOND RECALL ON THE VEHICLE UNTIL I GOT A LETTER FROM MBUSA TWO WEEKS AGO ADDRESSING THE ISSUE. WHEN I LOOK ON NHTSA THE RECALL DATES BACK TO MAY OF 2016 BUT MBUSA HAS NOTIFIED ME TWO WEEKS AGO. READING ON THE NHTSA WEBSITE THE MANUFACTURE HAS 60 DAYS TO PRODUCE A SOLUTION ON A RECALL BUT IT HAS BEEN WELL PAST THE 6 MONTHS FOR ONE RECALL, WELL PAST ONE YEAR FOR THE RECALL. PLEASE HELP ME IN GETTING A SOLUTION FROM MBUSA TO RESOLVE THE ISSUE, MY LIFE COULD BE TAKEN AWAY AT ANY MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950075February 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946383January 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946473January 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944516January 12, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN NEARLY A YEAR SINCE THE RECALL WAS ISSUED AND WE HAVE NO IDEA WHEN THIS WILL BE REMEDIED. I CONTINUED TO BE WORRIED DAILY THAT THE INFLATION OF THE AIRBAGS WILL KILL MY WIFE AND DAUGHTER. I BELIEVE THESE DEADLY AIRBAGS SHOULD BE REMOVED BY THE DEALER UNTIL A LONG TERM REMEDY IS READY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937088December 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934389December 10, 2016
AIR BAGS
TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS. ALL AIR BAG INFLATORS SHOULD GO TO THE RECALL, AND NONE TO NEW VEHICLES UNTIL THE RECALL HAS BEEN COMPLETED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934241December 9, 2016
AIR BAGS
TAKATA RECALL. I HAVE MADE MANY REQUEST TO MECEDES BENZ USA TO REPLACE MY DRIVER AND PASSENGER AIR BAGS THAT HAVE BEEN RECALLED. I HAVE NOT BEEN ABLE TO GET THIS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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