Mazda Protege Complaints

1,077 consumer complaints on file.

#10554718December 3, 2013
ELECTRICAL SYSTEM
RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAYS AGO (APPROX A MONTH IN BETWEEN INCIDENTS). SAME THING ALL OVER AGAIN, BUT THIS TIME THE CAR REFUSES TO START. WHAT CAN I DO? WHAT INFO SHOULD I BE AWARE OF? I DISCOVERED ONLINE THAT THIS IS AN EXTREMELY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551135November 6, 2013
FUEL SYSTEM, GASOLINE
THE FUEL TANK HAS RUSTED AND THERE IS A NOTICEABLE GAS SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549544October 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2001 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22,000. UPDATED 05/28/14 MA THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549549October 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549546October 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 880. UPDATED 05/28/14*LJ THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542626September 9, 2013
SEAT BELTS
THE DRIVER SEAT BELT WILL NO LONGER WORK. THE MALE END WILL NOT CONNECT TO THE FEMALE END. I LOOKED WITH A FLASHLIGHT AND THERE WERE BROKEN PIECES INSIDE. IT LOOKS LIKE THE BUCKLE CAME APART. I NOW HAVE TO USE THE PASSENGER SIDE SEAT BELT BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542620September 9, 2013
ENGINE
I RECENTLY PURCHASED A '03 MAZDA PROTEGE5. WHILE DRIVING DOWN THE ROAD YESTERDAY AT 65 MPH, I HEARD A LOUD BANG AND HEARD SOMETHING HIT THE BOTTOM OF THE CAR. THE CAR EXHAUST SUDDENLY BECAME MUCH LOUDER. I IMMEDIATELY PULLED OFF THE ROAD. I LOOKED UNDER THE CAR, AND THE EXHAUST HAD COME APART. THE PIECE OF THE EXHAUST AFTER THE CAT WAS HANGING ABOUT 1 INCH FROM THE GROUND. THIS PIECE IS AFTER THE CATALYTIC CONVERTER, NEAR ONE OF THE HANGING POINTS OF THE EXHAUST SYSTEM. TWO BOLTS, WHICH HOLD THIS PIECE TOGETHER, AND THE EXHAUST GASKET WERE MISSING. LUCKILY, THERE WAS NO DAMAGE WHATSOEVER. THIS PROBLEM COULD HAVE ENDED TRAGICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526377July 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521222June 22, 2013
SEAT BELTS
AT FIRST THE SEAT BELT LOCKED AND I COULD NOT GET OUT OF IT. AFTER ABOUT 15 MINUTES I WAS ABLE TO GET IT RELEASED. THANK GOD I WAS IN THE GARAGE AT HOME. THEN APPROX 6 WEEKS LATER I WAS LATCHING THE BELT TO THE BUCKLE AND THE DARN THING FELL APART. THE RIGHT REAR DOOR HANDLE BROKE LAST YEAR BUT SINCE NO ONE SITS BACK THERE I NEVER WORRIED ABOUT IT. NOW WITH THE SEAT BELT ISSUE I WAS SEARCHING FOR THE PART AND SOMEONE SUGGESTED I CHECK THE RECALL LIST FOR THIS CAR, BECAUSE THEY ARE NOT SUPPOSED TO DO THAT. I FOUND NUMEROUS COMPLAINTS ON LINE AND THEN THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513989May 29, 2013
SEAT BELTS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE MY SON WAS DRIVING TO WORK ON A HILL CURVE TURN HE LOST CONTROL ON ICY WET ROAD AND HIT A TREE HE DIED ON 01/29/2013 HE WAS 18 YEARS OLD HE WAS GOING TO SCHOOL AND WORKING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10508569April 17, 2013
ENGINE
ON AT LEAST 3-5 OCCASIONS THIS 2.0L ENGINE HAS SUFFERED THE EXACT SAME FATE AS NHTSA ID# 10422484. CHECK ENGINE LIGHT ON, MISFIRING, ASSOCIATED NOISE SOUNDING LIKE A BOLT / SCREW BOUNCING AROUND IN THE ENGINE FOR MAYBE 15 SECONDS, THEN WOULD RETURN TO NORMAL. EACH TIME THERE HAS BEEN A DIFFERENT CYLINDER MISFIRE, UPON SPARK PLUG REMOVAL IT WAS FOUND THE GAP WAS CLOSED CAUSING NO SPARK. EACH TIME, A NEW PLUG WAS INSTALLED AND CORRECTED THE IMMEDIATE PROBLEM. AFTER SEEING THESE COMPLAINTS AND A RECALL REGARDING THIS ISSUE I REALIZED I'VE HAD THE SAME ISSUE. DON'T KNOW IF MY VIN # IS IN THE EFFECTED RANGE OR NOT. CAR NOW HAS 123105 MILES. WOULD HOPE THAT MAZDA WOULD COVER ANY VEHICLE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489215December 19, 2012
SEAT BELTS, SEATS, POWER TRAIN
WHEN ENGAGING SEAT BELT INTO LOCKING MECHANISM, THE MECHANISM BROKE INTO ABOUT SEVEN PIECES. IT WILL NO LONGER HOLD THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487552December 6, 2012
SEAT BELTS
THE DRIVER-SIDE SEATBELT LATCH FELL APART. THE SEATBELT IS NO LONGER OPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484499November 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED THAT THE VEHICLE ENGINE TOOK A LONG TIME TO START UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480043October 14, 2012
SEAT BELTS
SEAT BELT FAILED TO RETRACT WHEN CLOSING DOOR. APPEARS THAT SOME SORT OF CABLE IS JAMMED SO THAT SEAT BELT NO LONGER WORKS CORRECTLY. OPENED AND CLOSED DOOR SEVERAL TIMES TO TRY AND REMEDY ISSUE BUT PROBLEM PERSISTS. REPLACED SEAT BELT FUSE BUT THAT FAILED TO RESOLVE ISSUE. SEAT BELT IS NOW STUCK IN THE "VEHICLE OFF" POSITION AT ALL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471618August 20, 2012
SUSPENSION
MY CAR DOES THAT AS I AM TURNING OUT THE DRIVEWAY AND GOING OVER THE BUMPS ON ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464467July 6, 2012
SEAT BELTS
THE LEFT FRONT SEAT BELT WOULD NOT RELEASE. MY SPOUSE SPENT FIFTEEN MINUTES TRYING TO GET IT UNBUCKLED AND POPPED A BLOOD VESSEL IN HER THUMB TRYING TO RELEASE IT. GOING TO REPLACE IT AND SEE WHAT HAPPENS. WILL CONTACT DEALER TO SEE IF IT CAN BE WARRANTIED. THEY SHOULD, IT IS A SAFETY ITEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458566May 15, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 MAZDA PROTG. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN AT 10 MPH, THE VEHICLE BEGAN SLIDING ABNORMALLY. THE CONTACT APPLIED THE BRAKES IN ORDER TO SHIFT GEARS BUT THE VEHICLE WOULD NOT STOP. THE CONTACT THEN ATTEMPTED TO ENGAGE THE EMERGENCY BRAKE BUT TO NO AVAIL AND CRASHED INTO A CURB. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER ADVISED THAT THE BRAKE SENSOR WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10456753April 28, 2012
TIRES, TIRES:TREAD/BELT
TIRE: FIREHAWK GT BL 205/50R16 87V 50K MILE TIRE. TREAD SEPARATION WITH ONLY 13,582 MILES ON THE TIRE. THE VEHICLE WAS PARKED WHEN THE TIRE WAS OBSERVED TO BE FLAT. ATTEMPTS TO INFLATE FAILED. REMOVED TIRE AND NOTICED TWO PLACES ON THE INWARD SIDE WHERE TREAD WAS SEPARATING - ONE SPOT WAS JUST OVER AN INCH AND THE OTHER WAS JUST UNDER AN INCH. FULL SET (4) ORIGINALLY PURCHASED AT FIRESTONE COMPLETE AUTO CARE STORE, WHICH IS WHERE THE FAILED TIRE WAS TAKEN THE FOLLOWING MORNING. TIRE HAS SINCE BEEN DISCONTINUED AND WAS REPLACED BY A FALKEN ZIEX 912 BL 205/50R16 87V 40K MILE TIRE. HAD OTHER TIRES INSPECTED FOR SAME ISSUES THE NEXT DAY - SERVICE REPRESENTATIVE STATES THE OTHER THREE TIRES DO NOT SHOW ANY SIGNS OF THE PROBLEM. BASED ON TREAD DEPTH, WARRANTY COVERED CLOSE TO 90% OF REPLACEMENT TIRE. IN THE TWO WEEKS SINCE, THE REPLACEMENT TIRE APPEARS TO BE FINE - NO OBSERVABLE MIS-MATCH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456720April 27, 2012
SEAT BELTS
SEAT BELT TRACK JAMMED, DEALER WILL NOT COVER, ALTHOUGH THERE APPEARS TO BE A RECALL FOR THIS ISSUE ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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