Mazda Protege Complaints

1,077 consumer complaints on file.

#10122636May 23, 2005
AIR BAGS, SEAT BELTS, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2002 MAZDA PROTEGE WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH YET THE AIR BAGS DID NOT DEPLOY.*MR THE CONSUMER SUSTAINED TWO SLIPPED DISK IN HER BACK. AFTER THE VEHICLE'S BODY DAMAGE WAS REPAIRED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAGS TESTED BUT THE DEALER REFUSED TO TEST THE AIR BAG. THE INDICATED THAT AS LONG AS THE AIR BAG LIGHT WASN'T ON THAT EVERYTHING WAS FINE. THE RADIO SWITCHES STATIONS ON IT'S OWN. THE SEAT BELT LIGHT DID NOT ILLUMINATE WHEN THE CAR WAS STARTED. THE TRANSMISSION FAILED 9/7/2004, 40561 MILES. THE VEHICLE ALIGNMENT WONT HOLD. THE BRAKES HAVE BEEN REPLACED THREE TIMES DUE TO NOISE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10121156May 17, 2005
AIR BAGS:FRONTAL
I DON'T REMEMBER THE EXACT DATE OF FAILURE BUT IT WAS CLOSE TO THE DATE I PROVIDED. I WAS DRIVING DOWN THE ROAD AND MY 2000 MAZDA PROTEGE STARTED BUCKING. WHEN I CALLED THE DEALERSHIP AND TOLD THEM THAT I THOUGHT THE TRANSMISSION WENT BAD THEY TREATED ME LIKE I DIDN'T KNOW WHAT I WAS TALKING ABOUT. SURE ENOUGH I DROPPED IT OFF AND THEY DIANOSED IT WITH A BAD TRANSMISSION.IT WAS 2000 MILES OUT OF WARRANTY. THANKFULLY MAZDA PAID FOR THE TRANSMISSION BEING SO RECENT OUT OF WARRANTY BUT I HAD TO PAY $700.00 IN LABOR. SINCE THEN I HAVE FOUND THAT THOSE VEHICLES WERE PLAGUED WITH THAT PROBLEM AND SINCE THEN THE CAR JUST HASN'T DRIVEN LIKE IT USED TOO. I AM SADLY DISSAPOINTED SINCE I USED TO WORK AT A MAZDA DEALERSHIP AND THE MAZDA B4000 I HAD ALSO PURCHASED HAS PROBLEMS TOO.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10119942May 5, 2005
AIR BAGS, SEAT BELTS
ON MARCH 15, 2005 I WAS INVOLVED IN A PILE-UP ACCIDENT. THE AIRBAG DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN ME FROM HITTING THE STEERING WHEEL WITH MY CHEST. I HAD A FRACTURED RIB. MY CAR IS A MAZDA PROTEGE 5 AND THE VIN3 IS: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119894May 4, 2005
ENGINE AND ENGINE COOLING
MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119095April 25, 2005
ELECTRICAL SYSTEM, SUSPENSION:FRONT:HUB
2002 MAZDA PROTEGE EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL.*MR THE CONSUMER STATED THE MILEAGE WAS DELETED, THE GAS, TEMPERATURE AND SPEEDOMETER GAUGES STOPPED WORKING. THE DEALER DID REPLACE A PART, HOWEVER THE MILEAGE WAS NOT ACCURATE. THERE WAS ALSO A PROBLEM WITH THE HUB BEARINGS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118248April 22, 2005
AIR BAGS:FRONTAL
DRIVERS FRONTAL IMPACT AT 45 MPH AIRBAGS DID NOT DEPLOY. MY CAR 2003 MAZDA PROTEGE 5 WAS TOTALED. NOW I AM HAVING NECK AND BACK PAIN WHEN I USE MY CAR. I CALLED MAZDA THEY TOLD ME TO USE MY INSURANCE COM. TO INVESTGATE THE AIRBAGS AND GET WITH MADZA. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10118142April 20, 2005
SEAT BELTS:FRONT:RETRACTOR
THE AUTOMATIC SHOULDER BELT WOULD RETRACT SLOWER AND SLOWER UNTIL IT FINALLY STOPPED RETRACTING. THE CONSEQUENCES WERE: ON APRIL 18, 2005 I WAS GIVEN A FIX-IT TICKET FOR NOT WEARING MY SHOULDER HARNESS.*AK THE AUTOMATIC HARNESS NO LONGER FULLY RETRACTS, SO IT IS USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117905April 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY 2000 MAZDA PROTEGE TO THE DEALER TO HAVE THE REAR BUMPER REPAIRED. I HAD BEEN HIT FROM BEHIND. WHILE THE CAR WAS AT THE DEALERSHIP I ASKED TO HAVE THE OIL CHANGED . THE SERVICE MAN CONTACTED ME, AND TOLD ME THE TRANSMISSION GASKET HAD A LEAK. I CALLED SEVERAL AUTOMOB ILE REPAIR SHOPS, AND FOUND THE COST OF REPAIRING THE GASKET CHEAPER THAN AT DEALERSHIP, ESPECIALLY SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. I WAS TOLD BY THE REPAIRMAN THAT IT WAS NOT JUST THE GASKET, BUT THE PUMP - BASICALLY THE ENTIRE TRANSMISSION. THE COST WAS OVER $2200 TO BE REPAIRED. I PURCHASED THE CAR NEW, AND IT ONLY HAD ABOUT 36,000 MILES ON IT NOW. THE CAR HAS RECEIVED REGULAR MAINTAINENCE. I THINK THERE WAS A MAJOR DEFECT FOR A CAR WITH SO FEW MILES ON IT TO HAVE AN ENTIRE TRANMISSION REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117894April 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116367April 4, 2005
ENGINE AND ENGINE COOLING
I HEARD A STRANGE SOUND EVERY TIME I STARTED TO ACCELERATE WHICH I FIRST THOUGHT TO BE THE CAR IN THE NEXT LANE. I DROVE ONE MORE BLOCK AND TURNED THE CORNER, BUT THE STEERING WAS LOCKING AND I HAD GREAT DIFFICULTY TURNING. I HAD THE CAR TOWED TO MY MECHANIC, COMBUSTION GASES WERE IN THE COOLING SYSTEM AND THE ENGINE HAD A CRACKED CYLINDER. THE CAR IS FOUR YEARS OLD (JUST OUT OF WARRANTY) WITH ONLY 31,483 MILES ON IT. I'M A GOOD DRIVER, 73 YEARS OLD WITH A CLEAN DRIVING RECORD AND HAVE NEVER HAD PROBLEMS WITH ANY CAR AS A RESULT OF MY DRIVING HABITS. I'VE OWNED MAZDA'S SINCE 1987 AND LOVED THEM (EVEN THIS CAR) BUT THIS WILL PROBABLY BE MY LAST. THE REPAIR REQUIRED A REBUILT ENGINE AT A COST OF $ 3,223.14.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116287April 3, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
PREMATURE REAR BRAKE WEAR, BOTH SIDES. BOTH REAR ROTORS (AND THEIR PADS, OF COURSE) HAD TO BE REPLACED AT 20,240 MILES. I WAS CHARGED $378.45 FOR REPAIR. INTERNET DISCUSSION GROUPS REPORT THIS PROBLEM DUE TO CALIPER SLIDES STICKING. SOME DEALERS PERFORM THIS REPAIR FREE; MINE REFUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115143March 15, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING HEADLIGHT SWITCH WORKS INTERMITTENTLY. CONSUMER IS STILL HAVING THE SAME PROBLEMS AFTER REPAIR OF RECALL 91007. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113499March 4, 2005
AIR BAGS:FRONTAL
DRIVER WAS HIT FROM BEHIND WHILE SITTING AT AN INTERSECTION ,THEN PUSHED INTO A PARKED VEHICLE. LEFT FRONT AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND DID NOT SEEK MEDICAL ATTENTION. VEHICLE WAS TOWED, AND TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113267March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING APPROXIMATELY 30 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110722February 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN VEHICLE WITH ONLY 65,800 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111406February 11, 2005
TIRES
THE VEHICLE STARTED VIBRATING UNCONTROLLABLY THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. THE DRIVER NOTICED THAT THE LEFT AND RIGHT TIRE HAD BLOWNED. THE DRIVER CALLED FOR ROAD SIDE ASSISTANCE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE ALL FOUR TIRES NEEDED REPLACEMENT AND A WHEEL ALIGNMENT. PLEASE PROVIDE ADDITIONAL INFORMATION ON THE TIRE SIZE AND DOT NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110380February 11, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE FAILED EMISSIONS INSPECTION DUE TO A CRACK IN THE FRONT EXHAUST PIPE AND MID-PIPE. DEALER REPLACED BOTH AT MY EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110122February 8, 2005
TIRES:TREAD/BELT
WHILE DRIVING AT ABOUT 40 MPH BACK RIGHT TIRE WENT FLAT INSTANTLY WITHOUT WARNING. TIRE MAKE: BRIDGESTONE POTENZA P195/55R15. THE TIRE SHOWED NO SIGNS OF WEAR OR DAMAGE AND WAS ONLY DRIVEN ON FOR 25,000 MILES. I TOOK IT TO A REPAIR SHOP (PEPBOYS) AND THEY FOUND THAT THE INSIDE STEEL BELT HAD BROKE AND CAUSED THE TIRE TO FAIL. I REPLACED THAT TIRE WITH ANOTHER BRAND (COST $100), AND STILL HAVE THE DAMAGED BRIDGESTONE TIRE FOR EVIDENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109261January 31, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SNOW WOULD BUILD UP INSIDE THE WHEELS. THIS WOULD CAUSE THE BRAKE ROTOR TO FREEZE, RESULTING IN EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101949January 26, 2005
POWER TRAIN:CLUTCH ASSEMBLY, TIRES
THE CLUTCH HAD GONE OUT. THEN TWO OF THE TIRES HAD BLOWN OUT. ONE TIRE HAD BLOWN OUT FROM THE INNER WALL AND THE OTHER BLOW OUT WAS DUE TO SIDEWALL FAILURE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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