Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10202743September 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD SNAP COMING FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO STOP WITH THE BRAKES. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FRONT PASSENGER LOWER CONTROL ARM SNAPPED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), HOWEVER, THE RECALL EXPIRED. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 84,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202534September 11, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT NOTICED ANTI-FREEZE LEAKING FROM THE VEHICLE. THE DEALER STATED THAT THE MANIFOLD INTAKE FAILED AND THEY REPAIRED THE VEHICLE. HOWEVER, THE SILENT RECALL ON THE MANIFOLD INTAKE WAS NOT HONORED BECAUSE IT EXPIRED IN 2006. UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202355September 10, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT NOTICED SMOKE COMING FROM THE AIR CONDITIONING VENT WHEN SHE STARTED THE VEHICLE. WITHIN MINUTES, THE VEHICLE BURST INTO FLAMES. AN INSURANCE CLAIM WAS FILED, BUT THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER STATED THAT THEY WILL NOT FILE A COMPLAINT OR PROVIDE ANY ASSISTANCE BECAUSE SHE FILED A CLAIM WITH HER INSURANCE COMPANY. A POLICE AND FIRE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 123,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202395September 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHILE APPROACHING A STOP OR MAKING A LEFT OR RIGHT TURN, THE ENGINE SHUTS OFF. THE FAILURE WAS NOTICED WHILE DRIVING 15 MPH. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE ON FOUR OR FIVE OCCASIONS, BUT WAS UNSUCCESSFUL. THE DEALER ALSO DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO WARNING LIGHTS PRESENT AND THE FAILURE PERSISTED INTERMITTENTLY. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202409September 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL FILLER NECK: ALL TECHNICAL SERVICE BULLETINS OWNER LETTER 95S12 WHEN I TOOK IT TO HIDY FORD DEALERSHIP, I WAS TOLD IT DOES NOT APPLY. HOWEVER, I HAVE GAS VAPORS AND LEAKS ALL THE TIME. *JB *UPDATED 12/12/07 *BF UPDATED 12/12/07 THE CONSUMER STATED THERE APPEARED TO BE A LEAK COMING FROM THE TANK.FILL TUBE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202131September 7, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE WHILE DRIVING. AFTER PARKING THE VEHICLE TEN SECONDS LATER, IT CAUGHT FIRE. HE EXTINGUISHED THE FIRE WITH A GARDEN HOSE. THE VEHICLE SUSTAINED FRONT END DAMAGE AND HAS NOT BEEN REPAIRED. THE PURCHASE DATE, SPEED, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202040September 6, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE POWER BRAKES AND STEERING LOST POWER AND THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE INTAKE MANIFOLD HAD A LEAK. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202045September 6, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE ENGINE BEGAN TO OVERHEAT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED ANTIFREEZE ON THE ENGINE. THE DEALER STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD AND THEY MADE THE REPLACEMENT. THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 106,895 AND CURRENT MILEAGE WAS 111,082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201313August 31, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE HE WAS DEPRESSING THE BRAKE PEDAL. HE WAS FORCED TO DEPRESS THE PEDAL AS HARD AS POSSIBLE TO STOP THE VEHICLE. THE STOPPING DISTANCE EQUALED THE LENGTH OF TWO VEHICLES. ONE WEEK LATER, WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD AGAIN. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AS HARD AS POSSIBLE TO STOP THE VEHICLE. THE DEALER STATED THAT THE CONTACT MUST HAVE HAD HIS FOOT ON THE ACCELERATOR PEDAL. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER NEXT WEEK. THE CURRENT MILEAGE WAS 7,900 AND FAILURE MILEAGE WAS 7,800. UPDATED 01/11/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201218August 30, 2007
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER SIDE WHEEL BEARING MAKES A STRANGE NOISE AND THE AXLE IS DAMAGED. HE STATED THAT HE PLACED A NEW SET OF MICHELIN TIRES ON THE VEHICLE. THE DEALER HAS NOT REPAIRED THE VEHICLE. THE SPEED AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 41,600. UPDATED 01-15-08. *KB THE CONSUMER STATED THE PROBLEM WAS THE DRIVER SIDE WHEEL AXLE BEARING. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200963August 28, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE BRAKES FEEL SPONGY AND THE VEHICLE FEELS AS IF IT WILL NOT STOP WHEN THE BRAKES ARE APPLIED. SHE MUST CONTINUOUSLY ADD BRAKE FLUID TO THE VEHICLE, BUT IT LEAKS OUT. NHTSA RECALL NUMBER 95V133000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS) WAS REFERENCED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 125,000 AND FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201026August 28, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE CAUSE OF FAILURE WAS LABELED AS THE REAR AXLE. FORD STATED THAT NHTSA RECALL NUMBER 04V328000 (SUSPENSION:REAR) ONLY APPLIES TO FLEET VEHICLES, HOWEVER, THE CONTACT FEELS THAT HIS VEHICLE SHOULD BE INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 48,077. UPDATED 09/25/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201040August 28, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE SURFING THE WEB MY HUSBAND CAME ACROSS AN ARTICLE ABOUT FORD INTAKE MANIFOLDS WE HAVE A 1997 LINCOLN TOWN CAR THAT THIS CRACKED ON IN 2004 WHICH RESULTED IN REPLACING THE ENGINE. WHEN I CALLED FORD THIS HAD ALREADY BEEN SETTLED AS IT WAS NOT A RECALL BUT CLASS ACTION SUIT & NOT DONE IN A DEALER SHOP SORRY ABOUT MY LUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199762August 16, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED TO 90 MPH ON ITS OWN. THE CONTACT SLAMMED ON THE BRAKES AND THE CRUISE CONTROL DISENGAGED. THE VEHICLE DECELERATED TO ITS REGULAR SPEED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY COULD NOT REPAIR THE VEHICLE ON THEIR OWN. THE DEALER ALSO STATED THAT FORD MOTORS WOULD SEND HER A RECALL LETTER, HOWEVER, IT HAS NOT YET BEEN RECEIVED. THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 02-04-08. *KB THE CONSUMER WAS INFORMED A RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199449August 13, 2007
ENGINE AND ENGINE COOLING
MANIFOLD DEVELOPED 4" CRACK WHILE ON MASS PIKE. LOST COOLANT IN SHORT TIME AND OVERHEATED. REMOVED ALTERNATOR AFTER COOL DOWN AND COVERED WITH DUCT TAPE AND FILLED WITH WATER. MADE 3 MORE FILL STOPS ON RIDE HOME WITHOUT OVERHEAT (80MI). REPLACED MANIFOLD, BUT STARTED USING ANTI-FREEZE. REPLACED ENGINE A MONTH LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199322August 11, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CRACKED INTAKE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199041August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE UPPER CONTROL ARM MAKES A HORRIBLE SQUEAKING AND POPPING NOISE AND NEEDS TO BE REPLACED. THE FAILURE OCCURRED WHILE DRIVING 15 MPH. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE IT IS EXPERIENCING THE SAME FAILURE. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 09/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199065August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE LOWER BALL JOINTS FAILED AND THE FRONT DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND BENT. THE VEHICLE WAS REPAIRED. HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE PURCHASE DATE AND MILEAGE INFORMATION WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198545August 5, 2007
ENGINE AND ENGINE COOLING
CRACKED INTAKE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197995July 31, 2007
SUSPENSION:MULTIPLE AXLE
MY LINCOLN TOWN CAR IS IN FOR SERVICE RIGHT NOW. THE SERVICEMAN SAID 2 AXLES, 2 WHEEL BEARINGS AND 2 SEALS HAVE TO BE REPLACED. HE SAID THERE WAS A RECALL ON THESE. I CALLED THE DEALER AND HE SAID IT WAS ONLY FOR LINCOLN TOWN CARS THAT WERE LIMOS. THE SERVICE MAN SAID IT WOULD BE THE SAME THING. THEREFORE THE DEALER WOULD NOT STAND BY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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