Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10211911December 14, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HAD TO REPLACE THE SPARK PLUGS IN THE FRONT COIL SPRINGS ON TWO DIFFERENT OCCASIONS. THE FIRST REPAIR WAS PERFORMED UNDER WARRANTY IN 2004 AT 26,000 MILES. A DIFFERENT FRONT COIL SPRING HAD TO BE REPLACED ON OCTOBER 31, 2007. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND COULD NOT BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT). THE CURRENT MILEAGE WAS 45,350 AND FAILURE MILEAGE WAS 29,750. UPDATED 01/14/08 *BF THE CONSUMER STATED OWNS A 2003 LINCOLN TOWNCAR ON WHICH TWO SPARK PLUG COIL FAILURES HAVE BEEN INCURRED TO DATE. THE FIRST ONE WAS ON 6/9/04 WHILE UNDER WARRANTY(20 MONTHS, 26610 MILES) AND THE SECOND WAS ON 10/31/07 AT THE COST OF $320.18 AND WAS STILL UNDER PARTIAL WARRANTY(61 MONTHS, 45350). THE CONSUMER STATED FEELS AS IF THIS IS ENGINEERING DEFECT AND HOPES THAT THE ADDITIONAL SPARK PLUG COILS WILL NOT HAVE TO BE REPAIRED. UPDATED 01/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211846December 13, 2007
VEHICLE SPEED CONTROL
(RECALL 05S28: SPEED CONTROL) CALLED DEALER AFTER NOTIFICATION (AUGUST 2007) WAS TOLD THEIR WAS NO PARTS. WAIT UNTIL DECEMBER 2007. CALLED DEALER12/13/07 NO PARTS AVAILABLE .I WAS REFERRED TO FORDS 800 392 FORD WAS TOLD TO WAIT UNTIL MARCH 2008. THIS IS CRAZY WHY ARE WE LEFT BEHIND. I WAS TOLD THEIR WAS NOT ONE TO BE HAD. PLEASE DO NOT DISREGARD THIS MESSAGE IF THIS IS NOT THE CORRECT PLACE TO REPORT PLEASE SEND LINK OR ADDRESS. I THINK FORD NEEDS TO KEEP ITS PROMISES AS STATED IN THERE NOTICE ALTHOUGH I ORIGINAL THOUGHT THE " PARTS WILL BECOME AVAILABLE IN THE 4TH QUARTER OF 2007" WAS OUTRAGEOUS AS STATED IN THE NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211790December 13, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE SPEED CONTROL SWITCH WAS DISCONNECTED, BUT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 124,000. UPDATED 03/14/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211451December 11, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD TO RECEIVE A JUMP IN ORDER FOR IT TO START. APPROXIMATELY TWO DAYS LATER, THE FAILURE RECURRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED FOUR MONTHS LATER. THE DEALER INSPECTED THE VEHICLE ON SIX OCCASIONS, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE CONTACT REPLACED THE BATTERY ON FOUR OCCASIONS; HOWEVER, THE FAILURE CONTINUED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000 AND CURRENT MILEAGE WAS 36,528.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211283December 9, 2007
EXTERIOR LIGHTING:HEADLIGHTS
THERE IS A VERY HIGH NUMBER OF VEHICLES OF ALL TYPES ON THE ROAD ON WHICH THE HEADLIGHT LENSES HAVE BECOME FOGGY OR YELLOWED AS A RESULT OF UV OR CHEMICAL AGE. THIS RESULTS OF LOSS OF HEADLIGHT RANGE, CLARITY OF VISION AND GLARE TO ONCOMING VEHICLES AS THE RESULT OF SCATTERED LIGHT RATHER THAN FOCUSED. I HAVE EXPERIENCED THIS PROBLEM ON MY 1996 LINCOLN TOWN CAR AND CLEARED IT UP TO SOME EXTENT USING FINE POLISHING CREAM BUT LENS IS NOT LEFT CLEAR AND IS GETTING MORE FOGGY AS TIME PASSES. I CONSIDER THIS A HAZARDOUS FAULT AND BELIEVE THAT ALL SUCH HEADLIGHT LENSES/ASSEMBLIES SHOULD BE RECALLED AND REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210912December 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN 07V336000) IN SEPTEMBER 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL AND STATED THAT THE PARTS WOULD BE AVAILABLE IN THE FOURTH QUARTER. THE MANUFACTURER COULD NOT PROVIDE A DATE WHEN THE PART WOULD BE AVAILABLE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 100,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 01-10-08. *KB UPDATED 12/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210381November 30, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THE SPEED CONTROL SWITCH HAS NOT YET BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210565November 29, 2007
VEHICLE SPEED CONTROL
1993 LINCOLN TOWN CAR CAUGHT FIRE FROM THE CRUISE CONTROL. CONSUMER STATED SHE RECEIVED A RECALL IN AUGUST 2007 ABOUT THE FAILURE. HER CAR CAUGHT FIRE IN DECEMBER OF 2002. CONSUMER WOULD LIKE TO KNOW IF THERE IS ANY WAY TO RECOUP HER LOSS. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10210084November 27, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1999 LINCOLN TOWN CAR, CRACKED INTAKE MANIFOLD. MY HUSBAND, LEWIS BARBER, JR., SPOKE WITH FORD TODAY AND WAS TOLD THAT FORD WOULD NOT REIMBURSE REPLACEMENT COST. EVEN THOUGH FORD TOLD MY HUSBAND THAT THEY MAILED NOTICE TO ME IN JULY 2005, I NEVER RECEIVED ANY SUCH NOTICE. I KEEP VERY GOOD RECORDS, AND MY CAR HAS BEEN IN AN AUTHORIZED DEALERS REPAIR SHOP BUT NO ONE TOLD ME ABOUT THE CRACKING INTAKE MANIFOLD PROBLEM OR ANY LAWSUIT "SETTLEMENT". I FOUND FORDS NUMBER FROM A LETTER THEY SENT ME DATED AUGUST 2000, WHICH CONCERNED A PROBLEM WITH TIRE JACKS --AT THAT TIME I LIVED IN OKLAHOMA CITY. THERE MAY BE HUNDREDS OF OTHERS WHO ARE SIMILAR SITUATED. AGAIN, FORD DID NOT GIVE ME ANY NOTICE OF THIS PROBLEM. I PAID $1,179.56 TO C&F AUTOMOTIVE (2439 N. DECATUR BLVD, LAS VEGAS, NV 89108-0000 - 702-647-7787) TO REPLACE THE CRACKED MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209547November 20, 2007
SEAT BELTS:REAR/OTHER
2006 LINCOLN TOWN CAR; THE REAR SEAT BELTS ARE PLACED MUCH TOO HIGH & IN AN ACCIDENT A PASSENGER CAN HAVE HIS OR HER HEAD TAKEN OFF. PLEASE ADVISE SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209413November 15, 2007
TRAILER HITCHES
1995 LINCOLN TOWN CAR WAS TOWING A CAR AND IT SEPARATED FROM THE VEHICLE AND HIT ANOTHER VEHICLE. *KB THE VEHICLE WAS BEING PULLED BY A Z WHEEL DOLLY WITH THE 2 REAR TIRES ON THE GROUND AND THE FRONT 2 TIRES SUSPENDED. THE LINCOLN WHICH WAS BEING DRIVEN AND THE EXPLORER BEING PULLED BECAME SEPARATED WITH THE CLASS A HITCH SEPARATING FROM THE RECEIVER, WHICH RESULTED IN THE EXPLORER AND DOLLY HITTING THE OTHER VEHICLE. (OHIO TRAFFIC CRASH REPORT)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10208959November 14, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE PARKED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. BOTH THE INSIDE AND OUTSIDE OF THE CONTACT'S HOME WAS DAMAGED. HE RECEIVED A RECALL LETTER FROM THE MANUFACTURER APPROXIMATELY 2 MONTHS PRIOR TO THE FIRE. AT THAT TIME, HE CALLED THE DEALER AND THEY STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10209396November 9, 2007
VEHICLE SPEED CONTROL
1993 LINCOLN TOWN CAR RECALL FOR SPEED CONTROL. CONSUMER STATES THAT HE HAS NOT BEEN ABLE TO GET THE REPAIRS SINCE NOVEMBER 2. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208499November 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE HAD THE SWITCH DISCONNECTED AND WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. WHEN NOVEMBER ARRIVED, THE CONTACT WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208518November 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN SEPTEMBER OF 2007. THE DEALER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008. THE CONTACT STATED THAT THE WAIT TIME FOR THE REPAIR WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 57,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207483October 30, 2007
EQUIPMENT
RECALL CAMPAIGN 07V336000 IS NOT BEING IMPLEMENTED. FORD IS SIMPLY DESTROYING THE VEHICLE'S CRUISE CONTROL AND SINCE THEIR LIABILITY IS THUS ELIMINATED, THEY ARE SYSTEMATICALLY DRAGGING THEIR FEET IN REPAIRING CARS. THE FIX PROMISED IN OCTOBER 2007 IS NOW CLAIMED TO NOT BE AVAILABLE UNTIL DEC. 2007. MY PARENTS CAR HAS BEEN RENDERED UNUSABLE FOR TRIPS SINCE AUGUST AND NOW THEY WILL NOT BE ABLE TO TRAVEL FOR THANKSGIVING OR CHRISTMAS!!! ONE IS DISABLED AND CANNOT DRIVE AND THE OTHER HAS LEG SPASM PROBLEMS AND MUST USE CRUISE CONTROL FOR SAFE DRIVING FOR MORE THAN AN HOUR. FORD REFUSES TO RECONNECT THE SYSTEM PENDING THEIR FIX WHICH I SUSPECT WILL NEVER APPEAR. THANKS FOR NOTHING DOT AND FORD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207265October 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 3-5 MPH, THE CONTACT HEARD A POPPING SOUND AND THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED. THE LOWER BALL JOINTS HAD FALLEN OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT HAS SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 136,278.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207330October 29, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. SHE WAS UNABLE TO STOP THE VEHICLE UNTIL ONE MINUTE LATER. THE MECHANIC AND DEALER WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10207184October 24, 2007
ENGINE AND ENGINE COOLING
THE VEHICLE THE 2007 FORD F-650 WAS TOWING CAUGHT FIRE. WHEN THE CONSUMER PULLED OVER TOWARD THE SHOULDER THE CAR BEING TOWED BECAME ENGULFED IN FLAMES. *KB 2007 LINCOLN TOWN CAR CAUGHT ON FIRE AND WAS DESTROYED. THE POLICE OFFICER SAW SMOKE COMING FROM THE VEHICLE WHICH WAS BEING TOWED. BY THE TIME HE REACHED THE VEHICLE, HE OBSERVED FLAMES COMING FROM THE ENGINE COMPARTMENT AND FLUIDS LEAKING FROM THE ENGINE. (OHIO TRAFFIC CRASH REPORT)*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206796October 24, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. WHILE DRIVING BETWEEN 25-45 MPH, THE VEHICLE BEGAN SMOKING. FIFTEEN MINUTES AFTER THE VEHICLE HAD BEEN PARKED, IT CAUGHT FIRE. THE VEHICLE WAS DESTROYED, THE VEHICLE PORT WAS DAMAGED, AND THE SIDING ON THE CONTACT'S HOME MELTED. PICTURES ARE AVAILABLE OF HER HOME AND THE VEHICLE PORT. THE VEHICLE WAS TOWED BEFORE SHE WAS ABLE TO TAKE PICTURES. A FIRE REPORT WAS FILED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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