Lincoln MKX Complaints (2007)

298 consumer complaints on file.

#11619268October 11, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
My 2007 Lincoln MKX had an SUA and within 10 feet totaled the front end when it was thrust into a cement building. This happened On [XXX] and the vehicle is available for inspection here in Ft. Wayne, Indiana. In 2010 Lincoln implemented an override device to the brake system knowing of the problem and there was no recall for vehicles prior to 2010. My safety was put at risk and that of others. If someone had been exiting the store or walking down the sidewalk they could have been killed. I am suffering with physical and mental problems as a result of this. Police report also states this was definitely a vehicle malfunction. There were no warning signs prior to the incident. Claim has been filed with the Office of General Council at Lincoln, but remains unresolved to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11612409September 3, 2024
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My 2007 Lincoln MKX was in Drive with the brake depressed waiting to back up into a traffic lane from an angled parking space in front of a small shop in our historic downtown area. Suddenly, the vehicle accelerated forward at a high rate of speed jumping the shallow curb and slamming into the cement foundation of the store. Continuing to depress the brakes made no difference in stopping the jarring unintended forward motion. The speed moving forward was so high that in the 10-12 feet from the curb to the store entrance the impact demolished the entire front of the vehicle even bending the front axels. The airbags did not deploy at all. The witness interviewed, reported loud screeching tires as her back was to the scene during the collision. Local PD, EMS and Fire all responded, with a full police report filed. It was extremely fortunate no person was either on the sidewalk or in the entrance to the storefront. My injuries included severe bruising to the right side of my neck, as well as a hematoma on my right tibia and an oblique fracture to bones in my right foot. There were no passengers in the car with me. The accident, and extreme concern over the malfunction of the vehicle allowing it to take control away from myself as the driver, has been reported to Ford Lincoln and a claim number established. My insurance company took possession of the vehicle from the tow lot after three days after determining it was a total loss. To reiterate, there was no warning at all before the incident. I was simply waiting for traffic to clear, so I could put the vehicle from Drive into Reverse and pull out of the parking space.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11485732September 21, 2022
AIR BAGS
The contact owned a 2007 Lincoln MKX. The contact stated that while driving at 50 MPH, he dosed off and hit a tree. The air bags did not deploy upon impact. A police report was not filed. The vehicle was able to be driven back to his home after the accident. The contact sought medical treatment for an injury to his pelvis due to the accident. The vehicle was placed under NHTSA Campaign Number: 21V158000(Air Bags) but was never serviced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was totaled. The failure mileage was approximately 240,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484856September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the dealer for the recall repair; however, the dealer was waiting for approval from the manufacturer to perform other unknown repairs due to corrosion near the fuel tank. The vehicle remained unrepaired at the dealer for 28-days. The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466588May 29, 2022
AIR BAGS
I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags. My vehicle needs to be made safe NOW and not THEN. Somehow I would bet that a bag is available if I were able to afford it on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460533April 12, 2022
AIR BAGS
The contact owns a 2007 Lincoln MKX. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The contact stated that the driver’s and passenger’s side airbag warning lights were illuminated. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 230,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446290January 5, 2022
AIR BAGS
Manufacturer has not supplied the front air bag replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445223December 28, 2021
POWER TRAIN
While driving between 35 to 60 the car is very noisy in Gear. checked all fluids and under carriage and it’s leaking oil from the ptu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445230December 28, 2021
UNKNOWN OR OTHER
Dual climate control only heating on passenger side driver’s side is not heating it has 115000 it’s a 2007 mkx it is also leaking fluid from the ptu the car is only 10 months old this is ridiculous ford should be issuing recalls for these as there are many people that have the same complaints for the faulty parts someone is going to get hurt if ford doesnt recall these parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442851December 6, 2021
UNKNOWN OR OTHER
Transmission shudders at various shift points but mostly during slight increase in acceleration between 40 to 55 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432944September 14, 2021
AIR BAGS
Takata recall. The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426022July 22, 2021
AIR BAGS
The contact owns a 2007 LINCOLN MKX. The contacts husband stated while driving approximately 35mph when the driver side airbag inflated without warning which resulted in the contact's husband to lose control and crash the vehicle into a vehicle in front. 4 persons were injured (the contacts husband and 3 other individuals that were in the other vehicle) the occupants in the other vehicle went and sought medical treatment (contact does not know the type of injuries) while the contact's husband did not seek medical treatment for bruising. A police report was filed. The vehicle was towed to a police lot. The contact stated no warning lights were illuminated. The vehicle was towed to an unknown dealer and diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 205,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11425708July 20, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2007 Lincoln MKX. The contact stated that there was a strong gasoline odor inside of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing the fuel tank replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was informed of the failure and confirmed that the Vin was not included. The failure mileage was approximately 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417638May 18, 2021
AIR BAGS
THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER AIR BAG RECALL FOR WHICH THE LOCAL DEALER REMOVED THE PASSENGER’S SIDE FRONT AIR BAG. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT MOST RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THERE WAS NO FRONT PASSENGER’S SIDE AIR BAG, AND THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416512May 13, 2021
POWER TRAIN
I WAS DRIVING DOWN THE ROAD TO THE STORE IN TOWN AT 25 MPH, AND A LIGHT CLANGING STARTED COMING FROM UNDER THE CAR. UPON HEADING BACK TOWARD MY HOUSE THE CAR BEGAN MAKING A LOUDER CLANGING AND THE CAR SUDDENLY LOCKED UP. I THOUGH MY CAR WAS SEIZING UP IN THE MIDDLE OF THE ROAD. IT DID NOT WANT TO MOVE FORWARD!! IT LOOSENED UP TO MAKE IT THE 2 BLOCKS HOME.WHEN BACKING INTO MY DRIVEWAY I WAS TOLD ONE OF MY TIRES WAS NOT MOVING AND THE OTHER ONE JUMPED. UPON HAVING THE CAR CHECKED OUT I AM TD THAT OT OS THE PTU CAUSING THE ISSUE. IT IS JUST LUCKY THAT I WAS NOT DRIVING HOME FROM WORK WHEN THIS STARTED. HEAVEN FORBID IF MY CAR WOULD HAVE LOCKED UP LIKE THAT IN THE MIDDLE OF THE HIGHWAY. THAT COULD HAVE BEEN DEADLY AT 65 MPH! THIS ISSUE NEEDS TO BE FIXED AS THERE SEEMS TO BE A LOT OF COMPLAINTS FOR THIS ISSUE. LETS NOT WAIT UNTIL SOMEONE GETS REAR ENDED INTO OBLIVION BECAUSE OF THE FORD COMPANY FAILING TO BUILD.THESE VEHICLES SAFELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407552April 12, 2021
POWER TRAIN
MY 2007 MKX ONLY HAS 135,000 MILES SINCE PURCHASE WE'VE HAD TO CHANGE FRONT AXLES, CALIPERS, 2 SETS OF LIFETIME BRAKES BUT MOST CONCERNING IS THE PTU HAS TO BE CHANGED. AS I WAS LOOKING INTO PTU INFORMATION I HAVE CAME ACROSS DETAILED INFORMATION THAT THE PTU IS A KNOWN ISSUE THROUGH THE MANUFACTURER SO I'M NOT UNDERSTANDING WHY THERE'S NO RECALL ON THIS ONGOING ISSUE. I WAS DRIVING AND STARTED HEARING A LOUD METAL THUMPING AND FELT LIKE WHEELS WERE TRYING TO LOCK UP AND WHEN BACKING INTO DRIVEWAY IT STARTED JUMPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398411March 1, 2021
POWER TRAIN
ONLY 118,000 MILES ALL MY 2007 LINCOLN MKX AND THE TRANSMISSION IS OUT OH, I BOUGHT A LINCOLN BECAUSE I THOUGHT THEY WOULD BE A GOOD VEHICLE TO BUY JUST BECAUSE THE NAME I GUESS BUT I GUESS I WAS WRONG BECAUSE YOU SHOULD NOT HAVE A TRANSMISSION OUT AT 118000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378319December 7, 2020
SERVICE BRAKES
NO PRESSURE AT ALL ON THE BRAKE PEDAL, RESULTING IN TOTAL LOSS OF BRAKE POWER KNOWN AS VAPOUR LOCK; IN WITCH CALL MY VEHICLE TO CRASH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11364278October 14, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED BUT WAS HARD TO DEPRESS AND SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748, (352) 787-3511) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,832.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331424June 29, 2020
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND 19V001000 (AIR BAGS) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND PULLING UP TO A STOP SIGN, THE CONTACT BECAME AWARE OF FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO A FAMILY MEMBER'S RESIDENCE TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (888) 416-4559) BUT WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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