Lincoln MKX Complaints

1,418 consumer complaints on file.

#10550569November 1, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING OUT OF THE PARKING LOT SUDDENLY ANXIOUS ABOUT THE GAS PEDAL BECAUSE HOWEVER HARD I PRESSED IT, THE CAR WOULDN'T MOVE AHEAD. I MANAGED TO GET ONTO THE MAIN ROAD WITH THE EMERGENCY WRENCH COMING UP ALONG WITH THE DRIVER AIRBAG AND ZERO MILEAGE FOR THE CAR INDICATING. HOWEVER, THIS WAS LUCKY BECAUSE IT DIDN'T HAPPEN ON HIGHWAY, I WAS EXTREMELY STRESSED OUT STANDING IN THE LANE TO TURN TO HIGHWAY. I CHANGED MY MIND, TURNED AROUND, AND RETURNED TO THE PARKING LOT AT A CRAWL. I UNDERSTAND NOW THAT THIS IS A COMMON ISSUE WITH THE LINCOLN MKX 2007 DUE TO THE FACT THAT THE FORD OPENED A CLAIM WEBSITE RELATED TO JUST THIS PROBLEM. NO WONDER RECENTLY I HAVE BEEN BOMBARDED WITH THE LETTERS TO RENEW MY FACTORY WARRANTY AS SOON AS POSSIBLE. JUST AS I PAID OFF MY CAR LAST JANUARY, IT STARTED BREAKING ON ME. IS IT THE REASON WHY YOU MAKE YOUR CARS TO LAST ONLY DURING THE PERIOD OF THE 5-YEAR FACTORY WARRANTY?!NOW, TO CHANGE SENSOR ON THE PEDAL COST 400+ AND I AM AFRAID TO DRIVE LINCOLN MKX BECAUSE OF THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10546836October 5, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
THIS VEHICLE AFTER 5 MILES OF DRIVING SUDDENLY LOST POWER AND ENTERED WHAT THEY CALL LIMP HOME MODE DROPPING THE SPEED TO 40 MPH AND THEN TO A CRAWL INTO A NEARBY PARKING LOT. THE DEALER THAT REPAIRED MY VEHICLE SAID THIS HAPPENS TO AVOID FURTHER DAMAGE TO THE ENGINE. THERE WAS NO WARNING UNTIL AFTER THE VEHICLE HAD BEEN STOPPED IN THE PARKING LOT WHEN THE RED ENGINE LIGHT STARTED FLASHING ON THE INSTRUMENT PANEL. THE CAR WAS TOWED TO THE LOCAL FORD DEALERSHIP FOR REPAIRERS THE REPAIR BILL STATES:" THERE WAS A FAILURE OF THE EEC MODULE RESULTING IN THE FAILURE OF THE PCM CRANKS, 6 COIL PACKS" SIX SPARK PLUGS WITH A RESULTING COST OF REPAIRS AT $683.47 FOR THE EEC MODULE (THIS IS THE PART THAT CAUSED THE DESTRUCTION OF THE PCM CRANKS AND SIX COIL PACKS) THE COIL PACKS $999.48 FOR SIX, SPARK PLUGS TOTAL 45.54 FOR SIX, A PLENUM GASKET $14.90 AND $447.50 LABOR COST TO REPAIR VEHICLE. AS AN EMPLOYEE OF FORD MOTOR COMPANY, I GOT A 10% DISCOUNT FOR THE PARTS BRINGING THE TOTAL REPAIR COST TO A TOTAL OF $2190.05 HERE'S MY COMPLAINT. THE EEC FAILED; OK I GET THAT BUT THAT PART FAILURE CAUSED ALL THE REST OF THE PARTS TO BE DESTROYED ADDING THE COST OF THE COIL PACKS, THE GASKET AND ADDITIONAL LABOR COSTS. THE EEC WAS $ 683.47 THE REST SHOULD BE FORD MOTOR COMPANY RESPONSIBILITY AT THE LEAST. FORD MOTOR COMPANY DISTRIBUTED A TECHNICAL SERVICE BULLETIN TO THEIR DEALERS ABOUT THIS PROBLEM. FORD MOTOR COMPANY KNOWS THAT THIS PROBLEM CAN OCCURRED AND I TALKED TO THE MECHANIC THAT REPAIRED MY CAR STATING TO ME THAT HE HAD SEEN THIS PROBLEM IN FUSION CARS AND FORD PICKUP TRUCKS SO THIS ONE DEALER GARAGE TALKING TO ONE MECHANIC THAT HAD SEEN SEVERAL VEHICLES DO THIS. THERE HAS TO BE A LOT MORE. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546421October 1, 2013
STRUCTURE:BODY, SERVICE BRAKES, ENGINE AND ENGINE COOLING
OUR VEHICLE WAS INVOLVED IN A REAR END CRASH WHILE STOPPED AT A PEDESTRIAN CROSS WALK. THE VISUAL DAMAGE TO OUR LINCOLN MKX WAS THE EXHAUST SYSTEM AND REAR BUMPER. THE NON-VISUAL DAMAGE WAS THE BRAKE POWER BOOSTER. THE POWER SURGE FROM THE REAR END IMPACT WHILE THE BRAKES WERE ENGAGED CAUSED THE BRAKE POWER BOOSTER TO FAIL. BOTH MY MECHANIC AND THE LOCAL FORD DEALER CONFIRM THAT THE FAILURE OF THE BRAKE SYSTEM WAS CAUSED BY THE DAMAGE RELATED TO THE REAR END IMPACT IN THE ACCIDENT. THE LOCAL FORD DEALER HAS SEEN MULTIPLE VEHICLES BRAKE POWER BOOSTERS FAIL DUE TO REAR END COLLISIONS YET THE INSURANCE COMPANY DENIED MY CLAIM FOR REPAIR TO THIS SYSTEM. THE FAILURE OF THIS SYSTEM IS A VERY HAZARDOUS CONDITION AS IT IS EXTREMELY DIFFICULT TO BRAKE THE VEHICLE WITH OUT THIS SYSTEM WORKING CORRECTLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10544509September 19, 2013
SERVICE BRAKES
WHILE I WAS TAKING MY CHILDREN TO SCHOOL, WAS ATTEMPTING TO SLOW DOWN AND COME TO A COMPLETE STOP, I COULD PRESS THE AND MAKE GO DOWN. I HAD TO PRETTY MUCH AS THEY SAY STAND UP ON THE BRAKES. WHILE AT STOP AND STILL APPLYING ALOT OF FORCE TO THE PEDAL THE CAR IS SLOWLY ROLLING. THE LINCOLN SERVICE MANAGER SAID IT WAS THE BRAKE BOOSTER CAUSING THE PROBLEM. BIG SAFETY PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536575August 21, 2013
FUEL SYSTEM, GASOLINE
COULD SMELL GAS WHILE PARKED AND ENGINE OFF. HAD THE CAR CHECKED AND FOUND THAT THE GAS TANK IS LEAKING AT THE SEAM. THERE IS NO VISIBLE DAMAGE. THE SEAM HAS FAILED. *TR THE FUEL TANK WAS REPLACED BY AN AUTO REPAIR SHOP AT A COST OF $548.58. IN AUGUST 2015, THE CONSUMER DISCOVERED A RECALL WAS ISSUED IN OCTOBER 2014. UPDATED 09/02/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535299August 14, 2013
ENGINE
VEHICLE EXPERIENCED SUDDEN AND COMPLETE ENGINE STALL AT APPROXIMATELY 45 MPH. LOST POWER STEERING, BRAKES, AND CONTROL OF VEHICLE BECAME EXTREMELY DIFFICULT. AFTER BRING VEHICLE TO SAFE STOP ON SHOULDER, IT RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535100August 13, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532159July 27, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
TRIED TO TAP THE BRAKES TO TAKE THE CRUISE CONTROL OFF AND IT WOULDN'T DISENGAGE. TAPPED HARDER AND THEN STOMPED ON THE BRAKE TO RELEASE IT AND STOP FROM HITTING THE CAR IN FRONT OF ME. AFTER THAT, IT WAS VERY HARD TO MAKE THE BRAKES WORK. TOOK IT A FORD DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIMED THEY COULDN'T DUPLICATE IT. FINALLY TOOK IT TO A LINCOLN DEALER AFTER THE 50K MILE WARRANTY EXPIRED AND THEY MADE ME PAY FOR A NEW BRAKE BOOSTER. NOW THE CAR WON'T START EVERYTIME BECAUSE IT SAYS THE BRAKE ISN'T DEPRESSED, BUT OF COURSE, IT WAS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525723July 19, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK FAILED AT THE SEAM AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523260July 5, 2013
SERVICE BRAKES
WHILE DRIVING MY VEHICLE I APPLIED THE BRAKES. THE BRAKE PEDAL BECAME VERY STIFF AND THE VEHICLE WAS NOT SLOWING DOWN. I STEPPED HARDER ON THE BRAKE PEDAL AND THE VEHICLE FINALLY SLOWED DOWN AND CAME TO A COMPLETE STOP. I PULLED OVER THE SIDE OF THE ROAD AND WHEN I PRESSED ON THE BRAKE PEDAL IT WENT TO THE FLOOR SLOWLY AND A HIGH PITCHED SOUND CAME FROM THE ENGINE COMPARTMENT. I TURNED THE ENGINE OFF AND CHECKED THE BRAKE FLUID RESERVOIR TO INSURE THAT I DID NOT HAVE A LEAK. I STARTED THE ENGINE AGAIN AND HEADED TO MY HOME. EVERYTHING WORKED NORMALLY. I TOLD MY WIFE TO NOT USE THE CAR AND TO USE OUR OTHER VEHICLE. I CALLED AHEAD TO THE DEALER FOR SERVICE AND BROUGHT THE VEHICLE IN. WHEN THEY CALLED ME THEY SAID THE BRAKE BOOST HAD FAILED. THEY CHANGED IT AND CHECKED THE BRAKES AND THE VEHICLE WAS WORKING CORRECTLY. I MOVED TO FLORIDA AND THE BRAKE BOOST HAS FAILED AGAIN. THIS IS AFTER APPROXIMATELY 20,000 MILES. THE SAME SYMPTOMS AS THE PREVIOUS FAILURE. THIS IS DISCONCERTING BECAUSE THE REPLACEMENT UNIT FAILED AS WELL LEADING ME TO BELIEVE THERE ARE POTENTIAL DISASTERS OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520751June 19, 2013
ELECTRICAL SYSTEM
VEHICLE STOPPED RECEIVING TRAFFIC INFO ON NAVIGATION SCREEN. ALL OTHER DATA RECEIVED VIA "SYNC" SYSTEM FROM SIRIUS OPERATING CORRECTLY. DEALER REPLACED COMPUTER MODULE THEY IDENTIFIED AS CONTROLLING THIS FUNCTION. NO CHANGE IN CONDITION. PROBLEM ESCALATED TO FORD TECH PEOPLE. A MONTH AGO, THE RADIO FUNCTIONS FAILED. IT REQUIRED A SYSTEM UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510986May 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509377April 24, 2013
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE COMPUTER MODULE. THE DEALER REPLACED THE COMPUTER MODULE AND THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE STALLED WHILE THE CONTACT DROVE AT 55 MPH. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,296 AND THE CURRENT MILEAGE 83,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505785April 10, 2013
STEERING, FUEL/PROPULSION SYSTEM, ENGINE
NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. I TURNED THE CAR BACK ON AS NORMAL AND ALL SYSTEMS APPEARED TO FUNCTION AS IF NOTHING HAD HAPPENED. I BROUGHT THE CAR IN FOR SERVICE AND THEY INFORMED ME THE COMPUTER DID NOT REGISTER ANY FAULTS, ERRORS, OR ISSUES. THIS IS CONCERNING, BECAUSE IF THIS PROBLEM HAD OCCURRED ON THE HIGHWAY AT HIGHWAY SPEEDS AND I WERE TO LOSE ACCELERATION AND STEERING CONTROL, I WOULD NOT BE ABLE TO TYPE THIS REPORT. THE DEALER SERVICE TECHNICIANS ARE UNABLE TO LOCATE THE ISSUE BECAUSE IT WAS NOT RECORDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505786April 10, 2013
ELECTRICAL SYSTEM
WHILE DRIVING THE HIGHWAY TO MY HOME, THE BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED. THE WARNING MESSAGES CAME ON AND I TOOK THE CAR IN FOR SERVICE TO THE DEALERSHIP. THEY INFORMED ME IT WAS A FAULTY BLIB MODULE AND WOULD NEED TO BE REPLACED. FOR A TWO MONTH OLD CAR, THERE SEEM TO BE AN ABNORMAL NUMBER OF FAULTY COMPONENTS. THIS COULD POSE A SAFETY HAZARD IF PEOPLE RELY ON THE BLIND SPOT AND CROSS TRAFFIC SENSORS TO ALERT THEM OF CLOSE CARS OR ON COMING CARS WHILE REVERSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505787April 10, 2013
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE SYNC SYSTEM SCREEN WENT BLACK, AFTER ABOUT 5 MINUTES, THE SYSTEM CAME BACK UP. I WAS UTILIZING THE NAVIGATION SYSTEM AT THE TIME AND WAS FORCED TO STOP, RE-ENTER THE DETAILS OF THE LOCATION I WAS INTENDING TO VISIT. THE SYNC SYSTEM SHOULD NEVER JUST RESTART ITSELF WITHOUT WARNING A DRIVER. I AM CONCERNED THERE IS A MORE SEVERE PROBLEM WITH THE MAIN CONTROL SYSTEM WITH THIS PARTICULAR VEHICLE AS THREE OTHER ISSUES HAPPENED WITHIN A WEEK OF EACH OTHER. 1. BLIB MODULE (BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED AND NEEDED REPLACEMENT) 2. SYNC SYSTEM REBOOTS ITSELF WHILE DRIVING AND UTILIZING NAVIGATION 3. LOW PRESSURE ERROR POPS UP, STEERING BECOMES IMPOSSIBLE, ACCELERATION DIES, AND BRAKING SLUGGISH. CAR REQUIRED SHUTDOWN AND RESTART TO RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500555February 26, 2013
VEHICLE SPEED CONTROL
KICKED ON CRUISE CONTROL AT SEVENTY. RPM'S SHOT FROM 2 THOUSAND TO EIGHT THOUSAND AND CAR ACCELERATED TO EIGHTY MILES AN HOUR. ALL WE DOING WAS HOLDING THE STEERING WHEEL. WE HAVE TAKEN IT BACK TO THE DEALER TWICE SINCE WE PURCHASED TWO MONTHS AGO AND THEY HAVE INFORMED US BOTH TIMES THAT THEY CAN FIND NOTHING WRONG WITH THE VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496104February 1, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DECELERATING, THE VEHICLE VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. ONLY THE REAR ROTORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495050January 29, 2013
FUEL/PROPULSION SYSTEM
THE FUEL SYSTEM AND TANK LEAKED FUEL IN SEVERAL PLACES. THE FUEL LINE LEAKED FUEL OVER THE ENGINE MANIFOLD. THE FUEL TANK HAS A LEAK AT THE SEAM WHERE UPPER AND LOW TANK HALVES JOINT. BOTH LEAKS PRESENTED A SIGNIFICANT FIRE HAZARD. THE FUEL LINE LEAK WAS AT THE ENGINE MANIFOLD. THE FUEL TANK LEAK WAS NEXT TO THE EXHAUST SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488986December 17, 2012
VISIBILITY
THE VEHICLE WAS IN OUR GARAGE WITH THE DOOR CLOSED AND THE REAR HATCH WINDOW SHATTERED. THE WINDOW IS COMPLETELY SHATTERED WITH TWO SOFTBALL SIZED HOLES WHERE THE GLASS WAS BLOWN OUT ONTO THE GARAGE FLOOR. NO ONE WAS IN THE CAR NOR THE GARAGE WHEN THIS HAPPENED AND THERE WERE NO ITEMS IN THE CAR THAT COULD HAVE CAUSED THE DAMAGE. WE HAVE NOT MOVED THE VEHICLE HOPING LINCOLN WOULD CARE ENOUGH TO COME AND SEE WHAT HAS HAPPENED. THEY TOLD US THEY WOULD NOT SEND ANYONE TO VIEW THE WINDOW. THE CONCERN IS THAT THIS IS A SAFETY ISSUE THAT COULD POSSIBLY INJURE A PASSENGER. THIS REPORT IS PROVIDE EVIDENCE OF OUR EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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