Lincoln MKX Complaints

1,418 consumer complaints on file.

#10910092September 27, 2016
POWER TRAIN
PTU (POWER TRANSFER UNIT) WHICH IS A NONSERVISABLE UNIT FAILS AND HAS BEEN ON NUMEROUS VEHICLES. THIS FAILUR HAS THE POTENTIAL OF CAUSING A SERIOUS ACCIDENT DUE TO IT POSSIBLY LOCKING UP AND CAUSING A VEHICLE LOSE OF CONTROL. I DRIVE ON THE HIGHWAY AND DIDN'T NOTICE AN ISSUE UNTIL I SLOWED DOWN TO GET OFF WHEN I HEARD A GRINDING NOISE. TRANSMISSION SHOP TOLD ME I WAS LUCKY MINE DIDN'T LOCK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908471September 21, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS
JUNE 1 2016 2007 LINCOLN MKX VIN [XXX] RECALL AIRBAG RECALL NUMBER 16V384. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907519September 19, 2016
ELECTRICAL SYSTEM, ENGINE
ON 3 SEPARATE OCCASIONS (MOST RECENT ON 9/16/16) POWER TO VEHICLE SIMPLY CUTS OUT - ON TWO OCCASIONS IT HAS OCCURRED AT HIGH SPEEDS ON BUSY INTERSTATE WITH HEAVY TRAFFIC. EXTREME DANGER, AS UNABLE TO TIMELY PULL TO SIDE OF THE ROAD CAUSING TRAFFIC JAMS AND POTENTIAL ACCIDENTS/REAR-ENDS. SELLING DEALER HAS BEEN UNABLE TO RESOLVE OR FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907661September 19, 2016
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 35 MPH, THE ENGINE CAUGHT FIRE. THE POLICE WERE NOT NOTIFIED. A PASSENGER EXTINGUISHED THE FIRE. THE CONTACT AND THE OTHER PASSENGERS WERE NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK. THE LOCAL MECHANIC REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10907171September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FOR MONTHS, THE DEALER WAS UNAWARE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906061September 13, 2016
FUEL/PROPULSION SYSTEM
I WAS DRIVING IN THE CENTER LANE ON THE BROOKLYN QUEENS EXPRESSWAY TRAVELING HOME FROM ASTORIA, QUEENS TO MY HOME IN BROOKLYN. HAVING PASSED THE ATLANTIC AVENUE EXIT AT APPROXIMATELY 3:15 PM AND PRESSING ON THE GAS PEDAL, THE CAR LOST ACCELERATION AND NO MATTER HOW MUCH I PRESSED THE GAS PEDAL THE CAR COULD ONLY GO ABOUT 10 MILES AN HOUR. THE BQE AT THIS POINT HAS NO SHOULDER TO PULL OVER IN. BY SOME SAVING GRACE, I WAS ABLE TO GLIDE OFF AT THE HAMILTON AVENUE EXIT. THE LINCOLN TOW ARRIVED AT APPROXIMATELY 5:30PM. THE DEALERSHIP'S SERVICE CLOSED AT 5:30 SO I WAS TOWED HOME. THE NEXT MORNING, WEDNESDAY, AUGUST 31 I CALLED LINCOLN FOR A TOW TO THE DEALERSHIP (DANA FORD, STATEN ISLAND) THAT LEASED THE CAR TO ME. THE LINCOLN SERVICE MANAGER, ANTHONY FALLACARO, ASSISTED ME. HE EXPLAINED IT WAS THE THROTTLE BODY AND MOTOR WHICH WERE DEFECTIVE AND MANY CONSUMERS HAVE HAD PROBLEMS. MY MILEAGE AT THIS POINT WAS 2307 MILES, QUITE LOW FOR EIGHT MONTHS OF OWNERSHIP. HOWEVER, FORD/LINCOLN HAS NOT ISSUED A RECALL. YET, THEY HAD TO MAKE NECESSARY ADJUSTMENTS TO THE NEW PART BECAUSE INSTALLING THE SAME PART WOULD CONTINUE TO CAUSE PROBLEMS. I CALLED LINCOLN ON WEDNESDAY, AUGUST 31 2016 AND SPOKE TO MELISSA AND FORMALLY LOGGED A COMPLAINT (CAS - 10455614-D7Z7N8). I EXPRESSED THAT THIS SHOULD NOT HAVE HAPPENED TO A NEW CAR, I LOST CONFIDENCE IN DRIVING THIS CAR AND AM STUCK WITH IT FOR THE REMAINDER OF THE LEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906203September 13, 2016
ENGINE
LOST POWER WHILE IN MOTION ON CITY STREET, BEGAN RUNNING ROUGH. 'POWERTRAIN' INDICATOR (WRENCH) LIT ON DASH. LIMPED CAR TO PARKING LOT. CALLED SELLING DEALER. CAR TOWED TO DEALER. DEALER REPLACED AIR INTAKE THROTTLE BODY ON WARRENTY. MILEAGE ON CAR 4052. PRODUCTION DATE ON CAR IS 07DEC15, 3.7L V6 ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904632September 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER AND FAILED TO RESTART. THE ALL WHEEL DRIVE INDICATOR ILLUMINATED. THE CONTACT CALLED FOR ROADSIDE ASSISTANCE, BUT THE VEHICLE RESTARTED BEFORE THEY ARRIVED. THE FAILURE RECURRED ON THE WAY TO THE DEALER, BUT THE VEHICLE RESTARTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO DOCUMENT WHAT HAPPENED. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904708September 8, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED TO CHECK THE HEAD LAMP SYSTEM AND "SEE MANUAL ON THE DISPLAY" DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER REPROGRAMMED THE HCM, BUT THE WARNING INDICATOR FLASHED SEVERAL TIMES AGAIN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME FOR FURTHER TESTING AGAIN AND THEY LATER TOLD THE CONTACT TO PICK UP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903881September 6, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE'S UNDERCARRIAGE WAS COATED WITH A SEALANT; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903885September 6, 2016
ENGINE, UNKNOWN OR OTHER
THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS AS WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS OTHER THAN THEM JUST MAKING A STATEMENT HOPING WE GO AWAY, WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR CONDITIONER ON MAX. THE CABIN ON CAR FILLS WITH THE GAS FUMES AND MAKES US TIRED AND FATIGUE WHEN DRIVING FOR EXTENDED PERIOD OF TIME. WE PURCHASE A LUXURY SUV AS FORD WOULD HAVE YOU TO BELIEVE BUT IT ACTUALLY MORE LIKE A GAS CHAMBER HAVING TO BREATH THIS SEEMS A LITTLE TOO MUCH. I HOPE THE NHTSA CAN GET FORD TO ACKNOWLEDGE THEY HAVE A PROBLEM AND MAKE THEM TAKE IT SERIOUSLY AND GET RID OF WHAT IS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903424September 3, 2016
UNKNOWN OR OTHER
LOOSING POWER WHILE DRIVING WRENCH LIGHT COMES UP SAYING LOCKED. IT HAS HAPPENED 3 TIMES. TWICE 2 YEARS AGO AND ONCE ON AUGUST 23, 2016. DEALER CANNOT REPLICATE CODE. VERY DANGEROUS, ESPECIALLY WHEN GOING 60 MILES ON HIGHWAY. LINCOLN WILL NOT DO ANYTHING SAID THEY COULD NOT FIND ANYTHING WRONG? LAST TIME IT HAPPENED I WAS DRIVING 30 MILES PER HOUR. ANOTHER TIME 60 MILES PER. MANAGE TO PULL OVER BECAUSE IT JUST ABOVE MOVED, LIKE 1 MILE PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903216September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902983September 1, 2016
ELECTRICAL SYSTEM
VEHICLE IS STATIONARY. THE DOOR AJAR WARNING LIGHT, AT TIMES, REMAINS ON WHEN THE DOOR IS CLOSED WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LOCKS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS. THE DOOR HAS TO BE SLAMMED SHUT SEVERAL TIMES TO MAKE THE WARNING LIGHT GO OFF AND MAKE THE INOPERABLE COMPONENTS OPERABLE. THE CAUSE OF THIS PROBLEM APPEARS TO BE A FAULTY DOOR LOCK SWITCH WHICH IS QUITE COMMON IN SEVERAL FORD/LINCOLN VEHICLES. A RECALL OF THESE DOOR LOCK SWITCHES SHOULD BE ENTERTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896349August 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893926August 8, 2016
AIR BAGS
TAKATA RECALL; I HAVE CONTACTED MY DEALERSHIP AND THEY SAID THEIR IS NOTHING THEY CAN DO AT THIS TIME. I WANT SOMETHING TO BE DONE. I AM PREGNANT AND HAVE A 2 1/2 YEARS OLD IN THE CAR. I WOULD A REMEDY TO THIS ISSUE THAT DOES NOT PUT MY FAMILY AND I AT RISK OF DEATH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892676August 2, 2016
ENGINE
SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A DRIVER AIRBAG WARNING. THE THIRD TIME WE GOT THE SERVICE ENGINE SOON LIGHT. EACH TIME I WAS ABLE TO SHUT DOWN THE CAR AND RESTART IT, BUT I DECIDED TO INTERRUPT OUR TRIP AND SEEK HELP AT THE NEAREST LINCOLN DEALER. THIS WAS ON MONDAY, JULY 25. THE DEALER WAS LAFAYETTE IN FAYETTEVILLE, NC, A LINCOLN/FORD DEALERSHIP. [XXX], THE SERVICE ADVISOR, AND [XXX] (LAST NAME ?), THE SERVICE MANAGER I BELIEVE, IMMEDIATELY CAME TO OUR AID. [XXX] DIAGNOSED THE PROBLEM WITH A DIAGNOSTIC TOOL, WHILE [XXX] WORKED US INTO THEIR BUSY SCHEDULE. THE FAILURE WAS THE THROTTLE BODY WHICH [XXX] SAID IS AN ALL TOO COMMON RECENT PROBLEM ON OUR V-6 ENGINE USED IN FORDS AND LINCOLNS. THEIR SERVICE AND PROFESSIONALISM WAS EXTREMELY APPRECIATED AND THEY HAD US BACK ON THE ROAD IN A LITTLE OVER TWO HOURS. I SENT THEM A THANK YOU IN THEIR SURVEY REQUEST. WE MET ANOTHER COUPLE AT THE DEALERSHIP THAT SUFFERED THE SAME PROBLEM, ONLY THEY WERE NOT ABLE TO RESTART IT AND HAD TO BE TOWED OFF I 95 TO THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892344August 2, 2016
POWER TRAIN
TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892139August 1, 2016
SERVICE BRAKES
THERE HAS RECENTLY BEEN A RECALL ON FORD/LINCOLN TRUCKS FOR THE BRAKE BOOSTERS BEING BAD. I HAVE A 2008 LINCOLN MKX AND MY BRAKE BOOSTER STARTED MAKING A NOISE LAST WEEK. I TOOK IT IN TO A MECHANIC AND HE TOLD ME THE BRAKE BOOSTER WAS FAILING BUT IT MAY NOT GO OUT FOR 6 MONTH OR EVEN YEARS. YOU NEVER KNOW. HOWEVER, I WOULD LIKE TO KNOW IF SOMEONE IS LOOKING INTO THIS OR IF I CAN REQUEST THIS SINCE I HAVE NOT YET RECEIVED A NOTICE FOR MY 2008 LINCOLN MKX AND IT IS A FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892184August 1, 2016
WHEELS
I JUST BOUGHT THIS CAR A COUPLE OF MONTHS AGO USED. A FEW WEEKS AGO THE LOW TIRE PRESSURE LIGHT CAME ON. I WAS TOLD I NEEDED NEW TIRES SO I BOUGHT NEW TIRES AND THE LAST WEEK THE LIGHT CAME ON TWICE. I WAS JUST TOLD THAT I NOW NEED TO BUY NEW RIMS BECAUSE THE FACTORY ONES ARE NO GOOD. THEY ARE PEELING AND NOW MAKING THE NEW TIRES LEAK AIR. THIS ISN'T MONEY I WAS EXPECTING TO SPEND. THEY NEED TO PUT BETTER RIMS ON THE TIRE SO PEOPLE DON'T KEEP HAVING A SIMPLE ISSUE IF THE COMPANY WOULD BETTER MAKE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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