Lincoln MKX Complaints

1,418 consumer complaints on file.

#11031808October 4, 2017
ENGINE
NEAR THE END OF MY 35 MINUTE COMMUTE HOME I STOPPED AT A RED LIGHT ON A BUSY CITY STREET. WHEN THE LIGHT TURNED GREEN, I PUT MY FOOT OFF THE BRAKE AND PLACED IT ON THE ACCELERATOR. . THE CAR WOULD NOT ACCELERATE. THE LOW ENGINE PRESSURE LIGHT CAME ON. I TURNED THE STEERING WHEEL TO COAST THE CAR TO THE RIGHT LANE. I PUT THE CAR IN PARK. I HAD THE CAR TOWED TO A DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND THE COMPUTER HAD NO HISTORY OF THE ERROR MESSAAGE. VERY TROUBLING. I DRIVE THE FREEWAY TO WORK DURING EARLY MORNING HOURS. IF THIS HAD OCCURRED ON THE FREEWAY, THE CAR WOULD'VE BEEN AN EASY TARGET FOR TRAFFIC BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025251September 25, 2017
POWER TRAIN
WHEN IN TRAFFIC, I SPEED UP AND FELT LIKE I WAS REAR ENDED AND IT DID THIS ABOUT 5 TIMES AND THEN I CANT GET IT TO DO IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025338September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED RUSSELL FORD LINCOLN (8551 KINGSTON PIKE, KNOXVILLE, TN 37919 (865) 223-6727) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024701September 20, 2017
POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A TOW MODE, WHICH WOULD ALLOW THE VEHICLE TO TOW. WHILE THE 39,000 LBS VEHICLE WAS TOWING A 50,000 LBS RV, THE VEHICLE'S BATTERY FAILED. THE VEHICLE WAS DESIGNED TO GO INTO PARK MODE, WHICH LOCKED ALL FOUR TIRES WHEN THE BATTERY FAILED. ONCE THE VEHICLE WENT INTO PARK MODE, IT CAUSED THE VEHICLE TO BE DRAGGED BY THE RV FOR SEVERAL MILES. THE CONTACT STATED THAT THE PARK MODE FEATURE SHOULD NOT OCCUR SINCE THE VEHICLE WAS IN NEUTRAL WHEN IN TOW MODE. THE CONTACT CALLED CAMELBACK FORD (1330 E CAMELBACK ROAD, PHOENIX, AZ 85014; 602-635-7551) AND WAS INFORMED THAT THE VEHICLE FUNCTIONED AS EXPECTED ACCORDING TO THE DESIGN OF THE FEATURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024705September 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHTOWNE LINCOLN (21 NE VIVION RD, KANSAS CITY, MO 64118 (816) 453-2710) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023492September 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACK TAIL GATE CAME BACK UP AFTER THOUGHT TO BE CLOSED. CAUSING DAMAGE TO THE LIFT GATE HITTING THE TOP OF THE GARAGE DOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11023500September 14, 2017
ENGINE
ENGINE SHUTS OFF WHILE DRIVING. VEHICLE STALLS ON ACCELERATION. THROTTLE BODY WAS REPLACED 14 DAYS AGO, ISSUE STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023535September 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL IN JULY OF 2016. THE DEALER (HERTRICH CAPITOL, 1127 S DUPONT HWY, DOVER, DE, 19901) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT INCLUDED THAT THE AIR BAG WARNING SENSOR WAS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023022September 13, 2017
AIR BAGS
TAKATA RECALL WE WERE NOTIFIED OF RECALL 6/2016. WE HAVE BEEN IN CONTACT WITH OUR LOCAL LINCOLN DEALER AS WELL AS LINCOLN CUSTOMER SERVICE WITH NO ONE KNOWING WHEN THE RECALLED AIRBAG WILL BE REPLACED. OUR CAR INSURANCE MADE COPY OF RECALL LETTER, PUT IT IN OUR FILE AND SAID NO PASSENGER CAN RIDE IN FRONT PASSENGER SIDE SEAT. HUSBAND DRIVES CAR, WIFE SITS IN BACK SEAT, IF WIFE TAKES FRIEND TO LUNCH FRIEND SITS IN BACK SEAT, ETC. IT HAS BEEN 15 MONTHS SINCE RECALL WITH NO INFORMATION PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022399September 8, 2017
ENGINE
EVEN WITH METICULOUS MAINTENANCE MY MKX ENGINE CATASTROPHICALLY FAILED. THE DEALERSHIP SAID THE OIL AND WATER MIXED AND IT WAS IN NO WAY CAUSED BY US. THEY ARE WANTING ME TO PAY $7000.00 TO REPLACE THE ENGINE. WE FOLLOWED MANUFACTURERS RECOMMENDATIONS FOR SERVICE AND PREVENTIVE MAINTENANCE. I BELIEVE LINCOLN SHOULD COVER THIS AS THIS WAS NO FAULT OF US AS THE OWNERS. WE ARE THE ORIGINAL OWNERS AND PURCHASED IT BRAND NEW. MY WIFE WAS DRIVING TO BEND, OR FROM PRINEVILLE, OR ON THE HIGHWAY AND THE VEHICLE LOST POWER AND THEN DIED. SHE WAS STRANDED ON THE ROADSIDE WITH NO CELL SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021041September 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER RICK RIDINGS FORD LOCATED AT 1817 RIDINGS DR, MONTICELLO, ILL, 61856 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005708August 31, 2017
ELECTRICAL SYSTEM
2012 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO DOOR WARNING LIGHT PROBLEMS. *LD THE CONSUMER STATED THE VEHICLE WARNING LIGHT FAILED. UPDATED 08/31/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019525August 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOB-BOYD LINCOLN OF COLUMBUS (LOCATED AT 2445 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 863-2800) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019353August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (COCONUT POINT FORD, ESTELO, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019308August 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. ON SEVERAL OCCASIONS, WHILE DRIVING 75 MPH, THE ENGINE STALLED AND LOST POWER. ALSO, THE POWER TRAIN FAULTY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BILL HOOF FORD LINCOLN, LOCATED AT 1500 N MORRISON BLVD, HAMMOND, LA 70401, (985) 345-1590), BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018658August 21, 2017
ENGINE, UNKNOWN OR OTHER
CAR IS MOVING AT HIGHWAY SPEED AND SUDDENLY SHUTS OFF COMPLETELY AND STOPS. LUCKILY CAR BEHIND WAS ABLE TO STOP AVOIDING A REAR-END COLLISION. MY WIFE WHO WAS DRIVING DENIES TOUCHING ANY SHIFTING BUTTONS ON THE DASHBOARD. HOWEVER, DUE TO THE LOCATION OF THE START/STOP ENGINE BUTTON IT IS VERY POSSIBLE TO TOUCH THE STOP ENGINE BUTTON IF TRYING TO ADJUST THE RADIO OR CLIMATE CONTROLS WHICH ARE LOCATED ADJACENT TO THE STOP/START ENGINE CONTROL BUTTON. THIS IS A DESIGN FLAW! WHILE YOU MUST DEPRESS THE BRAKE TO START THE CAR, ALL YOU NEED TO DO IS BRUSH THE CONTROL BUTTON TO STOP EVERYTHING WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015815August 16, 2017
UNKNOWN OR OTHER
STRONG SMELL OF ROTTEN EGGS IN PASSENGER CABIN. BECAME STRONGER AS VEHICLE SPEED INCREASES . A/C IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015406August 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MONTROSE FORD IN FAIRLAWN LOCATED AT 3960 MEDINA RD FAIRLAWN, OH 44333 330-666-0711) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014999August 14, 2017
UNKNOWN OR OTHER
STRONG SMELL OF ROTTEN EGGS IN PASSENGER CABIN. BECAME STRONGER AS VEHICLE SPEED INCREASES . A/C IN USE. ALL PASSENGERS DEVELOPED HEADACHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014781August 12, 2017
AIR BAGS
TAKATA RECALL: LETTER RECEIVED IN JULY 2016 ABOUT SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. ISSUE HAS STILL NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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