Lincoln MKX Complaints

1,418 consumer complaints on file.

#11422924June 30, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
First it was the alarm system it would lock me out the car. Then it was the air conditioning it would only turn on when it wanted too. Then I would press the seat cooler and it malfunctioned and I had a second degree burn on my lower back. Then the check engine light came on and it started to overheat. I pulled over turned off the ignition and the car was still running. That happened twice my mechanic would come turn the car off even by disconnecting the battery the car was still on somehow he had to disconnect another part for car to turn off. He told me not move it anymore. 15 to 20 minutes later the car was on fire and the fire department came and turned it off. I bought the car on 4/24/2021 and it was on fire on 05/27/2021.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422315June 25, 2021
STRUCTURE
The contact owns a 2011 Lincoln MKX. The contact stated while the vehicle was turned off, the driver’s side turn signal and parking lights remained illuminated with the other lights in the vehicle being inoperable. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V659000 (Structure) however, the Vin was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not under recall. There was no additional assistance provided. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 111,000. Consumer stated left turn signals remain on (even with ignition off) will not flash. Passenger side will not activate at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421749June 21, 2021
UNKNOWN OR OTHER
The fuel system was faulty on my 2008 MKX, my life as well as my family life was almost loss due to the fact that my MKX caught on fire. Everytime I would put gas in my truck when i got back in the cabin I always smell gas. One time when i was on my way to work I walked outside and smelled gas and when I looked under my truck I could see the gas leaking out at an alarming rate, i put a pan under it and went to work to tell them i need some time off cause if someone walk by my car smoking they would blow up, I got it fix and it was the fuel system and cost me 800 dollars and at that time the mileage was around 117000. Yesterday on fathers day I watch my MKX burn to the ground and me and my family almost didnt make it out. Lincoln knew about this problem since 2013 and have done nothing about it, to this day there are Innocence people driving these MKX and their life is in danger just like my family life was put in danger and they knew about the problem NHTSA campaign number 14V68200 (fuel system, gasoline) since 2013 here it is 2021 and I almost loss my family and they knew since 2013, 9 years later and i had the same problem and at the same mileage as these other complaints
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11420838June 14, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Lincoln MKX. The contact initially received notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact recently received a recall letter that informed him that parts were available. The dealer had been notified about the recall however, the contact was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420437June 10, 2021
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Both right and left side view mirrors folded in on their own without being commanded to while the vehicle was being driven down the highway. Key fob was stowed and secure so it did not trigger the system. Was unable to adjust the mirrors back out until the vehicle was shutdown and restarted. Vehicle has 30,000 miles on it and this never happened before!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419609June 4, 2021
SERVICE BRAKES, AIR
2016 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-469. THE CONSUMER STATED MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THE PARTS WERE NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419069May 30, 2021
ELECTRICAL SYSTEM
Warning light message: Vehicle transmission is not in Park Google search found many same complaints for older Lincolns. When repaired, would reoccur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417638May 18, 2021
AIR BAGS
THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER AIR BAG RECALL FOR WHICH THE LOCAL DEALER REMOVED THE PASSENGER’S SIDE FRONT AIR BAG. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT MOST RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THERE WAS NO FRONT PASSENGER’S SIDE AIR BAG, AND THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416419May 13, 2021
UNKNOWN OR OTHER
VEHICLE HAS LESS THAT 50K MILES AND RARELY DRIVEN. THREE DIFFERENT INSTANCES OF THE BRAKES FAILING WITH THE PEDAL BEING PUSHED GOING ALL THE WAY TO THE FLOOR WAS DIAGNOSED TO BE AN ISSUE WITH A RECALL FOR THE BRAKE BOOSTER (RECALLL 13N02). SYMPTOMS OF "SPONGY BRAKES" ALWAYS PRESENT. OTHER BRAKE COMPONENTS WERE CHECKED AND VERIFIED TO BE OPERATIONAL. DEALER INDICATED THIS IS NOT A SAFETY ISSUE AND WILL NOT BE FIXED BECAUSE THE EXTENDED WARRANTY HAD EXPIRED. YET I HAVE A DANGEROUS VEHICLE THAT I AM EXPECTED TO PAY FOR A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416512May 13, 2021
POWER TRAIN
I WAS DRIVING DOWN THE ROAD TO THE STORE IN TOWN AT 25 MPH, AND A LIGHT CLANGING STARTED COMING FROM UNDER THE CAR. UPON HEADING BACK TOWARD MY HOUSE THE CAR BEGAN MAKING A LOUDER CLANGING AND THE CAR SUDDENLY LOCKED UP. I THOUGH MY CAR WAS SEIZING UP IN THE MIDDLE OF THE ROAD. IT DID NOT WANT TO MOVE FORWARD!! IT LOOSENED UP TO MAKE IT THE 2 BLOCKS HOME.WHEN BACKING INTO MY DRIVEWAY I WAS TOLD ONE OF MY TIRES WAS NOT MOVING AND THE OTHER ONE JUMPED. UPON HAVING THE CAR CHECKED OUT I AM TD THAT OT OS THE PTU CAUSING THE ISSUE. IT IS JUST LUCKY THAT I WAS NOT DRIVING HOME FROM WORK WHEN THIS STARTED. HEAVEN FORBID IF MY CAR WOULD HAVE LOCKED UP LIKE THAT IN THE MIDDLE OF THE HIGHWAY. THAT COULD HAVE BEEN DEADLY AT 65 MPH! THIS ISSUE NEEDS TO BE FIXED AS THERE SEEMS TO BE A LOT OF COMPLAINTS FOR THIS ISSUE. LETS NOT WAIT UNTIL SOMEONE GETS REAR ENDED INTO OBLIVION BECAUSE OF THE FORD COMPANY FAILING TO BUILD.THESE VEHICLES SAFELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416280May 12, 2021
SERVICE BRAKES
ABS LIGHT CAME ON AND THE REPAIR SHOP SAYS THE ABS MODULE HAS FAILED AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416353May 12, 2021
SEATS
MY MKX DRIVER SEAT AND PASSENGER SEAT KEEP ROCKING BACK AND FORTH. MY FIANC WAS DRIVING 40 MPH WE START TO SLOW DOWN ON A CITY STREET AND AS HE IS STOPPING HIS SEAT ROCKS BACK AND HIS FOOT COMES OF THE BREAK AND ALMOST HITS THE BACK OF ANOTHER CAR. I'M SITTING IN THE PASSENGER SEAT ALSO FEELING MY SEAT MOVE AS WELL. I LOOK OVER AT HIM AND SEE HIS FACE AND YOU CAN TELL HE GOT SCARED FOR A SECOND BECAUSE HE IS WONDERING WHY HIS SEAT ROCKED BACK AND HE ALMOST HIT A CAR IN FRONT OF HIM.IT IS ALSO HAPPENING WHEN ACCELERATING. MAKING IT A SAFETY HAZARD AS WELL BECAUSE YOU ARE SLOWING DOWN WHILE THE DRIVER BEHIND US IS SPEEDING UP AND COULD POSSIBLY HIT US BECAUSE OUR FOOT IS NO LONGER ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415618May 8, 2021
UNKNOWN OR OTHER
VEHICLE WAS DRIVING DOWN HIGHWAY ON TWO LANE ROAD AROUND MOUNTAIN HIGHER ELEVATION AREA AND JUST RANDOMLY WHEEL JERKED AND TURNED ON ITS OWN AND MY BRAKES DID NOT WANT TO WORK WHEN THEY WERE WORKING JUST FINE A FEW SECONDS PRIOR AND I WOULD NOT CONTROL STEERING WHEEL AND I HEARD CAR ACCELERATION GOES MORE POWER WHICH I DID NOT DO AND IT DID ON MY OWN CAUSING ME TO HIT GUARDRAIL AND BREAK THROUGH IT AND DOWN A CLIFF SMASHING INTO A TREE ON DRIVER SIDE DOOR MAKING ME TRAPPED IN CAR WHEN AIRBAG DID NOT DEPLOY FROM STEERING WHEEL AND EXPLOSION OF CHARDS OF MENTAL AND GLASS GETTING IN MY FACE AND HAND.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11414949May 3, 2021
STRUCTURE:BODY
REAR PANORAMIC STATIONARY GLASS (SUNROOF) SHATTERED ON ITS OWN, NO IMPACT FROM ANYTHING. SHATTERED IN ALL 4 CORNERS. CAR WAS STATIONARY IN PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413674April 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY PASSENGER REAR DOOR WILL NOT UNLOCK. TOU CAN'T OPEN FROM OUTSIDE OR INSIDE. MY GRANDSON GOT STUCK. I HAD TO HAVE HIM USE A DIDN'T DOOR TO GET OUT. IF THERE WAS A ACCIDENT HE WOULD HAVE BEEN STUCK IN THERE. IT WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413710April 24, 2021
SERVICE BRAKES
WHEN TRAVELING DOWN A BUMPY ROAD, I DEPRESSED THE BRAKE PEDAL JUST AS I HIT A RATHER LARGE BUMP. THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR. FROM THAT POINT ON, I HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES JUST TO GET THE BRAKES TO ACTIVATE AND SLOW THE VEHICLE DOWN. THIS IS A KNOWN ISSUE WITH VALVES STICKING IN THE ANTI-LOCK BRAKING SYSTEM ON THE FORDS AND LINCOLN'S. IN ORDER TO BE ABLE TO DRIVE THE VEHICLE, I HAD TO REMOVE THE 40AMP ABS PUMP FUSE AND THE 10AMP ABS MODULE FUSE. I NOW HAVE PERFECT BRAKE PEDAL PRESSURE, BUT THE ABS LIGHT AND BRAKE LIGHT ARE ILLUMINATED ON MY DASH. THIS ALMOST CAUSED AN ACCIDENT. LUCKILY, I WAS TRAVELING ON A ROAD WITH NO TRAFFIC. THIS SHOULD BE A RECALL, SINCE THE EARLIER VERSIONS OF THIS VEHICLE WERE RECALLED FOR SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413053April 20, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
RECALL WAS IDENTIFIED IN 08/10/2020 BUT YET TO BE FIXED BY FORD MOTOR COMPANY, RECALL #20S42
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408346April 16, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2016 LINCOLN MKX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL, THE VEHICLE STATED "A TRAIN MAINTENANCE NEEDED" WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTERWARDS SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT ON FIRE. FIRE MARSHALS WERE CALLED TO SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF FAILURE AND THEY APOLOGIZED TO CONTACT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600. *DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407552April 12, 2021
POWER TRAIN
MY 2007 MKX ONLY HAS 135,000 MILES SINCE PURCHASE WE'VE HAD TO CHANGE FRONT AXLES, CALIPERS, 2 SETS OF LIFETIME BRAKES BUT MOST CONCERNING IS THE PTU HAS TO BE CHANGED. AS I WAS LOOKING INTO PTU INFORMATION I HAVE CAME ACROSS DETAILED INFORMATION THAT THE PTU IS A KNOWN ISSUE THROUGH THE MANUFACTURER SO I'M NOT UNDERSTANDING WHY THERE'S NO RECALL ON THIS ONGOING ISSUE. I WAS DRIVING AND STARTED HEARING A LOUD METAL THUMPING AND FELT LIKE WHEELS WERE TRYING TO LOCK UP AND WHEN BACKING INTO DRIVEWAY IT STARTED JUMPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407396April 10, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
STEPPED ON BRAKE, MADE NOISE AND PEDAL WENT ALL THE WAY TO TO THE FLOOR AND WOULD NOT STOP ALMOST HITTING CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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