Lincoln MKS Complaints

374 consumer complaints on file.

#10819689January 12, 2016
SERVICE BRAKES
BRAKE PEDAL WHEN COMING TO STOP SOMETIMES GOES ALL WAY TO FLOOR. WHEN SITTING AT IDEAL SPEED THE BRAKE PEDAL WILL GO ALL WAY TO FLOOR. THIS HAS BEEN A PROBLEM FOR THE PAST YEAR AND REPORTED TO LINCOLN DEALER FOR WARRANTY WORK UNDER A SEVEN YEAR WARRANTY. CAR ACCELERATES WHEN BRAKES DEPRESSED WHEN COMING TO STOP AND FOOT IS ON BRAKES AND BRAKE PEDAL IS DEPRESSED AND EDGE OF FOOT ALSO HITS ACCELERATES. DEALER HAD AUTO FROM LATE JULY 2015 TILL JAN. 5, 2016. PROBLEM STILL EXISTS AS OF JAN. 5 2016 BUT DEALER STATES THAT IT IS MY FAULT, TOOK TO ANOTHER DEALER AND THE SERVICE GUY SAID THE REASON THE BRAKE PEDAL GOES TO FLOOR IS THAT LINCOLN HAS WHAT HE CALLED A PASS THROUGH BRAKE SYSTEM. WHEN CAR IS NOT RUNNING THE BRAKE PEDAL IS SOLID AND WILL NOT GO TO FLOOR. WHILE I TOOK CAR TO DEALER FOR THIS PROBLEM IN JULY 2015 IT HAS BEEN A PROBLEM FOR SEVERAL YEARS BUT KEEPS GETTING WORSE. BRAKES HAVE BEEN BAD FROM DAY ON WHEN I BOUGHT THE CAR ORIGINALLY THE ROTORS HAD NOT BEEN TURNED AND WERE THROWING BRAKE DUST. DUE TO THAT TURNING THE ROTORS HAD TO BE REPLACED A COUPLE YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818505January 6, 2016
AIR BAGS
MY FATHER PULLED AWAY FROM A STOP SIGN ON A CITY STREET, CROSSED TRAFFIC AND HIT THE BACK BUMPER OF A PICKUP TRUCK AFTER WHICH HIS FOOT SLIPPED ON TO THE ACCELERATOR AND DROVE HIS CAR DIRECTLY INTO A UTILITY POLE. THE IMPACT WITH THE POLE WAS HARD ENOUGH TO SHEER OFF POLE AND THE FRONT OF HIS CAR WAS DAMAGED SIGNIFICANTLY FROM THE BUMPER TO THE FRAME PUTTING A V-SHAPED INDENTATION AND THE AIR BAGS NEVER DEPLOYED. HE WAS GOING FAST ENOUGH TO SHEER OFF THE WOODEN UTILITY POLE AND THE WIRES WERE HANGING DOWN OVER THE CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10816743December 29, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 LINCOLN MKS. WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10787292October 30, 2015
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE DEALER STATED THAT THE VEHICLE SHOULD NOT HAVE BEEN INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/14/16 LN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806904October 28, 2015
EQUIPMENT, STRUCTURE
S10-DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE IN FACILITATING A CHANGE TO KEYLESS IGNITION SAFETY. *SMD THE CONSUMER STATED HER BROTHER WALKED INTO HORRIBLE SCENE AND FOUND BOTH OF THEIR PARENTS DEAD. THE CAUSE WAS CARBON MONOXIDE POISONING FROM A 2013 LINCOLN MKS VEHICLE THAT WAS INADVERTENTLY LEFT RUNNING IN THEIR GARAGE. THE VEHICLE HAD A KEYLESS IGNITION SYSTEM THAT FAILED TO HAVE AN AUTOMATIC SHUTOFF OR AN ADEQUATE AUDIBLE ALARM. *JB UPDATED 11/09/15.*JB UPDATED 11/17/15.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10785588October 23, 2015
ENGINE
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STARTED SMOKING UNDER THE HOOD. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND FLAMES WERE EMERGING FROM THE ENGINE. THE POLICE AND FIRE DEPARTMENTS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 12/03/15*LJ UPDATED 01/27/16*LJ UPDATED 03/04/16.*JB UPDATED 05/21/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10778758September 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761909September 7, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE MOON-ROOF OF THE 2010 EXPLODED FROM THE INSIDE OF VEHICLE OUT. THE NOISE WAS VERY LOUD, SHOT GUN TYPE NOISE, TIRE BLOWOUT ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761984September 7, 2015
VEHICLE SPEED CONTROL
AS I WAS DRIVING THE GAS PEDAL GOT LOCKED AS I WAS APPROACHING A STOP SIGN AND THE ENGINE WAS REVVING HIGH AT 5000 RPM . I TRIED TO TURN OFF THE ENGINE BUT IT WILL NOT RESPOND , SO I HAD TO MAKE A SUDDEN RIGHT TURN ONTO A LESS TRAVELED STREET TO AVOID HITTING OTHER CARS . I THEN DISENGAGED THE TRANSMISSION TO NEUTRAL TO BE ABLE TO SHUT THE ENGINE OFF .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761987September 7, 2015
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL JAMMED AND ENGINE WAS REVVING HIGH AT 5000 , I HAVE PRESS HARD ON THE BRAKE TO SLOW DOWN TO AVOID HITTING OTHER CARS WHILE TRYING TO PULL AWAY SAME WAY LIKE THE PREVIOUS INCIDENT THAT HAPPENS 7 MONTHS EARLIER. I THEN DISENGAGED THE TRANSMISSION TO NEUTRAL TO BE ABLE TO CUT OFF THE ENGINE , WAIT FOR 10 AND SHAKE THE GAS PEDAL , BEFORE I CRANKED UP AND CONTINUED TO GO ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748352August 13, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY INCREASED ACCELERATION FOR A FEW MOMENTS AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND REPAIRED ON EACH OCCASION. THE CONTACT WAS UNCERTAIN WHICH SPECIFIC PART WAS REPLACED. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744199July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL LOST POWER AND MADE A GROWLING NOISE AT EVERY TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING WAS ERRATIC AND THAT THE POWER STEERING CONTROL (PSC) MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,923. UPDATED 09/14/15*LJ UPDATED 12/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725987June 18, 2015
UNKNOWN OR OTHER
TAKING OFF FROM A SIGNAL AND THE TRANSMISSION MADE A CLUNKING SOUND AND FEEL. THE CAR REV'D UP AND WOULD NOT SHIFT OUT OF 1ST OR 2ND GEAR. THIS HAS NOW HAPPENED TWICE. ON MORE THAN 5 OCCASIONS, WHEN ACCELERATING FROM A STOPPED POSITION, THE TIRES HIT A SMALL PATCH OF SAND AND THE CAR WILL JERK AND STOP IMMEDIATELY WITH THE OVER DRIVE LIGHT FLASHING. THE CAR WILL TAKE UP TO 30 SECONDS TO RECOVER BEFORE IT WILL LET YOU MOVE FORWARD ONCE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726029June 18, 2015
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKS. WHILE COMING TO A STOP, THE STEERING WHEEL BECAME DRASTICALLY DIFFICULT TO CONTROL AFTER AN AUDIBLE AND POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 8/6/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721926May 28, 2015
STEERING, SERVICE BRAKES
POWER STEERING RANDOMLY LOCKS AND UNLOCKS ITS SELF, CAUSING THE VEHICLE TO PULL TO THE LEFT AND DISPLAYING DIFFICULTY TO STEER WHEEL TO THE RIGHT OR STRAIGHT AHEAD. BRAKES SEEM TO LOCK OR SLIP IN CERTAIN ENVIROMENTS AT MODERATE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721619May 27, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
I WAS DRIVING INTO MY GARAGE WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED TO FULL SPEEDC. I APPLIED FULL PRESSURE TO BRAKE. CAR FAILED TO STOP. CAR ONLY STOPED WHEN I PUT SHIFT LEVER IN NEUTERAL AFTER GOING THROUGH REAR WALL OF GARAGE. IF SOMEONE HAD BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN KILLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10704867April 10, 2015
SERVICE BRAKES
WHILE MAKING A LEFT TURN AT SLOW SPEED, THE FRONT BRAKE LOCKED UP WITHOUT MY FOOT ON THE BRAKE (11/2014). IT HAS ALSO HAPPENED TWICE SINCE THEN. DEALER HAS CHECKED IT OUT TWICE AND HAS FOUND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701786March 25, 2015
ELECTRICAL SYSTEM
MY VEHICLE IS EQUIPPED WITH THE THX SOUND SYSTEM AND FOR THE PAST FEW MONTHS WHEN STARTING COLD THERE'S BEEN A LOUD CRACKING/POPPING SOUND WHEN FIRST STARTED. UPON TURNING THE CAR OFF THEN ON, THE SYSTEM SEEMED TO RESET ITSELF, HOWEVER, NOW THERE'S NO AUDIO COMING FROM THE SYSTEM YET IT SHOWS ON THE EQUALIZER THAT THERE SHOULD BE SOUND COMING OUT. I'VE DONE SOME RESEARCH AND FOUND TSB 09-5-1 BEST REFLECTS THE SITUATION THAT IS OCCURRING WITH MY CAR. I PURCHASED THE CAR LAST SUMMER AND THIS WAS MY FIRST WINTER IN THE VEHICLE. ALSO, WITHIN THE PAST 6 MONTHS, THE LEFT REAR DOOR WILL NOT UNLOCK PROPERLY WHEN USING EITHER THE KEY FOB OR THE MANUAL UNLOCK BUTTON. ONE HAS TO HAVE PERFECT TIMING WHEN UNLOCKING THE DOOR AND PULLING ON THE DOOR HANDLE FOR THE DOOR TO ACTUALLY BE UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672505January 14, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672575January 14, 2015
VISIBILITY/WIPER
WHILE DRIVING (ENTERING) A MAIN STREET FROM A SERVICE STATION IN MILES CITY,MT. IN A HEAVY DOWNPOUR, AS I PASSED THROUGH THE CURB/STREET DRAINAGE AREA, I HEARD A SLIGHT BUT LOUD THUMP LIKE A BIRD STRIKE BUT IT WAS RAINING TO HARD FOR THAT. A BLOCK AWAY FROM THE INITIAL TURN I ENTERED I-94 EAST WHEN MY WIFE SAID THAT WE HAVE A PROBLEM AS A WINDSHIELD CRACK APPEARED FROM UNDER THE WINDSHIELD WIPER BLADE ON THE PASSENGER SIDE, AS WE DROVE FURTHER DOWN THE FREEWAY THE CRACK CONTINUED TO RUN TOWARDS THE CENTER OF THE WINDSHIELD, THE CRACK WAS SO BAD THAT THE WINDSHIELD WIPER WOULD JUMP EVERY TIME IT PASSED OVER THE CRACK. THIS WAS ON A SUNDAY & NO DEALERS IN THE AREA WERE OPEN, ON MONDAY MORNING I CALLED LINCOLN FROM OUTSIDE OF JAMESTOWN, ND ABOUT THE PROBLEM & THEY DIRECTED ME TO A DEALER IN FARGO,ND TO TAKE PICTURES OF THE WINDSHIELD & SEND DIRECTLY TO LINCOLN WHICH THEY DID. AS WE WHERE ABOUT 30 MILES EAST OF FARGO, LINCOLN CALLED US NOT TO DRIVE ANY FARTHER AND THAT LINCOLN WOULD REPLACE THE WINDSHIELD AT THEIR COST WITH NO QUESTIONS ASKED. I CALLED A DEALER THAT LINCOLN SUGGESTED & THEY SAID IT WOULD TAKE 2 DAYS TO GET A WINDSHIELD FROM ST. PAUL. THE WINDSHIELD WAS ONLY CRACKED ON THE OUTER GLASS & CLOUDED UP ON BOTH SIDES OF THE CRACK. WE STAYED IN OSAKIS,MN UNTIL 7SEPT.14, THEN DROVE TO ST. PAUL FOR A WINDOW CHANGE ON 8SEPT.14 AT WHITE BEAR LINCOLN IN ST. PAUL. THE WINDSHIELD WAS REPLACED ON INVOICE [XXX], CUSTOMER # [XXX], WHILE THIS WAS IN PROGRESS I ASKED THE DEALER SERVICE MANAGER IF HE HAD EVER SEEN SOMETHING LIKE & HE STATED NO, NOT ON THIS NEW OF A LINCOLN. I HAVE NEVER HEARD BACK FROM LINCOLN AS TOO WHY THIS CRACK APPEARED, BUT I DO BELIEVE THEY KNOW WHY??. I HAVE NOT HAD ANY WINDSHIELD PROBLEMS SINCE IT WAS REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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