Lincoln Continental Complaints

1,673 consumer complaints on file.

#11299536January 15, 2020
STRUCTURE:BODY
LEFT FROM DRIVER DOOR WILL NOT LATCH WHEN CLOSED. RECALL #19V-077, HAVE TAKEN VEHICLE TO FORD DEALERSHIP IN MILLEDGEVILLE ABOUT 2 WEEKS AGO, THEY SEEM TO BE HAVING PROBLEMS GETTING PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288944December 13, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED BILL KNIGHT LINCOLN VOLVO AT 918-526-2509 (LOCATED AT 4111 S MEMORIAL DR, TULSA, OK 74145) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253356September 5, 2019
UNKNOWN OR OTHER
DOOR LOCK ISSUES AS THEY OPENED AND WON'T CLOSE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253095September 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), SEATS, UNKNOWN OR OTHER
"TAKATA RECALL", ON APRIL 25, I WAS TRAVELING TO ATLANTA, GA FROM VIRGINIA TO ATTEND A CONFERENCE AND STOPPED TO GET GAS AND MY DRIVER'S DOOR LOCKED ME INSIDE THE CAR. I HAD TO USE THE LATCH TO RELEASE THE LOCK. I HAVE CONTACTED DEALERSHIP ABOUT THE ISSUE AND I HAVE NOT RECEIVED ANY REMEDY TO THIS ISSUE. MY VEHICLE WILL NOT LET ME SET THE CRUISE CONTROL ON THE HIGHWAY, THE WRENCH LIGHT STAYS LIT AND I'M WORRIED ABOUT WHAT ELSE MAYBE WRONG. I'M AFRAID TO DRIVE MY CAR THAT I'M PAYING PAYMENTS ON. IT HAS BEEN ALMOST 5 MONTHS AND STILL NO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242482August 8, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000(LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RC LACY FORD LINCOLN SUBARU (U.S. 9W, 25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197374April 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 1, 2019, AND HAS NOT BEEN RESOLVED EVEN AFTER CONTACTING SERRAMONTE FORD, FORD HEADQUARTERS AS WELL AS LINCOLN CONCIERGE. WE WERE DENIED A LOANER VEHICLE OR ANY SORT OF COMPENSATION FOR TIME LOSS AND THE LACK OF EFFORT IN RESOLVING THIS ISSUE IN A TIMELY MANNER HAS FORCED US TO TAKE A FINANCIAL LOSS, REASSIGN THE CHAUFFEUR WHO HAD THE VEHICLE AND PUT A STRAIN ON OUR OPERATIONS. WHAT MAKES MATTERS WORSE IS THAT WE HAVE LEARNED THAT ONE OF OUR PARTNERS; WITH THE SAME TYPE OF BUSINESS HAD THE SAME ISSUE WITH THEIR LINCOLN CONTINENTAL. THEY TOOK IT TO THE FORD LINCOLN DEALERSHIP IN CONCORD, CALIFORNIA AND WERE GIVEN A LOANER WHILE THEIR CAR AWAITED THE DEFECTIVE PART WHICH HAS SINCE BEEN REPAIRED. THIS RAISES THE QUESTION AS TO WHY OUR OPERATION WAS TREATED DIFFERENTLY. WE ARE REACHING OUT TO YOU TO SEE IF YOU CAN H ASSIST US GETTING THE ISSUE RESOLVED AS THE AGENCIES MENTIONED WERE UNABLE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196996April 17, 2019
STEERING, UNKNOWN OR OTHER
I'M A NEW OWNER I ONLY HAD THE CAR FOR TWO YEARS AND THE STEERING WHEEL FEELS FUNNY WHEN I'M DRIVING OR TURNING THE WHEEL AND I HEAR A NOISE WHEN I TURN IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194382April 6, 2019
STRUCTURE:BODY
DRIVER'S DOOR DOES NOT ELECTRONICALLY CLOSE FULLY WHEN IT IS PULLED SHUT, AND A MESSAGE ON THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS NOT CLOSED. IT REQUIRES SEVERAL ATTEMPTS TO ENSURE THAT THE DOOR REMAINS FULLY CLOSED AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191915April 5, 2019
LATCHES/LOCKS/LINKAGES
2018 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *TR *DT CONSUMER FEELS HE WAS SOLD A DEFECTIVE VEHICLE WHICH COMMITTED VIOLATIONS IN HIS SALES TRANSACTION, PURCHASE DATE 02/07/19. MANUFACTURE AND DEALER WAS CONTACTED AND THEY SAID THEY WERE NOT AWARE OF RECALL PRIOR TO 02/07/19.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192000March 27, 2019
AIR BAGS
THE SIDE AIR BAGS ON THE FRONT SEATS KEEP SPITTING OPEN. THEY ARE NOT DEPLOYING BUT YOU CAN SEE AIRBAG IS EXPOSED. WORRIED THEY WILL DEPLOY UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190916March 22, 2019
STRUCTURE
TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. AFTER THE CONTACT PURCHASED THE NEW VEHICLE, IT WAS LATER DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE WAS DELIVERED AS NEW WITH AN OPEN RECALL. NICK MAYER LINCOLN WESTLAKE (24400 CENTER RIDGE RD, WESTLAKE, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190305March 20, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS STILL AT THE DEALER WAITING TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183786March 3, 2019
UNKNOWN OR OTHER
AT 49000 MILES THE LEFT REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE FOR A WEEK. IT THEN WORKED OK UNTIL 50500. WE TOLD THE DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. AT 51000 MILES NOW BOTH REAR DOORS WILL NOT WORK FROM THE OUTSIDE. IF I AM IN A WRECK THERE IS NO WAY TO GET ANYONE OUT OF THE REAR OF THIS CAR. I HAVE PURCHASED A HAMMER TO GET PEOPLE OUT IN AN EMERGENCY. IT SEEMS A CAR REAR DOOR BUTTON SHOULD LAST LONGER THAN A YEAR OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171070January 20, 2019
UNKNOWN OR OTHER
SHORTLY AFTER START, 200M, ENGINE STILL COLD , I SMELL SMOKE,,STOPTED IMMEDIATLY PASSING BRIDGE, SMOKE STILL, MORE INTENSIVE. I TALK TO DRIVERS AROUND TO CALL FIRE DEPARTEMENT. TOOK ONLY BLOUSE CLOSE TO ME AND LEAVE THE CAR. MOKE AND FIRST FIRE STARTED RIGHT FROM FEED SPACE. NO FIRE IN ENGINE AREA. .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164821January 7, 2019
STEERING
I'M WRITING FROM LITHUANIA, SEVERAL MONTH AGO I BOUGHT LINCOLN CONTINENTAL 2017 AFTER SMALL ACCIDENT. I SHIP IT TO LITHUANIA, REPAIRED IT AND FIND OUT WHY ACCIDENT HAPPENED.. AFTER ALL BODY REPAIR (YES, ONLY BODY WAS DAMAGED), ALL DTC CODES CLEAR I TAKE CAR FOR TEST DRIVE, AND AFTER ~20ML OF DRIVE IN CITY ON ONE OF SHARP TURN MY CONTINENTAL STEERING WHEEL LOCKED BY ITSELF! I ALMOST HIT INCOMING TRAFFIC CAR, THEN I UNDERSTAND WHY ACCIDENT HAPPENS FOR THIS CAR IN USA. I'M ELECTRONIC SPECIALIST, SO I HAVE KNOWLEDGE AND ALL EQUIPMENT FOR SUCH DIAGNOSIS WORK LIKE THIS. SO I START TO CLEAR TROUBLE CODES IN CONTROL UNIT'S, EVERYTHING WAS OK EXCEPT ONE.. "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THIS ERROR POP UP CAME ON EVERY TIME WHEN CAR START'S.. I START TO LOOK WHAT CAUSING IT, AND FOUND THAT I'M GETTING PRESENT ERROR IS SECM MODULE U3000 OR "INTERNAL ELECTRONIC FAILURE". THEN I READ SHADOW MEMORY OF THAT UNIT AND FOUND LIVE DATA WITCH INDICATE THAT STEERING WHEEL WAS TURNED TO THE RIGHT SIDE THE SIDE ON THE DAMAGED BODY AND STEERING WHEEL STUCK AND LOCKED IN THAT POSITION..BECAUSE DRIVER LOOSE POSSIBILITY TO STEER. FIRST THEN I START TO SEARCH INFORMATION ABOUT THIS ERROR I WAS SURE THAT ACCIDENT CAUSED IT, BUT I FOUND FORD EDGE THIS MODEL USE SAME ADAPTIVE STEERING SYSTEM LIKE CONTINENTAL FORUM WHERE A LOT OF GUYS WRITING AND ADDING VIDEOS HOW THEY STEERING WHEEL IS MISALIGNED AND THEY DRIVING ON STRAIGHT ROAD AND THAT CAR'S HAS 5K-10KML. I FOUND ONE GUY WHO ALSO SAID THAT UNDER SHARP CORNER HIS STEERING WHEEL LOCK'S.. BUT HE MANAGED TO STOP SAFELY. ANOTHER BIG PROBLEM FOR ME IS THAT IN LITHUANIA WE DONT HAVE LINCOLN DEALERSHIP, ONLY FORD, AND LITHUANIA FORD DON'T KNOW WHAT TO DO WITH THIS PROBLEM, THEY RECOMMEND ME TO CONTACT WITH FORD USA TO GET HELP FROM THEM, BUT NO LUCK STILL NOW...I'M ADDING DIAGNOSIS SCAN REPORT AND DASH PHOTO OF ERROR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11151698November 15, 2018
UNKNOWN OR OTHER
DRIVER SIDE DOOR LOCK IS DEFECTIVE. THE ALTERNATOR WAS DEFECTIVE, BUT I HAD IT FIXED AT THE DEALERSHIP AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150166November 8, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138759October 6, 2018
AIR BAGS
TAKATA RECALL. I WAS DRIVING 35MPH GOING DOWN MAIN ROAD IN AN OFFICE PARK. OTHER VEHICLE FAILED TO YIELD RIGHT OF WAY AND CAME THRU STOP SIGN. I HAD ALMOST ZERO TIME TO REACT. I SLAMMED ON BRAKES TRYING TO PREPARE FOR IMPACT. WE HIT. MY DRIVER'S SIDE FRONT BUMPER HIT HIS PASSENGER SIDE FRONT. HIS AIRBAG DEPLOYED, MINE DID NOT. POLICE, FIREFIGHTERS, AND AMBULANCE PERSONNEL STATED IT SHOULD HAVE. I HAVE HAD NECK SURGERY IN THE PAST, WITH 4 FUSIONS. I AM EXTREMELY SORE. THE AIRBAG COULD HAVE HELPED ME TO NOT BE JERKED AROUND SO MUCH. THANKFULLY, MY CAR IS AN OLDER, WELL BUILT VEHICLE SO DAMAGE IS MINIMAL. WINDOW KNOCKED OFF TRACK, BUMPER DAMAGE THAT WILL NEED TO BE SANDED AND PAINTED, HEADLIGHT CRACKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11129985September 17, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE FRONT HOOD VIBRATES AS IF IT'S GETTING READY TO UNLATCH AS YOUR DRIVING AT 70 M.P.H. WHILE ON THE HIGHWAY. IT'S VERY UNCOMFORTABLE AND SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099268June 2, 2018
POWER TRAIN
TRANSMISSION FAILURE WHILE DRIVING INTO WORK ON INTERSTATE HIGHWAY. TOTAL REBUILD REQUIRED AT 87456 MILES ON CAR, COST $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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