Lincoln Continental Complaints

1,673 consumer complaints on file.

#10254457January 10, 2009
POWER TRAIN
AFTER PULLING INTO A PARKING SPACE AT PHARMACY AND WITH FOOT STILL ON BRAKE, CAR LURCHED FORWARD AT HIGH RATE OF SPEED, ONTO SIDEWALK AND INTO THE STONE WALL OF PHARMACY. NO DAMAGE TO PHARMACY. AIRBAGS DEPLOYED AND AIRBAG AND SEAT BELT INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10252966December 28, 2008
EXTERIOR LIGHTING
WHILE DRIVING IN THE LATE EVENING HOURS, THE HEADLIGHTS WERE NOT ABLE TO BE TURNED ON BECAUSE OF A BROKEN SWITCH KNOB. THE 2002 LINCOLN CONTINENTAL WAS TAKEN TO STIVERS AUTOMOTIVE OF COLUMBIA, SC TO REPLACE THE LIGHTING SWITCH KNOB. A COMPLETE DIAGNOSTIC WAS PERFORMED ON THE CAR AND THE DEALERSHIP DECIDED TO REPLACE THE ENTIRE LIGHTING SWITCH PROCESSOR AT A COST OF $1213.73 PLUS LABOR OF $134.65. THE HEADLIGHT KNOB BROKE INTO TWO PIECES AND PREVENTED THE SWITCH FROM BEING TURNED ON AND BY NOT COMING ON CREATED A SAFETY HAZARD FOR MY FAMILY WAS WERE EXTREMELY DANGEROUS TO OTHER DRIVERS ON THE FREEWAY. I REQUESTED THE PROCESSOR THAT WAS REMOVED TO SEE IF IT REALLY WAS BROKEN AND HOPE TO HAVE THE PART TESTED BY A LAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251668December 13, 2008
STEERING
I SAW FLUID ON THE FLOOR OF MY GARAGE WENT TO MY REPAIR SHOP HE STATED THE RACK AND PINION STEERING UNIT WAS LEAKING NOT FROM ONE OF THE SEALS BUT FROM A CRACK IN THE MIDDLE OF THE UNIT . HE SAID THIS IS A MANUFACTURER DEFECT . I SAW THE FLUID COMING RIGHT OUT OF THE METAL CASING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246012October 19, 2008
VEHICLE SPEED CONTROL
2001 LINCOLN CONTINENTAL / 115,000 MILES WHILE DRIVING ON THE 10 FWY IN JULY 2008, AND WITHOUT ACTIVATING CRUISE CONTROL, OR PRESSING SHARPLY ON THE GAS PEDAL, MY CAR BEGAN TO SUDDENLY ACCELERATE AT TOP SPEED. THE ENGINE ROARED WITH A LOUD SOUND AND IMMEDIATELY WENT INTO FULL OPERATING POWER. THE SOUND OF THE ENGINE AT FULL THROTTLE WAS UNMISTAKABLE AND AS I LOOKED AT THE DASH BOARD GAUGES, I SAW MY SPEEDOMETER NEEDLE QUICKLY REACH 90 MPH AND KEPT MOVING HIGHER. REALIZING I WAS IN DANGER, I APPLIED THE BRAKE TO SLOW THE VEHICLE, BUT THE BRAKE PEDAL WAS NOT SLOWING MY CAR DOWN IN THE NORMAL FASHION. IT ONLY DEPRESSED ABOUT - OF THE NORMAL RANGE. CONFUSED, I QUICKLY GLANCED DOWN AT MY FEET TO CHECK FOR AN OBJECT OR FLOOR MAT THAT WOULD CAUSE MY GAS PEDAL TO BE STUCK OR LODGED. THERE WERE NO OBJECTS TO BE FOUND. WITH MY CAR CONTINUING AT A SPEED OF AT LEAST 90 MPH, AND MY LEFT FOOT ON THE BRAKE, I THEN FELT THE GAS PEDAL BENEATH MY RIGHT FOOT MOVE AWAY AND DOWN TOWARD THE FLOOR BOARD ON ITS OWN. I LIFTED THE GAS PEDAL WITH MY FOOT IN AN ATTEMPT TO REVERSE THE ACCELERATION, BUT IT DIDN'T WORK. REALIZING I HAD NO CONTROL OF MY CAR, I REPEATEDLY PRESSED MY BRAKE PEDAL, BUT THIS ONLY SLOWED THE CAR FROM 90 MPH TO 70 MPH; IT WAS NOT BRINGING MY CAR TO A COMPLETE STOP. WITH MANY CARS SURROUNDING ME, A CRASH BECAME IMMINENT ? SO I MOVED 2 LANES OVER INTO THE SHOULDER OF THE ROAD. I WAS TRAVELING AT APPROX 60MPH AT THIS POINT & KEPT BRAKING TO TRY TO REGAIN CONTROL OF MY VEHICLE. THE BRAKES WERE NOT STOPPING MY VEHICLE SO I PUT THE CAR IN NEUTRAL, WHICH SLOWED THE VEHICLE TO APPROX 40 MPH. STILL MOVING FORWARD, WITH BOTH FEET ON MY BRAKE PEDAL PUSHING AS HARD AS I COULD, I HAD NO CHOICE BUT TO ENGAGE THE E-BRAKE AS A LAST OPTION. THIS SLOWED MY CAR TO ABOUT 15 MPH, AFTER WHICH I PUT THE CAR IN PARK. THE CAR CAME TO A COMPLETE STOP. I REMOVED THE KEY FROM THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244162October 1, 2008
VEHICLE SPEED CONTROL
VEHICLE ACCELERATES BY ITSELF. I HAVE HAD THE CAR IN THE SHOP APPROX. EVERY YEAR FOR THIS SINCE 2005 AND AS RECENT AS JUNE OF 08. THE DEALERSHIP USUALLY REPLACES THE IDLE AIR CONTROL VALVE BUT THIS PROBLEM WILL AGAIN SERVICE AFTER ABOUT ONE YEAR. I HAVE PAID FOR A COMPLETE FUEL INDUCTION CLEANING (10-05-07). THE ONLY THING THAT WORKS IS REPLACING THE IDLE CONTROL VALVE BUT LIKE I SAID THE PROBLEM RESURFACES. THE CAR WILL IDLE AT 500 RPM FOR NORMAL BUT IDLE AT 1000 RPM IN DRIVE WHEN THE PROBLEM OCCURS, IF I PUT THE CAR IN NEUTRAL IT WILL TAKE OFF AT A HIGH RATE OF SPEED AND I HAVE TO TURN IT OFF IN ORDER FOR IT TO RESET ITSELF. DURING NORMAL OPERATION THE CAR WILL WANT TO TAKE OFF BY ITSELF AT A STOPLIGHT AND JERK WHEN I RELEASE THE BRAKE. I PARTICULARLY NOTICE THIS TO OCCUR WHEN I COME OFF THE FREEWAY BUT IT ALSO OCCURS DURING NORMAL OPERATION. I TOOK MY CAR IN JUNE OF THIS MONTH FOR THIS PROBLEM BUT THEY COULD NOT GET IT TO ACCELERATE ON IT'S OWN. IT IS NOW OCT. 2008 AND THE PROBLEM IS GETTING WORSE MEANING THIS HAPPENS NOW ABOUT 4 TO 6 TIMES A DAY. THE DEALERSHIP IS AWARE OF MY SITUATION AND THEY HAVE THE HISTORY ON MY CAR BUT I'M THE ONE STUCK WITH THE BILL OF GETTING IT FIXED. THE DEALERSHIP HAS THE LAST COUPLE OF TIMES WORKED OUT A DISCOUNT BECAUSE THIS IS A RECURRING PROBLEM BUT I STILL HAVE TO PAY BECAUSE THE WARRANTY HAS USUALLY RUN OUT. THEY DO SHOW ME TAKING IT IN BEFORE THE WARRANTY RUNS OUT BUT THEY CAN NEVER SEEM TO FIND THE PROBLEM UNTIL IT IS SO BAD TO THE POINT OF DANGEROUS AND THE CAR IS DOING IT ALL THE TIME, USUALLY AFTER THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238715August 18, 2008
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS
TL*THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. WHILE ATTEMPTING TO DRIVE IN REVERSE, THE CONTACT HEARD A LOUD NOISE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVER'S SIDE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS TOWED AND A TECHNICIAN REPAIRED THE DRIVER'S SIDE STRUT, SPRING, AND TIRE. ONE YEAR LATER, THE FRONT PASSENGER SIDE SUSPENSION SYSTEM FAILED WHILE DRIVING IN REVERSE. THE VEHICLE WAS TOWED TO A DEALER AND THE FRONT PASSENGER SIDE SWAY BAR, SPRING, STRUT, AND TIRE WERE REPAIRED AT THE COST OF OVER $1,000. THE CONTACT HAS SUPPORTING DOCUMENTATION OF THE VEHICLE'S REPAIR HISTORY. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 113,881. UPDATED 09/23/08 *BF THE LEFT AIR BAG AIR SUSPENSION HAD BLOWN. THE SECOND TIME THE FAILURE HAPPENED, THE CONSUMER WAS BACKING OUT OF A PARKING SPACE AND HEARD A NOISE. THE CONSUMER DISCOVERED THE LEFT FRONT SUSPENSION SPRING HAD BROKEN JUST LIKE THE FIRST FAILURE. UPDATED 09/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234769July 18, 2008
TIRES
TL*THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT FELT THE TIRE BECOMING FLAT. SHE DROVE THE VEHICLE TO A SERVICE STATION AND THEY REPLACED THE TIRE WITH HER DONUT. THE CONTACT THEN TOOK THE VEHICLE TO SEARS AND WAS INFORMED THAT THE VALVE STEM FAILED. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 68,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230575June 11, 2008
SUSPENSION
RIGHT SPRING COIL CAME APART/BROKE/CRACKED/FRACTURED AND NEEDED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224542April 15, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUBFRAME ON OUR 1989 CONTINENTAL RUSTED THROUGH WHICH ALLOWS THE ENGINE TO FALL ONTO THE STEERING GEAR AND PREVENTS STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220873March 12, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN THE LEFT FRONT SPRING BROKE WHICH WAS LIKE AN EXPLOSION. THIS CAUSED LOTS OF OTHER DAMAGE TO THE CAR AS WELL AS THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220944March 12, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION
SECURITY FLASHES RAPIDLY WHICH PREVENTS THE IGNITION FROM STARTING. IT ROLLS OK BUT WILL NOT CRANK UP TO RUN. THIS PROBLEM STARTED ALMOST A YEAR AGO, BUT AFTER A LITTLE WAIT IT WOULD FINALLY CRANK. IN THE PAST TWO MONTHS WE HAVE DRIVEN THE CAR ABOUT 4 TIMES BECAUSE OF THIS PROBLEM. ON MAR , 2008 WE WERE LEFT STRANDED IN BILOXI, MS REQUIRING A TOW TO THE EASTERBROOK DEALERSHIP FROM WHERE THE AUTOMOBILE WAS PURCHASED IN 2004. AT TIMES THE SECURITY LIGHT WOULD FLASH NORMALLY, AND ON THOSE TIMES WE COULD DRIVE ANYWHERE WE LIKED WITHOUT WORRY. FROM OUR PROGRESSIVE DRIVE INSURANCE WEBPAGE I RAN ACROSS A NHTA ITEM # 619266 COVERING THIS COMPLAINT IN 1998 LINCOLN CONTINENTALS WHICH WAS A TECHNICAL BULLETIN. WE HAD NEVER EVEN HEARD OF OR RECEIVED A NOTICE OF THIS. I FEEL THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE $369.00 REPAIR OF THIS VEHICLE NOT EVEN SPEAKING OF THE PAIN AND WORRY IT HAS CAUSED AND MISSED DOCTOR'S APPOINTMENTS AND SUCH. OUR FIRST INCIDENT WAS IN 2006 WHEN, AT OUR EXPENSE, WE ALSO HAD TO REPLACE THE TRANSMISSION, WHEN IT FAILED ON INTERSTATE 63, LEAVING US STRANDED, HAVING TO BE TOWED, AND WITHOUT A VEHICLE FOR OVER A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220205March 6, 2008
VEHICLE SPEED CONTROL
MY CAR CAUGHT ON FIRE UNDER THE HOOD AND HAD TO BE JUNKED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219727February 29, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. WHILE APPROACHING A STOP AT VARIOUS SPEEDS, THE VEHICLE COMPLETELY STALLED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE, AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218611February 20, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRING ON LEFT FRONT STRUT BROKE, RUBBED THROUGH SIDEWALL OF TIRE CAUSING BLOWOUT. WIFE WAS REAL LUCKY THIS WAS IN TOWN AT LOW SPEED. COULD HAVE BEEN CATASTROPHIC ON FREEWAY. PARTS ARE REAL EXPENSIVE $450 EACH SIDE PLUS ONE NEW TIRE, I'M GOING TO GET BOTH SIDES DONE BECAUSE I DON'T TRUST THE OTHER ONE NOW. I HAVE THE PARTS ORDERED. I WILL SAVE FAILED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218317February 8, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE POWER DOOR LOCKS ENGAGE AND UNLOCK ON THEIR OWN WITHOUT WARNING. THE DOORS NORMALLY LOCK AUTOMATICALLY WHEN SHIFTING OUT OF PARK. THE INTERIOR LIGHTS ALSO ILLUMINATED WITHOUT WARNING AFTER THE VEHICLE WAS PARKED, WHICH PREVENTED THE ALARM SYSTEM FROM ENGAGING. THE FAILURE OCCURRED FEBRUARY 5, 2008. THE DOOR IS AJAR WARNING INDICATOR LIGHT INDICATED HAD ILLUMINATED; HOWEVER, THE DOOR WAS SECURE. THE ABS WARNING LIGHT ILLUMINATED THE WEEK OF JANUARY 28, 2008 WHEN THERE WAS SNOW PRESENT AND DIMMED IMMEDIATELY AFTER THE CONTACT REACHED HIS DESTINATION. THE DEALER HAD NOT YET DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214489January 11, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE BACKING OUT OF THE DRIVEWAY AND ACCELERATING FORWARD, THE CONTACT HEARD A RUBBING NOISE COMING FROM THE FRONT OF THE VEHICLE. HE IMMEDIATELY PULLED OFF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE WAS LEANING ON THE TIRE. HE ATTEMPTED TO CHANGE THE TIRE AND DISCOVERED THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 90,052 AND FAILURE MILEAGE WAS 89,755. UPDATED 02-12-08 BF * UPDATED 02/12/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213911January 2, 2008
SUSPENSION
2002 LINCOLN CONTINENTAL BROKEN STEERING/CONTROL ARM. CONSUMER STATES THAT MANUFACTURER DOES NOT MAKE THESE PARTS ANYMORE AND WANT THE CONSUMER TO GET IT FIXED WITH JUNK PARTS. CONSUMER STATES THAT IS AGAINST THEIR WARRANTY. *KB THE CONSUMER BELIEVED THE PROBLEM HE EXPERIENCED WAS DUE TO SOME BAD REPAIRS. WHEN THE DEALER INSTALLED A FRONT RIGHT AXLE AND ROTATED THE TIRES, THOSE REPAIRS CAUSED THE TIRES/WHEELS TO TILT INWARD, WHICH CAUSED THE TIRES TO WEAR. *JB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213097December 28, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE BACKING OUT OF THE GARAGE, THE VEHICLE JERKED. THE CONTACT CONTINUED TO BACK UP THE VEHICLE AND THE TIRE BLEW OUT. HE EXITED THE VEHICLE AND DISCOVERED THAT THE DRIVER SIDE FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE DEALER WAS NOTIFIED. THE CURRENT MILEAGE WAS 113,371 AND FAILURE MILEAGE WAS 113,350. UPDATED 01-29-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207605November 1, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE DRIVING 45 MPH OR GREATER, THE VEHICLE VEERED TO THE RIGHT. THE MECHANIC STATED THAT THE REAR UPPER BALL JOINT FAILED AND THE PART WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE WAIT COULD BE 2-6 MONTHS. THE CONTACT FELT THAT THE WAIT TIME FOR THE PART WAS UNACCEPTABLE. THE MECHANIC WAS ABLE TO LOCATE ONE PART; HOWEVER, AS OF NOVEMBER 1, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203728September 11, 2007
EXTERIOR LIGHTING
2001 LINCOLN CONTINENTAL CONDENSATION IN FRONT HEADLAMP SEAL. CUSTOMER BELIEVES THERE IS SOMETHING WRONG WITH THE SEAL. MANUFACTURER STATED IT WAS HER RESPONSIBILITY TO REPLACE IT. *KB THE CONSUMER IS SEEKING RELIEF FOR REPAIRS AND OR POSSIBLE REPLACEMENT IF NECESSARY AND ATTACHED EXTENDED WARRANTY. *TR UPDATED 12/12/2007 *BF UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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